Mercure Manchester Norton Grange Hotel & Spa vs Similar Hotels

The smallest rooms ever with some complaints on coldness.

Rooms vary in quality but luxury options are available; some guests noted issues with specific rooms.

Rooms were described as spacious, clean, and comfortable with excellent facilities.

The hotel had a care home vibe and looked tatty in places.

Rooms are described as very clean and immaculate.

Bathroom smelt of urine, but overall rooms were described as clean and bright.

General location was acceptable, but issues regarding noise were noted.

Location is central with good access to amenities.

Perfect location with easy walking distance to the metro and nearby amenities.

The staff were very helpful and attentive, especially during events.

Staff received consistent praise for their friendliness and efficient service.

Staff are very friendly and helpful, with specific mentions of positive experiences.

The food was amazing; the Christmas dinner received high praise.

Breakfast and restaurant food quality received high ratings.

Breakfast had a good variety and positive feedback on quality.

Facilities at the spa were lovely, enhancing the stay.

Good amenities including multiple dining options and bar areas.

Amenities mentioned included a well-stocked bar and breakfast choices.

Prices were fair for some amenities, though not for room quality.

Guests find the pricing reasonable for the quality offered.

Excellent value for money highlighted in multiple reviews.