San Domenico Palace, Taormina, A Four Seasons Hotel

A vista

Concierge

Wszystko

Location, location, location! Stunning property right in the heart of Taormina… so much history.. incredible service and attention to detail!

Thank you for bringing Rosie back to her hometown. Amazing hotel, amazing people

מהמם . שירות טופ

The history/heritage and the position was superb

Nothing

We booked a large balcony suite and were given the absolute best room with the not amazing view of Taormina and the pool and garden area. Our balcony was larger than most and we will definitely be returning and requesting the same room. The bathroom and shower was enormous. The staff looked after me and my elderly mother and we can’t fault this place at all. We dined at Rosso for dinner and it was so delicious. The entire grounds are divine and the infinity pool is nice but is way too busy during the day with people just standing there drinking. They don’t really swim. What more can I say..it was worth every penny and we will definitely be returning.

That we had to leave!

My wife and I just returned from celebrating my wife's birthday with a five-day stay at the Four Seasons Hotel Taormina, and I can honestly say it was among the best hotel experiences we have ever had. From the very first email exchange to the moment we checked out, every detail was handled with warmth, precision, and genuine care. The quality of service at this hotel is outstanding. Every member of staff we encountered, from housekeeping to the bell team, greeted us with a smile and made us feel truly welcome. A special mention must go to Francesco in particular and the other from the team at Rosso, the hotel's breakfast restaurant. Morning after morning, they went out of their way to make our breakfasts feel personal and special, remembering our preferences and always checking in with a smile and genuine warmth. Their attentiveness set the tone for the rest of each day, and we are enormously grateful to them. Before we even arrived, the concierge team was fantastic in helping me to plan the trip. They offered thoughtful restaurant recommendations tailored to our tastes, and the standout suggestion by far was Trattoria Rosso DiVino, which turned out to be an absolute gem and one of the best meals we had. Their local knowledge and willingness to put together a bespoke itinerary made all the difference in making our stay feel effortless. We also treated ourselves to a (couples') spa treatment during our stay, and it was every bit as relaxing and rejuvenating as we had hoped. The spa team created a calm, luxurious environment that was the perfect complement to our busy days of sightseeing. Ahead of our arrival, I mentioned a small extra wish: that we might be allocated a suite in the old convent part of the hotel with a bathtub, as my wife loves to take a bath. Not only did the hotel accommodate this request, but the suite itself exceeded every expectation. It was fantastic in every respect, full of character and charm, and the bathtub was the perfect touch for unwinding in the evenings. It meant so much that the team listened to this small request and delivered on it so beautifully. One of the loveliest surprises of our stay was the welcome treat waiting for us in the room: a personal note and gift from the general manager, a bottle of local sparkling wine, chocolates, and fresh fruit. It was such a thoughtful and generous gesture that instantly made us feel like valued guests rather than just another reservation. All in all, we simply had an amazing stay. Between the exceptional staff, the wonderful food, the beautiful suite, and the many thoughtful touches, the Four Seasons Hotel Taormina made this birthday celebration truly unforgettable.

This Hotel is paradise. The views are too die for, the gardens devine,the internals go backs hundreds of years, so the experience is magnificent , but it’s the team that runs this Hotel that makes it so special. Every team member is just perfect, caring and looking to make your visit memorable . Should you have the opportunity to stay in Taormina, you must stay here, you will not be disappointed

Location, pristine and vast premises.

הכל

The history on the monastery and the details left in the decor was excellent.

The central outside seating area was uncomfortable with the chairs being too deep needing cushions which there weren’t enough and the loungers beside tables, still to be used at night were only allocated to bigger groups and even then looked uncomfortable to had tapas And drinks . Also if you had almost finished a drink you were offered another and if not ready for another were given the bill (they wanted the table back if you were not drinking quick enough. ) at one point I had only just started my drink with a few sips and I was asked if I wanted another ? Crazy

Architecture and interiors, as specifically THE stuff was wonderful perfect resort good .

Little expensive . But it is worthy

Paisagem

Poderia melhorar levemente o restaurante rosso. Mais opções

There is a construction Project right across the canyon below the hotel to the east. They are jack hampering and drilling concrete from 7 or 8 am all day. You can hear it inside the room even with the windows closed. It is very loud at the pool. This is a great hotel but the experience is ruined by the noise.

We decided to celebrate our 40th wedding anniversary with a trip to Sicily. We lived in Europe years ago, and we had been to Italy many times before, so we planned this trip months in advance. The highlight of 15 days was the San Domenico Palace. The hotel setting on the coastline is breathtaking, the food quality and presentation at breakfast are exceptional, but the service by the entire team is the best anywhere we have stayed in the world. We felt so welcome the minute that we arrived, and that continued throughout our stay. They have truly created a community of people that exist to make your stay perfect in every way possible. The concierge team assisted us in securing a sparkling wine tasting on Mt. Etna at Terrazza dell' Etna that was absolutely magical. We had a fabulous half-day Godfather Tour that was great fun. Our best meal in Taormina was in the hotel at Principe Cermani, and it was definitely the epitome of Michelin-star dining from cuisine to presentation to service. The concierge team made certain that our special anniversary was recognized, especially upon arrival in our room overlooking the ocean. We previously stayed at the Four Seasons in Bali and in Scottsdale, but the San Domenico Palace is truly special. It more than exceeded our expectations, it made the memory of a lifetime!

We went here to celebrate a birthday at the hotel’s Michelin starred restaurant. As you arrive, in the courtyard there was loud karaoke style music blaring. As we were early, we tried to find somewhere for a drink but were told very curtly that as we were not staying we could not have a drink (despite being booked in the restaurant). The Michelin starred restaurant was stuffy, in both senses, with lots of performative flummery but slow service. The food is elegantly presented but bland, missing all of the zest and freshness for which Italian cooking is so well known. Overall it felt corporate and overrated. It’s also extremely poor value for money: very high prices for a mediocre product.

We just wrapped up a stay here, and it is honestly hard to beat the setting. If you’ve seen it on TV or in photos, the reality matches the hype. Walking through a 14th-century monastery with original artwork, looking straight out at Mount Etna and the Ionian Sea from the infinity pool, is exactly the kind of bucket-list experience you hope for when booking a trip to Sicily. The service is where the Four Seasons transition really shows. From the front desk to the pool attendants, everyone is incredibly professional and handles everything effortlessly. They treat you well without being stuffy. Breakfast on the terrace was a highlight every single morning—the spread of local Sicilian pastries and fresh food is outstanding, and the view makes it tough to leave your table. We also had dinner at Principe Cerami, and the Michelin-starred menu absolutely overdelivered. Location-wise, you couldn't ask for better. You are steps away from Corso Umberto and the main spots in Taormina, but because the property sits on the cliffside with deep gardens, it feels totally quiet and private once you step back inside. That said, you need to know what you are paying for. The room rates here are astronomical. We stayed in a Sea View room, and while the design is beautiful and understated, the actual footprint of the room is quite tight for what it costs. Because it’s a protected historical building, the standard layout is naturally on the smaller side. If you want true spaciousness, you have to spend significantly more to get into the higher suite categories. Also, the fitness center felt a bit cramped and overly warm. Is it worth it? If you want flawless service, historic atmosphere, and one of the best views in Italy—and you don't mind dropping a small fortune for a slightly smaller room—it’s pure perfection. We left with memories that will last a lifetime, but just go in knowing you are paying a massive premium for the location and the brand name.

Our stay at Four Seasons Taormina was nothing short of magical. The property itself is absolutely breathtaking. The views are some of the most beautiful we have ever experienced, and the combination of history, architecture, and stunning surroundings makes this hotel unlike anywhere we have stayed before. Every corner of the property feels memorable. We traveled with our young child and never once felt out of place. The staff struck the perfect balance of maintaining an elegant atmosphere while also making families feel genuinely welcome. Every team member went above and beyond to ensure our stay was exceptional. Our suite was incredible and featured a private plunge pool that quickly became one of our favorite parts of the trip. The privacy was outstanding, allowing us to relax and enjoy the spectacular setting in complete comfort. The breakfast was one of the best Four Seasons breakfasts we have ever had. The quality, variety, and service were exceptional each morning and set the tone for the day. The pool area is stunning and offers some of the most beautiful views on the property. It was the perfect place to spend an afternoon soaking in the atmosphere. My son loved the gelato cart! They also had so many nice pool amenities included. The serves waited on us constantly. Never an issue finding a chair. One of the most memorable touches was the thoughtful amenities left for us throughout our stay. Each evening seemed to bring a new surprise, including welcome hats, a beautiful jewelry case, local ceramics, and other special gifts. These thoughtful gestures made us feel incredibly valued and added to what was already an unforgettable experience. This was more than just a hotel stay—it was a truly special trip that our family will remember for years to come. Four Seasons Taormina exceeded our expectations in every way, and we cannot wait to return one day.

An absolutely exceptional experience from beginning to end. From the moment we arrived, everything felt elegant, relaxing, and perfectly organized. The hotel itself is breathtaking, with incredible views, refined interiors, and a truly luxurious atmosphere. The room was spacious, beautifully designed, and spotless, with every comfort you could possibly need. The staff was incredibly professional, friendly, and attentive, always making sure every detail of our stay was perfect. The restaurants, facilities, and overall service were all outstanding and exceeded our expectations in every way. This was easily one of the most beautiful and memorable hotel experiences we have ever had, and we would return without hesitation. Highly recommended for anyone looking for true luxury in Taormina.

We are experienced world travelers. Our experience here exceeded all expectations! Attention to detail is everywhere.

The Four Seasons San Domenico Palace is among the best hotels we have ever stayed at. Every place you look, there are beautiful sights, from the indoor spaces and artwork to the beautiful outdoor gardens and sweeping views. Everything is immaculate. Service is friendly and professional. Breakfast each morning with a view of Mt Etna could not be beat. The hotel has a great location, allowing you to walk to restaurants and shops. We highly recommend it.

Amazing! We would like to thank you for your professionalism Gabriel and for exceeding our expectations to the highest level. The quality of service and overall standard were truly exceptional.

There's not much I can write about this resort that hasn't already been written. The resort and grounds are stunning. The service was top notch and the breakfast amazing! The only thing I will mention is that Taormina is like being in Disney World in terms of the crowds. And we were there in low season. They told us during peak season you can't even walk down the street. That would just ruin it for me. The price of the resort is crazy high for what you get (we had a deluxe room with terrace and the room was on the small side) and it would not be a place I will return to due to the crowds. However, I was glad to experience it once!

A historically iconic building suited in a breathtaking location. The hotel really overdelivered with the friendliness of the staff, the room comfort, and the Michelin star Principe Cerami.

Made a reservation at the patio bar just to step on to the spectacular property and see for ourselves. The vibe and atmosphere is amazing and worth the price of drinks to wander through the gardens and peek at the swimming pool!

I recommend this wonderful hotel to anyone who loves luxury stays. We escaped a fake 5-star hotel on the bay of Taormina and took refuge in this oasis of luxury and well-being. The staff was fantastic and the cleanliness was impeccable. The food was exquisite; the restaurant was Michelin-starred. This was our first experience in Sicily, and I must say, Taormina is truly magical. Come and discover this hotel, you'll fall in love; it was also the location for the TV series "The White Lotus." Absolute luxury, a top-notch hotel!

Das alte Gebäude Sehr schön renoviert

Personal war zu wenig im Service

Outstanding❤️

Einfach alles. Von den Einrichtung über das Personal über die Restaurants, alles 10 von 10!!!

N.A. :-)

Spectacular hotel with perfect service. Wonderful food, a perfect location and all around great experience. A truly special property.

Ultimate indulgence in every way

Nothing

From the moment you arrive at Four Seasons San Domenico Palace, Taormina, you know you are somewhere extraordinary. Set within a former 14th-century Dominican monastery, the hotel seamlessly blends history, beauty, and modern luxury. Walking through its cloisters, gardens, and terraces feels almost surreal — every turn is a photo opportunity, framed by dramatic views of the Ionian Sea and Mount Etna. It is one of the most magical properties we have ever experienced. Even before we arrived and throughout our stay, the team was exceptional. Communication via WhatsApp was warm, prompt, and incredibly helpful, with thoughtful advice that made planning our time in Taormina effortless and reassuring. A very special thank you to Roberta Maria Cariola, who from the very beginning embodied the true hospitality gene. She and her team went above and beyond to make us feel genuinely welcomed and celebrated during our 31st anniversary. The warmth, care, and attention were sincere and deeply personal — never scripted. Lorenzo Ricci, Restaurant Manager at Anciovi, was exceptional — attentive, knowledgeable, and deeply passionate about creating a memorable dining experience on our first evening. Denise, who was our hostess that night, was absolutely wonderful. She welcomed us with such grace and generosity, gifting us a bottle of local liquor from the bar, as we loved it, and could not find it anywhere else. And Pepe at the pool truly stood out for us. His warmth, attentiveness, and enthusiasm — including taking the time to educate us about local Sicilian gins — made our pool days unforgettable. We loved Pepe, though truly the entire team was outstanding. We also deeply appreciated how the Four Seasons team connected us to the local culture beyond the hotel. They recommended and arranged a reservation at Osteria Santa Domenica, where Gianluca, the owner, welcomed us with incredible warmth and genuine Sicilian hospitality. It was a memorable evening and a perfect extension of the care we experienced at the hotel itself. While we experienced wonderful hospitality throughout Sicily, Four Seasons Taormina stands apart — not just as a hotel, but as an experience rooted in history, place, and human connection. Chris and Ruben

Today felt like waking up inside a dream — the dream of Four Seasons Taormina. I’ve followed this property on social media for years, never imagining I’d actually get to stay here. Once a 14th-century convent perched dramatically on a cliff edge, it’s easily the most luxurious hotel I’ve ever experienced. And if you know me, you know I have a soft spot for beautiful hotels.

This is a stunningly beautiful hotel. And everyone who works there is super-professional. The food and beverages are superb. Unfortunately, the overall experience was dragged down for me by the fact that the outdoor pool was too cold. Looking at the expressions of the others who entered the pool on the two days that I did, I was not the only one who thought so. I had looked forward to just lounging in the pool before going back to winter in Northern Europe, but it was not to be. But otherwise, the hotel was excellent.

Hotel impecável, lindo, cheio de história, quarto super confortável, café da manhã incrível

Wow, the best experience we’ve ever had. Everything single thing taken care of and treated incredibly on our engagement weekend.

We loved everything.

Localização

Pedimos comida no quarto e só retiraram a louça no outro dia à noite, isso depois de muito insistir, alem de não arrumarem o quarto. Esquecemos algumas roupas na gaveta e retornamos no dia seguinte pra buscar e disseram que não encontraram nada. Deixei meu óculos na mesa do café e quando retornei não estava mais. Passamos quase 1 hora aguardando as malas na recepção, solicitamos 1 táxi do hotel e disseram de 5 a 10 minutos chegaria, depois de 20 minutos nada de táxi, resolvemos pedir por aplicativo e chegou em 2 minutos, por fim, pedimos um late check-out de para sair às 13:00 e foi negado. Definitivamente não recomendo.

Beautiful property but rude staff, and food quality not worth the five star pricing. I had better drinks and food in town without paying such a huge mark up. Ok to pay more for high quality but this four seasons isn’t that.

Last stop on a trip through Sicily. We have stayed in many hotels and many Four Seasons hotels. The service at this hotel was on par with anywhere we have stayed. Staff were efficient and friendly. Our room and all parts of the hotel were beautifully appointed. Breakfast was delightful. We ate mostly at local restaurants so cannot comment on other than the pool and the main bar. Food and service were excellent at both. As an aside, I don’t understand why TripAdvisor accepts reviews from folks that aren’t staying at a hotel. This hotel was either the beneficiary or the victim of its White Lotus featuring (depends on the lens you are using) which has lead to many folks wanting to have a drink there. Speaking as a hotel guest I am fully supportive of the hotel’s policies in this regard.

Exceptional hotel with the best service I have experienced. Could not have been better.

Nothing

Hotel is beautiful, service was excellent, food was wonderful, views were stunning. Hotel staff were very helpful, found me a room for a business meeting on short notice. Everyone was super friendly. Hotel is spotless.

Amazing view and great room facilities.

I think this type of hotel should have heated water in outside pool during October/November if the hotel decided to be open during this months since indoor pool is very small. Overly dominant American vibe.

This Sicilian trip was a slice of heaven!! We had such a great time taking in all the beauty. We were welcomed by the kindest host who went above and beyond for us. We were exhausted from driving all day. They walked us for a beautiful cocktail in the garden. Then we were guided through the old charm of the monastery. Our host helped us with dinner at Anciovi Seafood restaurant. This dinner was absolutely so fresh and excellent. The highlight is the location of this gorgeous Sicilian Palace. Great wine selections with the iconic views of Taormina. Our room was lovely, and the customer service was superb. Excellent decision -

Oooo La La! What a fabulous hotel. Although we were the odd couple out (Australian, no lip filler, gold sunglasses, bulging wallets or loud demeanour) we felt right at home in the private garden oasis at San Dominican Palace. Being an ex-Dominican Monastery, the quiet and tranquil aura washes over most guests and sends a calming influence through the wide walkways and over all amenities. The doyen of the hotel is the staff. How impeccably they are dressed and present to the guests (who clearly all weren’t that way inclined). Enjoy their incredible “just when you were going to ask for it, they were there” predictive service. The restaurant, pool and breakfast area all tried their best to overservice us. Marvellous. The rooms are capacious, serviced every time you leave the room it seems and well appointed. One thing of note, if you are shown to room 203/4/5 ask if there are any functions being held as they will be right on top of you if there is a function. Sadly, our first night we copped the function up above us, and it wasn’t pretty. However, the staff were very obliging and moved us to this marvellous balconied room which was more like a small apartment than a hotel room. It was deluxe! Very happy. Awesome, and no lip filler, fake eyelashes or Gucci underwear! Just a couple of Aussies. The food is absolute. Breakfast for Kings (and Queens) and Anchovi on the balcony at sunset is a romantic experience for all couples to savour. As my wife did the booking, I wasn’t aware the price was equal to a small mortgage to stay there, but at the end of the day there’s no point being the richest person n the grave yard. Not that we would have been the richest, we didn’t even feature in that show off contest by the looks. This is the best hotel we’ve ever stayed in, it is a beautiful hotel and should be experienced if you can do so.

We were lucky enough to stay at this gorgeous hotel for a second time, after visiting for the first time three years ago (pre-White Lotus). Even though the hotel’s popularity has increased, the service was incredibly warm and welcoming and the team at the hotel went above and beyond to show how much they cared about each guest. The staff was truly amazing: From the second we pulled up to the moment we departed we were treated like royalty. Impressively, some of the staff remembered us from our first stay (grazie, Alberto!). While the environment is certainly luxurious, it never felt stuffy or pretentious. Of course, the property itself is incredibly special and the rooms are modern and very, very comfortable. I wish we could have stayed longer but we will certainly be back! Huge thank you to Roberta and everyone who greeted us so warmly at check in and took such great care to ensure we enjoyed our stay! I’m grateful to each of you!

Everything was over the top! I have been to many Four Seasons properties in Europe. Not only they kept the standards of the hotel chain, this was the best one! Breakfast was amazing, the spa was divine and honestly except the pool being a little too small. Everything was just perfect.

One of the most beautiful

Alles!

We had really high expectations and it delivered. We got a great free upgrade on arrival without asking which was a start. Room, service, grounds and restaurants all exceptional. Yes, it’s expensive but would I stay here again, yes!

Herşey tek kelime ile mükemmeldi.. çalışanlar çok ilgili herşey çok ince düşünülmüş.. her yıl gelmek için sabırsanızlanıyorum 🤍

This hotel was absolutely AMAZING! My family and I stayed for 5 nights, and it was hands down the best hotel experience we’ve ever had. Pros: • The property feels like a museum—stunning architecture and beautifully maintained gardens. • Service was flawless. Every interaction made us feel truly special. • I appreciated that outside guests are not allowed unless they have dinner reservations. Since the TV show, the hotel has become very popular, but this policy meant the bar and common areas never felt overcrowded. Security at the front entrance kept everything private and exclusive—thank you! • The food was outstanding—whether from the main menu, breakfast, or the kids’ menu. • We stayed in the Executive Suite with a plunge pool, and it was breathtaking. The view was unforgettable. • The staff made my husband’s birthday incredibly special with thoughtful touches throughout the day. • Perfect location—right in the center of town, within easy walking distance to everything. • Housekeeping was exceptional. Our room was always spotless, and turn-down service never missed a beat. The entire hotel is pristine. • The pool is gorgeous, with a chic Dolce & Gabbana theme. They even provide hats for guests by the pool—a lovely touch. • My daughter felt like a princess with her own bathrobe and slippers. The hotel also gave her stuffed animals, a coloring book, and even a scavenger hunt around the property, which she loved. Cons: • The only downside was the pool chair situation. Guests would wake up early to reserve spots by leaving belongings, then disappear for hours. Meanwhile, my husband and I were in the pool watching empty chairs sit unused while we were stuck far away with our two children. With limited seating, especially in prime poolside spots, this should not be allowed. Tips: • Trust the hotel’s restaurant recommendations! We tried Granduca despite it not being recommended, and it was a huge disappointment. When the Four Seasons books your reservations, restaurants give you the best seating and treat you like royalty. • For the beach, we booked a cabana at the Belmond. Unfortunately, the service did not compare to Four Seasons, and the water wasn’t great—lots of boats, some trash, and a public beach next door. Overall: This hotel exceeded every expectation and gave us memories we’ll treasure forever. We can’t wait to return!

The property is gorgeous, super spacious, meticulously maintained & stunning with amazing views, beautiful manicured gardens & pool area. We were transported in time walking around the old monastery part of the hotel & the gardens. But what made the place so special were the people working there. We have stayed at different four seasons properties but this was a very special experience for our family. Our family of 5 was met at the airport & transferred by a van to the hotel. The driver spoke to us about the history of Catania & Taormina, pointed out sights & it was a very pleasant ride. The chk in process was very smooth with Gabrielle & team. They made sure that we were very comfortable. The Concierge team at San Dominico is absolutely fabulous. They have the best recommendations & can arrange the most complex tours. The entire team is awesome & would specially like to mention Roberta & Dhabia here. They helped to make this trip exceptional. Our beautifully decorated spotless rooms with all modern amenities & plunge pools in the balcony has stunning views. The hotel is very generous with little touches of treats & gifts that warm the heart. We loved breakfast time at the hotel. The staff are some of the most kind & lovely people we have ever met. Gisela. Alysa, Ariana. Adriano, Vera, Andrea, Alberto, I wish I remembered all the names - each and everyone made our day brighter. They also gave great suggestions for tours & restaurants. We loved lounging at the bar- garden at the hotel. Where they have live music in the evening. With the restaurants, spa, the gardens, architecture, decor. the hotel is like a jewel in Taormina. And it is minutes away from the main Street. Would like to mention Giovanni here who drove us to some of the tours. A true gentleman & a knowledgeable guide. He made the tours fun, made us comfortable and we learnt a lot from him. We had a lovely tour to the Planeta vineyard with Tizziano also. Many thanks to the incredible team at this hotel.

It was a dream come true. Excellent in every way and exceeded our expectations. The location, the view, the staff have been extremely accommodating and friendly.

Visited on two occasions during our trip to Taormina. Drinks in the courtyard and dinner at Anciovi. Both times were wonderful and staff were so kind in acknowledging my special birthday. Would definitely return.

Visited the Four Seasons Hotel for dinner, and it did not disappoint! There was a great singer in the court yard which just set a great vibe for the evening. The little canapés given with the wine were tasty. Lovely wine, amazing views & tasty food. The setting of the hotel is unbelievably pristine

Important to note we were not staying at San Domenico but visited for drinks and dinner at Anciovi. Our evening was plagued from start to finish with bad services and food. I of course understand the hotel has to prioritise their in house guests and they are in high demand from outside visitors given white lotus, but this doesn’t mean they should treat those visiting with a reservation as second class citizens. We arrived one hour early for our dinner reservation thinking we could enjoy a nice drink at the bar ahead of time. We were told by an exasperated front of house that we were way to early and they had no room for us at the bar so please come back in 30 minutes. Fine if you don’t have room, but at least be apologetic and then when we come back in 30 minutes try to remember us not ask for our details again and act like never seen us before. Drinks in the courtyard in lovely setting and ok service. Negroni with a bunch of tiny ice cubes so melts quickly in the drink. Any bar worth their salts would have one big ice cube. Drink left to sit melting while they slowly get my wife’s champagne. One drink took 45 minutes so now 15 minutes late for our dinner. I guess we should have arrived an hour early to fit one drink in… No connectivity between having a drink and restaurant. Just shooed off to restaurant. Host and waiter perfectly ok at restaurant. Food beyond average. Worst meal we had four days in Taormina. Very plain tuna tartar and seafood salad. The ‘special’ pasta dish of ravioli with white fish in it tasted like fish came from a tin. The lobster pasta very fishy with zero presentation. The sommelier was terrible. Took forever to come. Have really enjoyed discovering Sicilian wines at other restaurants. Asked for ‘Chardonnay/burgundy like options. Was given two choices. One for 180 that said very good then on pressing was suggested a 120 bottle that he described as very ‘ordinary/basic’. I get that prices will be elevated at such an in demand hotel but don’t describe to a guest a EUR 120 option as very basic. Doesn’t make them fell great about what they are getting. We stayed at Mazzarò sea palace and had an amazing experience for half the price. And you are on the beach at Mazzaro. Had dinner at Belmond Grand Timeo and got impeccable food and service. Choose either over San Domenico. You’ll only be able to live off the white lotus name for so long with service and food like this. From an otherwise loyal Four Seasons customer.

I recently stayed at the Four Seasons San Domenico Palace for four nights in late May with my wife and one-year-old, and we had a very nice stay overall. The historic property is beautiful, well-preserved, and perched on a cliff with dramatic views. We stay at Four Seasons properties often, and this one truly is a distinctive gem within the Four Seasons portfolio based on its physical characteristics and facilities. We also experienced several instances of truly thoughtful, bespoke service, which are exactly what I hope for from the brand. That said, while there were highlights, some inconsistencies left us a bit disappointed. Specifically: (a) food and beverage offerings were hit-or-miss, and at times subpar; (b) service varied greatly, sometimes being exceptional, but sometimes being cold and impersonal; and (c) the post-White Lotus popularity of the property brings an unusual vibe that impacted the guest experience more than expected. I’d still recommend the hotel and might return, but next time, I’d give the Belmond options in Taormina more serious thought. Trip Planning/Pre-Arrival: We booked through a Four Seasons Preferred Partner travel agent to access perks like a complimentary room upgrade (if available at check-in), daily breakfast, a $100 resort credit, and priority late checkout. Given the hotel’s popularity, we booked nearly a year in advance to lock in one of the more “affordable” room types, but the rates here are exorbitant for any room during the peak season. About six months before our stay, our travel agent informed us that the hotel reached out to tell her they couldn’t accommodate us on our first night due to a full property buyout. We were told this was a booking glitch, though I suspect the hotel later accepted a buyout offer and decided to cancel previously confirmed reservations. As frustrating as it was, especially with our full trip itinerary already set by then, we appreciated how professionally and generously the hotel handled the situation, particularly in working with Arianna Giordano, the Reservations Manager for the Four Seasons properties in Italy. The Four Seasons paid for us to stay in a Junior Suite at the nearby Belmond Villa Sant’Andrea for the night they had cancelled (a value of around €2,500 per night), and also arranged a complimentary private van transfer to San Domenico Palace the next day. In addition, they let us extend our Four Seasons stay so we’d still have four nights in total there (even when there no longer seemed to be availability to do so), matched our original rate, and proactively confirmed a complimentary upgrade from the Deluxe Room we had reserved to a Sea View Premium Room with Terrace, a generous upgrade of multiple categories. I thought all of that was excellent, and inquired about how early we could arrive at the hotel after our night at the nearby Belmond. I expressed that since we were traveling with a small child, getting our room as soon as possible was key. They said we could arrive anytime from noon onward, and that they would expedite our room for cleaning. This prompted them to then also offer us a complimentary lunch at one of the hotel restaurants upon our arrival to ensure we’d have a place to go while waiting for our room (even offering to open the restaurant early just for us if needed). Before our stay, we also had contact with the concierge team to reserve airport transfers, dinner reservations, and a tour of Mount Etna. Especially as compared to concierges I worked with at other luxury hotels in Italy on this trip, the team at San Domenico Palace lagged behind. There were multiple occasions in which my messages went ignored and I had to follow-up to get a response, or responses took very long for simple requests. I also found it annoying that when I inquired about dining reservations at the hotel, instead of just taking the lead and making the reservation for us, the concierge team would copy the in-house restaurant on the email chain to assist directly, but the restaurants would simply not respond, so the request was essentially lost. This again required extra follow-up on my part. Arrival: Our arrival at San Domenico Palace from Villa Sant’Andrea was extremely positive and smooth. The driver to take us to the Four Seasons arrived right on time, and we were up the hill to the hotel within 15 minutes. Upon arrival, the valet team was very helpful and friendly, immediately assisting with our luggage and guiding us to the lobby. The hotel makes a lovely first impression from its arrival courtyard (an area made especially famous from the White Lotus), and we saw right away that the hotel didn’t let just anyone enter even that front courtyard. Non-hotel guests were not allowed in without a hotel or dining reservation, but as guests, we were always recognized and welcomed back. We did ultimately appreciate the tight control so the property didn’t feel like a tourist attraction, but as mentioned below, the way outside guests are handled also adds a somewhat odd feel to the hotel overall. When we entered the building, Pasquale, the Director of Sales, was waiting to greet us personally and promised a complimentary round of drinks later in our stay, which he very nicely followed through on. Rosella at the front desk handled our check-in and was incredibly kind, informative, and gracious, escorting us through the property and delivering the welcome news that our room was already ready, including an additional upgrade, now to a Sea View Junior Suite with Plunge Pool. It was one of the best Four Seasons arrival experiences we’ve ever had. The property itself is a fascinating blend of history and luxury. The original Convento building is a restored convent, filled with preserved architectural features, historic art, and a peaceful, almost sacred ambiance. The newer Grand Hotel building is seamlessly integrated and maintains the cohesive elegance of the whole. It’s a larger property than I would have expected, but all of it is meticulously maintained and very nice. Room: Our room (260) was located at the furthest possible end of the Grand Hotel wing, a long walk from the main amenities. This wasn’t ideal with a toddler in tow, though the upside was a high degree of privacy and quiet. The outdoor space of our room was the highlight, including an enormous terrace with a plunge pool, grassy area with orange trees, a dining table, couch, lounge chairs, and a huge umbrella for much needed shade. Though we looked down onto other rooms’ terraces below in the foreground of our sea view (giving them very little privacy), it still felt serene and beautiful. Since this part of the hotel is on the far end directly adjacent to the town, some noise filtered in from adjacent restaurants and from the busy Piazza IX Aprile, including very loud music playing on speakers from street performers, but it luckily wasn’t constant. Considering we had originally booked a room with no sea view or terrace, this upgrade was extraordinary, despite its quirks. Inside, the room was lovely, tastefully decorated in a style I’d describe as “museum-chic” with dark woods, high ceilings, and lots of nice moldings. That said, the space was surprisingly small for a “junior suite”, and it didn’t help that it was over-furnished and didn’t flow especially well. A table and two chairs sat awkwardly in the middle of the room, and the placement of a sofa and bench that were mostly unusable made movement cumbersome, especially with a toddler. The bathroom was similarly elegant but poorly designed. While it was actually large and clad in beautiful marble, it had a disproportionately large water closet (so large that we used it for storing luggage and still had extra space), but then had limited counter space with only one sink. The shower/tub were in a “wet room” layout, where you entered into the shower, and had to walk through the shower to get to the tub. I personally hate these, as the entire room ends up being wet, and if someone takes a shower first, it’s hazardous trying to use the tub after. The bathroom could have easily accommodated a more traditional layout with double sinks and a separate tub, had it been designed better. Housekeeping was excellent, always arriving exactly when requested via the Four Seasons app. They were also very friendly when passing by in the hallway, and some even recognized us by name, despite never having formally met. We were very impressed by the in-room amenities that were waiting for us upon our arrival. We were celebrating both our wedding anniversary and our daughter’s first birthday, and the hotel left thoughtful gifts for each: a bottle of local white wine, a celebratory cake for each occasion, fresh fruit, and small locally-crafted ceramic gifts. They also did a good job with baby amenities, offering a crib, diaper pail, sound machine, toiletries, bib, and stuffed animal, and also gave us a high chair and a mini fridge to use for the entire stay when we inquired about them. Pool & Grounds: The stunning gardens and infinity pool are among the property’s standout features. You walk through the vibrant, well-maintained gardens to reach the tiled infinity pool, which overlooks Naxos Bay and Mount Etna. The pool is comfortably shallow throughout and surrounded by lounge chairs, umbrellas, and a few covered daybeds (which are complimentary and first-come, first-served). Additional seating is available on a higher level by the gardens, which is ideal if you want more serenity. It was fun that during our stay, the pool turned over from its standard look to the Dolce & Gabbana summer décor that the hotel offered last year as well. The Dolce & Gabbana décor is fun and fits in well with the hotel and destination. The pool was a relaxing spot, especially with a small child, and one of the daybeds made a perfect home base for us. Although the pool is supposedly heated, it felt chilly in late May, and most guests seemed to react similarly. At the pool, there is the usual pool service you’d expect, including setting up towels and food and beverage service, plus extras like sunblock, hats, and sunglasses. A fun complimentary granita cart is offered on the upper level by the garden, with a choice of multiple flavors. While the pool staff was professional and responsive, especially via a call button that was left at your chair, they felt distant and lacked the warm touch we expect at a Four Seasons. Dining: Dining, which is typically a key aspect of a hotel stay for us, was inconsistent and underwhelming at this hotel. We found this very surprising for a Four Seasons. There are two main restaurants and a bar/lounge. The restaurant in the main building is open for breakfast, then called Rosso at lunch, and switches to Principe Cerami at dinner. Lunch at Rosso is à la carte and more casual, while dinner at Principe Cerami is a tasting menu. The setting is lovely, with large windows, chic decor, and a small terrace overlooking the gardens and bay. We enjoyed lunch at Rosso on the terrace, especially the burrata, classic spaghetti with tomato sauce, and shrimp risotto. Unfortunately, our veal milanese was raw inside, which it definitely was not intended to be. Our server was kind, if a little forgetful (we had to remind her multiple times of things we had already asked for, and it never seemed to click that we had already asked), but she seemed well meaning. This was also the meal that the hotel comped as part of our reservation issues, and they handled it so professionally, refusing to even let us see the bill, and happily serving us lots of champagne and whatever we wanted food-wise. Anciovi, the seafood restaurant by the pool, was a letdown. While the view was beautiful, and service was fine, our dinner there fell short. The tuna tartare and pricey lobster pasta were both overly fishy and unimpressive. Ironically, the fries with parmesan fondue were the best part of the meal. Given the high prices, this restaurant was a total disappointment. The Bar & Chiostro, which we visited multiple times, was an odd experience. We always love a good hotel bar, and were excited to visit this one due to its fame from the White Lotus. However, in reality, it felt disjointed, with disparate venues packaged as one. The main seating was in the cloistered courtyard outside of the lobby, which was where all non-hotel guests seemed to be sent, and we chose that area one time as well. The courtyard was fine, but oddly formal and staid. The other portion consists of the indoor bar and cozy seating in adjacent rooms, but all of that was almost always nearly empty, and the way the bar is set-up, it almost just feels like more of a pass-through and after thought, rather than a welcoming bar venue. It also seems that everything other than the courtyard is held back exclusively for hotel guests. That makes sense in theory, but it backfired, creating a cold, soulless atmosphere at the indoor bar/lounge. While I know the White Lotus was fictional, the vibrant indoor bar experience they portrayed, with live music nearby, was much closer to what we hoped it would actually be like. To find such a lifeless area, with the nearby grand piano always empty and unused, was disappointing. Making the bar worse was that the cocktail list was incredibly basic, offering just classics, with no creative or unique options. Even then, many of the classics were poorly executed. I expect a high-end hotel bar to also have a variety of bespoke specialty cocktails to offer. Food offerings were tiny and overpriced, just trying a little too hard and not ultimately being crowd-pleasing, so they looked better than they tasted. Finally, service at the bar was similar to the pool in being professional, but not warm. With the exception of one woman who helped us on our last night, the servers were oddly formal, not particularly friendly, and just unimpressive for a Four Seasons. In-room dining, however, was excellent. We had breakfast on our terrace each morning, which was beautifully set up by the same kind, helpful staff member. We appreciated the large, varied menu that included Sicilian specialties. I was also really impressed with how in-room dining handled our early departure for the airport at the end of our stay. The night before, I asked if there was anything we could have around 5:30 am, since it’s before the standard breakfast time. They were incredibly accommodating, and said we could pre-order anything on the breakfast menu and they’d make it early. As an anniversary surprise for my wife, I also booked the in-room fine dining experience that is offered in any room with a terrace. For €600, it included a four-course tasting menu for two prepared by the chef at Principe Cerami, plus a bottle of Bollinger Champagne. It was well worth it for us while traveling with a toddler, since we were able to schedule it such that dinner started after she was asleep, and she could sleep in the room while we enjoyed our meal right outside on the terrace. Setup was coordinated discreetly as a surprise, and our server handled the evening with warmth and care. During the meal, she did an excellent job of being present, but also not hovering, and the courses were well timed. She was also so careful not to disturb our daughter, which we appreciated. The food was some of the best we had at the hotel, apart from one raw langoustine course we didn’t love. We don’t typically eat raw shellfish other than oysters, and that wasn’t clear on the menu. Activities: Through the concierge, we booked a Mount Etna tour in a Land Rover with a driver/guide. The length of this tour was quoted at anywhere from two hours to a full day at the guest’s option I specifically asked if we could actually get a good tour of Mount Etna completed in two hours, since a short tour would work best for us with a toddler. The hotel assured me that we could do the tour in that time, but also specified that it was flexible en route, which sounded fine. On the tour, the guide was absolutely wonderful, sharing so much passion and interesting information about Sicily, but it was clear from the start that he was under the impression we were doing a much longer tour. He repeatedly suggested various ideas to add on to the tour, such as stopping at a winery, having lunch in a local village, etc., all of which sounded great, but were simply not what we were planning for this day. It takes nearly an hour just to reach Etna, making a 2-hour tour unrealistic. The whole experience lasted about 3.5 hours, and even with the undesired extra time, we spent more time driving than exploring, with just a couple of very short photo stops. While the views were striking and the terrain interesting, we didn’t get a ton out of it. The Four Seasons concierge could have done a much better job in being realistic about this tour. Location: San Domenico Palace is perfectly located in Taormina, right in town, yet still maintaining some seclusion. You can walk to shopping and dining easily, but the hotel feels peaceful. Being up on a cliff, it lacks beach access (despite what the White Lotus suggests). If you want a beach, look at Belmond’s Villa Sant’Andrea, which sits by the sea, or Belmond’s Grand Hotel Timeo, which is in town like the Four Seasons, but has access to the beach at Villa Sant’Andrea with a shuttle between them. While we had some issues at Villa Sant’Andrea, its service was much stronger overall. Staff Service and White Lotus Influence: As mentioned previously, staff service is one area where San Domenico Palace felt inconsistent. When there was an issue or extraordinary situation to address, service was great, but day-to-day standard service was just ok. For the price and the brand, it needs to improve. Compared to other luxury properties we visited on this same trip, the service hiccups here stood out. Our favorite Four Seasons property is the Grand-Hotel du Cap-Ferrat in the French Riviera, and this hotel reminded us of that one in many ways, being a grand historic property overlooking the sea. On paper, San Domenico Palace would seem just as good, if not better, but it didn’t quite reach the same level. The difference was absolutely related primarily to service, which just wasn’t uniformly at the same level here. The White Lotus connection is also not necessarily the positive that you’d think. While we visit Four Seasons properties often, and were aware of this property pre-White Lotus, I can’t deny that seeing it on the show made it top of mind for us too. However, the downside is that the hotel attracts a lot influencers as guests and tourists seeking photo ops, creating a staged, performative feel at times. Maybe that is why some staff members, especially in public areas, seemed disinterested. There’s also a noticeable “loud luxury” vibe from some guests, which isn’t our style. We would prefer a more understated crowd. None of this is really the hotel’s fault per se, but it’s a reality of staying here right now. Families with kids should also note that there’s no kids’ club, and fewer families in general than many Four Seasons properties. Our daughter was warmly welcomed, but we often felt like the only guests with a child, until our final day, when there were a good number of kids at the pool. We may have just hit it at the wrong timing our first couple nights, making us feel like the only family on property. Overall: We did enjoy our time at San Domenico Palace and loved discovering Sicily. The hotel is visually stunning and ideally located, with spectacular sea views and charming gardens. While we had memorable highlights, such as our private dinner and relaxing at the gorgeous pool and in the gardens with our daughter, service and food and beverage inconsistencies in particular kept it from reaching the Four Seasons standard we expect. I’m glad we had a chance to experience this iconic property, but there’s room to improve.

Tripadvisor can’t let me give it a no star rating. Can’t understand the 5star reviews. Awful in so many ways. Went to check restaurant booking on day before and just about chucked out by concierge. So embarrassing. I see a previous reviewer had same experience. Food bland and tasteless, salad with no perceptible kitchen effort, bread dry and tasteless, water order never produced, resto overlooks a “motorway”, hugely overpriced, order incorrect, wine overpriced in every way, Nice greeting/reception at Anciovi but that is no compensation. Noisy spat between a guest and member of staff was disconcerting. . So happy to leave. Previous night’s visit to Vineria Modi (one star Michelin) was bit more expensive but a million times better and chef, staff and wines superb. Do not waste time or money on Anciovi. Such a disappointment.

Beautiful and tasteful setup

The concierge should have be more informative to provide all info, example, alert on the operation time of the Teatro Antico and cable cars to guests.

We were excited to visit Four Seasons Taormina and made a call in advance to book ANCIOVI. The hostess explained it was fully booked but kindly invited us to sit at the bar. Upon arrival, however, we were treated coldly by the concierge, who diverted us to Bar & Chiostro with an unfriendly attitude. Despite the bar being nearly empty, the barman refused to serve us, claiming we couldn’t sit there. Eventually, the same hostess from the phone conversation recognized us and allowed us to stay — but only if each of us spent at least €50. It was clear they were trying to discourage us from staying, as though we weren’t the kind of guests they wanted. To make matters worse, a security guard visibly followed us — even to the restroom — as if we were being watched. My salad never arrived, my water was forgotten, and the service overall was dismissive at best. Having stayed at Four Seasons hotels in Doha, Dubai, Abu Dhabi, and Baku, we expected excellence — not suspicion and condescension. This visit left a sour memory, and we will not be returning.

Stunning property great resort great vibe for corporate retreat. Food is fabulous. Walking distance to the little town and shops. Pool is beautiful. Staff were absolutely great. Definitely a place I would like to return to.

Amazing. Simply amazing

We absolutely loved our stay at the Four Seasons San Domenico Palace. The property is stunning, a masterful and respectful restoration of a historic building that still retains its soul while offering all the comforts of modern luxury. The views are nothing short of spectacular, with dramatic cliffs, sea, and Mt. Etna all within sight. The entire hotel exudes elegance and you feel immersed in Sicilian beauty from the moment you arrive. The food was consistently excellent, especially the breakfast, which was one of the best we’ve had at any Four Seasons. The main pool area is gorgeous and relaxing, and the indoor pool at the spa is beautifully designed, a perfect retreat on cooler days. The gardens are lush and tranquil, adding to the charm of the property. Plus, the hotel is within walking distance of everything in central Taormina, which made exploring the town incredibly easy. We rented a car during our stay and took several day trips to nearby villages with help from the wonderful concierge team. One of the highlights was visiting Savoca, a must if you’re in the area. A few things to keep in mind: the rooms are quite small, especially the bathrooms. While everything is beautifully appointed and thoughtfully designed, space is definitely limited, which might be surprising for some guests given the price point and brand. The hotel does not have beach access, which might surprise some guests, especially after watching season two of The White Lotus. There is no affiliated beach club either, which was a bit disappointing for a property at this level. If you’re looking to be right on the water, the Belmond Villa Sant’Andrea is a great alternative, it's located directly on the beach and has been beautifully remodeled (despite the outdated photos still shown on their website). However, it's not within walking distance to town, so it really depends on what you value more. Service at San Domenico was generally very good, warm and helpful, although not quite as polished as we’ve experienced at other Four Seasons resorts. One odd moment was being offered a room upgrade that turned into a bit of a negotiation around price. While we appreciated the gesture, it felt out of place for a property of this caliber. Still, these are minor points in what was otherwise an extraordinary stay. The setting, history, and attention to detail make it truly special. Highly recommend!