August Begemann
August Begemann, Mainzer Landstraße, 60327 Frankfurt, Germany- Memorial
English
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About this hotel
Convenient Location
Located in Frankfurt/Main, Premier Inn Frankfurt Westend is just 500 meters from Senckenberg Natural History Museum. Explore nearby attractions like English Theatre and Goethe House easily from our centrally located hotel.
Comfortable Accommodation
Our air-conditioned rooms feature modern amenities including flat-screen TVs and private bathrooms. Relax in comfort with our cozy bed linens and enjoy the convenience of free WiFi during your stay.
Exceptional Service
Our multilingual staff is available 24/7 at the reception desk to assist you with any queries or requests. Start your day right with a delicious buffet breakfast and let us make your stay at Premier Inn Frankfurt Westend unforgettable.
Book now to experience the perfect blend of comfort, convenience, and exceptional service at Premier Inn Frankfurt Westend!
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Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Luggage storage
Parking garage
Room Types
Standard Triple Room
Up to 3 guests25 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
The triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerDeskToiletPrivate bathroomElectric kettleToilet paperTrash cansShampooBody soapAccessible by liftKey card access
Standard Twin Room
Up to 2 guests20 sqm2 Twin bed (90-130 cm wide)
The twin room offers air conditioning and a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerDeskToiletPrivate bathroomElectric kettleToilet paperTrash cansCotsShampooBody soapAccessible by liftKey card access
Standard Double Room
Up to 2 guests25 sqmDouble bed (131-150 cm wide)
The double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerDeskToiletPrivate bathroomElectric kettleToilet paperTrash cansCotsShampooBody soapAccessible by liftKey card access
Double Room- barrier-free
Up to 2 guests18 sqmDouble bed (131-150 cm wide)
The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerDeskToiletPrivate bathroomElectric kettleToilet paperEmergency cord in bathroomTrash cansCotsShampooBody soapAccessible by liftKey card access
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(7,449 total)
Provider-sourced guest reviews.
5/10
Reviewed Sep 19, 2026La zona
Pedí una habitación triple. Tenía una cama y un sofá cama en donde era imposible dormir. Cuando llegué me dijeron que como me quedaba solo dos noches no iban a limpiar la habitación y efectivamente, no solo no la limpiaron sino que ni siquiera recogieron la basura (conste que tengo un bebé y que usa pañales… imagínense!). Buenos, por lo demás, no enamora ni distingue.
4/10
Reviewed Sep 19, 2026Excellent location.
The toilet had an overbearing smell of sewage. The fold down sofa bed was extremely uncomfortable. The mattress was so thin it felt like I was lying on metal. No mattress topper! In the morning I folded the sofa bed back into sofa and noticed numerous large blood stains (see pictures). I had booked 2 rooms with my wife and youngest daughter in one room and myself and my two other daughters in the other. My wife, youngest daughter and I went to breakfast whilst my two other daughters slept. At 0930, I receive a WhatsApp message from my eldest daughter to say someone was in the room. I immediately went to the room to find the door not closed properly and went in without using the door card. My daughters were shocked and frightened and explained they heard the door open and thought it was me returning. My eldest daughter of 22 years of age felt uneasy as there was no noise and looked up to find a man standing there watching them. He left as soon as my daughter looked up. I was shocked and angry and informed reception immediately. They explained it was housekeeping and apologised. I explained no one from housekeeping should have entered my room prior to 1200 check out time, and I found it disgusting that a male member of staff was just standing there watching them in bed. I continued that it doesn’t take a rocket scientist to check the room list to see who has checked out or not. I expressed my dissatisfaction and concern that a male member was in my room staring at my daughters. All I got was a verbal apology. Not happy.
9/10
Reviewed Sep 18, 2026Das Bett ist bequem und man kann zwischen mehreren Kissen (hart/weich) wechseln. An der Rezeption haben wir freundlicherweise auch eine zweite Decke bekommen. Die Klimaanlage funktioniert gut und war nicht zu laut, wir konnten währendessen angenehm schlafen. Es gibt einen Wasserkocher mit Tee's und Fertigkaffee im Zimmer, sowie einen Föhn im Bad. Nicht viel Schnickschnack, aber für uns vollkommen ausreichend. Einen Parkplatz kann man für 21€ für 24 Stunden dazu buchen ohne vorherige Reservierung, das war zwar etwas teuer, aber wir waren froh in Frankfurt einen sicheren Tiefgaragenplatz für unser Auto zu haben.
Beim Frühstück hätte es gerne noch mehr Auswahl geben können. Bei der Ankunft lagen im Bad leider ein paar Haare, und den Kalk in der Dusche könnte man auch besser entfernen. Da das alles aber nur minimale Kleinigkeiten waren die uns nicht sehe gestört haben, kommen wir gerne wieder.
5/10
Reviewed Sep 17, 2026انه قريب من المعرض فقط
مقابل المال المدفوع لا يوجد ثلاجة لا يوجد مساحة (المساحة ضيقة) الفطور عادي جدا غير مميز لم استمتع به بعد الفطور لايوجد خدمات على سبيل المثال لايوجد ماء
9/10
Reviewed Sep 17, 2026Essen war lecker. Guter Standort.
9/10
Reviewed Sep 14, 2026Great location. Very very friendly staff members, helpful with everything one need.
8/10
Reviewed Sep 13, 2026Frühstück und Lage war gut.Matratze war gut.
8/10
Reviewed Sep 12, 2026מיקום קרוב מאוד למתחם התערוכה לובי יפה
מיזוג חלש לחץ המים במקלחת חלש חדר קטן
6/10
Reviewed Sep 12, 2026La.posizione ottima per la fiera, la colazione e la tranquillità dell'albergo
In camera c'era una puzza terribile in bagno per tutto il soggiorno provenire dagli scarichi, inoltre é un problema non poter aprire le finestre per un ricambio aria. Forse anche un armadio e qualche ripiano in più non guasterebbe.
8/10
Reviewed Sep 10, 2026Posizione Ubicazione camera, ultima in fondo, molto tranquilla
Polvere visibile nella stanza Cuscino fino e duro
8/10
Reviewed Sep 8, 2026Nice, modern accommodation for a reasonable price. Only a short walk to the Senckenberg Museum!
The check-in was a bit long, as the digital key card was not loading to my phone after several minutes of trying. Eventually I got a physical card but it didn't work for the elevator, so I had to return to the check-in. But the person at the front-desk was friendly and helped get everything sorted out.
9/10
Reviewed Sep 8, 2026Location and bed
Co guests loud and cheap
9/10
Reviewed Sep 7, 2026Nettes Personal, schöner Lounge-Bereich
Frühstück könnte besser sein
9/10
Reviewed Sep 7, 2026Location is very nice
The room size was a bit small with no closet to keep clothes
7/10
Reviewed Sep 6, 2026Gute ÖPNV- Anbindung
7/10
Reviewed Sep 5, 2026Das Bad ist Sanierungsbedürftig.
9/10
Reviewed Sep 5, 2026The room was comfortable and very quiet. The staff were very helpful. The hotel was relatively close to the train station and there were a number of really nice places to eat.
Negotiating the trip on foot from the station was a bot of a problem. The paths were rough and there were a few "dodgy characters" around. This was not the fault of the establishment, however!
8/10
Reviewed Sep 4, 2026Super Preis / Leistung
8/10
Reviewed Sep 3, 2026Tesis çok temizdi benim için öncelikliydi temizliği bu beni mutlu etti ve güleryüzlü personeldi.Otel şehir merkezine yürüme mesafesinde olsada 40 dakika bir yürümeniz gerekir ama otelin önünden kalkan 16 ve 17 numaralı tramvay her 5 dakikada bir vardı çok kolay bir ulaşım sağladı.Kahvaltı çeşiti azdı özellikle peynir çeşidi azdı fakat kahvaltıdan sorumlu olan bütün personeller çok güler yüzlü ve yardımcıydı.Otel konum olarak çok güvenli ve sakindi merkezin içinde kalmak istemezdim çünkü orada çok fazla evsiz ve sıkıntılı kişiler vardı konum çocuklu aileler için çok güvenli.
Gayet iyiydi
9/10
Reviewed Sep 2, 2026Ruhig, sauber, modern, sehr gutes Preis Leistungs Verhältnis
Klimaanlage zu kalt
9/10
Reviewed Sep 2, 2026Super angenehme Personal ! Frühstück war auch sehr fein.
Vielleicht Standort. Aber das ist ok.. Hauptsache nahe am Hauptbahnhof.
9/10
Reviewed Sep 2, 2026We loved our room, the staff were kind and helpful, and the breakfast buffet was greatly appreciated.
For those wanting to stay in a quieter part of the city, this place is perfect. But if you want to stay in a livelier area with many cafes then I would suggest staying somewhere closer to the Alte Oper.
9/10
Reviewed Sep 2, 2026De locatie, vlakbij het centrum en goed bereikbaar vanaf het hotel. De prijs tevens ook
De hoge parkeerkosten van de garage, dit staat niet in verhouding met wat je betaalt voor de kamer.
10/10
Reviewed Sep 1, 2026lits confortables. éclairages correct. salle de bain et wc propre. eau chaude trés chaude; heureusement, il y a un message le précisant. tout est parfait. et le tarif; trés compétritif.
Rien.
8/10
Reviewed Sep 1, 2026Digitale Raumkarte.
7/10
Reviewed Aug 31, 2026Otel çalışanları gayet ilgili, otelin konumu güzel hemen 100 metre ilerde tramvay durağı var istediğiniz yere gidebiliyorsunuz. Metro istasyonu da yakın. Odalar temizdi.
Otelin çevresi çok kötü ve tehlikeli, yani gece dışarı yürüyerek çıkmak mümkün değil. Bir denedik, özellikle metro istasyonu civarı evsiz ve mülteci kaynıyor. Kullanılması yasak olan madde kokularından mideniz bulanıyor.
10/10
Reviewed Aug 31, 2026Gostei de tudo: pessoal muito atencioso, decoração muito agradável, conforto muito bom, pequeno-almoço digno para este tipo de hotel e uma higiene imaculada. Muito próximo do centro da cidade: fui a pé visitá-la.
7/10
Reviewed Aug 31, 2026Die Lage war super, man ist in 2 min an der Bahn und kommt überall super schnell hin. Das Personal ist sehr nett und freundlich. Das Zimmer ist schön und ausreichend von der Größe. Das Hotel hat ein Parkhaus wo man für 24h 21€ zahlt.
Das Bett war sehr unbequem, dadurch haben wir kaum geschlafen. Im Bad hat es sehr gestunken nach Abfluss! Da das Hotel sehr digitalisiert ist gibt es keine Karte mehr zum einchecken ins Zimmer sondern alles über das Handy. Wenn man älter ist, stelle ich mir das schwierig vor!
9/10
Reviewed Aug 31, 2026needs air conditioning but eveything else was great great room great value clean
9/10
Reviewed Aug 31, 2026La atención del personal.
Todo perfecto.
10/10
Reviewed Aug 31, 2026The staff are great and the location is perfect and easy access to transport.
Nothing
9/10
Reviewed Aug 30, 2026Front desk staff were great! Very friendly and informative. Room was clean and comfortable. Pretty good value.
Area around the hotel and between hotel and train station was dodgy. Wasn't threatened or anything, but also was always on alert. I wouldn't let my wife go out in errand by herself.
10/10
Reviewed Aug 30, 2026L'albergo è nuovo e moderno anche con le procedure di check in , il rapporto qualità prezzo è eccezionale, consigliatissimo
10/10
Reviewed Aug 30, 2026I liked that getting on the elevator to the room is only possible with a key. It’s a high level of security, especially near the train station. The room was clean and cozy, quiet.
Smell in the hallway on the floor. I just want to be fresh (perfect orange smell)
7/10
Reviewed Aug 30, 2026Personale gentile
Letti non molto comodi
10/10
Reviewed Aug 29, 2026Close to main train station. Staff is friendly and rooms are very clean!
10/10
Reviewed Aug 29, 2026Excellent place to stay in Frankfurt and would often try to stay here
10/10
Reviewed Aug 29, 2026Very centric, rooms well equipped and staff was nice!
Only duvet available. A bit too warm for summer.
7/10
Reviewed Aug 28, 2026Gutes Frühstück, Tiefgarage nicht zu eng
Zimmer sehr warm, mit Klimaanlage zu kalt
8/10
Reviewed Aug 28, 2026Sehr bequeme Betten
8/10
Reviewed Aug 28, 2026Está cerca de la estación y buena atención en el check in y check out de 24 horas
Un poco Ruidoso
8/10
Reviewed Aug 28, 2026Bequeme Betten, nettes Personal, ruhig und trotzdem zentral, Preis-Leistung
Es war zu warm im Zimmer und Fenster konnte man nicht öffnen. Später haben wir erfahren, dass man nur an der Rezeption Bescheid hätte geben müssen. Dann wären Fenster geöffnet worden.
10/10
Reviewed Aug 28, 2026Location and the staff
Nothing
10/10
Reviewed Aug 27, 2026Perfekte Unterkunft für eine Nacht im zentralen Frankfurt
10/10
Reviewed Aug 26, 2026Prédio com aparência nova. Quarto espaçoso e bem equipado com o que é descrito. Tudo bem limpo.
Como nao é a primeira vez que ficamos perto da estação e ja sabíamos da frequência de pessoas mais humildes próximas a estação de trem, nao nos assustamos. Apesar dessas pessoas estarem pelas ruas, elas nao te incomodam.
8/10
Reviewed Aug 26, 2026Sehr gute Ausstattung, sehr Komfortabel
Personal etwas aber auch okay
9/10
Reviewed Aug 25, 2026Die Klimaanlage
Ich hätte gerne einen Minibar.
9/10
Reviewed Aug 25, 2026Personnel agréable, disponible et à l'écoute Petit déjeuner continental varié
9/10
Reviewed Aug 25, 2026Výborná dostupnosť mestskej dopravy, 1 min. k zástavke električky, 4 min. k stanici metra. Raňajky chutné, pečivo čerstvé. Všetky druhy jedál mali zastúpenie, možno navonok skromnejšie, ale úplne stačilo. Úschovňa batožiny
Všetko bolo OK
9/10
Reviewed Aug 24, 2026Stayed for one night- good size room, clean and great location close to Frankfurt station
It can be a bit noisy from the traffic on the streets however no fault of the hotel
5/10
Reviewed Aug 24, 2026Die Mitarbeiterin war leider sehr nervös und hat respektlos mit uns gesprochen. Bei unserem Anruf bei der Notfallnummer hat ein Herr geantwortet, der uns sehr hilfsbereit unterstützt hat. Dafür möchten wir uns herzlich bedanken.
Das Verhalten des Personal
8/10
Reviewed Aug 24, 2026Gute Synthese aus engl. und kontinentalem Frühstück in ansprechendem Raum. Sehr ruhige Zimmer, gute Klimaanlage, gute Parkmöglichkeit im UG des Hauses. Touristische Ziele wie Messe, Senckenberg Museum, Bockenheim mit großer Auswahl an Lokalen und Marktständen fußläufig erreichbar, bequeme Anbindung an U-Bahn und Straßenbahnnetz
Die Musikauswahl der "Dauerberieselung" beim Frühstück könnte vielfältiger und dezenter sein. In der Dusche ist die Abdichtung der Tür defekt und verursacht außerhalb Wasserpfützen. (betr. 203)
8/10
Reviewed Aug 24, 2026sauber, modern
kein Schrank, keine Ablagefläche für die Kleidung, 5 Tage lang musste die Kleidung im Koffer liegen bleiben, Frühstück für den Preis gut
7/10
Reviewed Aug 24, 2026The shower room floor was not cleaned. Everything was ok apart from that.
10/10
Reviewed Aug 23, 2026It’s comfortable! The breakfast is delicious. The room is clean, and they are very warmhearted. There is an air-conditioner in the hotel.
7/10
Reviewed Aug 23, 2026Accueil sympa, hôtel calme, chambre confortable
Le prix du parking pour la nuit 20 euros, en sous sol, mais étant pas rassurée du quartier, j ai pris le parking. Nous sommes arrivées de nuit, et le quartier ne semble pas très sécurisé
10/10
Reviewed Aug 22, 2026Lage
7/10
Reviewed Aug 22, 2026buon hotel per una notte, stanza un po piccola
10/10
Reviewed Aug 22, 2026Very clean , rooms are very nice
8/10
Reviewed Aug 22, 2026Nur5 Minuten vom Hauptbahnhof entfernt!
10/10
Reviewed Aug 21, 2026Πολύ καθαρό, κοντά στον σιδηροδρομικό σταθμό και πολύ καλό πρωινό.
8/10
Reviewed Aug 21, 2026Cómodo y bien ubicado
9/10
Reviewed Aug 20, 2026Very close to the hauptbahnhof, clean rooms
8/10
Reviewed Aug 19, 2026The room was quite clean and the airport was quite close to the hotel. It was quite comfortable that on our last day we were able to leave our bags in the hotel and collect them later for free.
There was a bit of mould in the bathroom. It was uncomfortable that you cant control the temperature of the a/c. We didn't really like the area around the hotel because it was a bit dodgy.
7/10
Reviewed Aug 19, 2026Excellent breakfast and fantastic bathroom
The room was not for 3 people: we couldn’t move or storage our things and the sofa bed was bad. The parking was very difficult to find. After running circles we entered a parking that was from the hotel next door. We paid the fee for this hotel too! When finally a car left and the entrance of our parking appeared…you also needed extra skills to drive in such a narrow parking. The best came the last morning when we came back from breakfast and we saw on the floor in the corridor a used condom. I am sure it wasn’t the hotel’s fault, but either way it was disgusting…
9/10
Reviewed Aug 19, 2026Tutto nuovo e funzionante, la stanza era pulita, e lo staff gentile, la colazione era completa di tutto, un bel posto
La posizione non è lontana dal centro, ma anche vicino alla stazione I quali dintorni non sono ben frequentati
8/10
Reviewed Aug 18, 2026The location is very good, good connectivity. Its well maintained and very clean.
8/10
Reviewed Aug 18, 2026Frühstück wurde immer wieder aufgefüllt. Nach dem Auschecken konnte man die Koffer noch im Hotel lagern. Personal war sehr freundlich.
9/10
Reviewed Aug 18, 2026Abbiamo soggiornato in questo hotel per quattro giorni in occasione della nostra vacanza questo agosto a Francoforte. Tutto molto bene, camera tripla molto spaziosa, pulita e con tutti gli accessori (phon, ferro e tavolo da stiro, bollitore acqua, ecc...). Personale gentile e disponibile, grande hall molto elegante. Zona servita da mezzi pubblici e metropolitana e vicinissima alla Festhalle di Francoforte. Facilmente raggiungibile con la metro il centro città e il fiume Meno. Se ritorneremo a Francoforte saremo lieti di soggiornarvi nuovamente. Consigliato per famiglie con bambini come noi. Carla Wir haben während unseres Urlaubs in Frankfurt im August vier Tage in diesem Hotel verbracht. Alles war ausgezeichnet: Das Dreibettzimmer war sehr geräumig, sauber und gut ausgestattet (Haartrockner, Bügeleisen und -brett, Wasserkocher usw.). Das Personal war freundlich und hilfsbereit, und die große Lobby wirkte sehr elegant. Die Gegend ist hervorragend an den öffentlichen Nahverkehr und die U-Bahn angebunden und liegt ganz in der Nähe der Frankfurter Festhalle. Das Stadtzentrum und der Main sind mit der U-Bahn leicht zu erreichen. Sollten wir wieder nach Frankfurt kommen, würden wir gerne erneut hier übernachten. Empfehlenswert für Familien mit Kindern, so wie wir es sind. Carla We stayed at this hotel for four days during our vacation in Frankfurt this August. Everything was excellent: the triple room was very spacious, clean, and well-equipped (hairdryer, iron and ironing board, kettle, etc.). The staff were kind and helpful, and the large lobby was very elegant. The area is well-served by public transport and the metro, and is very close to the Frankfurt Festhalle. The city center and the Main River are easily accessible by metro. If we return to Frankfurt, we would be happy to stay here again. Recommended for families with children, like us. Carla
8/10
Reviewed Aug 17, 2026The hotel is close to the train station and within walking distance. The area is OK and safe, I think. Please note that my safety assessment is based on my being male. The breakfast was good and offered a variety of options.
10/10
Reviewed Aug 17, 2026Nettes Personal. Tolle Lage.
Schimmel in der Dusche. Familienzimmer zu klein. Ausziehbett hatte Sprung-Federn die man sehr gespürt hat.
9/10
Reviewed Aug 17, 2026Calme absolu, aucune nuisance extérieure ni des voisins. Personnel charmant. Le design de la chambre et de l'hôtel, propreté impeccable. Excellent rapport qualité prix. Un sans faute.
Literie un peu ferme à mon goût. Manque de petits détails comme des verres dans la salle de bain, des crochets pour les serviettes et des mouchoirs.
10/10
Reviewed Aug 17, 2026Frühstück war vollkommen in Ordnung , für uns war die Nähe zur Festhalle wichtig
haben nix zu bemängeln
10/10
Reviewed Aug 16, 2026Close to Hauptbahnhof, 2 types of pillows, good bed mattress, light summer blanket on request possible, good working AC, clean and pleasant place with polity personnel. Good quality shower gels in the bathroom. Close to nice food Asian places like Soi 22, Hunan Restaurant Aunty Zhongs Noodle Bar- highly recommend.
The bed is only 1.40- for 2 people a bit too small. Area outside of the hotel in the evening/ at night is not pleasant and pretty dirty. It is not feeling much safe to be around there when it is late.
9/10
Reviewed Aug 16, 2026Персонал великолепный,быстро реагировали на просьбы.Завтраки отличные,обслуживание на высшем уровне и номера чудесные. Спасибо вам большое,процветания вашему отелю!!!
Единственное,чего не хватало-это маленького холодильника ,а так все супер
9/10
Reviewed Aug 16, 2026Frühstück war gut Einziges kleines Manko, in der Dusche waren Haare auf dem Boden.....
8/10
Reviewed Aug 16, 2026Waren in Frankfurt zu einer Veranstaltung in der Festhalle daher war die Lage optimal zwischen Halle und Bahnhof. Schönes sauberes Zimmer mit Klimaanlage, schalldichten Fenster, Kaffee, und Tee. Preis-Leistungsverhältnis ist ok.
Schlafen ist nur bei geschlossenen Fenster möglich da es an einer lauten Strasse liegt. Die Lage ist zwar sehr zentral zur Messe aber in einem Umfeld wo man alleine nicht unterwegs sein möchte.
9/10
Reviewed Aug 16, 2026Ottima posizione e ottima colazione, possibilità di parcheggio a pagamento ma disponibilità di parcheggio gratuito in zona
Mancanza di un frigorifero in camera
1/10
Reviewed Aug 16, 2026Alle andere Mitarbeiter ausser die asiatische/Chinesische Mitarbeiterin waren höflich und nett.
Katastrophaler Check-in bei asiatischer/chinesischer Mitarbeiterin, danach alles in Ordnung Wir sind am 09.08.2026 gegen 15:30 Uhr als Familie mit kleinen Kindern im Premier Inn Frankfurt angekommen. Leider hat die asiatische/chinesische Mitarbeiterin beim Check-in unseren Aufenthalt von der ersten Minute an ruiniert. Sie war von Anfang an extrem eiskalt und zeigte kein einziges Lächeln – sogar unsere kleinen Kinder fragten mich, warum die Frau so unfreundlich zu uns sei. Als ich ihr unseren Namen und den Buchungscode von Booking.com geben wollte, meinte sie sofort in einem unverschämten Ton, das ginge nicht. Sie behauptete stur, ich dürfe nicht einfach für meine Familie buchen und jeder müsse einzeln buchen. Sie verlangte sogar für jedes einzelne Zimmer eine schriftliche Genehmigung, dass die buchende Person zugestimmt hat, diese Zimmer für die anderen zu buchen – was absolut unverständlich ist, da ich seit Jahren so für meine Familie buche. Obwohl ich die ganze Zeit höflich blieb und versuchte, die Situation lächelnd zu klären, steigerte sie sich hinein, wurde extrem laut und schrie uns an: "Zeigen Sie die Reisepässe, und zwar für ALLE! Ich muss jeden Pass genau überprüfen!" Wir waren alle zutiefst geschockt über diesen aggressiven und grundlos respektlosen Umgangston. Als mir der Geduldsfaden riss, wechselte ich zu ihrem männlichen Kollegen am Schalter. Dieser war von Anfang an sehr höflich: Nach Nennung meines Namens fand er die Buchung sofort und wickelte den Check-in schnell und professionell ab. Abgesehen von diesem Vorfall war alles in Ordnung. Das Personal am Abend, in der Nacht und am nächsten Morgen war ausgesprochen freundlich. Es ist wirklich extrem schade, aber wegen dieses inakzeptablen Verhaltens beim Check-in können wir diesmal nur 1 Stern vergeben. Wir hoffen dringend, dass die Führungskräfte das Gespräch mit dieser Mitarbeiterin suchen!
8/10
Reviewed Aug 16, 2026Makkelijk aan te rijden vanaf de snelweg. Heel prettig als tussenstop vanuit Italië naar Nederland. Zeer comfortabele bedden en zeer schone kamer. Fijn Italiaans restaurantje en supermarkt/bakkertje op loopafstand.
Helaas was sloot het kiepraam niet goed waardoor we wat geluidsoverlast van de straat ervaarden.
8/10
Reviewed Aug 16, 2026Short walking distance to the venue (Festhalle), the staff was friendly and helpful, the room was big enough for one, and the bathroom size was also good. Very good connections to the city centre (tram across from the hotel or underground approx. 5-10 min away).
Drinks and food were a bit pricey (but to be expected for a hotel), early check-in price tag is also too high
9/10
Reviewed Aug 16, 2026Parking payant disponible, petit déjeuner, chambre agréable et propre, clim
8/10
Reviewed Aug 15, 2026Milý personál, chutné raňajky.
Znečistený koberec v izbe
6/10
Reviewed Aug 15, 2026Gute Lage, gutes Frühstück
Zimmerreinigung nur auf Anfrage, WC Papier und frische Handtücher sind selbst bei der Rezeption zu holen, Teppich im Zimmer, dreckige Fenster, zu wenig Ablagemöglichkeit im Bad und zu wenig Stauraum für Kleidung
8/10
Reviewed Aug 15, 2026Ottimo hotel in centro a Francoforte.
Niente
10/10
Reviewed Aug 15, 2026Poderia ter um frigobar no quarto e um ar condicionado potente.
10/10
Reviewed Aug 15, 2026Das Ambiente. Die Einrichtung und das Lichtkonzept haben mir besonders gut gefallen.
10/10
Reviewed Aug 15, 2026Chambre spacieuse, confortable et propre , accès facile et quartier idéal
Rien tout était parfait , je suis ravi de cet hôtel et de son accueil
9/10
Reviewed Aug 14, 2026El baño es amplio y la cama cómoda, además la habitación tenía un pequeño sofá. En resumen, instalaciones cómodas para estar una noche
Nada, todo correcto
9/10
Reviewed Aug 14, 2026Our room was clean, bright, and very comfortable. It was great that the hotel had its own indoor car park. And additionally it was also very convenient to have an iron and ironing board in the rooms.
Couldn’t reach reception desk when we called via written phone number even we dial the number that auto message mentioned.
10/10
Reviewed Aug 14, 2026Did not had breakfast but the expereince was great
None
10/10
Reviewed Aug 14, 2026Conforto
Todos os itens estavam ótimos
10/10
Reviewed Aug 13, 2026Service impeccable
9/10
Reviewed Aug 13, 2026Lovely spacious room with nice facilities. Friendly staff and a wide selection of food available for breakfast
5/10
Reviewed Aug 13, 2026Prijs was goed Ontbijt was goed Kon lekker biertje drinken in de lobby
Locatie is in een afro gebied waar veel junkies rondlopen en wiet wordt gerookt. Wij vonden dit zelf niet prettig. Vorig jaar zaten we meer in een buitenwijk voor onze vlucht vanaf frankfurt en dat was beter Je moet ook 20€ betalen voor parkeren en de laadvoorziening werkte niet!!
9/10
Reviewed Aug 12, 2026Jeśli chodzi o pokój stosunek jakości do ceny bardzo zadowala, czysta pościel, dodatkowe poduszki to wszystko na plus, sam hotel nie budzi zastrzeżeń i jesteśmy zadowoleni z noclegów
Brak lodówki, uważam że w dzisiejszych czasach to powinien być standard, mam zawsze przy sobie leki które wymagają chłodniejszej temperatury, ale też w upalne dni przydaje się bardzo. Lokalizacja , jedni określa ja na plus blisko dworzec idealnie, natomiast sama dzielnica jest bardzo specyficzna, gorsza strona Frankfurtu i każde miasto takie ma, hotel nie ma ja to wpływu, ale pozostawiam tą informację pod rozwagę innym , jeśli jesteście w towarzystwie to można poczuć się bezpiecznie , samemu już nie do końca
10/10
Reviewed Aug 12, 2026I didn't take breakfast at the hotel but I saw the area and looked good.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent/very close location to exhibition
- •Friendly, helpful staff (reception)
- •Comfortable beds/mattresses noted by multiple guests
- •Basic in-room amenities present (kettle, hairdryer)
- •On-site paid parking available
- •Some guests report tasty food
Areas to consider
- •Serious cleanliness issues reported (blood stains, sewage smell, uncollected trash)
- •Housekeeping entering occupied rooms / privacy breach reported
- •Uncomfortable fold-out sofa beds and thin mattresses
- •Small rooms for some guests; limited space
- •Weak AC and low water pressure in some rooms
- •Missing amenities for some (no fridge); limited breakfast/ordinary F&B
- •Perceived poor value for money by several guests; parking expensive
Cleanliness
6.2/10Repeated negative reports (uncleaned rooms, trash left, blood stains, sewage smell) despite some guests noting clean rooms; overall cleanliness is noticeably inconsistent and below the hotel's peers.
Service
9/10Multiple guests praised very friendly and helpful staff at reception; however there are serious isolated failures (housekeeping entering occupied room, lack of promised cleaning) that lower consistency but do not erase generally positive staff interactions.
Location
10/10Consistently praised as very close to the exhibition and an excellent location across several reviews.
Room Quality
8.6/10Mixed: several guests liked the mattress/bed and basic amenities, but there are recurring complaints about small rooms, uncomfortable fold-out sofa beds, thin mattresses and water/AC issues.
Amenities
8.8/10Generally adequate in-room amenities (kettle, coffee, hairdryer, paid parking) noted; some guests reported missing items (no fridge) and limited after-breakfast services, so amenities are good but not comprehensive.
Value for Money
8.3/10Mixed perceptions: some find parking or extras expensive and space limited for the price, while others accept the cost given the location and offerings.
Food and Beverage
8.7/10Varied feedback: some guests found the food/tasting good, others described the breakfast as limited or ordinary; overall slightly above average but not outstanding.
Overall Experience
9.2/10Overall impression shaped strongly by the excellent location and generally friendly staff; however serious cleanliness incidents and room comfort issues mean the experience is positive for many but uneven.