DoubleTree by Hilton St. John's Harbourview

Sam was very friendly.

Lack of coffee cups, coffee and showerr caps. Parking too much.

Juste les lits

La chambre n’avait pas été correctement préparée. Il manquait des verres, du papier toilette et des serviettes ! Le petit déjeuner en service à table avec le choix d’une seule chose et d’une seule boisson ! Inacceptable pour un 4 étoiles. Cet hôtel ne les vaut d’ailleurs pas du tout…

Such a friendly staff, and lovely facility. The location was great, the room and daily service to the room was prompt and thorough. The harbour view made our stay more interesting and the nautical theme to the rooms was unique.

Would loved to have been able to enjoy a hot tub and swimming pool.

The location is across the road from the harbour front. We had a harbourside view and could see signal hill and the boats from our room. It is within walking distance from many restaurants and pubs/entertainment . The rooms were comfortable and the staff was friendly. Checkout isn’t until noon which is always a plus when staying away from home.

A bit overpriced for the room and the hotel amenities. There isn’t a pool which is always the highlight when our kids go for a night out. Other than that, we enjoyed our stay.

Too expensive. Extra for parking. No microwave small room for the price.

Good locations, nice facility. Everything was clean and comfortable

Rooms were a bit dark

only the location.

we lost stuff form the room and i asked the receiptionist before we left. They didn't refill the shower gel for all 4 nights of our stay. they should have been more proactive to make sure everything is there before guests come in.

Everything

None

View was lovely , food was good in Resturant , most things close by.

no sauna,no hot tub,no buffett breakfast,room rate way too high $400/n vs 250for Sheraton Hotel NL,parking extra

The location is very good for shopping, dining and seeing the harbour. The area is very hilly and walking can be good exercise. There are many historical sites in the area.

Everything was fine and I have no issues to complain about.

great location

parking

Great location!

Old heating/AC units were loud and struggled to get the room to a nice cool sleeping temperature.

Bon emplacement de l'hôtel, chambre pas de vue, mais restaurant très belle vue.

Centre ville proche Petit cookie de bienvenue Grandeur de la chambre

Bruit du frigo Petit déjeuner non inclus dans le prix de la chambre. Propreté

Location, clean rooms, comfortable beds, interesting sitting area, nice toiletries provided. We were on the 5th floor and had both a harbour and city view.

Our room was not ready at check-in (check-in is at 3, we checked in at 4:15). We were provided with complimentary drinks and cookies at the bar while we waited. For the price, parking fees should be included.

Beautiful location and friendly staff.

Poor lighting in the room, shower was awkward and had water all over the bathroom, bottled water was $3.00 , room was a little small for price, air conditioner didn’t work well.

Clean and nice staff

Too expensive for the level of the room and services

Lobby was clean, decent location. Bathroom decor/theme was cool. We were luckily able to get an early check in.

Extremely poor value. The room we got was next to the elevator so it was very loud, felt like a large utility room converted into a hotel room. The whole set up seemed like an after thought. The bench in our room could have used a good clean as it appeared to have many old stains. We booked an accessible room as it was the cheapest option available and we still paid almost $400. Parking is a separate charge and (typically cheap) bottled water cost $3 each. We did lose power (not the hotels fault) which meant we had a period of time where we were unable to use the A/C on a hot day and also had no lights - unfortunately, our “view” was of a roof top filled with rain water and debris and the building on either side which blocked a lot natural light from coming in. It was difficult to find what we needed in our bags or be able to see in the bathroom, even with the door open. We were only there for one night so we saved ourselves the hassle of requesting a different room which would likely have cost us more as well.

Very friendly staff, comfortable bed, clean and quiet room, and great location. Also has a beautiful restaurant (Little Sparo) with excellent food and staff.

Nothing. It was excellent!

The location and the restaurant

Paid parking

Die Lage des Hotels ist super. Restaurant Little Sparrow war echt super.

Alles in die Jahre gekommen, Dringender Renovationsbedarf. Fahrstuhl defekt sehr enge einfahrt in Parkhaus und mit Extrakosten verbunden.

Brilliant view over the harbour. Very comfortable bed. Excellent shower. Superb location for downtown St John’s.

N/A

Shower and bed we're fantastic, as was check-in staff (particularly the gentleman from Jordan).

The music volume in the restaurant at breakfast made conversation impossible.

Great location, spacious room and nice restaurant!

Property doesn’t really have a proper lobby to sit in and the rooms don’t have Smart TVs so no streaming services are available.

Walking distance to downtown and recently renovated.

The glass shower door makes a scary sound, as if the hinges could snap the glass.

The bed was comfy and the room was quiet.

We had breakfast at the hotel and it was very expensive. It was 90.00 including the tip.

Good location

Maybe the price

Bed was very comfortable and it is a convenient location.

You could hear the cars very clearly from our room. Good location but not a lot of soundproofing, felt like we were on the street with the cars.

Emplacement parfait pour explorer à pieds. Lit confortable. Bon petit déjeuner. Tout était parfait.

Breakfast very good. Close to downtown, Signal Hill

Cost per night was a bit pricy.

Liza checked us in and was friendly wonderful and very welcoming. Along with the 2 night staff ladies were great in giving recommendations when we checked in. Facilities are clean, amenities good.

Sam wasn't very helpful when we asked question. He seems distracted / pre-occupied when we had ask a question.

Clean comfortable with friendly staff

A bit noisy, and guests having to pay for parking, unlike other hotels in St. John’s.

You have to pay for parking.

I enjoyed the location, hotel restaurant and very friendly staff

After 3 separate requests, I have still not received the hotel receipt for my stay

Close to downtown

Clean and staff are great

The desk staff were pleasant and helpful

The extra charges. Parking & wifi. Bed wasn't very comfortable and pillows too thick. Bathroom was nice & clean, shower in particular . No microwave in room

Great views

Fees for parking. Plus staff were not very friendly

Room was nice.

All the extra charges. Wifi and parking. No microwave in the room.

Perfect location, very central, yet easy to get in and out of. Comfortable room, with a fridge, and good coffee. Also, quality soap, shampoo and lotion. On our second stay we got upclassed to a harbor view, which we loved!

That we had to pay for parking.

A lovely modern hotel close to the harbour front and downtown with an easy walk. A short 15min Taxi ride to/from St John’s Intl Airport and easy to grab Ubers/Taxis. The staff were all extremely friendly and helpful, especially at check-in when we checked-in early and got upgraded to a harbourview room. We also had a lovely meeting and conversation with our maid, Annie! The on-site restaurant also has excellent views, food and staff - we dined here for both breakfast and dinner which was delightful.

N/A

Close to downtown

All good

Perfect downtown location. Great views of the harbour and surrounding areas. Underground parking . The fresh baked oatmeal chocolate chip cookies were the best!

Nice Rooms

Paying for Parking

Breakfast was delicious

Beautiful rooms, exquisite restaurant

Loved everything except the heat in the room didn’t work

The heat not working

Staff were veey helpful and patient withmy questions. I was a little confused with the 250 dollar damage deposit wjth how it looked on my bank statement but the manager was very kind and patient.

Heater controls in the room were a little tricky But no issue really

Beds were really comfy. They gave me and my husband each a free chocolate chip cookie that tasted awesome. Vicinity was awesome. We walked from the hotel to the basilica, then to George Street, then along the harbor.

room was very cold when I arrived and took a long time to worm up.

We loved having a harbour view and we also enjoyed the breakfast at the on site restaurant

Most everything

Would like to see microwave in room,also a chair and little side table to sit at having a snack or drink

The Restaurant was closed under renovation

emplacement, chambre, personnel

ras

The evening meals were great! I enjoyed speaking with Fabio - he moved here from another province and we compared our thoughts about beautiful Newfoundland.

Breakfast was okay. Got it for free due to room purchased well in advance not available upon arrival. Not worth the price

The room we booked and paid for 4 months in advance was not available upon arrival. Switched from large double queen room to king room. No emails to state this before hand so alternate arrangements could be made. The fridge also was not plugged in so we had to pull it out of unit and crawl behind the unit to plug it in. This was after having food in it and noticing it wasn’t cold. Food garbaged.

Food pillows view restaurant cookies

View decor restaurant and amazing staff

The location and the restaurant were great.

The staff wasn’t friendly or helpful.

The elevators do not stop at all parking levels.

Got there late evening - very tired! Staff was very pleasant, helpful. Slept just fine almost to check out time! We were able to leave luggage with you while we went to find breakfast at a place recommended by staff [your b'fast had closed] which we loved. Then got a taxi to group location for ship expedition. Upon return stayed with you again [18th] and were very pleased.

got caught by some company other than the hotel via which I purchased tickets - it just came up online, how did i know? - and they made me pay much more for the second night. Beware!

Great location and the cookies

Rooms were a bit small