Hilton Cabana Miami Beach Resort

El desayuno no está incluido por lo tanto no voy a pagar 200 dólares por noche y además 25 dólares por persona por un café. Tome desayuno fuera del hotel.

No me gustó que la habitación era para 4 personas pero solo nos asignaron 2 reposeras en la playa y si quieres sombrilla hay que pagar aparte. Yo tengo 54 años en mi época el hotel incluía todo. No me parece que te cobren cada parte por separado. La vista a la contracción tampoco ayudó. Si quieres otra vista pagar. Agua pagas todo es extra. No me parece.

I really enjoyed the overall location and the great atmosphere. The people were also super nice and welcoming.

I was very disappointed with the mattress and pillows during our stay. I paid to stay at the Hilton for three nights, but I was unable to sleep well because our mattress had a large indentation on one side. It felt as though the mattress had not been rotated or replaced in a long time. The pillows were also very uncomfortable. When lying down, they did not provide adequate support for my head and simply sank down, offering very little support. I did complain about the mattress after our second night, but unfortunately, the issue was not addressed. There is no point in having a beautifully renovated and well-decorated room if the mattresses are worn out and have large indentations. As Hilton Honors members, we expected a level of quality consistent with Hilton's standards, but unfortunately, this stay did not meet those expectations. I hope Hilton will take this feedback seriously and address the condition of the mattresses and pillows to prevent other guests from having the same experience.

We got the beach front view but it wasn’t a good view. There was a roof blocking the whole view. And I got a handicapped room.

UBICACION

ANTES EL DESAYUNO ERA MEJOR

The best hidden gem on South Beach.

The area and server were friendly

Was clean and nice environnement

No me gusta tanto la ubicación! Falta más ambiente en la pileta y desayuno. Las habitaciones bien , el servicio de parking bien pero es bastante caro , gracias

The location on the beach was nice. The stuff and the accommodations went during check-in were absolutely terrible they had a outage for Hilton they weren't able to even check us in for our stay until 10:00 p.m. when we had an early check-in they did nothing to accommodate that

I did not care for the rooms they also tried to put us in a room that smelled like a lacquer and paint

Adriana at the bar makes the best Mojito I’ve ever had. She is such a bright and happy person and multitask tasks like a professional.

This Hotel was one of 6 Hotels my Family and I stayed at in America during our trip to America for the World Cup. We also stayed at 2 other Hilton Hotels but this is the one that really disappointed me, despite it being the one that I was really looking forward to. It appeared Good at the start check in I thought was spot on we were advised by the receptionist we had paid all Taxes and Fees and all they would require was a Card Payment for 400 Dollars for each room to cover any incidentals or damage. I paid mine for my Wife and I and my Son paid his for himself his Wife and 2 Children. Our first impression of the Room was good despite a disappointing view of a multi storey car park from our balcony. I was also disappointed I did not have a bedside cabinet on my side of the bed for phone watch etc, I would expect 2 bedside cabinets in a 1 double bedded room not 1 bedside cabinet in a 2 double bedded room. We had Breakfast in the Hotel the next day and the service was a shambles to say the least we ordered 6 meals waited a while and 4 arrived and we assumed the other 2 would come soon after but they didn’t. We eventually asked what was happening and got an apology before being told they would come shortly but we could see others who had come in after this conversation being served breakfast before ours eventually came. We also had to ask for milk for our Coffee. After this my Wife and I had Breakfast on our own and if you had it first thing when it was quiet the Service was good. I enjoyed relaxing at the upper pool but could regularly get a smell from people vaping which was unpleasant to say the least. On checking out I thought I would owe them 45 - 50 Dollars for a few pints I had put on my room during happy hour one evening but was advised by the Receptionist nothing to pay you are good to go. I thought maybe they had already been taken from my Credit Card. The next day or maybe the next I checked my Credit Card to see if the pints had been taken off only to find over 200 Dollars had been debited from my account and I had no idea what for. I contacted the Hotel by email any got a reply saying it was Resort Fees. All I can say that every other Hotel we visited in America advised us a check in about Resort Fees at check in while this Hotel advised us all Taxes and Fees had been already Paid. Also most people on checking out had paperwork detailing the Monies they were due why was I not given the same if I was due these Fees. The whole thing stinks and I would never recommend an American Hilton Hotel.

Victor S. Is amazing & went above & beyond to make sure we were comfortable during our vacay!

I came in for a day pass and Jaheim and Isa were at the valet. They gave me exceptional service and made sure my vehicle was taken care of. I love this place because of them, they make me feel like royalty. Thanks again.

Ask for Victor when you visit !! We decided to do the beach first. We have 2 complimentary chairs and Victor was very kind, helpful, and accommodating. Thanks Victor !

Stay here before cruise cannot fault this hotel gorgeous room comfy beds great pool and just a walk through the gate to the beach. Not many shops or bars nearby.

Excellent Location. Great Service to the Cabanas. Very relaxing and calm atmosphere. Rabel was a great help getting us set up with a cabana.

Rabel was really good! He was friendly and made sure I was good! Thank you!

Nothing

Incredibly overpriced! Super sub optimal properties!

My experience staying here was more than pleasant. Isayana was very helpful, very responsive and made sure to give me the best experience and one on one attention possible. Her attitude was significantly a lot better than most others I had contact with, and she made my experience more than memorable. Shes very kind and I will be coming back in hopes shes there. The best experience I’ve had by far -A

I had a great time at my staycation here and Isa was very attentive and helpful. Greeted me with a smile every time and took great care of me and my car.

Awesome service from Isa and Kev at valet. Theyre attention to detail was phenomenal!

Stay was good , and valet was fantastic, even on rush days Isa was the best, always smile and helpful

Julian was amazing!! He checked us in and was so friendly, compassionate (we had a bad stay experience at another Mid Beach property) and just truly kind. These days white-glove, first class customer service is hard to come by; so it’s refreshing to experience it when you can! The property is gorgeous, clean and has nice views of the beach! I absolutely loveeee my balcony! Thanks again for another great Hilton stay 🩷

The hotel is very nice and Adriana who was our server during our dinners, took care of us and is was exceptional.

Nada

Hotel com um péssimo serviço . Tivemos pessoas entrando no quarto de colegas com a pulseira de outro quarto . Colegas que deixaram dinheiro no quarto e que não estava mais quando voltaram . Funcionários com má vontade fazendo brincadeiras jogosas com brasileiros achando que nós não entenderiamos

Great experience. Staff great coco kemp was great

Our family was celebrating our Fathers Day weekend Beach Day. We had the pleasure of being attended by your staff member Victor, whose professional demeanor & efficiency during an extremely hot day was impressive & appreciated. We live in Miami & our family owns a couple of apartments on the beach in your area; we will be delighted to recommend your services, especially Victor’s attention & look forward to the great service Hilton Cabana provided, again & again!

Our experience was really great from the valet staff, front desk and especially Melissa H. went out of her way to ensure we were enjoying the property!

Was an excellent experience can't wait to do it again

Jaheim the GSC Valet was amazing. He was kind and patient with me.

We left our kids and took off, we rested a day room witch was perfect, we where able to enjoy the beach had service come to us, then pool, and then was able to shower and rest at out room before going for dinner and leave! Perfect day!

Miami Beach view

It was stain in the entrance of shower

Great customer care and clean

Julian at Hilton Cabana will help me out this evening.

Nothing

Rooms too small, water not hot,

Wesner was amazing and very attentive. Great server and overall experience was a 10/10.

Right on the beach. You can watch the sunrise from one side and the sunset from the other! I was in 3 different rooms and they were very uneven. Not the best location if you want to be in South Beach but there’s a free trolley very close. Shout out to Eduardo, the server in the cafe, who was charming!

Absolutely fantastic resort, in particular I loved the bar area which was growing into the world cup spirit. The lovely young Adriona looked after us all and it was a delight to be looked after by her.

I received fabulous service apon checking in from Tayler P. Our room and balcony had a fabulous view.

wesner is the best server we’ve had on the trip yet. speaks so many languages for no language barriers. super kind and attentive. would come back

Great time at the Hilton and a big thank you to Pedrina for helping us with our room when we had an issue and for helping us get our laundry sorted. She was so kind. Also thank you to Fabiana in the restaurant and Kevin at the cabana rental station!

We stayed at this hotel in June 2026 and the entire staff was extremely helpful anytime we needed anything. Shout out to Pedrina for going above and beyond for us while we were there. Would stay again in a heartbeat!

Great staff and amenities! We were treated with care and Isa at valet treated our car with care!

Was a nice stay and Julian was very helpful !

Very good environment, Julian was very helpful with everything. Me and my friends had a really good time.

Julian was awesome help with tasks I had to complete for my cruise. His energy brightened my day after a few difficulties on the trip to Miami. Great dude.

Great stay. Front desk gentleman Julian was very helpful. Will be back again.

Rabel was amazing he did a good job with making sure we was satisfied with what we purchase.

Rabel & Kevin were very attentive and helpful and quick with setting up our chairs and umbrella, they were hospitable and I appreciated their kindness and attention. Love these guys will be coming back for them.

Sergaud took good care of us!! Ty much!

Love Julian he’s the best!!!!

Ubicación

Cobraban por usar las sombrillas y tumbonas

close to beach, nice little pool, good food

construction next door. sometimes very loud during the day.

Location is good, right on the beach and on first impressions looks impressive. Our stay however was disappointing, not what you’d expect from a “Hilton” Firstly the stench of Marijuana constant at the front entrance is overpowering! The smell follows the staff who are smoking it throughout the hotel! Main Reception staff were ok most of the time friendly although at times appeared blunt and abrupt. Other Hilton hotels we’ve stayed in staff have been very well presented, looking smart and professional. Here they looked very casual and bland some looked quite untidy. Checking in was easy. Our room was big and clean with some nice toiletries, there was a strange odour, that we put down to the air con. The room really did need a refurb, it was quite dated and felt old. There were 2 pools, a bar and eating area, along with a coffee shop, all nicely presented. The service we found to be slow and our food didn’t arrive together, my husband had to ask where the other order was. Food was average and warm. The waitress didn’t appear interested at all. The concierge.. nice chatty chap, however we have to question whether he’s on commission with excursions being offered. Half pd to him/concierge/hotel actual excursion $80 but our ticket was only for $40 which had to be pd direct to the excursion company. Concierge made the booking. (not in English) told us the bus would pick us up outside. A white mini bus turned up half hr later than expected and took us to the excursion office. Here we pd the $40 plus taxes, and got a sarcastic reply from the girl stating that everyone knows taxes have to be pd extra. The trip itself is another review. It was the open top red double decker, with stops, literally with what seemed to get you into places to hopefully spent more money with the tour guide getting his own tips, probably for taking you to these places and then reminding you to tip at the end. In his credit he was knowledgeable, when you could hear him over the tannoy system. Back to the concierge, we were told by reception concierge had to book us a taxi, they couldn’t do it?? Arranged taxi, we wanted a yellow cab, stating clearly we didn’t want to pay for a big S.U.V. oh and lo and behold a private car turns up half hr before expected, they can’t speak English (so they said) after some debate a price was agreed ( no choice really we needed to get to airport) there was no ID visible and when we asked he said he didn’t understand. We arrived safely at the airport and the driver clearly asked us which area we required. ( ? was he a taxi at all, or just a man making some cash lol) In brief, the room was dated but clean. (We don’t mind dated, was expecting a little more from a Hilton) Bed was quite comfortable. Shower and products nice. TV worked and there was coffee making facilities. Shampoo, conditioner and shower wash, products smelt lovely. For us the Service was below the standard for the Hilton name. The lovely Tavern opposite which had wonderful service and delicious food is highly recommended. Would we stay here again? sadly no, the smell of the Marijuana was overpowering and we personally didn’t like it, it stunk. The toilets while we were there seemed to be being used as changing rooms for people coming from the pool. I think the ones we used also need a revamp. We have since found far nicer hotels in the same area a lot cheaper. We did have a lovely time in the area with beautiful walks along the beach.

Rabel was awesome on the beach. Great check in experience and cleans rooms.

Great location, very attentive staff, comfortable rooms. Met with Coco, Hilton Ambassador, who did a great job and we had a very nice conversation.

Steps away from the beach. Great Cabanas beachside

Great experience with Taylor sit down very helpful

Visited in May. Check in was great, very friendly lady on reception. We were given a free upgrade on our room as my husband recently celebrated a special Birthday 🍾🥂 We were also given a free (or 2 😁) glasses of bubbly. 🥂 The lobby/reception area smelt gorgeous. We have never visited a hotel that had such a lovely smell....it could be bottled and sold 🥰 Our room was on the 9th floor and had a large terrace with fantastic views of Miami. We were also greeted with a bottle of bubbly on ice. This was such a lovely surprise and gratefully received. Our room was very spacious. With a super comfy kingsize bed. A large walk in shower with complimentary shampoo, conditioner and shower gel and body lotion which all smelled lovely. The hotel is really well situated and has private access to the beach which is gorgeous. Plus easy walking distance to shops, restaurants and takeaways. There is also a large Publix supermarket which took around fifteen minutes to walk to. We loved our stay at the Hilton Cabana and would highly recommend. Thank you for making our stay so special.

Loved everything! Especially the service at the bar. Adriana is such an amazing bartender, and the drinks were heavenly

We would like to sincerely appreciate the exceptional service provided by Mr. Karim at the Front Desk, Mr. Ronaldo at Tours desk and Supervisor Ms. YwaniR at Hilton Cabana Miami during our stay on May 17 and May 18 From the moment we reached out with our concerns, both Mr. Karim and Ms. YwaniR treated us with great professionalism, patience, and genuine care. Their courteous attitude, prompt assistance, and willingness to help made a difficult situation much more comfortable for us. Mr. Karim was extremely respectful and attentive at the front desk, ensuring that all our concerns were heard and addressed properly. Ms. YwaniR demonstrated outstanding leadership and customer service by personally following up and making every effort to support us. Their kindness, empathy, and dedication truly reflect the high standards of Hilton hospitality. We are grateful for their support and would like management to recognize their excellent service. Thank you once again for making our stay better with your care and professionalism.

I have had the worst Hilton experience I've ever had up until last night. I had asked the front desk a question about an accommodation I needed and Julian made ot happen for me, completely went above and beyond and I am just so grateful. The rest of my experience has still been worth taking note of to ensure I don't stay here again, and I would give 1 Star, but hands down, Julian is worth writing mentioning with a 10 star review. Otherwise, the hotel has tried to charge my card multiple times for the stay that has already been paid for. My room didn't even have a dresser, which I needed for staying a whole week with work. The AC was broken and my room was an ice box. I did not have a comforter on the bed. There were no additional blankets in the room. The TV was broken. Maintenance had to come fix. Only 1 towel, washcloth and hand towel were left in the room for me as a new guest - the reservation said 2 guests so it was no properly prepared. Valet is an additional $54 per day to your stay. Incidentals are $100 per night. Paid up front and refunded later, which is insanely high. And typically not charged unless necessary. Valet was helpful helping me gather my belongings all throughout my many ins and outs for work. I did have 2 bell carts full of equipment and belongings for my work stay and the front desk was only going to allow me to take 2 cart up at a time, leaving expensive equipment unattended, which I was not comfortable with. Valet took my second cart up with me because I was visibly panicking. Julian could tell my frustration, moved my room and helped me move all of my belongings as it was a lot of work equipment. He was a Great conversationalist and actually made me feel welcome, 4 days into my stay.

Five. This hotel is fabulous.

My wife and I had such a great experience with Adriana at the bar. She was helpful made great suggestions from drinks to meal selections and the area around us for activities venues and just interacting with us. She was warm and accommodating. Adriana is a breath of fresh air and has the best interest of the customer at heart.

I am absolutely furious with the valet service at the Hilton Miami Beach. This was one of the worst customer service experiences I have ever had. The valet staff FAILED to return the keys to our car. We unknowingly still had a spare key inside the vehicle, which is the only reason the car was able to leave the hotel. Nobody from the valet team even realized our main keys had never been returned. We sat inside the car for more than 10 minutes waiting for someone to come with the keys, and nobody showed up. No communication, no apology, no professionalism. Because of THEIR mistake, we had to drive an extra 40 minutes round trip just to recover our own keys. Completely unacceptable and unbelievably careless. To make things even worse, someone on the phone initially promised compensation/refund for the inconvenience, but when I later spoke with the manager, he claimed he “couldn’t do anything” and did not even apologize for the situation or the inconvenience caused. This valet operation is a complete disaster. Careless employees, terrible management, and absolutely no respect for guests’ time or property. A hotel at this level should be ashamed to offer such incompetent service. 0/10 experience. I am beyond angry and will never trust this valet service again.

Had an outstanding stay at this hotel. Very convenient location since it’s right by the beach. Room was nice and clean. I got the chance to meet the front desk manager Israel Blanco and congratulate him personally for the good work.

Victor was amazing, very sweet man

Victor was very hands on and very sweet when me and my friends spent a day at the beach. He seemed hard working and eager to help!

We had a great Memorial Day stay at the Hilton Cabana Miami Beach. The biggest highlights were the calm location and direct beach access — definitely a more relaxed and family-friendly vibe compared to some busier parts of Miami Beach. Being right on the beach and bike path made it easy to enjoy the area without needing the car constantly. The included beach chairs were a nice perk, and the on-site restaurant was reasonably priced for Miami. Special shout out to Victor at the beach for being so welcoming and attentive, and Julian at the front desk for his professionalism and helpful attitude throughout our stay. A few areas could use improvement: despite Diamond status, no room upgrade was offered, and the shower base in the room is starting to show wear. Dining options within walking distance were somewhat limited, and most nearby spots closed by 9 PM. Coffee was also disappointing — no complimentary lobby coffee, poor in-room coffee quality, and the coffee shop charged $7 for a plain hot brewed coffee. Also worth noting that the coffee shop, restaurant, and bar all automatically add a 20% gratuity. Overall though, we enjoyed the peaceful location, beach access, and service from the staff who made the stay memorable.

If you want a hotel that feels less imposing than the mega hotels, but still offers all the amenities, this is the place. The staff are awsone, the rooms great, the food fantastic (at Miami prices), and the location on the beach perfect.

Customer Service: * We had a great check-in experience. The front desk was fast and accommodating. * Our server Arturo was AMAZING, such a pleasure to engage with. Sergaud and Jofron were so helpful! * The pool attendant/server Wenser was GREAT and also a pleasure to interact with. Room: * Our room was clean, so I’ll give them a 3.5 out of 5 on the room; however, the carpet did have a slight soiled smell. Property: * The distance to the beach was convenient.

The Property: * Online this property is listed as a 4 star hotel, however in reality it’s a 3 star hotel. The pictures online was quite misleading and might have been taken when the hotel first underwent renovation. * The property labels itself as a resort but there are no resort-like amenities—NONE! Food & Beverage: * The menu has a few Gems; however the portions are entirely too small for the price. For example: The shrimp and yucca dish contains (4pc) of shrimp and (6pc) of yucca fries for $22. * There’s a 20% Service Fee on EVERYTHING. I was also informed by one of the servers that this is a resort fee and not actual gratuity, which is alarming because I was charged a resort fee for each day of the stay during check-in. Pool Area: * The first floor pool area needs updating and better maintenance—especially the wall near the hot tub. * The third floor pool area is much larger; however, there’s limited service if you desire drinks or food. AND there’s construction happening at the property next door, so it’s a huge eyesore * There’s a rule of (1) towel per guest, for hygiene purposes that should be updated to (2) per guest. One to lay on the beach chair and one to dry off after the pool. * Lastly, as a guest at the hotel I found it ridiculous to charge for the “cabanas” $175 and $250—it seems like a money grab. pool. Customer Service: * Other interaction with other staff was not as welcoming. Some seemed passive aggressive and others seemed as if you were bothering them.

I like the location, the staff and the atmosphere

NA

The people who worked there were very very nice and were interested in helping. The coffee area was great and the people who worked there were friendly and were there on time!

Localização

Sehr gute Lage, Blich auf Ocean. Nettes Personal und sehr leckeres Frühstück.

Тёплый бассейны

The beach

Dated room Holes in the beach lounges Having to pay extra for umbrella on the beach

Great hotel on the beach. Quick one day trip that was made easy by staff. Watson at the valet service was very helpful and professional.

Rabel was fantastic! He helped set up the umbrella. I really wanted to sit in a place where the ocean view was not obstructed. He kindly showed me the perfect location. He cleaned the chairs and perfectly placed up the umbrellas. He definitely helped make it a perfect beach day!!

Rebel - Absolutely top-notch service! Highly recommend! On point with service, quick response!! I will definitely come back!

Rabel was amazing!! He took great care of my friend and I on the beach during our stay. We will definitely be back!

Very amazing and interesting great service

Great service from the valet gentleman Watson!!

Rude beach staff really aggressive and unhelpful. You are allocated 2 free loungers yet I have 2 children with me and apparently this will cost me. Yet I’m a guest at the hotel. I had to Fight to get a 3rd lounger and they literally dumped a plastic dirty lounger for my child next to me. They were so rude especially Jonathan. Never again. The pool area is very broken down tired the photos online are a massive reach !!! The area is so small And cramed. The reception is always over busy not enough staff. The gym is small. The rooms are nice and Beds comfy. Cannot get over how rude the beach staff are and aggressive to a female on her own with daughters. Shame. Isn’t this a Hilton?

jaheim , the valet, very good , excellent service was very helpful

Eli was very nice and professional

Jaheim the valet was very attentive

I came for a Resort Pass with my family and had the pleasure of meeting the best valets Isa and Kev! They gave me exceptional service when offering me their valet services! Shoutout to them !

Isa and Jose were very professional, kind, with excellent customer service!

Valet was on point. They were quick and efficient and very kind. Jose and Isa made us feel very welcome from the start.

gesner was extremely friendly at the valet! made is smooth and easy for us.

Jaheim the valet was very pleasant. He made me feel very welcomed here at Hilton.

Really convenient location. Rooms a good standard - comfortable, clean and spacious. Friendly little restaurant - Adriana Puchin particularly a stand out for great cheerful service

System wasnt always working great, but the employees were patience and responsive and handled us with care

The Valet process was great I just wish the price was different

Jaheim the valet was very helpful and efficient!

Jaheim the valet was very good. The staff was amazing as well. Gesner the valet manager was wonderful. Johnny the security was well respectful

Jaheim and John were incredibly helpful with parking during my stay. They were both professional, friendly, and went out of their way to make the process smooth and stress-free. It really made a great first impression and added to the overall positive experience at the hotel. Thank you both for the excellent service!

Eli & Jaheim the valets were both extraordinary with their service

We met Jahein the valet, he was extremely kind and hospitable! You should give him a raise!

Eli at valet was very attentive.