MountainView Hotel Merritt

Good

Yes

Froendly staff. Front desk and the housekeeper, super friendly.

Good price, friendly staff, good coffee and complementary breakfast

Pool hot tub not useable. Bed mattress was old and sag in the middle. Breakfast was dismal, waffle machine filled with wrong waffle mix. Foreign owners, cutting corners with everything.

They locked the doors in the middle of the night which is a fire hazard

Quiet spot to stopover, restaurants near by

"On my way to Banff National Park, I chose to stay at a hotel in a nearby town. Although I wasn’t especially interested in sightseeing, the woman at the front desk kindly recommended several places worth visiting."

Very clean

An older hotel but obviously renovated recently. Staff is friendly and helpful. Our room was spacious and comfortable and cleanliness was excellent. Well run hotel and very reasonably priced. We will return.

Bathroom had been renovated but there was no grab bars out in the bathtub area. Dry unsafe for elder

Nice room, lots of space, quite clean

Clean & comfortable room. Good hot tub.

Our room was spotlessly clean, and we liked that our car was right outside our window.

Old and dated. Flooring worn and feels like walking directly on plywood. Continental breakfast offered only coffee, toast and an apple.

Affordable and comforting! I’d stay here again.

We had a great experience for our 1 night stay , check staff was good fast , we have stayed here before and it was the

Manager straight up lied to our faces. Said he would let us cancel if Expedia was ok to do it due to circumstances. Contacted Expedia and they were happy to help us out and spoke to the manager who then decided to be a greedy man and reneg on his offer to let us cancel without penalty. Straight up liar greedy man and was probably not expecting us to follow through with Expedia directly. The front desk was unmanned for about 30 mins while we were trying to get Expedia in contact with manager. No idea where he went but he wasn't answering the phone nor was he anywhere to be seen in the reception area. I would NOT recommend this place no matter how desperate you might be for a bed. Expedia were absolutely wonderful with us over the phone during this whole ordeal and I would suggest they reconsider having any relationship with this particular hotel.

Excellent stop over place. Great waffles for breakfast. Staff was very attentive and friendly!

Tub didn’t drain well but shower was still great!

The room was clean, the beds were comfortable and the staff was helpful! My daughter enjoyed the breakfast options. I wish there was a protein at breakfast like cheese or boiled eggs, maybe we were a little early. Regardless, we enjoyed our stay and will stay in the future during our travels. Price was great too!

We stayed here 3 weeks ago and had such a positive experience we came back for our trip home to Calgary

Room was nice and clean, the AC works very well, staff was friendly. East access to the rest of Merrit and the highway, would definitely stay there again

Nice staff.

The rooms are clean. Staff were nice. The pool and hot tub were closed so a little disappointed. Noisy person above us.

Great and Clean!!

Breakfast was all carbs but coffee was pretty good.

The room was clean and the bed excellent. A great house keeping staff. Front desk was very helpfull with dining suggestions and also directions to hwy etc.

Breakfast was lame

Great stay

Room was spotlessly clean. Beds were comfortable and feel recently new. Air conditioner made the room nice and cool for sleeping. Big screen TV. Good price. Breakfast included was handy. Fridge contained yogurts, muffins and juice. Waffle maker was good. Toast, cereal, and coffee available. Manager was very friendly but insisted that any praise should go to the housekeeping staff who do the hard work behind the scenes to make everything nice, and praised the housekeeping supervisor Bindiya. The hotel looks like it is rebranded and some of the interior decor is basic but the room had everything I needed including good beds, mini fridge with a decent sized freezer section, microwave, big TV, easy entrance from parking in the back on the second floor. Easy access to the highway and gas and food options nearby.

Everything was good

Its on the way

super clean, very friendly and good location, breakfast good . Would definitely stay again.

The front desk clerk, Vishal, was very friendly and helpful. The hotel was good value overall considering the modest price.

Was clean and very quiet, enjoyed this stay during our road trip.

Staff was friendly!

Room was very clean and price was reasonable

Friendliness

mountain views

Clean and comfortable… The only downside was an upstairs person who was really loud at 5 AM getting ready for work - stomp stomp stomp! Otherwise, it was affordable and comfortable, and I would definitely stay again!

It was adequate, basic but good. Limited breakfast.

Easy check-in and parking, convenient location right by the trans-canadiana. Clean room, close to amenities.

advertised a pool and hot tub. They don't have either but when I told the front desk that was dishonest they said I could use the one at another hotel accross town.

Very nice

Quiet, Clean, spacious room. Staff - Bindiya & Vishal were very polite and friendly. Loved my stay there.

It was ok. Pillows were flat, pool and hot tub out of service and told to go to the hotel 2km down the road to a partner hotel, seemed like no one was ever working the front desk, breakfast not ready at 6am like was advertised, no one at front desk at 6am for checkout or help with breakfast. Will look elsewhere in the future.

Rooms were clean and modern

We had an excellent stay from the moment we checked in. She was so hospitable. The place was extremely clean and had everything we needed. Thankyou for Everything would stay again!

Super friendly staff. Nice clean hotel. Breakfast was everything you'd need and the fancy coffee maker makes some of the best coffee in BC. Would stay again. 10/10

The room was very spacious, very clean, bed was comfy, staff was excellent and very friendly will stay here again, will recommend to others, just stayed the one night

Room was nice, hotel employee was helpful and accommodating to our late check in

MountainView Hotel was a lovely spot to stop for the night in Merritt. Rooms are simple but clean; staff is attentive and courteous. Breakfast waffles are a must. The area itself a bit sus.

Not a lot of parking. Pool was not up a running but the staff were excellent and we were able to use the pool at a neighboring hotel

Super clean, spacious room. Very nice staffs there. Thanks!

Great price, super clean, and staff was friendly and accommodating

Good for one night stop over.

Comfortable and easy to get in and out.

Large and clean rooms, good water pressure, nice tv with many channels. Staff was nice and check in was easy.

Very friendly staff, upper parking area was very convenient, good rooms and a great price.

.

Thank you so much for a wonderful stay! Will book again.

The hotel has had a refit and looks good its not high end but either is the price ,i will come back ,the airconditioner in my room wasnt cold ,but i was happy with how clean it is

Better than expected, but then I am a pessimist.

Room and bathrooms are updated, but beddings and towels are old

For $161.00 we were given a sparsely furnished room with one queen bed. The advertisement on Expedia said a room for 4 people (Queen bed and pull-out couch). It was the most expensive, had the fewest ammenities, and was the least welcoming of all the hotels we stayed in on our trip from Vancouver Island through to Alberta. When I spoke to the girl at the desk she said "do you really need a couch" and "how would I know there was no couch in the room". Then, "it was likely a dirty couch and was taken out for cleaning. Do you want a dirty couch". The girl was not the least bit welcoming to the point of being rude. On a positive note the bed was comfortable and the bathroom was small but newly renovated. This experience made us wary of booking online unless we had booked the hotel/motel before, or it was a member of a chain. I want to get what I paid for without argument.

Close to alot of food options

The lobby was bright and spacious, with beautiful music playing softly and we were greeted with a friendly smile at reception. I had made an error in thinking I had reserved a room with two beds and when explained, we were graciously given a room to suite our particular needs, without any fanfare or further explanation. There was nothing we didn't like. We loved everything about our stay and the beds were super comfortable. Thank you Mountain View Motel

Advertising a pool but doesn’t have one. You have to walk 2 blocks to an affiliated hotel that’s is also outdated, unclean,and unheated. No elevator.

Our host was very accommodating and helpful with late check in and had a great breakfast with waffles and fruit ready in the morning… He credited the manager but he was what made it great; will be back!

The front desk staff was prompt and polite. Prior to arrival we requested a 2nd floor room because I read there wasn’t an elevator and prefer not staying on the first floor. He acknowledged our request and a 2nd floor room was ready. There is convenient parking in the back which comes right to the 2nd floor. Room was spacious. Breakfast was adequate. It was great to have bottled water machine for refilling water bottle. Many coffee options too. Restaurants and conveniences were within walking distance. Felt safe in this location. Would stay here again.

Great

Family run hotel. Basic needs were met for our very quick stay. Beds comfy. AC unit loud. Breakfast basic but there is a mini fridge in the room and a McD and Tim's across the street

Ol

Friendly desk staff. Clean foyer. Shown room before signing. Netflix. Breakfast. Top class. Would highly recommend

Didn’t meet my value for money expectations

Very nice staff, comfy beds, clean room, nice and quiet.

Reception gentleman was exceptional! Customer service was outstanding! Room was spacious and clean. Screens were missing in windows which was unfortunate but overall great place to stay

Good place. Clean. Attentive staff.

Very helpful staff

The rooms were comfy, the internet was super fast, and everything was nice and clean. The staff were really helpful too.

Clean room, friendly staff

Area around the property could do with some attention. Zero scapping the dead grass areas maybe.

Thanks

Quiet, clean, affordable, family-run hotel just off the highway that is pet friendly. Close to restaurants and gas stations. All you really need when you are travelling!

Great place to stop on the way to Banff from Vancouver

Good stay just off the highway. Room was clean and comfortable.

Comfy bed, very white linens, friendly staff

Coun not watch TV, STB connection issue.

Very friendly and helpful staff, comfortable bed, breakfast was ok but nice to be included.

My only criticism is that there is no elevator which is difficult when you've got luggage or if you have mobility issues, and that the front desk closes at 11pm so getting in and out after that is a challenge. Otherwise I enjoyed my stay, the staff were lovely and the room was very comfortable!

Was clean and worth the price

Has been upgraded and is clean and great staff

Large, reasonably priced room with fridge and microwave. Friendly, helpful staff.

The hotel was good value for the money. There is no elevator but there is access to two of the three floors without having to do any stairs. The breakfast was very basic. Our room had a nicely renovated bathroom and the AC worked great, beds were comfortable.

Friendly staff and clean room

Continental breakfast didn’t even have water. It was mostly freezer bread and stale cereal

This property does not have an elevator and does not have a proper safety handrail on the stairs. A room on the third floor, with a pet, luggage, and elderly parent was problematic.

Nice and clean.

Good value for the hotel