Embassy Suites Des Moines Downtown vs Similar Hotels

Rooms had issues with old furniture and musty smell.

Generally clean rooms, although some guests felt that room sizes did not match expectations.

Rooms are spacious and comfortable; some comments on wanting more space.

Dusty conditions and issues with mold reported.

There were issues with cleanliness, including dirty floors and glass shards found.

Clean and very modern; overall cleanliness praised.

Conveniently located near civic center.

Guests appreciated the excellent location near the convention center and events.

Great location, walking distance to key attractions.

Staff were friendly and accommodating.

Although there were some complaints, the staff displayed politeness and resolved issues when they arose.

Service quality varied; check-in process criticized.

Breakfast was great but could have been cleaner.

The food was good, but the service within the bar left some guests disappointed.

Breakfast good but high priced; mixed reviews on dining.

Breakfast offerings were good, but breakfast experience inconsistent.

Amenities like a bar and restaurant were present, enhancing the stay.

Fitness room appreciated; lacking a whirlpool or sauna.

Basic value for the service.

Perceived value was affected by additional charges like parking and lack of breakfast.

Perceived as pricey, though value recognized in certain aspects.