Sergeant John Macaulay Park
Sergeant John Macaulay Park, South of Market, San Francisco, California, United States of America- Park
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Historic Elegance and Modern Comforts
Step into a piece of history at Nob Hill Hotel, established in 1906, where marble flooring, ornate ceilings, and a stunning collection of period paintings await you. Each room is a Victorian masterpiece, offering free WiFi, plush velvet bedding, and antique furnishings.
Culinary Delights at Colombini Italian Café Bistro
Indulge in a culinary journey at Colombini, the on-site Italian bistro offering a delectable menu of fresh seafood, juicy steaks, and signature risotto dishes. Pair your meal with fine wines from Italy, Spain, France, and Napa Valley.
Prime Location for Exploring San Francisco
Conveniently located just minutes away from Union Square and the iconic cable car station, Nob Hill Hotel is the perfect base for exploring the city. Don't miss out on the vibrant neighborhoods like Fisherman's Wharf and Little Italy nearby.
Ready to experience a blend of luxury and history? Book your stay at Nob Hill Hotel now!
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
12 sqm
In-room amenities
1 Queen Bed
190 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, bathtub or shower, and a shower or a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
18 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
7 sqm
In-room amenities
2 Twin Bunk Beds
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and heating
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
7 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Check in was smooth
No AC and no parking for full size truck
Let’s just say it was an interesting neighborhood with a primo java and breakfast joint two doors up the street and a great coffee machine in the lobby.
Let’s just say it was an interesting neighborhood adding to the San Francisco experience.
Amabilité personnel Bon petit déjeuner
Very comfy bed, okay breakfast and tea/coffee downstairs for a great touch.
The location is not great and a lot of homeless people nearby. If you do not use public transport or taxis, you have to be fit to climb the hills. We love walking so it was okay. Having a mouse in the breakfast room during our morning meal pushed us over the edge. When reported to the staff nobody came to remove it. Disgusting and disappointing so no coming back for us!!!
Location, staff were great and friendly, provided great recommendations
No ac, very hot
Hatte keinen Parkplatz für den Ford Transit und das Personal hat sich nicht gekümmert- sehr ärgerlich!!!
Bonito hotel
Habitacion un poco pequeña
Todo Ok ,las habitaciones un poco pequeñas pero bien ,el desayuno debería tener fiambres ,por eso no le pongo diez ,pero muy muy bien ,el plus lo dejo el dejarnos usar las instalaciones para poder comer comida comprada
Comodità per gli spostamenti in città. Pulizia e luminosità stanza. Ampia scelta per la colazione personale cortese
La moquette nei corridoi/ scale
Very close to Uoseite
Double bad was quite narrow
servicios y ubicacion
nada
Il rapporto qualità prezzo è giusto, sicuramente nelle foto pubblicate dalla struttura le camere sembrano più grandi ma per il resto ha funzionato ok. La colazione ok, scelta tra toast, bagel ecc marmellate, burro di arachidi, burro, philadelfia, cereali, uova sode, porridge e banane o mele.
La dimensione del letto era davvero piccola, il mio compagno non ci stava in lunghezza. La posizione è confinante ai quartieri frequentati male ma basta prendere un Uber per tornare la sera e sei tranquillo.
Camas muy cómodas y buena ubicación. Los recepcionistas amables.
El desayuno muy escaso, con poca variedad.
Proximity, cleanliness
Small room
Location was nice
The breakfast consist of cereal and oatmeal with some bagels and toast. The room had no AC we had to sleep with the window open the entire time. No water pressure and no hot water.
Schöne Zimmer, bequeme Betten, ruhiger Hinterhof, zentrale Lage
Frühstück sollte nicht abgerechnet werden, war ungenügend (niedrigster Standard)
Personale gentile
Camera matrimoniale troppo piccola. Non c’è spazio di manovra, abbiamo aperto le valigie sul letto, lavandino del bagno in miniatura. La zona purtroppo non è il massimo, la strada per arrivare all’hotel è piena di senza tetto e tanto rumore di notte in strada.
Schattig ouderwets hotel, erg klein maar fijne locatie.
Jammer dat je voor 1 nacht hetzelfde bedrag aan borg moet betalen. Best out-dated en kamer extreem klein, met koffers lastig te doen.
Desayuno
Habitación muy pequeña, agobiante
Emplacement, bon petit déjeuner, boissons accessibles à toute heure
Edificio histórico, conforto, cama e chuveiro ótimo
Café da manhã ruim
Das Hotel war sauber und modern eingerichtet und die Lage war gut.
Wir hatten ein sehr kleines Zimmer, was für zwei Leute mit Gepäck sehr eng war. Unser Gepäck mussten wir unter das Bett schieben, damit wir um das Bett rumgehen konnten. Stuhl oder ein Schrank war nicht vorhanden
It was a nice, secure space. I was a bit apprehensive about the elevator but it worked just fine.
N/A
Albergo molto carino in ottima posizione e collegato benissimo con il resto della città, perfetto come base per esplorare S. Francisco. Personale molto gentile e disponibile. Colazione minimal ma buona e rapporto qualità-prezzo ottimo.
Dimensioni di stanza e bagno molto ridotte.
Niente
Arriviamo non abbiamo il parcheggio quando invece c era stato detto di si stanze piccolissime dimensioni per una persona non per due e spor
Calm room to the back, small but beds been comfortable. Breakfast was ok. Only a few blocks to cable car.
Great location.
The street was a bit noisy.
Tutto perfetto.
Stanza troppo piccola.
La literie était très bien La grande salle de bain
la localisation, le soir il ne fallait pas se balader dans la rue avec ses enfants le petit déjeuner est très très moyen
L'emplacement est très bien et safe. Par contre, la taille de la chambre est vraiment pas adaptée pour deux lit Queens size. Nous voyageons pour 3 semaines donc avec 4 valises et il n'y avait pas assez d'espace. Nous sommes restés 3 nuits, l'hôtel n'a pas pris en compte cela. La salle de petit déjeuner est triste et le petit déjeuner très sommaire. Nous avons fait 10 hôtels au total et nous avons pu trouver mieux et moins chers ensuite. Aucune interaction avec le personnel, ils ne font aucun effort pour échanger. Le restaurant dans l'hôtel, cuisine grecque, est bien et la serveuse était très aimable, ça nous a fait du bien!
la taille de la chambre et le personnel de l'hôtel.
Posizione buona
Colazione non all' altezza e camera veramente troppo piccola per due persone
Pulizia, colazione, staff molto disponibile
Hotel hezký a vybavení dostačující Výhodou je snídaně, ale nečekejte nic extra, jen vejce a máslo.
Místo je strašné, na ulici bezdomovci, parkování hotel nemá a musíte o dvě ulice jinam do parkovacího domu za peníze a pak pěšky k hotelu mezi bezdomovci, dost hrozné.
Great location
The double room was so tiny that you coudne even open two suitcases at once. No room to pass anyone. Probably the smallest hotel room I’ve ever seen.
La posizione
Camera piccola, colazione inesistente
Good location if you turn the right way.. A lot if homeless people around if you don't. The included breakfast is sufficient to start the day but the room is very small and can get crowded
Our 2 double bed room wad too small for 4 people
Geräumiges Doppelzimmer mit komfortablen Betten. Wasser- und Kaffeeekocher auf dem Zimmer. Badezimmer ausreichend groß. Eigentlich gute Lage am Anfang von Nob Hill, relativ nah zum Stadtzentrum. Sehenswürdigkeiten wie Fishermans Wharf und Pacific Heights sind auch zu Fuß erreichbar. Freundliche Mitarbeiter. Frühstück war vorhanden und für amerikanische Verhältnisse okay und gewisser Auswahl.
Wegwerfgeschirr fürs Frühstück. Nur zwei Blocks vom Hotel entfernt beginnt das Problemviertel Tenderloin mit vielen Drogensüchtigen und Obdachlosen. San Francisco wirkt im Stadtzentrum um den Union Square etwas heruntergekommen. Öffentliches Bussystem nicht gut ausgebaut.
Check-in was fast and straightforward, the hotel itself is nice and clean ( I loved the vintage elevator). The room was spacious enough for 4 persons. A little worn-out here and there, but generally clean. I loved the location, walking distance to major attractions and nearly on top of the closest bus station.
The breakfast style, serving and variety-wise was pretty... sad. Coming from Europe, maybe I have expected more, but all-in all we could finally find something to eat. I cannot understand the preference for disposable cutlery and dishes (saw this also in other US hotels), while it lowers the meal experience it's also not environmentally friendly.
Location, cleanliness, value for money
No good AC and temperature control, serviceable in-room telephone (unable to call reception; had to use personal mobile phone to call reception!), Elevator not good.
Patio na dachu, design
Mały pokój, smród kanalizacji w lobby
De gratis warme chocolademelk bij de receptie.
De ligging, het was super gehorig. Bed was veel te klein.
Ansich alles super nur ein wenig klein.
À proximité des arrêts de bus, petit déjeuner très convenable
Les chambres sont petites
Good location , well away from suspect areas and in a nice middle class area, room was exceptionally small but we made do and it was comfortable, breakfast is basic but nice and well topped up for all guests.
Room was a challenge for two large suitcases...
Caratteristico hotel di San Francisco, camera e bagno spaziosi e puliti. Caratteristico ascensore per salire ai piani. Staff disponibile
Colazione con poca scelta con sala piccola.
Central location. It’s easy to reach all areas from there.
Nob hill is a bad neighbourhood with addicted on the streets. The hotel is definitely not a 4 stars, more a 2. Rooms super small. Toilet did not flush correctly. Breakfast very poor with only industrial products. Staff unprofessional. Fitness room was ridiculously small with 2 machines literally and 1 bench. You can only train alone there. Never again! I would not recommend it.
Locatie Nette kamer mooi interieur Koffie en thee faciliteiten hele dag
Bedden zijn klein, kamer is eigenlijk te klein voor 4 personen
La atención de las personas que atienden la recepción me pareció excelente. El desayuno estaba correcto. Las camas eran bastante cómodas.
Las habitaciones dan contra la calle y las paredes son muy delgadas por lo que todas las noches nos despertamos con gritos de gente de la calle peleándose. No había echufes disponibles adentro de la habitación exceptuando el del baño y el del minifridge (=no había enchufes en las mesas de luz!). Las habitaciones eran muy muy chicas, no había espacio para apoyar cosas, exceptuando el piso. No había dónde colgar las toallas, tampoco dónde apoyar dentro de la ducha elementos de higiene personal (a no ser el piso).
De Ligging was Goed
Historic and well maintained!
Room was a little small
Petit déjeuner L'emplacement La propreté
La taille de la chambre vraiment petite Un seul peignoir Le ventilateur très bruyant
La beauté de la chambre dans un beau quartier
Le bruit des poubelles Et le petit déjeuner est pas assez varié
La décoration de l'hôtel
Produit des locataires d'avant dans le frigo de la chambre, 3 jours sans gel douche malgré nos demandes. Petit déjeuner médiocre et pas ressorti quand le jus ou le pain est fini vous sucer votre pouce, on en remet pas.
Nice sized rooms, and beds. Close to tram and bus lines. Quiet neighbourhood, but walking distance to trendy night vibe. Excellent Mediterranean restaurant in the hotel.
The rooms could be cleaner, and breakfast a little more inventive/varied.
Páčila sa nám veľká kúpelňa a každý deň sa tam upratovalo.
Raňajky boli zväčša sladké. Uvítali by sme aj slanú možnosť.
Ubicación
Muy pequeña las dos habitaciones. El estacionamiento 58 dólares por día.
Good size rooms, very clean and great decoration. Beds very comfortable with plenty of towels and pillows. Staff were friendly. Good breakfast selection. Location was good for accessing different areas of San Francisco. 24 hour reception and the hotel felt safe and secure.
The hotel was great, but at night I would recommend getting an Uber home and not walking. We walked back from dinner and the local area is overrun with homeless people with a lot of drug use. The mornings the road is awash with people half unconscious. If using an Uber, or walking to the Powell and Hyde stop you won't even notice it but just be mindful if like us you have children with you.
Très moyen peu de choix
Le petit déjeuner pourrait être plus diversifié
Freundliches und bemühtes Personal, kostenloses Frühstück, stilvolle Einrichtung.
Extrem kleines Zimmer, sehr schlechte Schallisolierung, keine (günstigen) Parkmöglichkeiten in der Nähe - Valet zu teuer.
Hotel con encanto que guarda muchos detalles antiguos oero modernizado al mismo tiempo. Buen desayuno y relación calidad precio. Cómodo. Repetiría
Keurige kamer en netjes. Ontbijt is simpel, maar ok.
Dure parkeerplaats. Koffiemachine was verstopt, 2x aangegeven maar werd niets aan gedaan.
Facile d’accès et possibilité de se garer dans la rue.
Chambres petites Parking est payant Pas de lait pour le corps et la ventilation de la salle de bain ne fonctionnait pas.
La situation géographique,
Hôtel bien placé. Qui a du charme mais qui mériterait un petit rafraîchissement Parking payant 65$ par jour mais difficile de faire autrement à San Francisco
Chambre extrement petite pas de rangement pas de placard pour mettre les vêtements juste une barre avec des cintres dans la salle de bain un lavabo minuscule Nous ne savions pas où mettre nos valises lit trop petit également !!
The persons at reception were very understanding as I checked in rather late just needed to rest & get organized on my way to airport - gave me very good advice about not parking in tow away period & tried to get the tub stopper for me to take a bath - did not hold water with lever up or down. Thanks! I made it to SFO on time & now in UK!
Bathtub did not work in my room
Great location, clean room and the woman from housekeeping who cleaned our room was lovely. The robes were great, and the bedding was very comfortable.
The front desk staff needs to do better with being more welcoming and helpful. We were tourists. We asked for a map, and the man’s response was, “Sorry we are out of maps.” Ok, that’s understandable, but there was zero follow up about where I can get one. They were not unkind, just completely indifferent. The room itself needed a few things: Much better mattresses Hooks for coats, towels, etc. There was one hook for the robes and a towel rack for the hand towels and washcloths. No place to hang the bath towels. Five or six hooks would have made a huge difference. The breakfast was a bit disappointing as the fruit was sad and they used paper plates and plastic ware. There is a restaurant attached to the hotel that I assume has a dishwasher, so why be so wasteful?
It was a lovely room and very clean
The breakfast wasn’t great
The exterior had old San Francisco charm
The interior smell of the hotel from the lobby to the elevator to the hallways was so bad I had to mentally prepare myself to enter the hotel. The coffee in the lobby was from an automatic machine that you could push a button and it was so undrinkable. It was laughable. The front desk staff was unsmiling and awkward most of the time. Or just completely silent. The size of our hotel room felt like it was for a doll. The sink in the bathroom was so small. If I stretched out my hand, I could almost touch the wall walls of the sink. I would never stay here again, or recommend it to anyone.
The view and the room
none
Központi helyen , közel a nevezetességek hez, parkolási lehetőség . Megőrizte a régi stílust - lift , lépcsőház nagyon szép !
A fürdőszobában nem volt polc a személyes dolgoknak . A szobában nem volt hálózati csatlakozás vagy USB a telefon töltéséhez, egy éjjeli szekrény volt . Környék vegyes összetételű emberekből áll , a sétához nem mindegy , hogy merre indulunk el - kilépve a szállóból balra jobb környékre jutunk . Úgy tapasztaltuk , hogy San Francisco - ban sok ilyen környék van .
Excelente!!
Brilliant hotel. Amazing price. Great breakfast. Lovely staff.
Oh the hills……
Posizione e particolarità
Dimensione delle camere (piccolissime per 4 persone)
Unfortunately, my experience did not match what I expected from the hotel, especially after booking what they call the penthouse suite. My biggest issue was the parking and valet situation. Valet costs $67 per night, but there is no dedicated attendant waiting outside. There are only about two or three spaces available for arriving vehicles, and everyone has to go inside and speak with the single person working at the front desk. That person may already be helping guests check in, so the entrance quickly becomes crowded. Each time I needed my car, the hotel had to call the valet, and it took approximately 15 minutes for the vehicle to arrive. The wait itself was not my biggest concern, but for $67 per night, I expected a smoother and more convenient process. The valet also stops operating after 10 p.m., meaning you are on your own if you return later. Guests should plan their days carefully because quickly leaving for lunch, running an errand, returning, and then heading back out is much less convenient than it would be at a typical full service hotel. My second major concern was the condition of the penthouse suite. I paid approximately $250 per night, so I understand that this was not an extremely expensive luxury suite. However, the photos felt somewhat misleading compared to the room I received. There were dirty footprints inside the jacuzzi, which made me uncomfortable using it. The shower also had extremely low water pressure. The water was hot, but it barely flowed from the shower heads. There was visible calcium buildup, and the shower heads appeared to be long overdue for replacement. The most concerning part was that, once the water began collecting, a significant amount of long hair came up from the drain and began floating around the tub. I do not have long hair, so it was clearly left behind from a previous guest. Those were the biggest issues during my stay. The parking setup and cleanliness of the bathroom made the experience feel less comfortabl
Très bon emplacement. Chambre agréable, propre, fonctionnelle. Personnel courtois.
Le petit déjeuner était moyen, mais ce n'est pas l'essentiel. Un parking gratuit serait un plus.
Die Lage ist prima, fußläufig zu Chinatown und Unique Suare.
Zu kleine Zimmer, kein warmes Wasser am letztes Abend bis zur Abreise am nächsten Morgen. Parkplätze sind angeblich verfügbar und müssen nicht reserviert werden, beim Einchecken teilte man uns mit, dass keine Parkplatz frei ist. Der Frühstücksraum ist viel zu klein.
Centralt. Morgenmad inkluderet
Ingen parkering (valet) for store biler
•fresh water in the lobby •comfy bed
•shower made the floor consistently wet as the seal had worn down •noisy and can hear others at all times •receptionists really rude & unapproachable •room was tiny, can’t even open a suitcase fully •breakfast was disappointing if you can even call it that
Odore forte nell’ascensore , non ha funzionato l’acqua calda per farsi la doccia pee un giorno e ho trovato l’accappatoio sporco di rossetto .. non mio
Hot drinks in the reception area were great. Were able to leave luggage in a luggage store a few hours before check in.
Room was a bit cramped especially with 4 of us. Breakfast area very small and very slippy furniture. Also the use of disposable plates, bowls and cutlery was extensive.
Erg netjes, bedden prima. Vriendelijk personeel. Er waren geen zwervers in de straat van het hotel. Z. Huis op korte afstand niet wakker gehouden door sirenes.
Grootte van de kamer, koffer moesten we op het bed leggen om er iets uit te halen. Het parkeren van de auto werd door derden gedaan en voor twee dagen werd er 135 dollar afgetikt. Dit wisten we niet van tevoren.
It’s a lovely old building and the staff were friendly. The bed was very comfortable!
The room could have done with more plugs and some USB points. No where to put anything in the bathroom. Sadly on the day we left there was no hot water.
Price was decent, room was clean and overall experience is positive. There is a good parking nearby "SFMTA - Polk Bush Garage". Overnight rate (in after 10PM - out by 9 PM) was only $10.
TV was looked to watch only channels. We are in 2026, let people watch youtube. No accessible plugs around bedroom.
We stayed here just for value and somewhere to wait until our flight in the morning. The place inside is really nice and the staff are friendly and helpful. The room was really nice.
Only issue is drug addicts in the area outside but this isn’t the properties fault.
L’accueil à l’avant était super bon! Il nous a conseillé de bons endroits et nous a guidé.
Chambre trop petite on ne pouvait même pas bouger ou ouvrir la valise, même chose pour la salle de bain trop petite. Lit très inconfortable. Localisation en plein centre-ville et nous sommes arrivés à minuit, les rues sont remplis de sans-abris (non sécuritaire). On voulait utiliser le services valet (qui était techniquement disponible), mais on nous a dit à l’accueil qu’il nétait plus là et qu’il faut stationner seul dans un parking à 3 rues de l’hôtel.
No
Pague más de 300 la noche d ejotes y llegue a la habitación y en la cama no entrábamos con mi marido una vergüenza
Location
Nothing I didn’t like.
Clean and cute room! Highly recommended!!!
Nothing
So exquisitely unique. Didn’t get to try the restaurant on site but the menu sounded delicious. Loved all of the attention to detail with decor and amenities.
Parking was a bit tough- but that goes with anything in the area. The front desk was knowledgeable about our options and guided us so we wouldn’t get a ticket for incorrect parking.
cute and comfy!! lovely location
L'emplacement et le seevice
Chambre trop petite
Pas grand chose
L’emplacement et l’hygiène. Les draps étaient douteux, peignoirs tachés également. La moquette tachée. Le confort sommaire. Le quartier est envahi par les drogués, zombies
Located in downtown
Unwelcoming front desk staff. Very lousy breakfast. Worst coffee, I think they use the cheapest beans. Would not recommend this hotel. Also, they have not refunded my security deposit of USD 200 yet.
Все сподобалось)
great bed, great hotel overall. I liked it.
The room was small so you can't open a suitcase fully- I think having rooms with a single bed can save space and be more comfartable
Unfortunately, there was very little to like. The location was convenient, but that was overshadowed by the condition of the room and the complete lack of support when we raised our concerns.
The room was unacceptable from both a hygiene and safety perspective. The bathroom door was covered in brown splatters beside the toilet, the shower was visibly dirty with apparent mould, and the bathroom had a strong damp, mouldy smell. The toilet cistern was broken, leaving exposed sharp porcelain edges that posed a risk of injury. Most concerning, the bathroom fire sprinkler had been obstructed with what appeared to be paper towel or toilet paper, creating a serious fire safety concern. The room was also poorly maintained. The lights repeatedly flickered, and the soundproofing was so poor that we could clearly hear guests in the adjoining room having a normal conversation, leaving us with virtually no privacy. What made the experience even worse was the hotel’s response. We documented the issues immediately after check-in, showed photographs to reception, and requested to speak with management. We were told the manager was out of town and that nobody else could assist. No alternative room was offered, no attempt was made to resolve the issues, and we had no choice but to leave and find accommodation elsewhere. This was not a matter of minor cosmetic issues or an older property. The room failed to meet basic standards of cleanliness, maintenance and safety, and the hotel’s complete lack of response made the experience even more disappointing. I would not stay here again or recommend it to others.
Locatie is ok, niet te ver van Dragon’s Gate en vlot bereikbaar met het openbaar vervoer
Zeer kleine bedden maar vooral een belabberd ontbijt. Kartonnen borden, plastic bestek, amper aanbod. Tafels zijn van zo licht materiaal dat ze verschuiven als je er lichtjes tegenaan komt. Zou in Europa geen twee sterren krijgen
Our experience at the Nob Hill Hotel was, unfortunately, one of the worst hotel stays we’ve had. Within minutes of checking into our room, it became clear that it had not been cleaned or maintained to an acceptable standard. The bathroom door was covered in brown splatters beside the toilet, the shower was visibly dirty with apparent mould, and the bathroom had a strong damp, mouldy smell. The toilet cistern was broken, leaving exposed sharp porcelain edges, and the room lights repeatedly flickered. The most alarming issue was the bathroom fire sprinkler, which appeared to have been obstructed with what looked like paper towel or toilet paper. Seeing what appeared to be a tampered fire safety device was deeply concerning and immediately undermined our confidence in the property’s maintenance and safety standards. To make matters worse, the walls offered virtually no sound insulation. We could clearly hear guests in the adjoining room having a normal conversation, leaving us with little privacy or comfort. We photographed all of these issues immediately after check-in and showed the images to reception. We asked to speak with a manager but were told the manager was out of town and that nobody else was available to assist. No alternative room was offered, no meaningful attempt was made to resolve the situation, and we were left with no practical option but to find accommodation elsewhere. Despite being unable to use the room because of its condition, we were still charged the full cost of the first night’s stay. We were refunded only for the unused nights of our booking. Hotels don’t have to be luxurious, but they should be clean, safe and willing to address legitimate concerns when they arise. In our experience, the Nob Hill Hotel failed on all three counts. Based on our experience, I would not stay here again and cannot recommend it to others.
צוות מאוד נחמד והמלון מעוצב יפה מאוד נקי ארוחת בוקר מאוד מאוד מינימלית אבל מספקת
חדרים מאוד מאוד מאוד קטנים
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.63/10Some reviews mentioned rogue hairs and bad smells in the bathroom and corridor.
Service
8.6/10Staff were described as friendly and helpful, though some mentioned rudeness.
Location
9.14/10Most reviews consistently highlighted the convenient location.
Room Quality
7.59/10Rooms vary; some were described as modern and spacious, but others found them small and uncomfortable.
Amenities
8.12/10Good amenities were mentioned, but some lacked parking and had limited options.
Value for Money
7.08/10Mixed feedback; some felt rooms were too small for the price.
Food and Beverage
6.63/10Reviewers found breakfast underwhelming and of limited variety.
Overall Experience
8.6/10While some issues were noted, guests generally enjoyed their stay.