Comfort Inn Brossard

The breakfast was fine, as expected. The parking was also fine. The room was clean and neat but there was a burnt out light I couldnt get the tv to work. Staff seemed dismisive of my concerns and couldnt resolve them (I was there a little afyer 4:00pm). An inconvenient room change and the issues were resolved.

Clean room, quiet, great location but need different breakfast menu everyday. Need also elevator to second floor where we stayed but overall good!

Good

Excellent service they also spoke some English.

Confortable stay. Clean room on second floor. Good breakfast included. Near very good asian restaurant. Free parking on hotel side.

Goog

Was very clean , comfortable and well priced

A strange thing happened! We were assigned a room that had not been cleaned. Booze containers on the table, bed not maid up, dirty linens In the bathroom. We went to the front desk and were given a new room that had been cleaned. This has never happened to me before. I’m not sure how to rate this.

Need to work on housekeeping and customer service. The guy Rudy was not very accommodating/ had an attitude problem. Not just with us but with multiple customers at the reception

Great service

It doesn’t have elevators. You walk all the way in the corridors nd take stairs

Ottimo

When you arrived really to check in they’re protecting the safety of the travellers.

Shower needs a spot to put soap Dog fee far too high Hallways dirty Front desk and housekeeper unfriendly.

room and bathroom was clean. generous amount of towels. Big parking lot with easy accesses

Comfortable stay and worry free parking. I truly appreciate the friendliness of all the staff.Looking forward to another stay in Comfort Inn Brossard.

The goods: above expectation breakfast, good and safe location, with many restaurants and stores nearby. What could have been better: building is showing some age, with not so good sound insulation for internal walls.

very affordable and comfortable and staff were great- but there was a garbage bag left by the stairs the full 24 hours i was there and also the shower tap fell off when i tried to use it

I could not get a good night sleep because i'm afraid being infested.

Good location, safe and quiet. Refrigerator, bed mattress needs upgrade.

Room was dirty - the floor was sticky and evidently never mopped. Bed was uneven and super hard to sleep on. We could hear everything from inside the room - people talking, flushing from other rooms, etc. There was no way to adjust the AC, it kept reverting back to 62F despite trying to re-set it and even turning it off was impossible. Hair dryer was missing from our washroom, the back screen door was broken. The place is very dated and needs an update. Free breakfast was decent, the staff seemed friendly and the shampoo & conditioner dispenser in the washroom was a bonus.

The bed was ok. The derive not good

Maybe have the staff ensure more control whenever teams are occupying a lot of rooms. So much noise in our room because of the kids running up and down the hall. We drove from Nova Scotia with 2 kids and just wanted to shower and go to sleep. I saw 10:18 before I finally fell asleep. Kids should be in rooms by 9:00 at the latest.

The AC was very noisy and the room was a and a bit dated but comfortable. Great restaurant Barbies right across the road.

Good place to stay.

Great Experience

Limited Breakfast, and no one to clean our room within our 3 day stay, left everyday from 9am-3-4pm and never got beds made, towels changed or anything

Great staff, comfy bed, good hotel for a quick stay while road tripping

Nous avons dû être transféré dans un autre hôtel 15 min plus loin , aucun rabais , ça sentais hyper fort dans les corridors, le plafond suspendu avec des rond de moisissure , nous avions des araignée au plafond de notre chambre . Bcp de vacarme tôt le matins . Nous sommes revenu plus fatigué que d’autre chose . Nous ne retournerons pas dans ces hôtels .

Clean

Good location for a quick stay. The hotel definitely needs updates and renovations. The free breakfast was convenient, but the eating area was very small.

No elevator so we had to drag all of our stuff upstairs to the second floor.

The front desk clerk was cheerful and polite. The room was comfortable and clean but needed some quick fixes…wallpaper peeling etc

Great location close to Montreal and convenient to the highway 10 bridge. The property is quiet, clean and well maintained. The only negatives are, the breakfast room is small and crowded on weekends, the staff doesn't keep up with restocking breakfast items and there is no public restroom near the lobby.

Room had a stale smoke smell that was hard to ignore, and the breakfast was extremely sparse (i.e., empty fridge, 1 apple in a bowl, 1 english muffin, 5 pieces of bread, etc). Frustrating, when you're counting on a quick breakfast before checking out. Staff seemed pleasant. ×

Stay was okay.

All the staff are polite. We really enjoyed our stay. Merci! You guys are amazing

Sorry to have one criticism: NO ELEVATETOR and very long hallways (Have a bad knee) GOOD breakfast offer

Very poor mattresses and pillows.

Staff at front desk were very busy pleasant to deal with, and checking in was a quick process. Breakfast included had typical selection-cereal, sausage, home fries, scrambled eggs. Location was good for us based on the purpose of us being in town. Could have down without having to do all the U-turns on Taschereau blvd getting to and from the hotel. The rooms were dated and that was ok. However things like wrinkled bedding, stains on carpet, mould/dirt around door frames and baseboards, and lack of things like towels and just 1 facecloth for 2 people staying in a room was not acceptable. The sounds from hallways and nearby rooms carried clearly into the room and was noisy and disruptive. We cut our trip short by 1 night and are not likely to stay here again. Although the rates charged were comparable to other hotels in the area, the price should have been much less for this 2* place that was below the quality and standards of what other places offered.

Good all round spot.

Front desk was very accommodating providing extra blankets and pillows upon request. Location was nice with lots of food options nearby.

Clean, comfy and in a nice area

Close to the main road and the beds were comfortable

We had a great experience during our stay. The room was clean, everything was in working condition, and the staff were friendly and attentive. It was a comfortable and pleasant visit, and we truly appreciated the smooth check-in and overall hospitality.

Clean

Friendly staff

Two story hotel without an elevator

Overall quality of the property was low. Staff very nice.

Pretty comfortable stay for a good price. Bathroom door didn’t close properly but everything else was great

Good

Great location and King Size Bed available at the last minute. Very clean. Will repart for sure.

Clean and comfortable,

We have requested

Good service and clean property thanks

It was very clean and love the breakfast option is always a treat. Very happy with our stay.

We enjoyed the breakfast and comfortable bed, But the shower tap did not function properly and no hot water, the ice machine close to the bedroom was noisy, and an unpleasant smell at the check-in area.

Towels, bathroom, sheets

Clean nicechotel with excellent and helpful staff. The only thing is the fact that this hotel is two story without an elevator. This should be high up in the hotel description, not at the bottom. If you saty and can't do staris, reserve a ground floor room.

Jai réservé une chambre sur votre site, jai choisi une chambre upgrade qui n'avait pas de tapis, qui etait renovée et qui etait grande. À mon arrivée jai reçu une petite chambre non rénovée, avec du tapis et très petite..... je suis allée à la réception pour avoir ce que j'avais réservé et ils n'ont jamais voulu me donner une autre chambre....alors que jai pourtant payé le prix d'une chambre rénovée....cest de la fausse représentation....

Lovely little place to stop for the evening. Friendly staff and clean

Wall are paper thin, because there is a complimentary breakfast from 6-10 door were slamming at 5:50am without stopping, yelling and screaming in hallways, Staff were very good but rooms are very dated….deff rooms should be 75.00 a night as not worth anything more. i will spend a little more money next time and stay elsewhere

The in-room amenities were excellent — everything was clean, and the check-in/check-out process was seamless and hassle-free. The only downside for me was the bed sheets. While they were clean, the fabric felt synthetic and wasn’t the most skin-friendly, generating a bit of heat and discomfort during the night. A more breathable fabric would’ve made the stay perfect.

It was nice , the staff is very welcoming and nice

service could have been beter

Needs better air conditioning in the room.

Very clean, comfortable and quiet. Friendly and efficient staff

J’étais déçu car seulement une serviette de bain pour deux personnes Le reste étais parfait Déjeuner très bon

The night we checked in I went to take a shower the water was pouring out of the knob. My husband went down to tell them. They said nothing they could do for us because of the way we booked. Not in the mood to argue after a 10 hour drive. Then the remote did not work for the tv called down they said if we wanted to we could come down to the front desk and get new batteries. Turns on the lamp by bed it is dimming and going bright. Ask for a room change we were told we could not change room because of the fact we booked with hotel app. We booked and paid for 2 days. I have to sponge bath. When debit back to the room we hope at least the tv and light would be fixed. NOPE Upon check out I complained again and was told to day I used an Ap to book

Location

Staffs and service was good.

The upper floors have not been renovated yet; bathroom fixtures very old and shower needs to be replaced asap for water mixing properly.

Great

Very overpriced for the equality. Beds were too uncomfortable

This is an economical stay if you expect a basic decent room at a good price point. My rating is also driven by the value for money. Positives- Basic breakfast included scambled eggs, fresh waffles, cereal, hashbrowns, good coffee, fruit, breads and spreads. Microwave in the room is a great plus. Ample free parking on the lot on ground level Right on a major road within 15 min from downtown Montreal and a few eateries nearby Downsides- Even though no elevators, but the hotel only has ground 1 floors so not too much of a hassle unless you have a lot of heavy luggage Breakfast room is slightly small. Rooms are old without much view but given the price point, it is worth it if you just want to stay and explore around.

Breakfast was poor, some regular items were out of like waffles, they said because of the holidays, i guess there is a lack of planning

Great affordable hotel, it was clean but a little old. Lobby was extremely hot all the time and for breakfast was very uncomfortable due to high temperatures (above 80 degrees). Location was great!!!

Great Location and excellent value

Good stay

Overall very nice. Just a few minor changes to bathroom would be helpful

Booked a room, callback to mention that I need a room on first floor. They found a solution without making a big fuss about while. While hotel was very full.

very good 👍

nice place

When I booked and paid for the room it said 2 queen beds but I check-in and they're 2 double beds.So cramped when we sleep. The bath tub drain not working, when I take a shower the water level is above my lower legs

The room is not clean,a lot of hairs left from previous guesses, not good fresh air, door is stuck , room is to small conlare to the pictures

Convenient and a drive not too far to Panama station

.

Well kept up

the location was excellent

The Ladies of the kitchen and the service room were very Nice and kind. Thank You for All the service.

Personne a l'accueil sympathique. Tres petite chambre. Quand meme propre mais il avait des cheveux partout sur le plancher de la sale de bain. Sur les photos les chambres ont pas de tapis mais nous avions du tapis dans la nôtre. Le déjeuner est tres bien.

The property is in Brossard, far from Montreal attractions or a metro. But otherwise, there are many tourist amenities nearby. It is understaffed for its size. Rooms and parking are adequate. But the management apparently seems to be cutting corners. Breakfast area is far too small for the number of guests and the chairs as well as food items run out all the time. The staff deliberately ignores restocking of breakfast items, while housekeeping staff require constant follow-up if you wish to get your rooms cleaned. An adequate property made unpleasant by understaffing.

Like the place

Clean quiet hotel within walking distance of a bus stop and numerous eateries and shops. Free continental breakfast makes it so much easier with kids.

Location was easy access to the freeway and to downtown Montreal. We wanted a motel with ground access to outdoors as we had a four month old dog. In the rooms the floors were laminate. They were likely vacuumed everyday but not washed. If you walk with bare feet on the floor your feet were left very dirty.

Close to a bicycles path, everything u need is just across the road,beds comfortable. Could have better in-room floor cleaning breakfast is best!

Clean room and nice furnitures...but receptionist can even offer a bottle of water ,when I ask!he said you have to buy it .shame after 4days

Arrived and the air conditioning unit was broken and it was very hot in the room. The desk staff was pleasant and took a look at it, and eventually called maintenace to fix it but it was inconvenient. Beds were comfortable. Breakfast was mediocre, and had limited seating. No elevator.

The A/C wouldn’t turn off. We froze all night. And there were no extra blankets. Tried calling for service several times, no one answered.

This place was perfect for me and my family