Edsa Shangri-La, Manila vs Similar Hotels

Many guests mentioned nice rooms and premium quality throughout their stay.

Rooms noted as spacious but some mentioned outdated features.

While many rooms are comfortable, some complaints about outdated furnishings and maintenance issues were noted.

Rooms were spacious, but there were safety concerns regarding the bathtub.

Generally positive sentiment, although some guests noted minor aspects needing attention.

Some reviews mentioned cleanliness issues, specifically in bathrooms and room odors.

There are reports of unclean curtains, wallpaper, and dust under furniture, indicating a need for better maintenance.

The carpet in the corridors was noted as not clean, which brings the cleanliness score down.

Great location next to shopping and other attractions, contributing to the overall experience.

Great location, very close to everything, with easy access to amenities.

Proximity to shopping and event locations is frequently praised.

Multiple reviews mentioned the hotel’s good location near malls and safe areas.

Consistently high praise for staff friendliness and helpfulness across multiple reviews.

Staff were frequently praised for their friendliness and accommodating nature.

Friendly and accommodating staff were frequently mentioned across multiple reviews.

Pleasant staff and quick response times received positive mentions despite some service issues during check-out.

Exceptional breakfast and dining options consistently highlighted by guests.

Food quality highly praised, with attentive service noted.

Breakfast received positive comments, but lack of dining options needs improvement.

Breakfast buffet was noted as good, though limited options were outside the hotel.

Well-equipped gym and other facilities, though some reviews lacked specifics.

Good facilities and services like 7 eleven, Starbucks.

The hotel provides basic amenities, but there are limitations such as no food service as per the menu.

Good gym and breakfast services, but noted that there was no spa available.

Guests felt they received good value for the rates charged.

Good offerings, although some felt prices were a bit high.

Value for the price is considered good, especially with the inclusive breakfast.

Concerns about perceived expensive pricing and issues with miscommunication regarding charges.