Courtyard by Marriott Kitchener

Clean location.

Parking was under construction.

It was ok

Charge extra for parking and no breakfast included

Convince to venue

No breakfast in the morning's

竟然没有牙膏和牙刷🪥

There was that much variety but, it was ok.

Put more variety.

Staff approach

Clean , good location Excellent breakfast

No issues while staying there. I had a hiccup with the laundry but it was resolved by front staff quickly.

The parking situation is not the best and clear enough. Should give customers an easier access with ample signage on how to get to the front desk.

Late checkout. Breakfast.

Had Do Not Disturb sign on the door in the afternoon. I know cleaning staff must clean rooms, but when seeing this they could try to be somewhat less noisy when working. Very loud chatter between 2 of them and very noisy with carts, just outside my room. The cleaning staff knew I was probably sleeping as I requested early or late cleaning and not between 11am and 3pm, which was approved my cleaning manager and completed in the morning. Guests sometimes have to sleep in the day because of lack of sleep the previous day, late night coming up or illness. Staff should be more aware of these possibilities.

Clean Friendly Helpful staff

As I arrived a childrens party in open plan area felt very loud and whilst I love kids, after a long travel I found it incredibly overwhelming and I was not able to hear the reservation folks check me in. It wasjust a little beyond what I felt was comfortable. It was just unsettling on check in. Bed so comfy....wow...I told friends. It did take me a while to sleep as I could hear highway and cars.

Lobby bar and restaurant Plus close to great restaurants

Check in was easy

Had additional $12 for parking - this must be new as i stayed in December of 2025 and did not pay extra. For business, i needed a printed receipt and i asked but the printer was down, and i asked to get an email and that never happened.

Well lite parking lot, very welcoming entrance witg lots of public spaces. Great little eating place with very attentive staff. Rooms were really well appointed and modern, clean. All of the cleaning staff thanked me for choosing the Marriot and were genuinely happy to be of service. They enjoyed their jobs it was obvious.

It was difficult to get a good sleep because the noise from traffic was just to much all night long. Girls at the front desk are really inattentive and aren't really into service. My room was never cleaned which was very odd.

The aesthetics of the hotel as soon as you walk in is beautiful, clean with a bar.

N/A

The room was comfortable and clean

Service at the breakfast bistro could have been more professional.

Nice comfortable bed and pillows plus the shower was good

I really didn't like that the front desk said we couldn't have a cot for the other suite we rented that Expedia said for 50.00 more we could have one. There were 4 men on two queen size instead of having the cot which would have been best. I'd like that addressed when I'm there next year for the same event

I don’t like anything

They charge $340. No water bottle no toothpaste no toothbrush…

The small kitchen facilities with utensils. Breakfast is also good.

Comfortable, clean and quiet.

Confusing to find restaurants attached to the hotel, poor signage.

The very helpful front desk staff were great The breaky made to order was a nice break from continental breakfast.

The hotel mattress was not very comfortable! Windows were not sound proof so you could hear the road traffic which lead to poor sleeps.

Was good

Very clean, I liked that we could open a window. We would have prefer a couch or chairs over a lounger. The lounger we could not sit on. But not a deal breaker. Staff very willing to help. Easy check in.

The breakfast area was very slow. If you were in a hurry you could not stop there to get a quick bit to eat. Not enough staff taking orders.

Love this hotel

Did not use

Beautiful room

First off customer service from the front desk Agents Was amazing. Neeksha, Rishabh and Noah wereVery helpful and nice. The roons were clean and amenities close by.

Good for business and convenient access to local organizations

The staff was extremely friendly and helpful.

The rooms are very nice

Pool, Bistro, friendly helpful staff

I didn't have breakfast

The bar closed early

Perfect place to stay

To close to the main street.

I did like that there is a pool. For any subscription it has to be logged in. It should have an auto logout so if guests forget to log out, others won't have access. The temperature in the room was very cold, especially at night. I turned off the fan, then the room was too warm.

From booking.com

Nothing

Nil

Perfect

Wasn’t a long stay, but everything was wonderful

Clean room

Comfortable & quiet room, pretty much as advertised. Nice shower/bathroom with quality soaps/shampoo’s, etc. One thing that should be improved is the parking lot, lots of pot holes need fixing.

We loved literally everything about this hotel. Beds are so comfortable. Dels restaurant is amazing. Stayed two nights with no problems at all

Hotel was nice and convenient eatery next door.

Nice clean, modern, convenient property. Traffic noise is a bit much on the road facing side. AC was good as we were there during extreme heat. The one meal we had (breakfast) was good. For the price, not including toast IMO is not a good look.

Breakfast service was slow but food was good

Excellent room!! Quiet, comfortable, good Bistro. Would book again.

Overall great experience.

Clean quiet nice friendly

Clean and friendly staff

The cleanliness

The floor we stayed on was quite noisy with girls flag football teams and their parents.

Great hotel centrally located

Charge for parking

A good welcome and a nice room. My spouse was almost scalded as the temperature of the water climbed quickly. A brief investigation revealed that all taps in our room and the room beside could not give cold water. Our thanks to the front desk person who let us into the second room to give it a try. We are loyal Marriott Platinum folks. VERY DISAPPOINTED.

I was only there for 2 nights but it was comfortable, clean and restaurants nearby.

It was a hood experience, but found the restaurant very expensive.

Lovely clean room

Well located near lots of restaurants and shopping. Huge parking lot. Very nice staff, helpful and pleasant. Good room, clean and very quiet. Room had dated coffee machine, everything else brand new. Large lounge/eating area at entrance. Starbucks on site in the morning.

Clean and comfortable. Staff were friendly and efficient.

Stayed for one night while on a family trip. Our rooms on the 9th floor were good, clean and new. The lobby is nice, and the bistro food was way better than in other Courtyards I stayed. Overall this is a good standard Courtyard with a lot of parking and great service, both at the reception and the bistro.

I was very pleased with the courteous and friendly staff. The front desk agent was very helpful on allowing my wife and I do an early check in.

Staff were fantastic

Clean, well kept, lobby bar for those who want a cold one. Friendly staff. Had a TV issue and maintenance was sent right away and fixed issue. Great highway access and close to shopping and food choices.

Awesome.. I always love to stay in courtyard marriot..

more creamer and sugar should be left in the room. I like to have more cream..

Staff was amazingly kind and cheerful Felt very comfortable

No

Beautiful room & perfect location for our trip.

All good ! Well taken care of ! Had boat on trailer and found parking for us!!!!

The staff were excellent! They were very helpful when we needed to extend our stay. The floor we were on was very quiet and we slept well. I would definitely recommend this hotel to anyone.

Just a nice stay