Quality Inn

Good

The property is old and worn out. Needs urgent renovation. Overpriced for the condition of the property!

Vastly overpriced for what you are getting. This place is an older Hotel, that is a 2star at best. Only stayed here as I arrived late in the evening, and better hotels at the same cost were full. Would not recommend - certainly not at $200. Cdn.

Very indifferent at check in. Did not ask for ID. Didn’t mention anything about property amenities.

Attentive and friendly staff

Met my needs

We found our room very clean and spacious We were greated very friendly and the information was clear.

Dated, deadlock not functioning, no way to get fresh air in room due to wierd outside corridor.

The check in staff was very friendly; the lobby isn’t marked. Our room was ok, it smelled very musty/dusty though. The bathroom is tiny- like can’t open the door after a shower unless you are standing in the tub or straddling the toilet. The AC in my room had a terrible squealing noise, so we couldn’t use it. It is easy to find though,

Cleaness

Clean pool and hot tub

Staff is first class, very supportive. They also have a very good continental breakfast.

Only there one night but fine

Air conditioning units were really noisy during the night.

Clean spacious room great breakfast

I had to cancel my reservation and was still charged the full amount on my credit card. I confirmed that they never lost a penny due to my cancellation since they were full and I advised the desk clerk prior to checking time. They could have rented this room to anyone else. I will never again deal with this motel nor Expedia. They even charged me the room tax for a room I never used. At the least that is tax fraud and will be reported to the government.

Smelly and dirty. Old

The staff went over and above with their amazing service and kindness. We will definitely be back. Thank you very much.

Quiet and clean

Kindest people and comfy room

Free breakfast,great AC

Found the bathroom and room quite dirty especially the walls, got questioned when i asked for more towels, bathtub was old and stained.

Older hotel, clean, staff was excellent!

Quiet, clean rooms, cold ac, no complaints

We booked this property as it had an indoor pool, BUT it was sooooooo cold no guests could use it, it was not heated!! The pool looked good but the guests who were there at the same time as us, were also highly disappointed. We owned/operated a resort c/w indoor pool for 30 years, this water was not more than 75F. Should be at least 80-82/83 for a recreational pool

?

It was a quick stay, hard to rate, however the little time spent was good.

The building needs major updates. Major leaks are very apparent in the bathroom. Door frame is rotten on bathtub side almost halfway up. Apparent water damage on wall behind the tub. I was scared to sit on the deck. Needs to be replaced. Service was excellent. We were stranded in Merritt due to vehicle issues for 4 days and they catered to our every need.

Great place to stay felt very safe. Pool was nice too

While showering the water temp turned to extremely hot - not a great experience!

This cute motel has potential, but is tired and needs a refurbish. Bathroom had nice sink and countertop, but very small. Carpets need replacing. Beds were comfortable. Air conditioning was loud but worked great. Rooms are kinda dark, with the brightest light being at the back of the room by the fridge. Would be nice to have a mirror there. Breakfast is very basic - egg omelet with cheese, sausage, waffles, apples, yogurt, granola bars. Coffee was good :). Nice large fridge in room, and microwave. Staff are friendly. It is fine for a place to sleep for 1 night. Didn’t use the pool.

My bathroom door and shower curtain was dirty. But other than that it was pleasant. Super friendly staff. Was nice to have friendly face and best wishes as you leave.

The large suite was perfect for our family; 'twas clean and had all the amenities that we needed. Standard continental breakfast. Friendly and professional staff were top notch. The hideabed was the only uncomfy part of the stay 😅

Arrived a little late and front desk made sure I was able to get into my room. Top notch service. Room was clean and comfortable.

Rooms are small but clean. Our tub didn't drain and staff weren't concerned about it.

We definitely enjoyed our stay! Was very pleasently surpised especially based on the price. It was one of the more affordable ones in quite a large area that had a room availiable for us. It was close to walmart and anpther grocery store. We also were doing our laundry the next morning (we had driven all the way from Oklahoma), and we miscalculated the timing of how long the wash and dry would take. We called the front deak to ask for a little extra time to pick up our laundry and have time to pack it before checking out and they obliged, offering us an extra hour to get everything together! We also enjoyed the hot tub (old, tired bodies and driving for days on end), and we met 2 other sets of awesome guests at the hottub as well. Everyone seemed happy with the accomodations. There was also a restaurant at the location, we didn't get to eat there because we had some errands to take care of after checking in and we got back too late to go to the restaurant but I did check out the menu and it looked awesome! I enjoyed breakfast in the morning while my husband slept in. It was pretty standard for a hot breakfast, eggs, sausage, english muffins, cereal, yogurt, waffles, etc. The coffee was very fresh and absolutely delicious. We travel over 50% of the year for the past several years and its the best hotel coffee I've had!! So good! Right as we were packing up the car to leave, the owner pulled up and talked to us. He wanted to make sure we enjoyed our stay and we did, for sure!!!

Close to town but a good distance from the Freeway and its noises! Nice pool clean suites and attractive setting. We will stay there again!

The staff was helpful and friendly, gave us a free upgrade when our first room smelled horribly of cigarette smoke. The condition of the hotel overall however was shabby and unkempt, the rock area around the patio was overrun with weeds. Interior doors didn't close, locks were broken or didn't work properly, paint peeling etc. Ice machine rarely had ice in it.

Best was comfortable. Room was good enough for a quick overnight stay. The pool needs some repairs. With some repairs it would be a very nice hotel. Breakfast was simple but tasty

We stayed 2 nights..it was ok. It may have just been our room but there were many little things that annoyed us. Toilet seat was not installed properly so I kept sliding around on it, the bathroom door kept hitting the corner of the vanity every time you opened and closed it (that’s how tiny the bathroom is).Part of the floor felt like it was breaking underneath, like it was lumpy to walk on. The full length mirror was installed crooked.( maybe that’s being picky?)On the first night invaded with moths outside the doors/walkways ( but that was cleared up by morning by what smelled like raid ). We really enjoyed the pool and hot tub. On checkout day we wanted to take one last dip in the pool before heading out. Checkout is not until 11 and pool is open at 9am so we have time. Unfortunately the pool was being cleaned and the man cleaning it arrived like 10 min before 9. We came back 9:30 still not done. Came back at 10 still not done. At this point it’s now too late for us. Now my understanding is if you know the pool is going to take an hour or how ever long it takes to clean. Why wouldn’t you start earlier and have it done for it opens at 9am. Guests have paid. So these services should be available to them. I also didn’t appreciate the housekeeper to be knocking on the door at 10 am when I had a sign on the door. We were getting our stuff ready. Checkout is at 11am. Felt like we were just being rushed out because she wanted to get started early to clean it.

Clean and proximity to high way.

They charged my card before arrival without notice, when we went to try and fix that so i could put it on a different card, they instead charged the original card a second time bumping me over my limit and incuring charges. While they did apologize, nothing else was offered or resolved. It was a mistake, and could have happened to anyone, but it was still an issue. There was no elevator, which may have been listed somewhere, but i have a knee injury and it made loading luggage difficult. We couldnt figure out how to turn down the AC, off was to hot, but on was litterally freezing. We had to bring blankets in from the car. Our bathroom door didnt close, and the bed had a significant lean to it. Over all i may stay again, but we would need a first floor room for sure at least. Still reasonable for the price. The hot tub was nice, the parking was easy and the staff was helpful and kind.

Good hotel.

First impression was good but when looked more shower was broken and dirty prints on shampoo and shower curtain. I ran water through the coffee maker 3 times and it would glcome back with some dirty flakes. Door lock was broken.

Very nice hotel and decent location with a nice view of the valley. Super clean, and a fairly decent breakfast.definitely would stay here again.

Front desk staff were excellent. Room was clean and comfortable. Recommend they add more disabled parking spots. There was only one. My husband had difficulty getting into and out of the vehicle because other parking spots were very small.

Toilets and showers are older.

Beautiful place with professional staff. Loved it

The office staff and kitchen food preparer were amazing and friendly. We asked one of the cleaning ladies for clean towels on our 2nd day and it took her 2.5 hours to bring them.

For the price you pay i would expect a better tv only 32 in very few channels

Get stop over

Lovely facility, enjoyed the restaurant

The man at the front desk was very helpful when I needed to use the washer and dryer. He charged my credit card for the cost and gave me the coins for the machine. The woman who was at the breakfast area was also very nice and polite. The included breakfast was good; eggs, sausages, waffles, cereal, beverages, breads. It was very clean and the area to sit to eat had plenty of room to sit. Our room was very nice and clean. The bed was very comfortable. Good lighting in the room and bathroom. Clean bathroom. Plenty of plugs for our 2 phones, 2 tablets and a laptop to charge. The air conditioning unit was easy to adjust and comfortable. Parking was free and close to our room. I would stay her again and I recommend this property.

Cou cou

Nice little hotel nothing fancy but it works for me, i was just 1 night and it was work related

Had a king bed room and the room was quite spacious which was nice, as we had our dog with us. Everything was very clean including the crisp white bedding (no dated old bedspread) and towels were also bright white. The enclosed breezeway (glass-to let the light in) that runs along the room doors acts as a buffer for noise and the cars are parked another 12 feet away from that, so we heard absolutely no sound. The motel is not on the main drag which also reduces noise and traffic. We just needed a white night stay and for the price, we were pleasantly surprised.

It was only a one night stay. I couldn't find anything i can complain about except this is a older hotel and can use some updates like the carpet is well worn. I stayed in an other Quality Inn 2 weeks ago in Clear Water and it was a lot nicer.

Property was not clean and bathroom not clean , bathroom lock broken. Online shows 3 star property but experiencing like motel

Rooms has foul odor It's most likely from the carpet.

Staff was great at checking but facility feels dated and well used.

Was great

Fine, nothing exceptional, very well maintained. Good value!

Tv are terrible no channels

Very Professional.

Loved the pool and hot Tub area well taken care of no sauna like in ad tho. Also the pool closes at 9 kinda early for my liking. Restaurant was closed at 630 as well other than that was an excellent stay. Would stay again.

Fine for a night. Room could use a bigger tv and More stations. Staff were great and even brought my waffle to me at breakfast. Nice pool and hot tub. Sink faucet in bathroom was loose and pill bugs on floor of bathroom.

Friendly helpful staff

Staff were very friendly, rooms are not soundproof at all.

Comfortable, friendly service and clean.

It was super quiet.

It was a good place to stay

Horribly. The carpet is gross. The building is too old.

Hot ton great - pool to cold!

Staff were awesome

The beds are comfy, and the rooms are clean, but there is no night staff. The room next to us didn't stop partying until midnight, keeping my eleven year old up. And without a staff to stop things like this, I fear it will only get more dangerous.

Hotel rooms were very unclean. Rooms very outdated,wore my socks in the room,carpet looked like it was from the 70's. Way over priced. I could go on but I wont

Couch was uncomfortable, bathroom needs an update & there was no coat hangars. Don’t think the carpets have been vacuumed in a while…bed was comfortable & the front desk was very efficient.

Very friendly and helpful staff; quiet and very clean; breakfast was simple but ample and excellent.

This property was okay, but the air conditioning was poor and the room was a little grimy.

The hotel was ok but not for the price that hotel.com charged me. I expected better for $200 in a simple town like Merritt. I am going to phone and see why I was over charge. When the price for that room was $130 Any good thing I have to say about the hotel was lessen by the over price set by hotel.com/Expedia.

The room was quiet and nice

Expedia don't read replies

Everything is good

Quiet, friendly staff, clean and hot hot tub, clean pool, adequate continental breaky, priced right

Okay

The staff where so kind. The room was clean, bed and pillows were comfortable. Breakfast was decent, area was very clean.

Because we had a late arrival a key was left under the mat at the front door no idea how to get to our room, which is in another building got to our room. The couch was filthy cobwebs on the floor. I have to admit the breakfast and the service in the morning was wonderful. Would never stay there again.

I enjoyed my two nights. Very quiet and safe. Breakfast was limited but still appreciated. I had some issues with my room key but it was easily fixed.

Was able to accommodate 1st floor room. Udated king bed with no extra charge

Very friendly staff, clean facilities, good breakfast.

Was ok. A bit older and worn in the rooms

Average property, very reasonably priced, for a one night stay.

Nice hotel

Nice quiet location, a block off the main road. Very clean, well appointed room.

Quick one night stop in Merrit on our way to Osoyoos; the Quality Inn might not be the newest hotel in town but the staff have kept it up really well and there is a lot easy parking. We wouldn’t hesitate to stay there again.

Very nice clean and the people are very polite and let us check in early

Reasonable rates, clean room. Easy access to property

It was generally okay, but toilet was not cleaned as I can see drips of urine in front of the toilet.

Excellent

Excellent service Nice clean Comfort mattress