Drury Inn & Suites Columbus Polaris vs Similar Hotels

Rooms received generally positive comments, but there were mentions of bed issues in one review.

Comfortable beds but some issues with bathrooms and AC.

Some rooms were nice, comfortable, and clean, but some had issues such as broken fixtures.

Rooms were outdated and not as described.

Several reviews mentioned cleanliness positively, but noted some issues like cloudy pool water.

Generally clean with some mentions of water damage.

Multiple mentions of dirty elevators, smelly hot tub, and room issues suggest a lack of cleanliness.

Rooms reported dirty and not well-maintained.

Location was frequently highlighted as a positive aspect, enhancing the overall experience.

Great location with nearby shopping and dining options.

Good location near the airport, thus a positive aspect of the stay.

Convenient location with good access to local amenities.

Many reviews praised the staff for being friendly and helpful.

Friendly and helpful staff noted in multiple reviews.

Some positive mentions of staff helpfulness; however, the restaurant service was criticized.

Staff was friendly and provided excellent customer service.

The quality and value of food offerings received high praise from guests.

Good breakfast reported, but there were complaints about costs.

Meals were often cold, and the restaurant service was subpar; the availability was also criticized.

Breakfast selection was good; however, cleanliness could improve.

Amenities like breakfast and evening meals were positively noted, but some amenities like the hot tub fell short.

Nice bar and outdoor area; some amenities have restrictions or additional charges.

Limited amenities available, such as the closed restaurant and broken pool.

Amenities like breakfast were appreciated but inconsistent.

Some reviews stated that the pricing was a consideration, suggesting room for improvement.

Considered overpriced by some guests based on amenities and charges.

Deposit issues and additional charges raise concerns about value for what was offered.

Perceived value was low compared to expectations.