Renaissance Los Angeles Airport Hotel

The hotel was nice!

I was DOUBLE CHARGED for 1 room? I told him at check in I already paid by phone! He had me pay again from my checking account because that was all I had! Which was my house payment money.And left me with a financial hardship because I was unable to make my house payment on time because I had to wait a few days to get the money back into my checking account. So not a good life experience.

Quiet comfortable room with ample facilities

Nothing

Very nice and clean

Excellent customer service. Helped accommodate us

Posizione rispetto all’aeroporto.

Struttura moderna, vicino all’aeroporto di Los Angeles. Camera molto spaziosa e silenziosa.

Abbiamo dovuto aspettare 1 ora la navetta che dall’aeroporto porta all’hotel, erano troppo poche e quindi sempre piene. Il prezzo per notte è troppo alto, così come i prezzi per la colazione.

Location and staff were great from start to finish The shuttle driver was excellent

Restaurant and coffee bar

Not enough hot water ac did not function properly and water in shower kept running out

Easy access to the hotel from the airport. Nice parking but expensive

No coffee cups in the room. Only one packet to make coffee. No coffee available in the lobby for early departures.

Location, room

Where's the 24-7 coffee, tea service? It's always near the elevators. But you give away free soccer sangria?

Very close to the airport. Option to check out late, for a fee. It was reasonable.

La ubicación es excelente con bus 24 horas que te lleva de la terminal al hotel completamente gratis, las personas de la recepción super amables una opción ideal para una noche de paso y seguir con otro vuelo.

Pedimos una habitación para 2 adultos y 1 niños y nos dieron una cama doble y quedamos un poco estrechos

必要な物は揃っていました

クローゼットの電気がドアを閉めてもきえなかった点です

Dos habitaciones diferentes y ambas pegadas a los ventiladores del aire acondicionado general del hotel, nos quedamos ahí por el jet lag y no pudimos dormir por el ruido

Convenient location for early departure from LAX

The charge for parking was a bit excessive (we’re from the Midwest and not accustomed to paying for parking 😬)

De locatie

De douche was koud. Vieze onderbroek lag er achter het gordijn. Parkeer plaats heel duur. Wifi ook heeel duur.

The location and atmosphere were great.

Staff did not let me know there would be an incidental fee applied at check-in nor was that listed on this site. That is why I chose this hotel, because I was only staying for a few hours and didn’t think that would be a thing.

Hava alanına çok yakın

La situation géographique par rapport à LAX, la navette aéroport, l'hôtel chic

Le prix du parking : 80$ la nuit....

スタッフが少なく、いろんな場面でトラブルになる。英語が話せない人は、ここに泊まるのはお勧めしない。 特に駐車場に車を入れると高額請求あり。

מיקום מצוין. מיקום טוב.

ארוחת בוקר חלשה מאד.

The wait for the shuttle bus at the airport was long.

Great amazing I will definitely be back. Very nice and clean and peaceful.

Absolutely nothing negative! 100000/10

Location, decor, bar/lounge.

Our air conditioning unit didn’t seem to be very efficient - the room remained warm.

Clean, located close to airport

I only stayed overnight, so did not get to check out the full facilities

Bed was comfortable. The bathroom was quite dated and the shower was too low for me (6ft)

The hotel hasn't returned my security deposit despite a month passing and me leaving the room as I found it. It's been impossible to contact/hear back from anyone. The staff member at the front desk who checked me in also acted somewhat bizarrely. She spoke like a character from a Manga cartoon reading off a script - totally disingenuous and robotic.

フロントスタッフの対応は良かった

宿泊人数分のタオルが用意されておらず、初日に連絡したか翌日以降もデフォルト数しかセットされていなかった。 相対的に施設機能に関する案内が無さすぎる（湯沸かし器の使い方、フロントデスクへの電話法など、一切掲示なし）

Convenience of free shuttle from airport to hotel

Everything was good. We were able to walk about 15 mins to collect our airport hire car the next morning.

We had a great time. The hotel was very comfortable.

The stay was very convenient due to its close proximity to the airport, which made everything much easier for us after our flight was canceled. We ended up staying for two days, and the experience was smooth and comfortable the entire time. The airport shuttle service was excellent—reliable, quick, and made transportation to and from the airport completely stress-free. Another big advantage was the location; it was also very close to SoFi Stadium, so we were able to easily get an Uber from the hotel and spend our extra time exploring the area. Overall, the convenience of the location and transportation options really made the unexpected extra stay enjoyable and hassle-free.

The main thing we didn’t like was the stress and inconvenience caused by our flight being canceled, which is what led to us needing a last-minute two-night stay. While this wasn’t the hotel’s fault, it did create an unexpected situation that we had to adjust to quickly. At times, it felt a bit hectic dealing with rebooking plans and changing our travel schedule on short notice. Other than that, there wasn’t much to complain about regarding the property itself. The hotel actually made things easier once we arrived, especially with the reliable shuttle service and convenient location, which helped reduce some of the stress from the travel disruption.

Et virkelig pænt sted, vi kom sent og tog afsted næste morgen, så vi brugte ikke rigtig hotellet. Men førstehåndsindtryket var virkelig godt og personalet meget søde. Det lå tæt på lufthavnen, så vi kunne sagtens gå fra lufthavnen til hotellet

Ideal location

床很舒服、櫃檯人員非常客氣！在機場的接駁車有線上指示，會很清楚

THE BED

TOO EXPENSIVE AND PARKING IS OVERPRICED

Le confort

Beds were comfortable. Staff was lovely. The GM actually helped us bring our bags to our rooms as she saw we were struggling.

The room was basic but not bad. Shower could use an improvement.

Seit Jahren immer wieder schön, sauber und gut ausgestattet

Keine spätere auschecken, nur gegen Gebühr, Personals etwas überlastet und unfreundlich!

Habitación limpia y camas cómodas.

Al momento de retirarnos del establecimiento, se nos cobraron dos días de estacionamiento, a pesar de que solo utilizamos el servicio durante un día. Informé esta situación al personal, indicando claramente el uso real, pero aun así se procedió a cobrar por dos noches. Adicionalmente, se nos volvieron a cobrar impuestos que ya habían sido previamente pagados a través de Booking. Debido a la urgencia por tomar el shuttle al aeropuerto, no tuve la oportunidad de revisar detalladamente la factura en el momento. Sin embargo, durante el trayecto me comuniqué de inmediato con el hotel para informar lo ocurrido, sin obtener respuesta. Posteriormente, desde Booking me indicaron que se gestionaría el reembolso. Hasta la fecha, he completado en tres ocasiones el formulario correspondiente para solicitar la devolución de este cobro indebido, sin recibir respuesta alguna. Considero que toda esta situación se podría haber evitado si el personal de recepción hubiera atendido adecuadamente mis observaciones en el momento, en lugar de desestimarlas.

navette pour l'aéroport, proche et rapide.

le hall très bruyant, beaucoup de gens pour peu d'employés présents pour nous répondre

Le confort du lit, Grande salle de bain

Il faut payer pour la wifi

Chambre très propre et literie confortable. Personnel très aimable, big UP pour le personnel du restaurant présents au petit déj (FIRMIN et JORGE). On était pourtant juste à coté de l'aeroport mais ce n'était pas trop bruyant, je n'ai pas beaucoup entendu les avions.

La salle de bain était un peu "passée". Elle était propre mais les installations étaient vieillottes. Et les vitres de ma chambre étaient tellement sales que je croyait que c'était du verre "fumé'.

NAVETTE POUR L'AEROPORT LOUPEE CAUSE SURPOPULATION DANS LE BUS

Great location, very handy for the airport, surprisingly quiet considering the location. Staff on the desks and restaurant are very helpful, this is our 6th/7th visit here but still our LAX go to. A pleasant, convenient and comfortable stay.

Rooms are now getting a bit outdated.

Charging US14,95 daily for wifi is a ripoff. That´s what I pay monthly at home. Nowadays seldom hotels charge for this service, specially at an airport, where many foreign travelers stay at airports for connections r¿to other detinations.

The room was clean.

I would not recommend this hotel to anyone traveling. I booked my room months in advance and requested an early check in time with no responses via messages or phone, the days before I would be getting there I was told they saw my request but said nothing because they were booked fully. I get there and they apologize and say they will send a bellhop to retrieve our bags and put it in our room and that they would call us when it was ready. We waited for 3 HOURS, with no calls, texts, anything. It wasn't until my boyfriend asked in which they said our room was ready AN HOUR AGO!!! We made our way to our room to find our bags weren't there, they were sitting in a cleaners closet. We brought the bags up ourselves to our room and the room was nice. The only bad thing was that there was no air conditioning and the windows were bolted shut. I've been at many hotels where they allow you to open it but small enough to where no one could fit through, so when they tried to say it was for safety it seemed like total BS to me. The room heated up fast and we constantly had to be walking in and out of our rooms just to cool off. This place was ridiculous and not worth my money. Oh, and they also charge $15 for wifi per device.

Everything!

The breakfast was a little pricey…

酒店很安静也非常方便，很舒适，会再次入住

Room very comfortable and large. Bed Great and couldn't hear the airport at all.

Breakfast very expensive and so chose to go elsewhere each morning

It’s so nice and the beds are so comfortable, it was room service and a bar.

We did not eat breakfast

I dont need to explaine

bathroom was clean and the sheets on the bed was comfortable

no street parking and not enough snacks and food options at the front desk

Tamanho do quarto

Não tinha muita pressão no chuveiro

Program telewizyjny

Dzwi w pokoju do następnego pokoju tzw. Pokoje łączone do którego w nocy wprowadzili się goście i gadali do rana.

The Staff Was Excellent

N-A

The room and the view

They attempted to rip me off 529.00 dollars claiming I ate 250.00 dollars of merch at the restaurant with the shiti3ss menu in the western hemisphere I ended up doing Uber eats and thank GAWD it was an Olive garden nearby I can barely finish a child's cheeseburger at Wendy's and when people especially black people see a black person of wealth and status they will do everything to rip you off that happened to me at this hotel and the frigging elevators malfunctioned

Great location for accessing LAX, good restaurant, loved the indoor decor, super comfy beds, suprisingly quiet

Whilst the hotel and the staff are good beware of extra charges. I elected to have a late check out which was noted as $50 on the TV in the room but at the reception they charged me $80. I also drank a bottle of water that was noted as $6 but charged more than double on my credit card. At checkout I was told I would be emailed a copy of my receipt/invoice which never happened despite me following up a number of times. All quite fishy.

Einfach alles👍🏻😍

One of the best place to stay near airport.

El transporte al aeropuerto La buena atención de José en el restaurante.

El colchón demasiado blando, muy inestable, nada cómodo. Costosa las opciones de desayuno

Stain on sheet. Rug worn

Convenient location, clean, modern.

Parking was pricey

L'accueil à la réception était bien avec du personnel agréable et aimable .

Le bruit de fond dans notre chambre comme celui d'une machine qui ronronne toute la nuit et les coussins trop mous.