Renaissance Tianjin Lakeview Hotel

The best hotel in the area of Teda

El hotel muy limpio, camas cómodas habitaciones amplias

都很好

咖啡機若可以給客人自己操作，應該在用餐上會方便靈活一些。

they don't refund my advance depoist amount after i checkout

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Ăn sáng nên có nhiều món hơn

The breakfast had an ok selection but sadly most of the items were cold, which put me off to go for dinners. Not sure if the chaving dishes worked as they should. Room service though was spot on.

Cold breakfast really put me off but everything else was great. If they can improve on that 10/10

Завтраки - единственный плюс в этом отеле

Отель откровенно уставший. На 4 звезды даже не тянет, о 5 и речи нет. В 10 вечера ресторан закрыт. Номер с открытия не освежали, очень угрюмый. Местоположение не айс, ничего рядом нет.

非常糟糕的入住体验，没有热水，等洗澡三个半小时打了五个电话催，最后在我的要求下才给换房，要不然就假装不理，这不是星级宾馆应该有的服务，差评。希望以后培训员工要积极为客人解决问题而不是一直拖延。作为经常在这里入住的老客人，非常失望。

ロビーが広々していて気持ち良い。 朝食も美味しい。 タクシーを呼んでくれる。 地下鉄が近くエスカレーターもあり、非常に便利。 お部屋も、ベッドも良い。

特にありません。

La situation calme de l'hôtel, la grandeur et la propreté de la chambre, la variété du petit déjeuner et le service, la piscine et la salle de sport.

Certaines lumières ne fonctionnaient pas dans la chambre

Nice hotel with extensive facilities and very nice setting. Friendly staff. Price/quality one of the better hotels ever visited.

The location of the hotel is great as there is a Metro station (Tianjinbinguan) right outside the entrance. This make going around really convenient and easy. Room is comfortable. Only peeve I have is that as a Platinum member, I would have thought that the drinks (soft drinks and juice) are complimentary in the fridge but it turns out it was chargeable. What I really like was that their indoor pool was well maintained.

The room was very spacious and comfortable! Beds were super comfy as well. Staff were all very nice and helpful - Especially our cleaner. Our rooms were always serviced well and we were always greeted with a friendly smile!

Slightly dated and floors were a bit dirty. A bit of a distance to some tourist attractions

good location,easy parking, splendid lobby hall with bright central ceiling and space. kindly staff

breakfast quality is really simple &cheapest, less my expectation as an luxury hotel

Room & bathroom were extremely spacious. Carpet had some old stains but other than that, the room was very clean. The window looks out to the lake behind the hotel too, very nice view. Staff were all very friendly. Really enjoyed my stay! Thank you!

Professional and warm service.

I had a deluxe lakeview room, and yes it was the lake, but woth massive building downstairs. Room 951.

Room was really big and comfortable, and the staff were really friendly. The view across the lake and Tianjin skyline was amazing.

We had a great stay, the rooms are spacious and clean, the bed was comfortable, breakfast had varieties of western and eastern food, facilities are nice to spend your time. We extended for 2 more nights. Staff were friendly and helpful.

Excellent breakfast buffet includes options for all visitors.

Quiet area, service is pretty good

Tired and ageing building but clean enough ..not for long stay

Breakfast was very good, they had plenty of options for everyone. In addition, they had a lot of Chinese typical dishes and we liked it because we had the opportunity to try different things.

The location, it was kind of far away from the main area. It took us around 30 min in the taxi to get to the Riverside area or the Tianjin Eye.

Wonderful stay. Very close to the subway station and many amenities. Staffs are very nice and helpful. Room is clean with nice lake view. Like this place. Definitely will stay again.

Rooms are big and spacious that come with age

The place is great. Will definitely come back again.

Great hotel

First time stay at this hotel for a short family getaway on the weekend. Excellent experience. Nice clean room, no mold in the bathroom like in many hotels. Nice service from staff - special shot-out to Vivian at the front desk for a caring checking experience with a smile. Nice pool and jacuzzi. Also, quite close (driving) from Luneng mall - a place we go to for our favourite ice cream on every visit to Tianjin. In the spirit of continuous improvement, will point out that the hot food at the Club Lounge was so so, although good selection of fruits and deserts. Will definitely come back again for a stay in Tianjin.

My husband and I have stayed at this hotel many times since the inception of the hotel. After more than 4 years of COVID-19 pandemic, we came back to this hotel. This time, however, we have been very disappointed - the management of this hotel has gone downhill. We checked in two days ago (April 13th). It was crowded at the check in. There was no longer a designated check-in line for Marriott Bonvoy members. That was okay for us. What was not acceptable was that our room temperature was 26.5 degrees (C)/79.7 degrees (F) and the air conditioning (AC) was not working. My husband called the front desk to ask for someone addressing the issue. The front dest person told him the AC was broken and it was unclear when the broken AC could be fixed. We slept that night sweating a lot. The next day, we went to the front dest to ask for solution of the problem. We were offered to move to a different and bigger room. However, 2 rooms that hotel associates showed us had the same issue - the AC was not working. We stressed that we appreciated the gesture, but we wanted a room with a working AC and comfortable temperature. During our communications with sever hotel staff members, including managers, the stories changed. One told us the hotel would not turn on AC due to unstable temperatures recently, while others told us the AC was broken and would be fixed in a few days. The weather forecast predicted to be 28 degrees (C)/82.4 degrees (F). After several rounds of discussion with hotel managers, we were offered a room in the residential/condo section of the property, where seemed to be more comfortable in terms of temperature. In addition to the broken AC, there were multiple issues in the swimming pool area. For example, men's steam room was broken; there was no towels in women's locker room, etc. My overall impression is that the management of this hotel has gone downhill. It is no longer a 5-star hotel in my view. We originally planned to stay at this hotel for 12 nights. We may need to move elsewhere for the rest of our stay and in the future. I would not recommend this hotel for the price. I gave 2 stars instead of 1 or 0 star is because I want to acknowledge the hotel staff members were all friendly.

Breakfast at the hotel restaurant was average. Below average for a western hotel brand in China. Executive Lounge still on restricted hours due to “Covid 19”?! Only opens at 1 pm instead of 6 am. Nothing written on the hotel website about the restricted hours. Very few English speaking employees even though it’s an American hotel chain. Very hard to communicate with the front desk and the lounge personnel. Rooms are outdated and need renovation. Carpets are dirty. Lounge bar had our bill wrong and tried to overcharge us. Front desk was unwilling to allow us to have a coffee from the restaurant even though people were inside. We had an early flight and needed to leave 15 min before the breakfast opened. Not very accommodating for a lifetime platinum member. Hotel was not prepared for the Chinese holiday. Everything was a mess during the first day. Took a very long time to get into the breakfast restaurant and all the food was gone. Trash and food everywhere on the floor. Half the tables filled with dirty dishes. Charges for parking, even when only dropping someone off for 5-10 minutes.

Everything at this hotel was fantastic. The staff were all very helpful and their English was good. The hotel is big, modern and with pleasant accommodations. The rooms are well equipped, clean and with good decoration. The breakfast had good and diversified options. We had also dinner at the hotel and it was very well cooked and served. The swimming pool and spa areas are huge and welcoming. We had much fun at the indoor swimming pool with our kids, it was a good alternative for the cold weather outside.

It’s not located in the city centre but there is a subway station right outside the hotel and you can easily get a taxi to the centre. The journey takes you around 20 to 25 minutes. There is a massive shopping centre just at a 9 minutes taxi ride. If you are from outside China have in mind that taxis are very affordable.

As I was approaching the hotel from the main road, my heart sank a bit because from the facade it looked very dated and my feelings were served right throughout my stay. Stepping into the main lobby, I can feel that the hotel indeed has its better days which was confirmed by my local colleague who said this is perhaps the first 5 stars hotel in the city. Check in was a breeze and I was given an upgrade to junior suite due to my membership status. Room is very large but the set up is old. Typical wood furnishing in the room with lots of space, what I don’t like is that the wardrobe is right at the entrance with little space for my luggage. Breakfast in my view is passable considering this is a grand hotel and there is no change of choices in the 2 nights I was there. Service throughout is attentive. As I always make it an effort to swim, I checked out the swimming pool which is indoor that is to me the best part of the stay but the walk from the changing room to taking an elevator to the pool can be challenging in cold weather. Overall a pleasant stay but I have seen better Renaissance but this is not the worst Renaissance

Everything was perfect. The staff were friendly and service oriented. The service was excellent in all respects. We especially want to thank Sonia and Serena who were extremely helpful. The hotel is beautiful. The breakfast was brilliant with many choices and high quality. We particularly enjoyed the club lounge where there were variety of refreshments and excellent services.

Nothing

Good

I stay at this hotel during my business visit to Tianjin, China.. I preferred this hotel based on feedback from my colleagues.. To begin with key highlights, the Front Desk staff understands and speaks English well and that’s a plus for me considering China who doesn’t have English as part of their curriculum at school.. I had selected king double bed with view of the front street. Room was big and spacious with a mini sofa and work desk.. The king size bed was comfortable for a good sleep. Bathroom had enough toiletries but you may ask for toothbrush, toothpaste and shaving kit incase required. They have a restaurant to serve the guests and a bar area open until about 1:30 am.. There are ample food options at the restaurant if you are a meat eater however it can be a bit challenging if you’re a strict vegan.. The only issue is that they have a variable day rate and can be different even when you but for a long stay..Make sure to be clear on the hotel rate while you book online. Overall a pleasant experience and special thanks to front desk team and Ms Odelia for helping me out with everything ..

Good location, large and clean rooms.

Breakfast hall and a little products

This renaissance impresses me with all aspects. I will stay here again next time I visit Tianjin.

The hotel is modern & comfortable to stay.

The toilet does not have Bidet.

Our room was huge, there were both a shower cubicle and a bath there. I want to thank the staff for the warm welcome 🙏🏼 we informed the hotel about our baby daughter’s birthday in advance and it was really nice to enter our room and see a birthday cake 🍰.

Unfortunately there was no halal food. We couldn’t even eat an omelette as they fry eggs on the same skillet as they fry bacon. It’s quite surprising giving the fact there are so many halal restaurants and cafes in the city.

Good Covid controls and cleanliness. Minor maintenance going on our floor, with noise kept at minimum. Breakfast with variety and great hospitality.

位置不错~早餐的时间段蛮长的

Great location. Easy access to public transport. Lake view is a highlight. Warm hospitality. A little bit of improvement on cleanliness would make a short stay just perfect.

No hot water during the afternoon.

Upgraded to a suite with my platinum status. The executive lounge was better any one you could find in america. Sarah was sweet and provided an efficient and personalized service. This hotel is highly recommended for all travelers.

I came to Tianjin a couple of days, I'v stayed in many hotels but this one is the BEST! I love food, beverages and excellent service here. Candice in lounge provide service which is exceed my expectations and she's so considerate. Lovely place, nice trip

Impactante, todo perfecto. La atención es espectacular, desayuno delicioso, piezas grandes y La vista al lago era hermosa. Sector spa también espectacular, piscina grande y buena para nada y baños con sauna, baño turco, jacuzzi, Completísimo. Totalmente recomendado.

한국인 Staff가 있어 좋았고, 수영장이 있어 편히 잘 지냈습니다. 수영장은 이용객이 많지않아 좋고 수심은 1.0m에서 1.6m정도로 깊어지는 경사로되어있습니다. 수온이 따뜻하고 자쿠지가 있어 좋습니다. 아침식사는 5성급호텔의 평균 수준입니다. 한국인 Staff의 친절한 지원에 감사드립니다.

The guy working in the swimming poor was very rude. I asked him if there was any button to turn on the jet water for the spa, he answered me like he wanted to hit me. Very hard to find cold drinking water(ice or ice water) in the hotel.

The location is good, easy public transportations; this is the main reason I keep coming back here. For some reasons they closed down half of the parking lot, hard to park, one star off for that. The service in the restaurant is close to none, I think they use too many trainees.

Super Zimmer und super sauber. Auch der Service war nett

Hotel Service is very reliable

Always reliable.

酒店整体感觉还可以，位置在城市中心，交通方便。

This hotel is conveniently located next to a subway stop. This was great!!

無從挑剔的好飯店 太棒了

Stayed 2 nights - great location. Close to restaurants and bars of TEDA. Breakfast good. Unfortunately coffee in the morning was many easy. Once the machine had been fixed, a mug available and milk find all was good. Recommend if working In TEDA area. Reasonable night life in area and walking distance

とても清潔な客室でした。 ただコネクティングルームだったせいなのか隣室からの声が気になりました。 地下鉄の駅はすぐ近くですが、観光地に行くには距離があります。 夜のビュッフェは値段の割に合いません。

Awesome. Highly recommended. Such a wonderful place to stay. The staff are nice, friendly and very accommodating to our request. Special mention to Iris who I think comes from France and she normally greets us and we engaged in a short conversation almost on a daily basis. This is my 4th stay in this hotel and both views whether the lake side view or city view were amazing. Located beside the metro or subway station and the rate is very reasonable. Will definitely come back and we've just booked again our two week stay for next month.

Always first choice to stay when I am back in town. The subway in front of the hotel is finished with easy access to two lines. The people are super nice, especially Iris from France and Summer Xia from the front desk. The upgrade to lake view room is definitely a big plus.

위치는 좋습니다. 아침식사는 가격대비 비쌉니다.

My husband was here on business, so our plan was while he worked I was on my own to explore. However, because of weather and location the places I wanted to go by myself were not in a walkable distance. This also was my first time in China and I did not read or speak Chinese which left me a little blind trying to figure out how to get around the city. Lucky for me I met the heart of Tianjin in the lounge at the hotel. The employees were very friendly and helpful, giving me suggestions and making sure I got to where I was going....for example scheduling a yoga class for me or ordering out food. They helped me explore the city tasting different foods and learning about their culture. Thanks to Olina, Lisa and Rebekah my stay in Tianjin was amazing and I hope to return!!

Great hotel for business. Stayed here for 9 days in March 2019 had great experience. The location: Very close to the city government of Tianjin and a high end shopping mall. Many food options near by including a Din Tai Fung. The dining options within the restaurant is not bad either. The room: I was given a room with lake view. You can see all the skyscrapers far away. Definitely as for a room with lake view if it is available. The room is a typical Renaissance room. Lake view rooms are slight more spacious than rooms at the other side of the building. The food: Breakfast features a fresh pressed juice station and a jiangbingguozi station. The first floor breakfast spot also has a big section of Japan/Korean food options. Breakfast at the first floor can be crowded. The executive lounge has less breakfast options, but much better ambience. The service: They tried their best to accommodate all of my request. I was able to check in at 8am and check out at 4pm. The team working at the executive lounge was very helpful during my stay. One exception is the lobby lounge. I was sitting at the lobby lounge waiting for someone and a person from the hotel came to me asked me if I needed to order anything. I said no, then the person told me the lobby lounge is only for people who make purchases (implying I need to leave). I found that rude and unreasonable, especially the lobby lounge only had less than 10% occupancy at that time. Other facilities: The gym was very well equipped. The locker room has both steam room, a sauna, and a whirlpool [couldn't figure out how to turn it on]. The exercising facility is shared with the Marriott Executive Apt. Overall, had very good experience here. Will come back again.

조식이 훌륭했습니다. 호텔주변에 호수가있어 경치는 아주 좋습니다.

Overall stay was a very good experience, I took a break and hotel ensures security of my luggage while I was traveling during weekends and come back check in on Sunday. Only drawback with this property was breakfast, it was so much focused on local taste and 100% meat items was pork, no chicken and beef options available. Breakfast should come up varieties considering international traveler as well. Bed - 7/10 Amenities - 6.5/10 Breakfast - 4/10 Meals - 6/10 Staff support - 8/10 Location - 8/10 Value for money - 6.5/10

Very good hotel, front desk team are so cooperative, room is big with comfortable bed, roome service is good, nice breakfast buffet, the fire house resturant is really good and the food is tasty, totaly nice hotel

it is pretty good, people are really helpful and nice, always glad to go back to Tianjin

This was my first time in a Renaissance hotel and the experience was really good from the time of checkin till checkout. I have stayed in quite a few hotels in Tianjin including other brands of Marriott-SPG group and I would rate the service quality in this hotel is a notch above the benchmark. There’s no overdoing, they just do things right which could be experienced overall from front desk to restaurants to concierge to Club lounge. Sure, I would be happy to recommend this hotel to others and to be a returning guest myself if I visit around this area again. Thank you Team Renaissance!

Hotels.com made mistakenly sent wrong info to hotel a d i had some problems with checking in at front desk but hotel resolved it. Service representative at front desk Miss sun kim was very helpful and kind

湖邊房間景色優美，晚上大堂有live music，不錯。附近餐廳配套很少，建議在酒店吃或預計打車到其他地方找吃的。

ベルボーイさんが常にドアの内外にいて親切。フロントの係の方もスムーズな対応でした。広々としたツインルームは清潔快適で、バスルームも広く申し分無いお部屋です。一番良かったのは、ビュッフェの朝食。その場で作ってくれるフレッシュジュースや、コーヒーや食事をテイクアウトしてokだったのが他には無い素晴らしいサービスだと思いました。週末の朝食は激混みですが、それだけ人気があるのが伺えます。また絶対泊まりたいと思うホテルの一つです。

Nice hotel and good breakfast

stayed for one night in mid June. good : check-in was pretty good & smooth, recognizing my gold status, room upgrade..etc. very efficient. bad: - asking for additional bath towel, it took a very long time with a follow up call, eventually showed up - after getting the towel , with my "do not disturb" sign turned on, a staff member showed up at with bottled water, which I never requested, and they do NOT observe "do NOT disturb" , unbelievable! - with the "do NOT disturb sign on", in the middle of night, hotel staff called my room - waking me up, of course - asking me if I still need bath towel, which they had already sent to my room after excruciatingly long wait. The lady from the hotel even started to argue with me.. - they never credit me for the stay to my Marriott account , at least not yet ( I called the hotel a week or so after I checked out, the manager on duty was supposed to get this done, so far no credit yet. They should have credit the staying guest right after they check out at first place. (supposedly, on the day of my check out, their system was down, but they should not be excuse for not credit me 2 weeks after checking out) Not only have they failed that, they are still dragging their fee to credit me for the night on my account. So, the service overall was terrible with the exception for the check-in at the front desk . I wouldn't recommend this hotel.

捧场

This is a good hotel. Maybe more of a 4.5 but there is no option for this. Rooms are spacious and have everything you need for business travel. The TV channels are a little hurting if you only speak English. I watched too much CNN World... The movie channels had no movie that was worth watching from my viewpoint. The lounge is quiet if you have a club room. The evening food in the club is decent. Standard drinks. The breakfast was much better on the ground floor. The free coffee in the lounge was a nice benefit since coffee is expensive (around $10 CAD!). The location of this hotel is good for traffic generally. Easy to get to the southern downtown area. Some attractions nearby. Directly around the hotel there is not much to go to, so it is either by taxi or paying for the food at the hotel. The prices at the hotel are expensive overall if you are going to eat or drink there. The lounge band is good and very talented. Nice was to chill out at the end of the day.

After fully immersed in historic sites and tourist attractions in Tianjin (五大道风情旅游区,意风区,金汤桥,古文化街), we enjoyed good rest in the well equipped rooms and lounge on the top floor in this hotel. The breakfast was decent with freshly made juice. The service was good even though rooms for improvement comparing to other Marriott hotels in Shanghai and Hangzhou.

아주 좋았습니다. 주위에 편의점이 없는 게 흠이에요~.