Sheraton Laval Hotel vs Similar Hotels

Rooms comfortable and modern, but noise issues were a concern.

Rooms were generally comfortable, but some guests faced issues upon arrival.

Rooms received praise for comfort and decor, but complaints about lighting and noise issues were present.

Rooms are described as large and comfortable.

Room was clean, but some dust was noted, affecting the overall impression.

Several reviews mention issues with room cleanliness and maintenance.

Multiple reviews mention issues with cleanliness, such as a bad smell and rooms not being clean.

Multiple reviews mention the hotel being very clean.

Ideal location near shopping mall and easy highway access.

Convenient location for activities despite being outside the city.

Generally positive feedback about location, though noise from traffic was noted as a downside.

The location is convenient but can be tricky to find.

General praise for the staff, though food service was criticized.

Staff received consistently positive feedback for their helpfulness.

Many reviews indicate good service, though some mention issues with room service.

Guests consistently praise the friendly and helpful staff.

Food quality is good but service in restaurants left room for improvement.

Breakfast options were deemed outdated by several guests.

Several complaints about the breakfast quality relative to price.

Breakfast is appreciated, though limited options noted.

Facilities like pools and cafes available, generally well-received.

Amenities like the pool were under construction, affecting guest experience.

Amenities were generally well-received, but service issues with breakfast options were highlighted.

Amenities like a gym, breakfast, and parking are well-received.

Some guests felt priced higher due to extra charges.

Mixed feelings about the value offered considering ongoing construction.

Mixed feedback regarding the value, particularly about breakfast pricing.

Standard quality for this hotel tier.