Hotel Kabuki, part of JdV by Hyatt

In the heart of Japantown. Good sushi nearby. Expansive lobby.

Parking is a bit of a hassle. Parking above ground at hotel $49 with no in/out. Parking underground lot $30/night lot opens 9am staff says they can assist if gate closed. Didn’t get locked in. Construction bins all around. Geary is a noisy street.

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Clean and comfortable hotel with friendly and helpful staff! The location was also great!

Dog friendly. I loved the seating area

That I had to move the car for an event and I got a ticket for 105 dollars

Location, cleanliness and staff

Todo

Nada

The pillows were terrible. I had poor sleep because they were polyester and very uncomfortable. I slept with a rolled up towel instead. They should get better pillows.

Location

Parking fee

Amazing breakfast, actually great functional gym, spacious rooms, coffee machine in the room, free coffee in the lobby, and awesome location (Japan Town is probably my favorite district in SF). I was pleasantly surprised!

At first I was confused why I still had to write checks and tip extra for the breakfast that was already included in the reservation, but I guess that's just the American way haha.

Location good. Staff good. Breakfast good.

The room was old and dingy. The price of the room was outrageous. The Fairmont is a better value!!!!

The breakfast is great. The location is convenient and the parking is not stressful.

Perhaps the guest next door was a little noisy sometimes.

Great location, comfortable room and lobby. We've stayed several times and enjoy the hotel. Rooms lack funcional electrical outlets as items won't stay plugged in, No plugs near nightstand Frustrating for recharging. Staff very friendly and welcoming. Wonderfully quiet. Parking exceptional - clean, quiet, and safe.

See above

nice rooms, great views

Great location next to Japan Mall, spacious room & bathroom, good breakfast buffet

Floors 1-5 along Geary St face a loading dock where trucks make considerable noise all through the night. The weak noise maker didn’t really help. I lost so much sleep

It was convenient and very pretty

The cost of breakfast At the restaurant

Modern, comfortable hotel with all necessary amenities. Staff were really friendly and helpful, location is good for exploring Japantown area.

Extremely overpriced

Staff was very friendly and helpful. The room was neat and very comfortable.

norhing

The inside has a lot of space to use for reading, working, sitting down.

The elevators, carpet, hallways need some serious cleaning and updating. There is are some hidden fees that you get after check out even though you are already paying with booking. They refused to help with that it was a a steep charge.

Everything. Very clean, excellent staff, beautiful decor and design, Japanese gardens, amazing neighborhood, incredible lobby.

I wish cost of hotels generally wasn’t at this level, but this hotel looked like it was worth its price and was a reasonable value.

close to person we were visiting/room was quiet

no microwave in room or accessable in hotel/too expensive to park/no american food at all in hotel or nearby/tv had few or no channels we wanted to watch

Not much anymore. Blackstone destroyed this property.

Run down.

Location was central

The elevator was slow

Excellent location easy parking

Location, nice lobby, comfortable beds, good quality bed sheets, courtyard with fishpond,

High parking cost

The location was great, the bed was comfortable, the gym was very well equipped, the foyer was nice. We had a city view room it was large but very dated.

The rooms appear to be well overdue for a refurbish, not as I would usually expect in a 4 star hotel.

Clean and friendly

We love that it’s in the heart of japantown. We were able to walk to all our shopping and food area within minutes.

None

Really neat idea- convenient for walking

Perhaps because it was through booking we were put in an older tower. Our room was fine- except the shower. Before getting in I noticed there were quite a few curly black hairs on the floor of shower. Okay- grab flip flops- turn water on and there is a flood of black hairs that come out of the drain. Almost as if someone may have done some manscaping but the shower had not been cleaned after. It was absolutely disgusting.

Love the beautiful lobby to hang out in while you're having their coffee that's available in the lobby.

Great location and good vibe. View from room was outstanding

Front desk staff was very cold

结账够预授权都会乱扣费用

Great staff. Clean and comfortable rooms. Great buffet breakfast!

NA

Grosse Zimmer. Grosse Gym. Alles sehr sauber. Sehr freundliches Personal. Gratis Wasserflaschen werden mehrmals täglich zur Verfügung gestellt.

Leider war der Lärm von den Strassen so laut, dass man regelmässig verwacht in der Nacht. Wir wurde jede Nacht um 3.30 Uhr bis 4.00 Uhr von den Lastwagen geweckt, die auf der anderen Strassenseite Container geleert haben. Das Gleiche passiert ab 6.30 Uhr bis 7.30 Uhr Morgens nochmals, wenn Lastwagen Lieferungen ablegen. Die Fenster sind überhaupt nicht dicht, man hört alles von der Strassen. Sehr störend und macht leider die ganze Experience etwas schlechter. Zimmer 2307 war unser Zimmer im dritten Stock. Alle Zimmer die in diese Richtung schauen, haben das selbe Problem.

For us, the location of the hotel is wonderful, right in the middle of Japantown, a vibrant neighborhood not too far from downtown. There are two big parking garages and so many restaurants, not all Japanese. The hotel is stylish and the beds are very comfortable.

Our room was cold and the HVAC could not keep up, but we were in an end room with glass on two sides. This is our third stay at this hotel and we keep selecting corner or top floor rooms with lots of windows/sliding doors. This is a mistake. They are cold.

- Excellent location in the centre of Japantown. Close to bus links to travel around the city. - Parking in the mall under the hotel was $30 / day which felt reasonable. Valet parking out front was much more expensive. - Friendly, welcoming staff with water available at reception. - Fun hotel with Japanese touches to reflect the area.

- The building is old but they’ve done everything they can to modernise and it looks fresh and clean. - There was no microwave in the room, not a problem for us but felt unusual. - It was expensive but for a good hotel in an excellent location in a major city it was reasonable.

I like the staff, location and breakfast was good

I would have wish to share a pool!

I appreciated the hotel’s style, the staff was courteous, the breakfast was excellent, and the area around the hotel felt very safe.

everything good except the noise coming from the AC

Wonderful hotel. Very amenable. We will be back for sure!

The parking situation is small and makes exploration tough

Free water an free coffee. location and quiet

to prize

It is very clean and beautiful. The service is friendly. There is free coffee. The location is about perfect.

It was a little expensive to have to pay every time I took my car out of the parking garage. Plus the total bill for staying there was a lot.

Great location, excellent facilities, away from bustle of Union Square, with its own Japantown vibe.

All good

Staff at check in was very friendly. Appreciated design of public spaces. Restaurant was excellent. Bed very comfortable.

Bathroom felt quite dated and water pressure was poor. Sound easily passed through front door and adjoining door. Television was positioned at a very awkward angle relative to the bed — tv mount very dusty.

Everything

Everything

El diseño del hotel era muy acogedor y las áreas comunes eran increíbles. La cama era muy cómoda y el personal fue siempre muy atento, incluso nos dieron varios consejos sobre cosas que hacer en la zona.

No teníamos una gran vista desde la habitación.

Love the Japanese garden outside. Breakfast was amazing.

Amazing location for accessing Japantown. Easy to get downtown, Marina, Golden Gate Park by bus or car. Nice interior design touches. Outdoor seating, small fitness area. Adding breakfast to stay was a good way to get up and going. Staff were so helpful and attentive.

The area is busy so look elsewhere is you want solace. Breakfast alone is $32 so would only do as part of booking. Otherwise find a great bkfast spot. It's a bit pricey but location and extras make it worth it.

Loved the self-serve coffee machine.

I would tidy up all the boxes stacked in the hallway.

I loved the aesthetic, especially in the lobby and bar area. The location is right in the middle of Japantown which meant my mom and I could walk to everything we wanted to do. The staff were fantastic, friendly, competent, and accommodating at all times. The shower in the room was huge and luxurious.

The heater in my room way LOUD. They did provide ear plugs, but honestly it kind of cheapened the experience. The rooms were nicely decorated but appeared cheap, the carpet was frayed around the edges of the room, and the linens felt like they may have been made out of plastic.

Everything is amazing, will definitely stay again

Breakfast could have more egg options

Great location in Japantown with very clean and safe parking adjacent. Rooms comfortable and completely appointed. Very comfortable large lobby.

Location, lobby, breakfast and room size

Can be noisy

Fabulous staff. Very warm and helpful

Everything!

Nothing!

Nice neighborhood

I pre-paid in advance and upon checkout they charged all the fees (not just the destination fee) and taxes again for almost $90. The booking.com disclaimer only said "A 34.58 USD destination fee will be charged upon check-in at the hotel" but does not say per night I completed my post-checkout survey but no one from Hyatt has contacted me to correct the issue I also think this hotel needs updates in the rooms. No furniture in room besides bed and desk, a lot of street noise, & outdated clanky HVAC in room

Access to Japan town, coffee station and kind staff.

I would have preferred to have a bette r view, than being on street level. I had forgotten to ask about having a view. Otherwise everything was ok.

Rooms were small, hallways looked like a college dorm, the thermostat didn't work and it was hot in our room the entire stay. We requested to move the first night we were there and we were denied. Customer service was awful, they did not care about how our stay was at all. We paid 400/night and it was NOT worth it.

Great ambiance and location, and staff very pleasant.

The balconies are a bit small.

People are nice

房間很髒 灰塵到處飛來飛去 跟價錢比起來我覺得很overrated and overpriced

Location

O

Great spacious room with great city views. Great location fun hotel.

Nothing

Staff were super friendly. Lobby was lovely, free coffee ws nice

The rooms felt like more a budget hotel. We didn't think they matched the price per night. The amenities in the room were very basic.

Skvělá atmosféra, příjemný design, profesionální a milý personál.

Clean and good location