Hampton Inn & Suites Atlanta-Downtown

The employees were first rate, even the lady taking care of the breakfast bar.

The ONLYnegative was the handicap shower allowed a lot of water on the total bathroom floor. This could be a danger to future handicap guests.

todo

Great walking distance from all amenities

Staff,rooms,

Shower hold water

Everything

Everything was good

I love that all of the people there very friendly. Very helpful

There was nothing

The hotel was clean and quiet.

Personal atento, cama comoda y buena ubicación.

Se ve que es un hotel viejo, con mucho deterioro en sus instalaciones, poca variedad en su desayuno y en esta ocasión no se hizo aseo a la habitación.

Location is close to all downtown activities. The Olympic park is a couple blocks away. Unfortunately it was closed due to the soccer games a month ago. The Atlanta’s Mart is about a 5 min walk away. Safe area of town. The hotel is a bit dated but not dirty. The breakfast is very good. We stayed 5 nights and the hot breakfast changes daily. The front receptionists were wonderful to work with. Tee went out of her way to make sure we had the best accommodations! Darla (breakfast area) is very welcoming and a joyful person. We stayed in a double queen studio (no separate door for bedroom area) and a King suite. This had a door to separate the room from the living area. Rooms are spacious except for when you pull out the hide a bed. It becomes very tight and hard to walk to the bathroom from the beds. Outside the dated rooms I would give this a 5 star for service and location!

La ubicación

Nada

De ligging

Close to everything friendly staff

Had very little breakfast left at 8:45 and it was to end at 9:30.

Emplacement accueil

Ras

Tenho uma reclamação : ao sair do hotel deixei uma garrafa termina de alumínio Grande, na geladeira . Saímos Na hora do Almoço e voltamos fim da tarde e sequer o empregado deu atenção ou subiu ao quarto para olhar . Disse-me que alimentos são jogados no lixo. O Interpelei e disse que não tratava de algo a ser jogado no lixo , contudo, poderia rever o lixo que não tinha sido descartado - o que foi negado . Após pedi para identificar a empregada que limpou o quarto para falar com ela e neste momento ficou ele bravo e chamou a gerente . Está limitou-se a dar um cartão do hotel com seu e-mail . Mandei vários e-mail e sequer foi respondido . A guardada era grande e continha remédios controlados e por isso de nossa insistência e relato do descaso . Registro que a modelo da garrafa é tamanho Não é o Tipo de coisa que se joga fora e a postura do staff é do tipo de quem se aproveita de turistas!

The hotel is in a historic building and the location was in a central downtown location within walking distance of attractions. On-site parking was available and convenient. Front Desk Agent, Christopher Boynton (if I recall his name correctly), was very friendly and helpful. The suite was a decent size with good amenities (microwave, mini fridge, bar sink). It suited us well.

Breakfast which was included was not replenished. There literally was nothing to choose from so, we left. I don't book hotels based on breakfast being offered, but my sons would have eaten breakfast if it was available.

The location was great was visiting for a concert. The king room was comfortable slept great with the bed and we had a great view. The tv was loud too

The rooms are not super sound proof could hear the other doors slam.

The ADA room, when I first entered it, was not complete up to code. However, once I pointed out some of the issues (too high clothes rack in closet, soap/shampoo not reachable from shower chair) the hotel fixed them that day. It was amazing to see such customer service and I really appreciate it. Kudos to engineering and management for taking my comments seriously.

Helpful team

La ubicación es muy buena para ir al estadio

El personal del front desk fue muy desagradable

Breakfast ran out of certain food items by 9. Shampoo and shower gel was very low.

Locatie en dat was het enige

Tijdens mijn verblijf kwam ik bedwantsen tegen. Dus een zeer slechte ervaring voor mij. Heb nu ook jeuk en uitslag

Location was great.

Front desk staff was not very friendly. The room was not ready at the indicated check-in time.

Its really close to Atlanta market and downtown location

Breakfast is poor

地點好、房間乾淨舒適

早餐熱食種類偏少

Clean, comfortable rooms, friendly staff, and decent breakfast. Recommend

Clean and comfortable. Daily breakfast was offered. Manager was helpful.

Strong smell of marijuana in my room. Was offered new room after calling front desk, but was told I had to move all my things at 10:30 pm. Staff was very rude and unaccommodating at that time. Offered no apologies etc. No manager to speak with at night. Large homeless population around hotel. Not the safest area.

Everything was clean and staff was friendly!! Genuinely couldn't ask for more.

Microwave didn't have mechanism that let it spin so it didn't heat food properly. Shower only heated up when turned to halfway and got colder at the top.

Location

A bit dated

Don't stay at this hotel if you don't want your car to get booted. My car got booted in their parking lot after I paid for parking for 4 days. Parking tag on the dash and everything. They boot cars for fun over here and don't care about their customers. Been waiting for hours to get the car unbooted, and missed my event. Stay at any other hotel nearby, lots of better options that guarantee you won't have a ghetto experience for your stay!

I enjoyed my stay at Hampton Inn. The staff, especially the staff at Breakfast time were so friendly and really helpful. The lady that checked us in was also wonderful. Unfortunately, I don’t have their names. Breakfast was good, room was good.

My only complaint was the WiFi which sometimes disconnects, which was quite often.

The staff was exceptionally wonderful. Please forgive me, I asked for these three ladies names and misplaced the paper. The three ladies that worked in the breakfast area that morning were so kind and helpful and nice.

The staff

Excellent customer service, a convenient location, and a beautiful landmark building. A handwritten note card from the housekeeping staff, which included the name of the person who cleaned the room, was a thoughtful and personal touch.

The room was clean and comfortable, but the beds were a bit too firm for my liking.

The staff was amazing.....all of them were so welcoming

I didnt like having to pay $35 a day for parking. I came see forbthe public but not for the guest

I liked that it was within walking distance to many attractions and the State Farm Arena.

My television stopped working on the 2nd night. There wasn't a microwave in the room. The hotel parking lot had limited parking spaces for guests. The cost for parking was only made known at the time of check in.

Nuestra estancia fue breve pero la disfrutamos, la ubicación es muy buena ya que puedes ir caminando a las principales atracciones, así como a la terminal del metro, los alimentos estaban deliciosos y la decoración y estilo del hotel me pareció muy linda, la habitación era limpia y espaciosa, las camas cómodas.

El único inconveniente fue que no pudimos usar la tv, parecía un problema con la señal, pero tampoco lo reportamos al front desk ya que casi no estuvimos en la habitación.

loved the area it was in! rooms a decent size. very clean.

Had to come in for a work trip and loved everything about it. The stay was comfortable, the staff was friendly, and everything exceeded my expectations. Would definitely stay here again!

I always have a great experience at Hampton Inn! It’s consistently clean, comfortable, and the staff is friendly and welcoming every time I stay. The rooms are well-kept, the beds are super comfortable, and the complimentary breakfast is always a plus. Very affordable, It’s become my go-to hotel because I know I can count on a smooth, stress-free stay every time. Also in a great spot downtown. Highly recommend!

Location, Location!

Great place to stay!

Abbiamo dormito solo una notte per uno scalo aereo lungo. Hotel un pò datato, camera comoda e bagno con vasca. Buona la colazione

Celine and Erin were wonderfully helpful this morning as I navigated breakfast and rainy weather to get to my early morning meeting. My compliments! Keith from Mississippi

Si, mucho.

La cama, muy cómoda

Convenient

Pet friendly and convenient location

The hotel was within walking distance to State Farm Arena

The thermostat in the room would not cool down no matter how it was adjusted and set and also only a few tv channels would work, the rest were not working

Close to things. We can just walk

The entonces to the hotel, you only had one way

Hotel is downtown and a short walking distance from Olympic Park, the Georgia Aquarium, and the Coca-Cola Museum. Like many city downtown areas, there were homeless persons near the hotel, many of whom appeared to be mentally unwell. The hotel requires room key access to the entry doors and the elevator. The hotel did not feel very clean and our room was very dark. The floor was sticky and there was mold in the shower. Free breakfast was the standard Hampton Inn fare.

It was good and filling.

NA

Staff! They were amazing!

A bit cold in halls but understandable with deaign

Posizione sicuramente comoda per Downtown e alcune attrazioni in zona. Vicino alla metropolitana

La camera non veniva fatta tutti i giorni da parte delle pulizie

Not much. The staff never even said hello. The coffee was cold every day and the room was dirty.

The staff never acknowledged us, the room was dirty and the coffee service was cold.

In the middle of everything, not a bad walk to anything.

Localização , atendimento funcionários, café da manhã simples mas justo. Proximidade do centennial Olympic park

Limpeza do elevador

Posizione

The staff was great. The lady at the front desk was awesome. She was friendly and helped us with a minor room issue. Super close to State Farm Arena. This is the only hotel I will use for Hawks games and anything downtown.

Nothing.

The staff was easy to talk to, the room was very clean with a nice view.

There wasn't a microwave in the room.

ホテルはDowntownに位置し、Peachtree Center駅から徒歩圏内で、空港へのアクセスも良好でした。朝食はほぼ毎日同じ内容でしたが、アメリカ式としてしっかりしており、とても満足できました。スタッフの方々はとてもフレンドリーで、気持ちよく滞在できました。

Christian at the front desk was amazing!! Very friendly and helpful!

Everything. Good parking, great customer service.

N/A

Breakfast and location

Room wasn’t ready for us upon arrival

Close proximity to many attractions

The shower curtain rod was ripped of the wall

Everything especially the staff who had great customer service

It clean they was kind

I love it

Todo me gusto, la habitación con una vista preciosa, el hotel muy limpio y con mucha seguridad, el desayuno muy bueno con mucha variedad, el personal muy amable y la ubicación,

Well located and clean.

I will probably do a review between 1-2 because we had several problems. Mostly over night, another guest decided to make a party at the corridor and we couldn’t sleep. On top of that, one of the guest threw up the entire night and the walls are not thick enough or the acoustic can’t handle so we had to sleep the entire night with throw up sound. The tip of the iceberg happened when I was checking out: the lady on the front door (called Yolanda) was in a bad day for sure. I checked out. I saw the sign at the elevator asking for us to tell front desk if we had issues, which we did. I told her: I’m going to give you a bad review. She said: Fine. No interest to understand what happened. The I asked: don’t you want to know why? And she said: yes, sure.. like she didn’t even mind. Well long story short, I won’t stay at at Hampton Inn again. This one for sure but I will likely avoid it in other locations too. Thanks, Vitor

Only the location

Extremely poor soundproofing — I could hear guests talking from across the corridor, making it impossible to sleep. Cleanliness was unacceptable: sticky floors in common areas and a dirty bathroom. Staff was unfriendly and uninterested in helping, simply telling us to submit a written complaint. Breakfast was disorganized, with only one staff member handling a full hotel. Overall, poorly managed and not guest-focused. Would not recommend.

Darla was great! Breakfast was ok, not great.

Where do I start? Mold and ceiling falling down in the bathroom (Room 308) Beds feel more like a board rather than a bed. Not sure how this hotel has a 8.4 rating.. my experience was more like a 4.5. There was a party in one of the ballroom, with a smoke machine, which caused the smoke alarm to go off. 10 min later it was finally turned off. The staff member on duty said " oh its fine, they have a smoke machine".. not sorry about this inconvenience, or I'm working on fixing this issue. Just go back to your room, where its blaring the alarm. I would not recommend this hotel.

Una habitació ampla i llit molt comfortable. Està molt cèntric i a prop de quasi tot.

Que la cortina de la dutxa no era prou llarga i l'aigua surt fora.

Experience was good! Hotel location is fabulous for walking distance destinations. Nothing too fancy in the hotel itself. Beds were good. Staff were nice and courteous. Breakfast was ok. Fitness center was basic.

The staff was very accommodating and tried to consider all of my requests.

Everything is great just one or two streets around are a bit sketchy but apart from that its spotless, nothing to complain about

The location

Shower water runs out on the floor. There was something on the bottom of one of the beds.But I didn't see it.

Staff was informative and pleasant. Breakfast was warm. Parking was close by,

Beds were squeaky. Breakfast lacked non sugary drinks. 35 dollar parking. no valet parking service.

When we checked in the hotel, my husband asked the clerk what we needed to park in the their parking lot. The clerk said you would need your key. We were not offered a parking pass nor knew we needed one. We used our key to park, drop off our bags, and walk to eat and then to Mercedes Benz stadium to watch the SEC championship game. The proximity from the hotel to the stadium is excellent. When we returned from the game, our vehicle had a note on it and was booted. We went to the clerk that checked us in and told her the situation. She said there was nothing she could do and pointed to a sign that said we must ask for a parking pass upon check in. Then she said that she asked my husband if we needed a pass when he checked in. I told her that she didn’t, and she got very loud and dismissive. We asked to speak to a manager, but she said there was not one on duty and none that she could call. I called Hilton customer service. The customer service agent called the hotel and asked them to give us a parking pass. The hotel clerk told the agent that we weren’t staying there. We called the towing company and it took them two hours to get our boot off. We then left and went to another hotel. We booked the hotel through a third party, so I called them days later to try and get a refund. The hotel refused. The hotel had plenty of opportunities to take ownership and help us. They refused to take responsibility for their mistake. Hilton gave us points to use on a future trip. They are a great company and understood our situation.