Monte Rosa Boutique Hotel

Le personnel est extrêmement accueillant et attentif, toujours souriant et disponible. La localisation est parfaite en plein centre de Zermatt. L'hôtel est très confortable, chaque détail est bien pensé. Nous recommandons vivement cet hôtel et nous y retournerons avec grand plaisir.

Rien à signaler. Hôtel exceptionnel

It has a Sister property with a beautiful spot that I really enjoyed. Also, the staff were super friendly and helpful and accommodating.

Love the room ,friendly staff and great service and central location

Невероятный сервис и внимание к деталям. Забота персонала обо всех наших нуждах. Нам проапгрейдили номер - чудесный вид на Маттерхорн, балкончик и приветственная тарелка с фруктами. Очень удобный кровати и великолепное постельное белье , дизайн отеля с винтажными деталями . Прекрасный СПА в отеле рядом . Очень приятный бар внизу с вкуснейшим тартаром и в целом отличной кухней.

**A little gem — and, for us, the favourite hotel in Zermatt ❤️** We absolutely loved our stay at Monte Rosa. Everything about this hotel feels thoughtful, elegant and genuinely welcoming. Our room was huge, beautifully appointed and incredibly comfortable — the kind of room you actually look forward to coming back to after a day in the mountains. Breakfast was superb, the service was exceptional, and the whole hotel has such a lovely atmosphere: elegant and refined, but warm and never overly formal. And here’s what really says it all: we also stayed at Monte Rosa’s sister hotel, the **5-star Mont Cervin Palace**. Both are wonderful, but if we had to choose, **we would pick Monte Rosa**. There was just something about its character, atmosphere and the way we were looked after that we preferred. I’m usually pretty good at finding something to complain about 😂 but honestly… **I can’t fault this hotel.** Everything was just right. **We’d happily come back to Monte Rosa anytime — and that, for us, is the best review of all. ❤️**

Merveilleux, si je devais retourner à Zermatt, sans autres j'y retournerais.

A charming historic hotel close to the station in beautiful Zermatt !( private shuttle also provided). Our room with a balcony had a view of the Matterhorn. The hotel staff were extremely friendly and most helpful. Breakfast in the lovely dining room was excellent.

Excellent and kind concierge service for my vesicle problem solution.

Noting

Pensei em uma acomodação perfeita!!!

Great location The staff was very kind and helpful Great Breakfastc

La gentillesse du personnel qui satisfait tous vos désirs Le petit déjeuner exceptionnel Une vue remarquable

Rien du tout tout est parfait

Mooi traditionneel hotel in het centrum van Zermatt. Bijzonder propere kamer en vriendelijk personeel Ontbijt is goed

Heb rustige kamer gevraagd en had een kamer op de luidruchtige hoofdstraat van Zermatt. Onmogelijk ramen te openen.

L’emplacement, le style d’époque et l’excellent service.

Le prix est dispendieux mais pour Zermatt il faut s’y attendre.

Un accueil très chaleureux et d’une grande gentillesse, mettant en valeur l’historique de cet Hôtel merveilleux et très soigné. La situation est idéale, les chambres sont spacieuses et confortables, de petites attentions très appréciées vous combleront. Les fabuleux petits-déjeuners sont excellents et pleins de produits frais du terroir. Les oeufs sont proposés en toutes cuissons et délicieux. Le bar est cosi et élégant, les cocktails délicieux. Tout le Personnel est adorable et l’on se sent vraiment bien dans ce vénérable Hôtel. Merci pour ces moments d’exception, nous reviendrons. Olivier et Wenzhen

Hotel was excellent. Staff were super helpful, breakfast was great, and the rooms were very comfortable. Would recommend / stay again.

Het personeel is heel vriendelijk en attent Het hotel is in klassieke style en dat maakt het zeer sfeervol

.

Localização, cafe da manha, quarto excelente, limpeza e funcionários excelentes.

Huge, varied and delicious breakfast included. Spacious room and bathroom. Very helpful and friendly staff.

Amabilidad y profesionalidad del personal, y la localizacion, por encima de todo

Nada

Everything was perfect.Room with excellent view and very quiet.Breakfast very nice,with all you need.RestUrant and bar very good.

Storico Hotel nel cuore di Zermatt, posizione fantastica che consente di raggiungere facilmente a piedi la stazione dei treni e gli impianti. Camere ampie, arredi curati, colazione di grande livello e personale alla reception estremamente disponibile e cordiale. Si avverte in questo Hotel il fascino di una delle stazioni piu' prestigiose dell'arco alpino, con vista sul Cervino e sul Monte Rosa.

Everything: staff, history, wonderful room, location!!! Stube was excellent, too.

That we couldn’t stay longer.

Location and hospitality

Rooms have less light and there is no ac

Big thank you to the staff, especially Sarah on the front desk.

O hotel é histórico e muito aconchegante. Os quartos são amplos e muito bem equipados. Ganhamos um upgrade de quarto, com vista para o Matterhorn. Cafe da manhã espetacular.

We received an upgrade to a suite upon arrival- it was wonderful! Beds were comfortable and the room was spacious. The staff were so friendly and helpful.

Open suit 🙂

Excellent hotel and staff super helpful and friendly. Breakfast was also great too. Location is perfect, right in the middle of the town.

Todo me gustó el personal excelente

Que no tiene aire acondicionado y es difícil dormir en verano a 26 grados si. Aire

Staff were friendly and helpful. Asked for ice and a fan and they brought them to the room. Location is along the Main Street across from a church that rang some very loud bells but that stopped late at night. Close to everything. Breakfast was very nice with options for freshly made eggs. Room was large especially for Europe.

There is no way to control your room’s temperature. There is no AC. Usually not an issue perhaps, but in May the heatwave in Europe made this 3rd floor room hot and stuffy. Opening windows helped but lets in lots of street noise. During the evening I was constantly getting up to adjust the windows to let in more or less air. Night was cold—50, even 40’s For $500/night, I expected better. We spent over 2 weeks in Switzerland and stayed in 5 hotels and every other one had AC. In the winter, no problem, but with ever increasingly hotter summers, this was a big problem for me. Otherwise, nice place.

Location, staff

Left before breakfast

Shuttle didn't start until 8:00. We left at 7:00

There’s a lot to like about this property. It’s elegant and historical with views of the Matterhorn from our balcony. Super friendly young staff especially Bruno at Edward’s bar. I would like to highlight great communication from the front desk, Iliana. You’re superb! Completely happy with our room as it’s a significant milestone trip. Breakfast was hearty. We were completely satisfied. Loved the pick up from Zermatt train station and drop off.

Everything! The staff were exceptional. The food at breakfast superb. Very comfortable and clean room.

Le service , la gentillesse du personel , l'endroit magnifique , tout respire un peux d'histoire dans cet hôtel qui fut le premier construit a Zermatt.

The location is excellent! The breakfast was excellent! The staff were friendly and welcoming! Despite the weather, our one-night stay was fantastic!

The weather at our arrival was disappointing. However, the following day was beautiful and sunny!

Great location helpful staff. Use of the spa at another hotel. Delicious breakfast

Altes Klasisches Hotel

Das alle MA kein Deutsch können

What an absolutely charming hotel! Rooms were beautiful and so spacious! Close to walk or even hike anywhere. Breakfast had a huge variety, and what a setting! Staff were so kind and accommodating, especially when my daughter was sick and they extended the check out a little so she could rest, then organised transport to the station in the charming Hôtel electric vehicle. Was a gem! So glad we picked this hotel. Thank you to the team for looking after us x

Having to check out lol

¡¡El desayuno y Todo es Excelente!! ¡¡¡Inmejorable!!! El Hotel, la ubicación, la vista, el confort, es magnifico

The hotel was very central, and a quick walk up a slight incline from the train station. We could have gotten the hotel shuttle but preferred to walk after travelling on a train all day. The staff were so accommodating and warm, nothing was too much. The hot stones in the bed at night was wonderful. Our hotel room had a view of the Matterhorn and a balcony which was absolutely beautiful. Complimentary fruit and cookies were delightful. The bath salts were a welcome surprise too.

There isn't anything to not like about this hotel. They seemed to have thought of everything, and even though our stay was short we were treated as treasured guests.

Sehr reichhaltiges uns gutes Frühstück. Zuvorkommendes Personal. Mit unserem Hund konnten wir in einem Nebensalon frühstücken. Es wurde eigens für uns ein Tisch eingedeckt.

Café da manha excelente, equipe nota 10. Hotel tradicional, muito bem localizado e muito confortavel. Os quartos sao grandes e bem equipados. Tem serviço de shuttle para a estacao de trem e, na chegada, bastou um telefonema e 10 minutos depois o shuttle estava la para nos buscar.

Genel olarak çok güzel bir konaklama deneyimi yaşadık. Çalışanlar son derece nazik, güler yüzlü ve gerçekten candan insanlardı. Otel de oldukça temizdi. Bizi kırmayıp en güzel odalarından birini verdikleri için ayrıca teşekkür ederim; manzarası gerçekten harikaydı. Çocuklara verdikleri değer ve özen de ayrıca dikkat çekiciydi. Tren istasyonuna biraz mesafeli olması ve transfer için kişi başı ücret talep edilmesini çok etik bulmadım. Ayrıca odalara giden koridorlarda birkaç basamak bulunuyor; eğer bavullarınızı kendiniz taşıyorsanız ve ağırsa bu durum biraz zorlayıcı olabiliyor. Bunun dışında her şey çok güzeldi. Bu küçük olumsuzlukları göze alırsam, evet, yine olsa yine kalırdım.

Well...this property is right in the middle of the town and next door to just about everything. It is beautiful and chic...old world charm. The food is great, the rooms are beautiful and it was easy to get to the gondolas for ski days. But what stood out the most were the STAFF!!! There was nothing they wouldn't do, and always went above and beyond. I would highlight especially our special friend Rachel who helped us with some personal things as well as travel. Amazing. Highly recommend this hotel :)

Thiss is a very very small thing as all of the food is AMAZING, but the chicken on the Edwards bar menu was very small :) Maybe we were just very hungry :) The food at 1818 was incredible!!! Highly recommended!

Location staff. Room

-central location -lovely belle époque interior -friendly helpful staff -we got a free upgrade to the arguably best suite with an awesome view <3 Don't understand why this hotel isn´t 5 star rated. Maybe the missing Spa that you can anyway use in the sister hotel. I´d come again for sure!

Vriendelijkheid personeel

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Schönes, abwechslungsreiches tolles Frühstücksbuffet. Der Service war sehr freundlich. Besonders an der Reception hat uns Sir Georges Mit seiner Freundlichkeit und Fachkompetenz grossen Eindruck gemacht. An dieser Stelle ganz herzlichen Dank. Ausserdem bekam mein Mann, zu seinem Geburtstag einen wunderschönen und sehr feinen Kuchen inkl. Kerze. Beeindruckend!

Leider war die Nacht mit Gästen vor dem Hotel sehr laut. Trotz 5-tes Stockwerk konnten wir lange nicht einschlafen.

Everything was perfect, from check-in to check-out. No stress, no fuss. They assisted us with the transport from our car to the Zermatt car-free zone. Had hot tea upon arrival from reception. The reception team were so friendly. They also helped me with lunch and dinner reservations. The rooms were very comfortable and clean - we enjoyed the extra details added such as the bed warmers and fruit in our room. The location was perfect for us, within walking distance to all main attractions. Breakfast was great - really good selection and staff was attentive.

No faults found! The staff my our stay really comfortable and convenient.

Historisches Hotel im Ortskern, sehr nettes aufmerksames kompetentes Personal. Organisation 100% perfekt. Wir haben uns sehr wohl gefühlt und haben uns sehr gut erholt.

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Loved whole hotel and staff. But there was noise outside of our windows and no view. Overall wonderful !

Wir haben den Aufenthalt sehr genossen