Parque las culebras
Parque las culebras, 40880 Zihuatanejo, GRO, Mexico- Park
English
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About this hotel
Prime Beach Location:
Nestled just steps away from the stunning El Palmar Beach, Fontan Ixtapa offers a perfect retreat on Mexico's Pacific Coast.
Relaxing Amenities:
Unwind by the refreshing swimming pool or indulge in a rejuvenating massage while the little ones have a blast at the Children's Club.
Diverse Dining Options:
Start your day with a delicious buffet breakfast at Real Palapa, savor delectable dinners at Miramar, and cap off the evening with drinks at the trendy on-site sports bar.
Experience seaside bliss and exceptional hospitality at Fontan Ixtapa.
Nearby Attractions
Plaza de los danzantes
Plaza de los danzantes, 40880 Zihuatanejo, GRO, Mexico- Park
Parque de la libertad de expresion
Parque de la libertad de expresion, 40880 Zihuatanejo, GRO, Mexico- Park
Important Information
We consider individual reservations up to a maximum of 5 rooms under the same name.
For group reservations, please contact us in reservaciones@hotelfontanixtapa.com
Our hotel does not take any responsability of any group reservation made in this PageGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Garden
Lift / Elevator
Laundry
Luggage storage
Cycling
Bar
Tour desk
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Children's playground
Massage services
Table tennis
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Board games/puzzles
Beachfront
Wheelchair accessible
Kid meals
Snack bar
ATM/cash machine on site
Vending machine - drinks
Indoor play area
Kid-friendly buffet
Evening entertainment
Pool bar
Kids' club
Nightclub/DJ
Entertainment staff
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Yoga classes
Fitness classes
Beach
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Smoke alarms
CCTV outside property
CCTV in common areas
24-hour security
Security alarm
Key card access
Bike tours
Live music/performance
Themed dinner nights
Broadcast Live sport events
Cooking class
Movie nights
Aerobics
Bingo
Room Types
Junior Suite with Sea View
Up to 2 guests54 sqmDouble bed (131-150 cm wide)
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe and a safe deposit box. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
54 sqm
Sea View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Junior Suite with Ocean View
Up to 4 guests54 sqm2 Double bed (131-150 cm wide)
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe and a safe deposit box. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
54 sqm
Ocean View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Deluxe Double Room with Sea View
Up to 2 guests34 sqmDouble bed (131-150 cm wide)
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
34 sqm
Sea View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Double Room with Sea View
Up to 4 guests34 sqm2 Double bed (131-150 cm wide)
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
34 sqm
Sea View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Deluxe Double or Twin Room
Up to 2 guests34 sqmDouble bed (131-150 cm wide)
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room features a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
34 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Double Room
Up to 2 guests54 sqmQueen bed (151-180 cm wide)
The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
54 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Deluxe Twin Room
Up to 4 guests54 sqm2 Queen bed (151-180 cm wide)
The spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room provides a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
54 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Queen Room with Sea View
Up to 3 guestsExtra-large double bed (Super-king size) (181-210 cm wide)
The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
Sea View
Queen Room with Sea View
Up to 3 guestsExtra-large double bed (Super-king size) (181-210 cm wide)
The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
Sea View
Deluxe Queen Room with Two Queen Beds
Up to 4 guests34 sqm2 Double bed (131-150 cm wide)
The spacious twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
34 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Deluxe Premium Doble
Up to 4 guests21 m22 Double bed (131-150 cm wide)
2 Double Beds
226-sq-foot room with sea views
Entertainment - LCD television with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
21 m2
Sea View
In-room amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperShampooDaily housekeepingHigh-speed internet accessBlackout drapes/curtainsBedsheets providedSoapLED light bulbsChange of towels (on request)Change of bed sheets (on request)
Deluxe Double Room with Side Sea View
Up to 4 guests34 sqm2 Double bed (131-150 cm wide)
The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room provides a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
34 sqm
Sea View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Deluxe King Room
Up to 2 guests34 sqmDouble bed (131-150 cm wide)
The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
34 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperCotsShampooBody soap
Pent House Premium King
Up to 2 guests21 m2King bed (151-180 cm wide)
1 King Bed
223-sq-foot room with sea views
Entertainment - LCD television with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
21 m2
Sea View
In-room amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperShampooWheelchair accessibleDaily housekeepingHigh-speed internet accessBlackout drapes/curtainsBedsheets providedSoapLED light bulbsChange of towels (on request)
Junior Premium Doble
Up to 2 guests21 m22 Double bed (131-150 cm wide)
2 Double Beds
226-sq-foot room with sea views
Entertainment - LCD television with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Double bed (131-150 cm wide)
Room details
21 m2
Sea View
In-room amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperShampooDaily housekeepingHigh-speed internet accessBlackout drapes/curtainsBedsheets providedSoapLED light bulbsChange of towels (on request)Change of bed sheets (on request)
Deluxe Premium King
Up to 2 guests21 m2King bed (151-180 cm wide)
1 King Bed
226-sq-foot room with sea views
Entertainment - LCD television with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
21 m2
Sea View
In-room amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperShampooWheelchair accessibleDaily housekeepingHigh-speed internet accessBlackout drapes/curtainsBedsheets providedSoapLED light bulbsChange of towels (on request)
Junior Premium King
Up to 2 guests21 m2King bed (151-180 cm wide)
1 King Bed
223-sq-foot room with sea views
Entertainment - LCD television with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
21 m2
Sea View
In-room amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperShampooWheelchair accessibleDaily housekeepingHigh-speed internet accessBlackout drapes/curtainsBedsheets providedSoapLED light bulbsChange of towels (on request)
Junior Suite Double Ocean View
Up to 3 guests54 m22 Double bed (131-150 cm wide)
2 Double Beds
581 sq feet
Entertainment - LCD television with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 3 guests
3 adults
Beds
2 Double bed (131-150 cm wide)
Room details
54 m2
In-room amenities
ShowerTelephoneAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperShampooDaily housekeepingHigh-speed internet accessBlackout drapes/curtainsBedsheets providedSoapLED light bulbsChange of towels (on request)Change of bed sheets (on request)
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(248 total)
Provider-sourced guest reviews.
1/10
Reviewed Aug 28, 2026Ambientación
Muy saturado, multas sin sentido, reglas extructas
8/10
Reviewed Aug 22, 2026Los alimentos en general Buenos, el hotel está bien ubicado a pie de playa pero el personal hace la diferencia, son muy atentos y están al pendiente de tus necesidades en todo momento.
Para mí gusto es demasiado concurrido, no soy amante de las aglomeraciones pero en temporada alta es de esperar.
6/10
Reviewed Aug 11, 2026La comida, me gustó que tienen variedad
Que los camastros siempre estan apartados con toallas o ropa y es imposible conseguir uno para sentarte
9/10
Reviewed Aug 7, 2026El trato de todos los trabajadores, son muy amables, el ambiente, las actividades que había en el hotel para todas las edades
La insistencia en vender una membresía, habemos personas que no nos interesa y que solo vamos a divertirnos.
5/10
Reviewed Aug 4, 2026location
small parking lot
4/10
Reviewed Jul 23, 2026Hotel viejo y con baja calidad en los alimentos y bebidas
8/10
Reviewed Jul 22, 2026La atención del personal de los restaurantes, pool bar y recamaristas, excelente, sin dejar de mencionar de la buena comida en los diversos restaurantes.
Los camastros en las albercas están pegados, invitaban a no estar acostados para un descanso. Mi habitación, la número 805 la puerta del balcón no era fácil de mover y no cerraba por completo, tienen que repararla.
1/10
Reviewed Jul 12, 2026Nada
La comida
8/10
Reviewed Jun 27, 2026The location and the employees are excellent
4/10
Reviewed May 31, 2026El.staff
Todo lo demás
4/10
Reviewed May 26, 2026La localizacion y las bebidas
Las instalaciones con aire acondicionado que mo sirve ni enfria. Sirve mas un ventilador. La comida con poca variedad, pocas actividades.
6/10
Reviewed May 22, 2026Alberca
Mucha gente
5/10
Reviewed May 20, 2026La comida del bufet de mala calidad y muy repetitiva, ME ROBARON LA ROPA DE LOS CAMASTROS, su horario de alberca muy limitado.
3/10
Reviewed May 19, 2026El personal en general muy amable, sobre todo personal de bellboy ! Viaje a un triatlon con mi menor hija , llevaba su bicicleta y era una maleta enorme. Me ayudaron siempre a la llegada y salida del hotel. Me consiguieron transporte aporpiado al aeropuerto. Siempre muy amables y sonrientes!
La limpieza de la habitación. Habia mucho polvo. Solo limpian por encimita. Habia unos calcetines de bebe debajo del sofa de la sala. Ahí estuvieron desde el viernes que llegue hasta el lunes que me fui. Mi hija dejo la envoltura y restos de su dona en una mesita y ahi los dejaron despues se "hacer la limpieza" . Definitivamente no nos hospedariamos de nuevo en ese hotel.
10/10
Reviewed May 19, 2026La ubicación
La atención del personal en los restaurantes
10/10
Reviewed May 18, 2026Todo el servicio
8/10
Reviewed May 18, 2026Su equipo de entretenimiento es muy bueno , yo diría que el mejor de los hoteles
En la piscina semitechada no la limpiaban bien porque siempre había basura en los alrededores , la gente aparta los camastros con horas de anticipación y no les dan uso
5/10
Reviewed May 2, 2026El horario de todos sus restaurantes es el mismo, por lo que si quieres consumir algo tienes que salir porque no cuentan con servicio a la carta y a la habitación. Por dia estan cerrados 1 o 2 restaurantes, por lo que no hay mucha variedad para comer. Te hacen una encuesta y te dan una pulsera para que vayas a Delfiniti y te hacen creer que es el super regalo, después no te explican nada y terminas enterándote que puedes ir caminando puesto que queda a 10 minutos caminando y con pulsera te ahorra 50 pesos, que tienes que pagar el show de delfines de 1,200. Honestamente NO volvería y NO voy a recomendar a nadie
9/10
Reviewed Apr 28, 2026Que está a pie de playa, el buffet muy bueno, los meseros dan buena atención.
Que en la recepción una de las señoritas, hizo como que me veía.
10/10
Reviewed Apr 27, 2026Las instalaciones y ubicación
Que se acabara mi estancia
10/10
Reviewed Apr 21, 2026Hermosa vista al mar, el personal muy amable y atento, todo muy limpio y espacioso, la atención del personal es excelente, tiene muchas actividades para realizar, es un lugar muy familiar.
6/10
Reviewed Apr 19, 2026Me gustó la ubicación y la playa
La comida no era muy buena casi era lo mismo todos los dias y las bebidas de muy baja calidad
1/10
Reviewed Apr 16, 2026Tenía que formarme media hora para pedir una bebida No hay buena comida el personal la mayoría groseros No tenían toallas casi nunca estaban disponibles
10/10
Reviewed Apr 14, 2026Muy rica la comida y buen servicio
Todo excelente la verdad
1/10
Reviewed Apr 9, 2026Nada
Nada
1/10
Reviewed Apr 9, 2026Mala la comida
Mala la comida
3/10
Reviewed Apr 8, 2026nada...
todo, mala calidad en alimentos y bebidas.
8/10
Reviewed Apr 7, 2026Encontré 3 cucarachas pequeñas en mi habitación
8/10
Reviewed Apr 7, 2026Las viko cuatas
Dos personas no se si eran del hotel o externas que vendían mariscos eran muy despotas
10/10
Reviewed Apr 6, 2026Me encanto porque el ambiente es completamente familiar y mi hijo la paso increíble en las albercas para niños, las habitaciones preciosas Estuvimos muy contentos mi hijo estaba feliz cuando veía a la rana luego paso con una banda.
Que pasaban a limpiar a las 4 de la tarde la habitación y a esa hora nos metimos a descansar un rato.
1/10
Reviewed Apr 6, 2026El area muy biena
Nos acusaron de robo de Uno's ganchos de ropa segun estaban ayui pero nosotros no somos rateros una horrible experiencia no recomiendo IR ayui nos esculcaron Toda la Troca sin incontrar nada de ganchos pero la horrible experiencia vergonsosa delanye de la jemte fue muy mala
8/10
Reviewed Apr 6, 2026Personal ámable, Cortez y servicial. Eventos especiales muy amenos.. Vista al mar abierto muy buena.
Habitación de lux sin terraza. Alimentos iguales sin sazón y poca variedad. Los camastros los apartan sin usarlos. Hehe platicaba tenia apartados en plata, alberca familiar y en de adultos y solo estaban ocupando uno. *La alberca de Adultos olía mucho a orines* y las toallas de piscina no te las puedes llevar a la hsiy no tienen suficientes ya que hay que esperar a que les lleguen para entregar.
10/10
Reviewed Apr 2, 2026Las actividades de entretenimiento
En el check out habilitaron un espacio en el jardin por la catidad de gente, pero el lugar olia mucho a orines.
10/10
Reviewed Mar 27, 2026Es un hotel muy bonito y super limpio y el personal no se diga es muy amable y tiene acceso al mar
6/10
Reviewed Mar 26, 2026We really enjoyed the facilities, they were clean and well maintained.
The front desk staff was rude and poorly organized. During busy check-in times, there is no clear system, and guests are left confused without any assistance.
10/10
Reviewed Mar 25, 2026Las instalaciones, la comida, la atención del personal y la limpieza
Solo que no pusieron jabón en baño
10/10
Reviewed Mar 24, 2026El hotel es bonito ,tienen actividades y show ,el personal es muy amable y el hotel está limpio ,me agradó bastante.
Hay poca variedad de comida,alguna muy buena y otras sin sabor (fueron pocas así)
9/10
Reviewed Mar 24, 2026Que el hotel es como más familiar.
Necesitan darle manteniento al inmueble
7/10
Reviewed Mar 23, 2026Comida. Muy repetitiva
10/10
Reviewed Mar 21, 2026Servicio excelente
Todo muy. Bien
10/10
Reviewed Mar 19, 2026La tranquilidad y calidez de las personas que trabajan en el lugar siempre dispuesta a ayudarte mis vacaciones en este lugar superó nuestras expectativas
Fue tan gratificante nuestra estadía que no tengo malos comentarios
1/10
Reviewed Mar 12, 2026Nada
Las habitaciones están muy sencillas igual que el bufet, las bebidas de la peor calidad, sus shows de bajo presupuesto, se están quedando obsoletos.
9/10
Reviewed Mar 11, 2026El servicio en general
Se necesita más agua caliente en la regadera de los cuartos y dos cucarachas que se encontraron en
6/10
Reviewed Mar 8, 2026The amenities
Good
10/10
Reviewed Mar 7, 2026La comida y el ambiente muy Agusto
5/10
Reviewed Mar 5, 2026Atención del personal, si estaban enfocados en atenderte y que te agradará tu estadía
El mantenimiento del edificio o instalaciones en general, está muy descuidado. Al parecer hay mucho que remendar. Toallas muy percudidas y viejas. Los pisos en los corredores hacen falta limpieza, se podía ver a simple vista bolas de cabellos y polvo. La limpieza del cuarto fue mala, principalmente en el bañó.
8/10
Reviewed Mar 4, 2026El servicio y la atención del personal, todos fueron extraordinariamente serviciales y atentos, siempre preocupados por hacer de nuestra estancia muy placentera.
La limpieza en los cuartos, parecía que solo tendían las camas y ya...
10/10
Reviewed Feb 27, 2026Todo estuvo bien
5/10
Reviewed Feb 22, 2026The lack of hot water in the shower. Inconsistent housekeeping (e.g., we did not have a bath mat everyday and one night we had the bed made, but no sheet between the blanket and the bed). Poor layout to find the check out. inconsistent operating times (e.g., opening of restaurants).
8/10
Reviewed Feb 12, 2026LA UBICACION EL LUGAR LA PLAYA EL SERVICIO,LA COMIDA
LA BEBIDA LOS HORARIOS DE COMIDA DESAYUNO Y CENA
7/10
Reviewed Feb 10, 2026La ubicacion es buena, el personal es amable y el precio es razonable.
Estacionamiento limitado, tuve que dejar el coche en la plaza de enfrente, La TV es muy pequeña, la señal malisima, se ven horrible los canales ademas de que no tiene casi nada de canales, el buffete casi sin platillos con carne 8 de cada 10 platillos eran tipo complementos no guisados, el pan muy masudo, ni una hamburguesa pude disfrutar por culpa del pan. "Mejor usen Bimbo" Y los buenos mariscos no estaban incluidos habia que pagar por ellos. Recuerden que uno sale de la ciudad para disfrutar del mar, comer mariscos frescos y ricos y poder descanzar comodamente. Ojo.
10/10
Reviewed Feb 9, 2026La gente que trabaja ahi
10/10
Reviewed Feb 9, 2026La ubicación
Algunas actividades tienen horarios poco cómodos
8/10
Reviewed Jan 29, 2026La amabilidad del personal
Las instalaciones
10/10
Reviewed Jan 27, 2026La comida estuvo sensacional, tenía cerca de 10 años que no regresaba al Fontain, pero me lleve una grata sorpresa de lo excelente de todos los servicios
La presión del agua de las regaderas
6/10
Reviewed Jan 24, 2026La comida muy variada y muy rica para todos los gustos desde sopas hasta pescado
La al berca muy sucia, las instalaciones pequeñas para el mundo de gente que hospeda. Contraté con vista al mar con balcon y por sobrecupo me pusieron en una normal, ya ni lo que pague extra.de hecho nunca pude nadar en la alberca por el sobrecupo
7/10
Reviewed Jan 22, 2026Excelente ubicación a pie de playa, Y Los cuartos están aceptables.
El bufet no es nada variado siempre lo mismo y no hay mariscos en el bufet ni en los otros restaurantes . Tienes que comprarlos por aparte dentro del mismo hotel .
9/10
Reviewed Jan 22, 2026El personal y la comida
Las habitaciones son un poco simples pero cómodas
10/10
Reviewed Jan 19, 2026Buena variedad en el bufet, buen servicio y trato del personal
1/10
Reviewed Jan 15, 2026El servicio de personal del restaurante
Nata me gusto Las fotos son un engaño sobre las habitaciones la comida,las Albercas el aire acondicionado Que mal me la pasé no vuelvo
9/10
Reviewed Jan 15, 2026Está muy bonito y cómodo todo excelente
Piscina muy llena
1/10
Reviewed Jan 14, 2026La amabilidad de dos personas del personal
La habitación tenía cucarachas, todo sucio, exceso de personas y un hotel descuidado.
10/10
Reviewed Jan 8, 2026Los restaurantes
El poco espacio para estacionamiento
5/10
Reviewed Jan 5, 2026El precio
La comida muy mala, mucha gente, no te podías ni sentar, las albercas hasta el ful
1/10
Reviewed Jan 2, 2026Está totalmente fuera de la realidad en el aspecto de su precio. Pagamos por dos días 18,000 pero no merece ni mitad. Pagamos por un todo incluido pero al final te quieren cobrar todo extra. Su comida súper fea. No tienen variedad. Las toallas horrible. Ay no, nunca regresaría.
Todo
9/10
Reviewed Dec 25, 2025Las albercas
Los cuartos
9/10
Reviewed Dec 23, 2025Good attention
9/10
Reviewed Dec 21, 2025Actividades de Viko Club para niños .
Solo 1 restaurante para comer tipo bufette🍴, poca variedad de alimentos.
9/10
Reviewed Dec 6, 2025Variedad que ofrecen en alimentos
El servicio en el área de snacks
1/10
Reviewed Dec 4, 2025Nada
Todo
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good location
- •Friendly staff
Areas to consider
- •High prices
- •Poor cleanliness
- •Food quality issues
Cleanliness
6.14/10Reports of lack of cleanliness and poor organization.
Service
8.11/10Mixed reviews; some mention excellent service while others report poor experiences at reception.
Location
9.15/10Consistently praised for its location.
Room Quality
7.1/10Inconsistent feedback; some enjoy spacious rooms, while others note age and quality issues.
Amenities
7.13/10Some amenities are appreciated, but several complaints about variety and maintenance.
Value for Money
5.09/10Numerous complaints about pricing not matching the quality of services and offerings.
Food and Beverage
6.14/10General dissatisfaction with food quality and variety.
Overall Experience
7.11/10Mixed feelings about the overall stay; some enjoyed it while others expressed disappointment.