Conrad Tianjin

Excelente

The staffs at hotel are very helpful, especially the ladies at front desk managed to solve the issue of double booking

Nice

Nothing

一般

浴缸熱水不熱，櫃檯也只是敷衍 ， 差評

не изменили период бронирования с 3 до 2 ночей

Everything was first rate

Nothing

원래 예약시 36만원 정도라고 해서 예약했는데 실제 지불은 46만원 정도 지불했음. Booking.com에서 예약한 가격과 차이가 많이 났음. 앞으로 이 앱으로 예약하면 안될 것 같으

It's very clean room and comfortable bed!

Great food at the lounge, beautiful hotel. First stay but will definitely return. Appreciate the wonderful service provided by Irene at the lounge as well.

Wonderful stay with excellent service. The staff were welcoming and professional. The room was clean, comfortable and well equipped with everything I need. The location was perfect, next to shopping mall, walking distance to park, convenient to public transportation as well. I would highly recommend this hotel.

All the staff are lovely and welcoming. LOVE the pool!

Everything The Conrad is our happy place

The Hotel staffs are super helpful!

very nice place with very kind services.

2nd at this hotel The service was just elevated The breakfast and jian bing exceptional (City is famous for this breakfast pancake) I was upgraded to great room and breakfast staff really helpful Gym is also well set up with an amazing lap pool Location is fantastic

너무 멋진 호텔이었고, 사후 서비스도 너무 좋았습니다. 클래식하고 깨끗하며, 조식도 훌륭했습니다. 다음에도 꼭 다시 방문하고자 합니다.

This hotel is wonderful in every way

Nothing I liked everything

Location and a very grand hotel Breakfast staff and gym staff-pleasant and kind

All of the front end staff not helpful to English speaking clients -I understand the language barrier but they in the service industry-The breakfast and gym staff made an effort to use Google translate- The bar staff in the main reception area on Friday evening very unhelpful-I did complain to the duty manager-It's staff like this that disappoint the overall great hotel

Hotel is exceptional -Unfortunately the front end staff are very unhelpful-I can understand the language barrier but that is not an excuse -Staff in the breakfast and gym area tried using google translate to explain In English to me For such a grand hotel -Front end staff very disappointing I will stay here again for the location but it's not a 1st choice

I appreciate this hotel for its outstanding customer service, where the staff consistently demonstrate friendliness and attentiveness to meet my needs. The amenities provided here are top-notch, especially the breakfast options. The hotel's location perfectly suits my needs, with convenient access to public transportation. The cleanliness of the rooms and the overall upkeep of the hotel contribute to a consistently comfortable stay experience.

很舒服的酒店，房间很大，双床都是1.5m很适合亲子出游。早餐种类也多。游泳池很棒。

The CONRAD staff are polite and really try their best to provide good customer service. Their English skills can be limited, but it is passable. There is a Starbucks coffee shop around the corner that opens from 7. Very clean, good shower, toilet, bed.

Does not have good view. Service is average compare to other Hilton hotels. Food in restaurant are pricy and does not worth the money. Hotel room need maintain. Front desk staff seems lazy and does not offer you a positive attitute. Breakfast food quality are poor. Location of this hotel is not really suite for tourist nor business travelers.

Located near Tianjin Tower and a small mall, shopping and dining options around the hotel are fairly limited. Hard Rock Cafe just next door. The rooms are beautifully decorated and the bedding was comfortable. Water pressure for shower was good. The 1 bedroom residence rooms are spacious with a full kitchen and washer dryer. The only downside is the 3 minute walk back to the hotel building through a public plaza. Breakfast buffet was extensive and the executive lounge tea and dinner hours had a nice spread too. The gym had a power rack and dumbbells up to 35kg each. It also had various machines and kettlebells. However there was no lat pulldown/ row machine. The weight on the cable machine was unmarked.

Clean, welcoming and reasonably priced. If you come to Tianjin, don’t look elsewhere.

很新的酒店，室内装修设计都很前卫，尤其卫生间。不大喜欢的室内的桌子与沙发都位置固定且之间距离很小，不方便。也许没打算让我在室内工作？

Beautiful rooms and ambience

Top standard from a to z

It’s awesome modern-classic hotel with a touch of technology and cosy atmosphere. Love it.

I stayed at this hotel for one night with my family. As a Hilton Golden Member, my room was upgraded. Quick and friendly check-in process with warmly welcome fruits & sweets in the room. The room is big, clean, quiet, great garden view and very beautiful decoration. The Refrigerator is very large, special, and full of drinks. The big bath is very comfortable. The high-tech toilet is surprising. The staff were friendly and professional. The bed was of moderate firmness and softness, allowing me to enjoy a peaceful sleep night. The breakfast is rich in variety, fresh and delicious, and the dinner is even more memorable. The chefs' attentive cooking and the service staff's warm service added to my journey. The hotel lobby is too high and the columns are vast. I have never seen such a luxurious lobby around the world! The hotel is in a perfect location, near the metro station and Luneng Shopping Center has so much to offer! There is also a Hard Rock Cafe next to it!

英語が話せないスタッフが多い

Good location

Wonderful hotel. Clean, comfortable. Excellent breakfast buffet

Dinner buffet wasn't available everyday.

this is a true luxury hotel with fantastic facilities, the overall environment is unbeatable

the room carpet has some water stains, and the Nespresso coffee in the lobby was not the best

For work, I have travelled in the largest metros in the Americas, Europe, and Asia. Though I enjoyed many of my stays in many of the hotels large and small, none of them come close to Conrad Tianjin. The service provided was always timely and helpful, the atmosphere and environment in common areas and my room were always proper and comfortable, the breakfast was always splendid. Over the dozens of nights I lived in Conrad Tianjin, I enjoyed all of them. My fellow travelers, if you are visiting Tianjin, you should consider Conrad.

Maybe it's a crazy thing to comment on, but this room had the most fabulous toilet I've ever seen! Additionally, the maid service folded the clothes I left lying around and left me a personal note.

Nothing. Everything was great. I can't imagine what could have been done better. Worth every penny.

The hotel staff is really friendly and helpful

모든 것에 불편함이 없는 좋은 숙소였습니다.

The staff were super nice and friendly. The English wasn’t the best but the manager can speak English and all staff were so helpful whenever asked. The breakfast was a good mix of cuisine.

Excellent location, excellent facilities, first-class service, the best choice for traveling in Tianjin. Special mention to the room manager Lichao Wang (I apologize if I mistyped his name, it's been a bit long). A slight flaw is that the underground parking lot is a bit too crowded.

Clean and tidiness , also the staff service are very good

Nil

The food was great in the lobby. The hotel was clean and rooms were a nice size and layout. The staff were incredibly welcoming and friendly.

The WIFI was a disaster. It is so slow, it was impossible to use and restricted access to international tools like Google. Our company runs on google servers and we couldn't access any emails or files. The VPN's wouldnt work and this really ruined my experience of China as I was so busy for 3 days trying to stay abreast of business that the I failed to enjoy the WEF which I was there for. The room service food also came cold.

Unfriendlinesses of the spa hostess. She seems to be more concerned with her mobile phone than giving us the needed information. Rooms were not 100% clean. Corners weren’t vacuumed for ages and general maintenance needs to be done. At first glance all looks clean and perfect but when taking a closer look you see the defects and lack of cleanliness.

This hotel was next to metro station Tianta. Club lounge happy hour was so great to provide steak, fried fish, lamb, and sushi and a lot of local cuisines. Breakfast for Hilton diamond members was also various and delicious in the restaurant. Lobby was impressive with a lot of different animal sculptures. Room was very luxurious.

From the minute we walked out of the taxi to the minute we left the lobby, the staff were fabulous. Incredibly clean suite and the breakfast was one of the best hotel buffets I’ve experienced so far in China. Fabulous. Will definitely be back!

Beautiful hotel nicely situated in Nankai. The hotel is welcoming with airy and high ceiling in the lobby, punctuated with nice art. It was my first time going there and I must complement the excellent service, particularly from Ms. Carol Fu. We had lunch that was most impressive at the Brasserie G, off Bamboo restaurant. The food and service were first class. Chef Kim explored dishes inspired from Vietnam, Malaysia and as one cannot travel at the moment, it was a welcoming tour through delicious food! We will return, and I highly recommend!

Fabulous rooms with great amenities - TWG Tea, Shanghai Tang toiletries, smart toilet. Bathroom an absolute delight. Glorious lounge for Afternoon Tea. Fantstic service by the lounge attendants. A must! service started before my arrival with Leehom Li who took care of my questions relating to travel document issues. Well done. Overall, great value for money and while the club lounge was closed, the hotel did a good job providing alternative venues. Lastly, a5 minute walk from the subway station is a big plus. I had a couple issues though but am happy with management's response.

整体不错 老牌酒店 服务态度很亲切 早餐还可以

I stayed at the property for a week and was very impressed by the hotel and all it’s staff. The rooms are state of the art with the latest technology and very good in size. The service of the staff is excellent. There a mall hardly a few feet from the hotel with lots of restaurants which is great. Would definitely recommend this property to anyone visiting this city

This has been my first experience with Conrad hotel in Tianjin. Located around Tianjin radio&TV Tower, it takes only about 30min to get to the hotel from airport or train station. As a HH Diamond elite member, I was honored to be upgraded with a deluxe suite. The services of concierge was of perfect to me. Especially thanks for Amy and Marsem for their heartful service.

希尔顿的高端品牌康莱德终于在天津也有了，听闻8月份开业，赶上圣诞节来住一晚，也蹭蹭热闹，酒店的大堂设计感很强，房间宽敞舒适，因为是从Expedia的预定，还准备了水果，很惊喜，酒店服务很好，洗漱用品喜欢，晚上问服务员多要了一套，很快就送来了，挨着天塔和水上公园，交通方便，下次还会再来

Stayed in the Conrad for one night - happened to be thanksgiving and Christmas tree lights ceremony. Good atmosphere and staff were fantastic. Room was laa as the and well equipped. A good location and with restaurants nearby. I definitely will be going back will check out the fitness and pool next time.

Great hotel. Great location Great people Facilities and room are very good and clean. Special mention Iris Zhu. She is nice , efficient and professional, make everything work smoothly. Highly recommend if you are in Tianjin.

My staying experience at this "Conrad" Oct. 4-5 was a complete disaster and disappointment. My wife was sick and tired when we finally got to the hotel. I dialed the so-called "Customer Service Center" and asked for two whole wheat pillows and two extra bottle of water. The staff who answered the call told me that there was only one nanny on duty by then, and therefore, she did not know when our request could be attended to (This prompted me to think about a motel where there is almost no service or everything is self-serviced). I asked her to check and let me know. After 40 minutes without feedback, I called again. This time a new voice told me that she was on the night shift and she did not know what happened before. When I asked if they had a log book with a record, I received a very confident "No". After my repetition, I told her that my wife was sick and we could not wait for too long. During the next 30 minutes, my wife fell asleep without the wholewheat pillow and the water. I called to tell the "Customer Service Center" that we were sleeping and did not need the service any longer. I specifically asked her to inform the nanny (Tired to figure out whichever city she was in or how many more kilometers away she was from Tianjin) not to bother with the delivery. However, in another 20-30 minutes we were awaken by the door bell, no surprise: it was the nanny who had finally finished her marathon and arrived to disturb with no longer needed "service". It was almost 12:00 midnight by then. Everybody woke up and got frustrated with ourselves for the most stupid decision we made to select this "Conrad". The second morning when everybody was still asleep, we were awaken by the door bell at 8 am something. It was a smiling staff asking if they could provide paid laundry service. It was a terrible night that we spent at "Conrad". My wife got a high temperature and my baby girl got a strong headache. We checked out in the morning after this wake-up call. What does a standard hotel provide: a good night of sleep! However, what has this "Conrad" provided...?

Iris Zhu, who checked me in is the most professional service staff I have ever met. Hotel is beautiful as well, when you walked in, you knew is Conrad. Very friendly staff. 10 of 10. Looking forward to stay again.

Newly opened hotel. Very nice design. Friendly staff who are willing to help. I am a diamond member and was fortunate to be upgrade to suite room after asking if any availability. Originally they had only upgraded to executive room. Rooms are spacious and have all the amenities you could wish for. Very modern decor and everything is brand new since the hotel just opened mid August 2019. Probably one of the best designed rooms I’ve seen in China. I used to stay at Ritz Carlton Tianjin but I will now choose the Conrad. Nice executive lounge and great Staff. Happy hour and snack food from 6-8pm including beer, wine, and most common spirits. Soft Drinks and Coffee all day. Food was decent but not great. Hotel is close walking distance to a mall with many stores, restaurants, and 7 Fresh grocery market. FYI.......Avoid the tourist trap hard rock hotel. Overpriced and worst hard rock I’ve been to. Still some learning to be done. I was disturbed three times in one day when the “Do not Disturb” light was on. Probably just a training issue. Dinner buffet restaurant needs a lot of improvement. Avoid it and eat in the mall for 25% of the price and better quality. Would have given 5 stars but the price is a bit high for Tianjin and the hotel restaurants and entertainment leave for something to be desired.

The warm service and good location, you can easy arrival train station, very close to Line 3. Good breakfast and Chinese restaurant, i think here is the best luxury hotel in Tianjin. Highly recommend.

A brand new luxury hotel opened in its perfect condition. The hotel location is very convenient, 5 mins walking distance from the subway station and only 30 mins high speed train from Beijing South. That’s absolutely a good choice for your weekend getaway. One night is too short, wish to come back and stay longer.