Drury Plaza Hotel St Louis Union Station

Convenient location for the baseball games.

Ice machine on floor 5 didn’t work great.

Everything was excellent ! Definitely go back

Location, history, parking protection, breakfast, suite.

Nothing

They pillows were to stiff

Location, cleanliness, friendliness of staff, Kickback supper and morning breakfast.

Kick back was ok and breakfast was ok

Booked through booking.com and overpaid for the room.

Location, breakfast, dinner kids liked the pool

No complaints

We are team Drury all the way now! We stayed there to be close to Cardina Glennon Children's hospital and a good location. This hotel did not dissapoint! The money we saved on dinners and breakfasts alone made the value skyrocket! Staff was friendly and attentive and the hotel was historic, cool and well maintained.

We were there during a busy holiday weekend, so the special happy hour and bfast could become quite packed. I can only imagine how awesome it is when it's not so busy and full of kids in the pool.

The staff was excellent Makeaha at the front desk and Nikko the bartender was great excellent service great hospitality. The cooks. And house keeping eas great. The food was hot and delicious. I love thr kick back dinner and breakfast. I cant wait to come back and visit.

There was not one thing I can think of i didnt like.

Everything!

Not one thing.

Every employee greeted me with a friendly hello and a smile. I arrived early and luckily my room was available, so I made time for a swim in the pool and a soak in the hot tub before the Cardinals game. Appreciate the upgrades around the pool area. Nice touch with the relaxing music as well.

I love Drury hotels in general. This is actually one of my favorite locations.

I hate the fact that its summer and they have the AC sit to 78 degrees where its not kicking on, so the room is extremely hot when we get there and it litterally takes until the next morning for it to cool off to a comfy 72 because it has to work so hard. The bathtub also was not properly cleaned. Hair in it, the drain was nasty. Something was on the side. I cleaned so i could take a bath. Once in the bath, i see there is black mold all under the rim of the toilet. I told staff about the condition but they acted like it didnt concern them. Maybe they were busy.

Cool location

Price and parking

Staff was amazing! Always friendly and helpful. They go the extra mile to make sure your stay 💯. The breakfast and dinner buffet was delicious. Food was fresh and hot and continously replenished. Very clean.

The staff was amazing. The hotel was clean and very close to a lot of places we were visiting.

Friendly staff, pool/hot tub area, breakfast/snacks, along with the free drinks.

La colazione particolarmente ricca per la categoria di hotel

Stile della struttura era un po’ datata

Was such a fun surprise to have a wind down hour!

I was not impressed with the fact that you pay a good amount for the room, you also charge a fee for parking in the garage...Parking should be included in the price of the room.....

Location, view, and staff!

Nothing

The staff and location.

Parking garage could use a good power washing but everything else was excellent.

Breakfast and the kickback were great, and the staff were extremeley friendly.

I wished the room was a little bigger for the amount that I paid for just one night, I figured the upper level stay wouldve been nicer and insured a nicer view than the parking lot. And the thermostat sat at about 75° the entire stay, which is too warm for me when there is 0 ventilation in the room [or bathroom]. Overall had a good time, but $250~$300 for that one night was a bit much for sure.

Always love the Drury accommodations. Love the location. We can either take the metro to the ballpark or walk.

Nothing really. The bed was a little soft for my husband but I didn’t mind it.

Very convenient location to many adventures you may visit in St. Louis area. Breakfast everyday. Snacks that could be considered dinner and drinks in the evening. Friendly, courteous and helpful staff.

Bathroom did not have an exhaust fan. On the bright side it was spacious and clean.

I liked how organized the room was and how well the room way kept up.

We were placed right be the room and the ice maker so we could always here the people making noises outside on both sides.

Kick back and breakfast was amazing Love the history Location was perfect

There is 1 elevator and lots of people I waited 5 “ rounds “ of elevator before taking my two small children and my heave stroller down the steps it sucked

Free Dinner, free drinks, Free bfast. Nice clean room

Very Crowded, but thats good for them

Great location, friendly staff

Everything was great

Great place to stay.

Pool too small and not clean and no towels

Breakfast is fantastic. Happy Hour Kickback is fantastic. Take advantage of the free food, snacks, and drinks. It is a perk that can't be beat.

The pool, overly chlorinated and couldn't stay in it long.

Everything! Excellent location

The ambiance was fantastic! Supper and 3 complimentary adult beverages per adult with breakfast the next morning did not disappoint!

We only booked one night!

Location was really great .

Everything was fine

Very clean and friendly staff!

Location

Nothing

This is the second time staying here. We loved it! Great location, delicious breakfast and dinner/ drinks. Our room was comfy and clean and the staff were so nice!

Location and hospitality

Humidity of pool when getting of of elevator

I liked everything about the property.

The property was very clean, comfortable beds, room was a little smelly when we arrived but after we turned a/c on went away.

N/A

Great location and parking. Great staff and amenities

not enough seating to eat

Breakfast assortment, room, bath

Bed could be improved

The Drury was in a good location to get to a Cardinals baseball game. It was close to the train station which came in from the airport and was only two or three stops away from the baseball stadium. The rooms were large and comfortable and the breakfast was a nice addition. The location next to Union Station created a safe feeling environment.

nice location, nice view

smell is not fresh

Loved the happy hour and the staff was great!

The closeness to Union station. The 5pm drinks and snacks. The breakfast that came included. Cleanliness

Our room had a constant leak/drip coming from the air conditiong vent. We tried to call the front desk at around 1030, but nobody answered. We just put a garbage can under it with some rags so it didn't ruin the carpet.

Location and view

No seating options for the double bed rooms and parking not included in room fees

They didn't have a record of my reservation and turned me away. They told me I was at the other Drury hotel downtown. When I got there, they told me, actually I was correct. However, they accepted me and gave me a room.

Food was excellent and a great abundance

Friendly staff and great location.

The breakfast and evening meals were great and included. The staff was extremely friendly and helpful. The location was great for the activities we had planned...and near the Metro -Link.

Peaceful

Nothing

Location, food, and the lobby

Elevators and weed! The Silver Elevator was very delayed. It seemed like it missed the 2nd floor several times. Odd. The view wasn't good, but I suppose that's because I used booking.com

The food options were amazing! Location was perfect for quick drives to different attractions.

Location and kickback hour

No trash bags in the cans in the room

Nice place to stay. Friendly staff. This is the only place I stay when visiting St Louis. Thank You.

Great location!

One of the male housekeepers walked into our room while I was in the bathroom and my teenage daughter was in the room getting ready to check out. We still had an hour before check out and he didn't even wait for a response to him knocking on the door. It was a very odd experience. I sent a message about the incident and never got a response back unfortunately.

The staff was excellent very friendly bent over backwards to make sure our stay was excellent i would recommend this hotel to everyone

I liked everything

Friendly staff. Great place to stay with teenagers. Generous breakfast and food in evening. Quiet safe location. Close to subway.

Work going on so pool and gym out of action. But they were kind enough to arrange for us to use sister hotel close by.

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The rooms were great

Nothing

The gentleman at the front desk checking me in was incredibly kind and helpful.

breakfasts and meals were excellent. Room was neat and clean. Front desk was helpful.

Good value for price! Location was perfect to me! Clean room, nice facilities. Helpful staff.

Nothing.

Great location. Bed was really comfortable Parking a bonus at $19

I liked the room but was disappointed that the price online for 288.00 was not honored they charged me 400 plus dollars. Great food when we got there.

Pool was cold and hot tub jets were broken

The hotel is in a great location. Just a 10-15 minute car ride from the Gateway Arch, the botanical gardens or Forest Park (zoo and art museum). And Union Station is located right across the street. There is also an excellent Italian restaurant located in the lower level of the hotel.

The AC system was a little noisy.

Very clean room

Everything was great.Staff was amazing very helpful place was clean even through renovations very welcoming and kind

Close to attraction

Price

Camara grande e pulita; ottimo servizi extra gratuiti (pop corn dalle 16, apericena dalle 17.30, h24 bevande calde)) tutti inclusi nel prezzo. Metro molto vicina. Fantastica la vicinanza a Union Station (bastava attraversare la strada!). Ottima posizione e servizi!

The staff was amazing. The location was very convenient. The breakfast was awesome.

Nothing

I am not a regular of Drury Inn's. I pulled up to the hotel which is literally across a tiny walk way to Union Station. Location was great. There was construction going on, on the roads but nothing bothered our way of getting to the hotel. The parking garage is on the side of the hotel and is $19/night. I personally did not care for the cost of that but the hotel made up for that in offerings. We walked inside and were instantly hit with warmth from the pool below. The layout of the hotel I thought was odd but everything we needed was on the floor we were staying on. We walked up and fresh hot popcorn and cokes were ready for us. Check in was quick and easy with no problems. A light dinner of minestrone soup, salad, pasta, different sauces, fruit, hot dogs and nachos was available and free. I really appreciated that. We got 2 free alcoholic drinks with our room stay as well as free cokes. We walked across the street to Union Station for the evening. Slept great. Bathroom was clean. Room was clean and large! Breakfast is the same each day- pancakes, sausages, biscuits and gravy, fruit, eggs, coffee and tea. For the free food, snacks and drinks, it was worth more than the parking cost. I would stay here again if in the area.

Basically dinner and drinks in the evening and breakfast in the morning. Wonderful! Comfortable bed. Clean

The hot tub looked really inviting wasn't there for fun breakfast was great

Great location.

The room had some loose cereal on the nightstand and the mini fridge was dirty on the inside.

The staff are the friendliest and amazing breakfast and facilities