TownePlace Suites by Marriott Edmonton Sherwood Park

Everything in our room was very clean. The staff was very friendly.

I didn’t like how early the breakfast ended at. We were all looking forward to it because there was such great reviews but ending at 9 on weekdays and 10 on weekends was too early for people there on vacation.

Clean rooms! Welcoming staff! Will definitely staying at this location again!

The property is nice, our room location for the first night was not good room 137. Backed to the kitchen and was extremely noisy. We were woken up by breakfast prep and the noise from the lobby. Asked for another room for our second night which was much better.

Room location for the first night.

Spacious and clean . Tv needs upgrading not good quality. Picture slightly fussy!

Tv

We had a great stay at Towneplace Suites Sherwood Park. The hotel is very pet-friendly, the rooms were clean and comfortable and all the staff were welcoming and helpful. A special thanks to Ralph at the front desk for his excellent customer service, very attentive with friendly attitude and genuinely caring. There’s also complimentary breakfast, one of the reasons why we always choose towneplace hotels when we travel.Highly recommend hotel in Sherwood!

Excellent staff. Great property. Clean rooms

Stay was great staff was very friendly an help full and caring. Ralph at the front desk is always helpful. Great location and the kitchen in the room is good for long stays like myself.

Location

NA

Check in and out was easy. Staff went out of their way and was extremely helpful. Met every need that I had. Room was just what I needed for a long stay. Kitchenette was great to have. The entrance and lobby was always kept clean even during snow and rain. Staff was mindful that i was working nights to insure that no one disturbed me while I slept. Stand out staff during my stay was Ralph and John, they made sure I had everything I needed and greeted me every day. A big thanks to Shahil, the manager, always came out of his office and personally greeted me everytime he saw me. I would highly recommend the place and wouldn't think of staying anywhere else for future stays in the area.

I had a really nice stay at TownePlace Suites Sherwood Park while traveling from Texas. The room was clean and spacious and I liked having a full kitchen. The free breakfast and fitness center were also great. Ralph at the front desk was very friendly and helpful, which made the stay even better. I’d definitely recommend this hotel to anyone visiting Sherwood Park.

Very nice hotel, welcoming staff and rooms are clean. It's my go to hotel here in Sherwood Park. Ralph at the front desk is helpful as always. 10/10

I have stayed at town place multiple times, Gurmeet at front desk always helps me. She is professional and really kind.

I had a wonderful experience with Marriot, especially thanks to Gurmeet. From the moment I arrived, Gurmeet was incredibly kind, professional, and attentive to every detail doesnt matter the time you arrive she is always tempt to bring an exceptional service. They made sure all my needs were taken care of and went above and beyond to make my stay comfortable. It’s rare to find such genuine hospitality these days. I truly appreciate the effort and would definitely come back again

No doubt about service. You know you got the best when the best guy Shahil is there

I love staying in this hotel not only because of the kitchen in the room but also because of the staff. We'll Maintained room as always. Ralph at the front desk in very helpful always smiling.

Staying in TownePlace Suites here in Sherwood Park feels like staying home. Staff are always nice and welcoming specially Ralph at the front desk, he’s very helpful with our requests.

I have stayed at Towneplace several times over the years and I must say that the service is always A-class. There is this guy there at the front desk, named Ralph. A true customer service connoisseur. That guy is always friendly and patient. He certainly deserves a raise!! He is perfect example of the type of individual one expects as their first interaction at a company. This time on my check-in was no different. Ralph is a boss and he deserves some type of accolade for his exemplar service.

My third time staying with them I love the location. The staff are amazing. The hotel rooms are great. I have not had a chance to try their food or privileges as a Titanium member, but it must to stay there.

We had an excellent experience staying here! It was a little spring break getaway with my daughter. The staff went above and beyond and were extremely kind and Accommodation. Knows Monica We had an excellent experience staying here! It was a little spring break getaway with my daughter. The staff went above and beyond and were extremely kind and accommodating! I love that there was a kitchen. We got some groceries from a nearby store and made most of our meals in our room. It was so relaxing and quiet.we were able to walk across to the four points hotel for swimming and underground free parking. I would definitely stay here again! Mostly because the staff were just so kind! We we were able to walk across to the four points hotel for swimming and underground free parking. I would definitely stay here again! Mostly because the staff we’re just so kind! We also took advantage of the free breakfast and the lady that set it up was also very accommodating and so sweet. She even made my daughter breakfast sausages Because she didn’t like bacon. I can’t recommend this place enough! I hope we can go back soon.

Great customer service, Ralph is so helpful and friendly.

Everything about the property was great with on exception.

They only had one high chair in breakfast area. There were three of us with infants or toddlers that day. Please acquire more high chairs.

My stay was very pleasant. Rooms were clean and the staff was exceptional, especially Ralph at front desk.

Great place to stay. Clean and friendly staff. John at the front was very helpful.

It was great experience, everything was cleaned and well-organized. Gurmeet was so nice, she helped us with one night extension. Thank you Gurmeet for your help.

Check-in was smooth and welcoming. Ralph at the front desk stood out for being warm, professional and very accommodating. He made the whole arrival process easy and pleasant. The suite was clean spacious and very comfortable. Breakfast had a good selection and was perfect to start the day. We also appreciate that the hotel is pet-friendly we’ll definitely bring our dog next time! It was a relaxing and hassle free stay. Highly recommended!!!

We traveled all the way from Nova Scotia and had a wonderful stay at Townplace suites Sherwood Park. This is definitely one of the most comfortable hotels I’ve stayed at. The staff were incredibly friendly and always greeted us with a smile. The check-in process was quick and smooth, which we really appreciated after a long trip. Ralph from the front desk was especially helpful, when I requested extra towels he personally brought them to our room right away. We were traveling with our kids and the suite was perfect for our family. The room was very clean, spacious and maintained. Having a kitchen and a full sized fridge in the suite was a huge plus and made our stay even more convenient. Overall, it was a comfortable and pleasant experience. We would definitely stay here again!

Comfortable stay. Shelly who manages the breakfast and kitchen is amazing. Very customer oriented and offers options that are safe for Celiac.

Great Stay as Always We stayed at this hotel last year while visiting family and decided to return again and once again, it did not disappoint. The hotel is quiet and conveniently located near many restaurants, grocery stores, and outlet shops which made our stay even more enjoyable. All the staff were helpful and accommodating, from the front desk to housekeeping and the breakfast person. Special mention to Ralph who assisted us with our requests and always greeted us with a smile whenever we passed by the front desk his hospitality really stood out. It was also a nice bonus that we were allowed to use the pool at Four Points. Overall, it was a comfortable and pleasant stay and we will definitely be coming back.

This place was Amazing! From the customer service, to the buffet breakfast, to the rooms, it was non stop!! And for the $$ value, 10/10 recommend this hotel! Ralph and Gurmeet were both very informative, fast and helpful! Being able to use the adjacent hotels pool was an added bonus (they could raise the temperature of the hot tub though). The continental breakfast was the best I've seen/had to date! (I have stayed in A LOT of hotels too). The variety of the breakfast is what made it so good. Oatmeal bar with raisins, crasins, coconut, pumpkin seeds, granola. Omelets, hard boiled eggs, sausage, bagels, toast, muffins, waffle maker, cereals, milk, chocolate milk, yogurt, fruit and a coffee/tea bar! I probably missed stuff too! Just an amazing breakfast!!👏 We had the 2 bedroom suite, VERY spacious and comfortable! It worked perfectly for our family. The bathroom was unique and I liked the privacy set up. We had our old, little dog with us and they accommodated us with him very well. Thanks for that! The only problem we encountered was the kitchen sink tap was spraying water. We just wrapped it in paper towel and let them know at check-out. I won't comment on the price we payed, but it was extremely reasonable for what we received.

It was a good hotel everyone had a great time. Service was great. Will come again if I'm back.

Front Desk Attendant, kitchen staff, and room attendants was excellent. Friendly and professional.

Breakfast. Boiled eggs were watery. Quiche and “veg” were gross. Only one type of fruit out. Wooden cutlery is awful to eat with. Makes food taste worse.

The staff at the restaurant and front desk were just awesome. They really made the difference. Rooms were clean and comfortable

Nice Hotel. The stay wa pleasant and the hotel is close to my office. The cheff at the restaurant, Shell, has put special efforts to serve me a breakfast prepaeed for me as I am a vegetarian. Thanks Madam for the help and support during the stay.

John and Shirley were excellent. We were there for our daughters graduation and they made the stay very relaxing. Shirley cooked up a nice breakfast every morning and John looked after our every need. Thank you!!

This property was our home away from home from October 8 to November 11, 2025 while our home was being restored after water damage. We stayed in a two-bedroom suite. The highlight of our stay was my daily morning interactions with Shelly while enjoying the available complimentary breakfast. Shelly's service and friendly disposition were always outstanding. I also enjoyed conversations with John and Ralph when they were at the front desk.

Very good service and breakfast. Rooms are very quiet and clean. It is very convenient location and and have lots of food options nearby No complaints It was my business visit

Very friendly staff, extremely clean and up to date common area and rooms. Highly recommended and I will definitely stay here again.

This past April my family had to move into the TownePlace Suites due to a flood that happened on our home in Sherwood Park. We had been living with family and needed to find a place to stay while our home was being repaired and restored. We had no idea the damage that water could do nor did we know that we would then be out of our home for more than 4 months! When I approached the staff at TownePlace Suites to find our family a temporary place to live, right away they were so welcoming and accommodating. We had a two bedroom kitchenette suite that became our home for our family of 4 for the next 3 months. As you can imagine this type of upheaval to our lives was very difficult but the staff at TownePlace Suites were awesome to help make this time easier for our family. From Himani’s and Glena’s amazing and caring help at the front desk, to lovely Shelly caring for our girls favourite breakfast foods each day, the entire staff was extremely helpful and friendly and made the TownePlace suites our home away from home. Our room was cleaned very well throughout the weeks and the staff was very helpful with any of our needs throughout this long stay. During the months of our stay, we used the awesome outdoor barbecue area many times, to have friends and family over. We loved this space. Our girls were also delighted to be able to use the pool at the sister hotel next door! They loved being able to use this as a way to play and have fun when they could not be at their own home or be able to play in their own backyard. On behalf of our family, we are truly grateful for the care and support of the TownePlace Suite staff during this difficult time. Their kindness and generosity will be remembered. We recommend this hotel to any family looking for a place to stay that feels like a home away from home.

Good location

Put in a handicap room

Clean and quiet

No pool

Th best hotel experience weve had in a longtime. Staff are super great super helpful.Extremely friendly non judgmental.This is the best experience we've had like.I said above breakfast was great and we were not bothered when we went out for a cigarette love.This place highly recommend it!!!!

Clean room. Good service. Breakfast buffet was well attended and well stocked. Asmeta was the breakfast attendant and she was friendly and hard working!!

The hotel staff are incredibly friendly and efficient Especially RALPH in the front desk vey hospitable and friendly knowledgeable about the job and make us feel like home

We were very happy with our stay. Everyone was very friendly and helpful. We requested a particular room and the request was met and it was perfect for our needs. Check in and check out was very easy. The location of this hotel was very convenient to both Edmonton and Sherwood Park and its amenities. Would definitely stay in again.

Ralph is great! Loved the energy and the enthusiasm! I am looking forward for more of him on our future visits! Thank you so much!

Ralph is amazing at his job , very friendly , and amazing customer service would definitely recommend family and friends visiting this location!

Amazing customer service, Naman is very good at her job, great hospitality, would recommend family and friends to stay.

It was a very good stay GREAT STAFF and housekeeping Great service by front desk agent Naman! Great breakfast and location

The bathroom sink was clogged and we had to brush our teeth and spit on the toilet

I had a fantastic experience at the Towne Suites by Marriott, in Sherwood park Edmonton! largely thanks to Mr. John Shahil. He went above and beyond to help me secure a great price using an employee member discount code I received from my mom. John was incredibly helpful, explaining all the discount options and helping me find the perfect room for my needs. His dedication to customer satisfaction is truly remarkable. Thanks to John, I enjoyed a luxurious stay without overspending. As a Suncor employee I will highly recommend this Marriott to my own Suncor family and ensure they definitely reach out to Mr. Shahil for booking help. His service is top-notch!

My stay were wonderful excellent 👍 had a great time the room was pleasant the front desk shaft were great Ralph and the other shaft were extremely excellent

Great staff. From front desk to mainyenanWonderful stay.

Very accommodating and friendly staffs. The rooms and cleanliness is excellent. We always love to go back here everytime we were here in Edmonton.

TPS is one of the besy hotels in Sherwood Park! Rooms are very clean and the staff are always smiling and accommodating. Front desk agents are always smiling whenever I pass by at the front desk. I love staying in this hotel because they have a kitchen in room. Ralph helped me with my Marriott bonvoy account and whenever I have any requests for cleaning they always make it on time. Naman is also helpful and always smiling. Im away from home but as a long stay guest I feel like Im home.

The suite was clean and tidy and the kitchen serviced us well. House keeping was good and staff were friendly. There wasn’t a kettle in our room so we had to boil water using a saucepan. The couch was very uncomfortable and the pillows were poor quality. The air conditioner in one of the rooms rattled and was too loud to sleep with.

Very clean and quiet. Staff always welcomed you when you came in

We spent 2 nights at this hotel. It was a really amazing place to stay. The layout of the rooms was amazing and spacious. Breakfast was awesome and Shelly was very helpful and very professional. She took initiative to make everyone feel comfortable. Highly recommend. Would love to come back again.

The front desk clerk went above and beyond to accommodate us getting an early check in. We appreciated it!

I would like to highly recommend Ms. Namanpreet, starting from the booking up to our current stay. The location is so convenient next to my husband's place of work while am doing the work from home. This is our 2nd stay already and will be coming back as she had assisted us again for our next week's stay. She has been so very pleasant, always have a cheerful smile whatever time of the day and would always ask how can she make our stay at par. She is definitely a 'go-to' and the most reliable person to deal with. Thank you, Naman!

Enjoying our stay at TownePlace Suites! Shelly provided us with a great breakfast everyday and has been a friendly face in the mornings!!!

Awesome hotel to stay at. Shahil is a vert great and friendly man. Always feel like home talking to him and he makes sure everyone is treated good

I recently stayed at TownePlace Suites and was very disappointed with the cleanliness of the hotel. My room was not properly cleaned, with dust and dirt in several areas, and the bathroom did not meet basic hygiene standards. Common areas also appeared untidy and poorly maintained. For the price and brand, I expected a much higher standard of cleanliness. I hope management addresses these issues promptly to improve the experience for future guests.

Asmita was very kind always checking on how people were doing with the food, the food was amazing as well. I loved the waffles and bacon

Great hotel in an excellent location. The hotel is very clean. Very friendly staff. Very comfortable and well equipped room

I’ve been coming here for years now…and they implemented this new policy where they charge you even for small stains on the towels which i will say RIDICULOUS! I’ve never been into a hotel where you get a call after and tell you that they need to charge me for a stain from your stay. I dont care about the charge at all but it is rather disappointing because i pay a good amount of money per stay just to be told that i need to pay $5-10 extra because there was a stain in my towel. While i know this is no front staff’s fault, housekeeping manager should be careful about this because sure its reasonable to charge a stain no problem but if you are charging me for a tiny bit of stain??! Thats crazy! And i was there for more than 3 days and only got my room clean once! I had to go and ask for it. When i came in the room was not even properly cleaned. So if they are charging me for those towels better be sure that the room i checked in to is 100% clean! So disappointed with the housekeeping here. Front team are great and friendly but if i have to stress out about this tiny little issue id rather take my business somewhere else.

We had a great stay! The room was clean and had everything that we need. Very friendly staff. Ralph, Shelly & Shahil are great!

I stayed at this hotel for three nights and had a great experience. I booked a suite room which was very spacious and perfect for me and my friend. Breakfast was complimentary and quite good. Ralph at the front desk called about 10 minutes after check-in to make sure everything in our room was fine. Later when we ran low on shampoo I called the front desk and Avanes promptly delivered a refill in less than five minutes. While the hotel itself doesn’t have a pool we were able to use the pool at Four Points which was a nice perk. Overall, a great stay. I’ll definitely be coming back on my next visit.

Our breakfast experience was terrific. Shelly was a superb host. She treats everyone with kindness and respect. Thank you Shelly.

Ralph receptionist at Townplace Suites Edmonton was incredibly helpful and friendly! They are so nice to talk to. They efficiently handled my check in check out and answered all my questions about the hotel and local areas, Their professional and warm smile made my stay even more enjoyable. Highly recommend!

The whole staff at the hotel was incredible, especially Shelly! She was so amazing with our twins at breakfast, we are extremely grateful! We will be back for sure!

Shout out to Shelly at the breakfast service. Our family slept in from a busy schedule the night before. We came down for breakfast hoping to grab a quick bite before heading out. Shelly was cleaning up as the service was over. She was kind enough to make us breakfast so we can begin our day properly with a full belly. Amazing customer service! We’ll be back next month. Hope to see you when we get there. Cheers

This was my first time staying at TownePlace Suites Sherwood Park for a 1-night birthday getaway, and it turned out to be such a wonderful experience. The front desk staff did an excellent job — very accommodating and friendly. Big shout out to Glena and Nick for making check-in and our overall stay so smooth and welcoming. A special thanks as well to Shelly, the breakfast attendant/server. My daughter always looks forward to the waffle maker when we stay at TownePlace Suites in the South, but during weekdays here they don’t usually offer it. Shelly went the extra mile and made one just for her, which absolutely made her day (and mine too!). The hotel itself was clean, comfortable, and a great place to relax, but it’s the amazing staff that really made the difference. Thank you for making my birthday getaway extra memorable!

Quiet location, nice and clean. As a suit hotel, they don’t have their own restaurant but shared with the neighbor hotel. The breakfast is just ok.

I’ve stayed at TownePlace Suites in Sherwood Park many times when visiting my family and it’s always my first choice. The hotel is dog friendly,standard rooms have a kitchenette and everything is always clean and comfortable.On my recent stay, we had a small AC issue in our room. Ralph at the front desk went above and beyond. Without us even asking he transferred us to another room on the same floor so we didn’t have to haul our luggage far. It saved us a lot of time and stress, especially since I had an appointment to get to.Thanks to his quick thinking and excellent service,what could have been a hassle turned into a smooth and easy stay. Breakfast was great as always and I’ll keep coming back here whenever I’m in Sherwood Park.

It was only one night. I wish we would have stayed longer staff and the hotel was excellent. The lady in the breakfast room was was very friendly.

Great stay! My partner and I stayed at TownePlace for two nights and the hotel met our expectations. The kitchenette allowed us to cook and prepare our own meals. Ralph at the front desk was very helpful and always greeted us with a smile. He also suggested great restaurants and places to visit. The room was clean and very spacious. I highly recommend the hotel.

Every part of my stay was absolutely wonderful! Gllena, Himani, and Ralph went above and beyond to make me feel welcome and cared for.

I had the pleasure of dealing with Mr. Moe Abou El Jibeen who is the Manager of Catering and Large Group booking at the Marriott TownPlace Suites, Sherwood Park, AB and thru “Moe” we arranged for a large block of Rooms over the 31 July-3August weekend for family and friends for our 50th Weddong Anniversary Celebration! “Moe” was extremely helpful and a pleasure to deal with in regards to putting together all the rooms we needed and a great package on the rooms and the hotel itself, the rooms, the included hot breakfast and the entire staff from front desk to cleaning staff was Superb +++++! All in all everyone who stayed there was extremely pleased and we are already making plans for a large group of us to return there for a gathering again next August 2026! I highly recommend this hotel for your needs in Sherwood Park!

Very clean and conveniently located. Two separate bedrooms was a great option with children. Full kitchen with dining livingroom are separate from sleeping area. Great place to stay with children and/ or two couples.

Its OK Thank you

Shelley, breakfast server, is amazing. She is such a kind and caring member of TownePlace Suites in Sherwood Park. Our family came down for breakfast 5 mins after breakfast stations were closed. Due to the long weekend, we thought it was still the weekend. Shelly was extremely understanding and prepped our breakfast. Shelly did not need to help us… breakfast was over. And even throughout our breakfast, she always came by our table to see if there was anything else. Shelly is amazing. She is a valuable member of TownePlace Suites.

Great suite, comfortable and clean! Would stay here again.

Stay was good. Very good breakfast selection. Staff were very nice and accommodating and went above and beyond to ensure our families have everything needed to enjoy our vacation. Special thanks to both Shelly and Himani for the awesome customer service.

We are here on two-night stay as two big families and enjoyed ourselves at the property. Our lasting sweet memories is driven mainly by the exceptional service we received from the entire staff especially Himani and Shelly. They are super helpful, courteous and went over and beyond to make our stay comfortable and amazing. This property will definitely come first whenever we are in town, based on the awesome service we enjoyed from them. Kudos.

Clean rooms, friendly staff, and great location near downtown. Breakfast was solid, Wi-Fi fast, and check-in was smooth. Walls a bit thin, but overall a comfortable, affordable stay. Would return!

Ralph is the best! He is very accommodating and diligent! Makes our exhaustion go away when we get back from work. I hope to see more of him on our future jobs.

My daughter and I spent two weeks at this hotel while she was recovering from surgery. I have to say it was such a nice experience. The staff was absolutely wonderful especially Shelly who was the breakfast Queen. She was always cheerful and made sure I had things for my daughter. The hotel was very clean,quiet and very accommodating. They also offer some extras like an outside Bbq and laundry facilities. This is a wonderful hotel.

How spacious it was.

We had a unfortunate event happen in our home we had to find a place that allowed pets this hotel is AMAZING all staff made us feel like family we had to stay an extended amount of tome cleaning staff kitchen staff mbntenice staff front desk staff and the manager are truly very special people You Trully know how to make your guests feel welcome. GREAT JOB. EVERYONE

All good!