Hampton Inn & Suites Birmingham-Downtown-Tutwiler

Location downtown

Location and staff

The breakfast - food, and room aren't great.

The clean and big room and the service was great

Everything was great

The location

The parking

Very clean and comfortable

The parking lot was way to small, and there needs to be a microwave in the room.

The hotel was very clean. The location was convenient to the BJCC. There was some parking along with a valet option.

The onsite market was completely empty, leaving us to have to leave the property for simple refreshments and snacks. The air conditioner just circulated air. The thermostat said it was 60 degrees but it was actually 72 and never changed.

Breakfast was good! Hotel staff was very friendly and helpful

The rooms are very nice and bed was comfortable

The staff was incredibly kind and helpful especially Mr. Earl with valet.

The property was undergoing some renovations during my stay but it did not impact me in anyway. I look forward to staying again once it is all complete.

It is really pretty and convenient to the locations we were in town to visit

The elevator! lol

The room layout was excellent. The separate living & sleeping area allowed us to entertain away from the bedroom

The hotel appeared to be an older property with some upgrades needed elevator, some of the areas had dated carpeting etc

Historic hotel centrally located that I've stayed in many times. Hilton has completed a good modernization .

Live historical buildings

No snack machines

Overall, I enjoyed my stay and would return and recommend to family and friends. The newly renovated property was very pleasant. I appreciated the Historical photos along the walls, especially the acknowledgment of some of the African-American contributions to the area.

The Breakfast selections were very limited. During my 5-day stay, the only sausage (meat/protein) option available was limited to Pork. I would have appreciated a choice of Beef, Turkey or Chicken sausage. Also, grits were served all 5 days; it would have been nice to have some other choices, such as Home-fried potatoes with onions and peppers or some other selection, for variety.

Everything

No complaints

The Breakfast selection was extremely limited. On the five days that I stayed, every day only served some variation of pork sausage. Perhaps you can expand your offerings to include beef, turkey or chicken sausage.

Very clean , staff very friendly and helpful. Bed very comfortable. Buffet breakfast was good.

Shower took a long time to get hot. Location a distance from where all the restaurants and bars are around 2nd street.

We loved the quiet in the room, the cleanliness and the high end feel of the place

The front desk staff who made me feel like I bothered him. He couldn’t welcome us and I didn’t trust his reference for a dinner place since your kitchen was closed.

Amazing staff

Breakfast was served in a conference room we assume they are having a refit

It was nice and clean

It was well kept up

The valet staff was exceptionally professional and pleasant!

The fact that you aren’t really given a choice on whether to valet or not. The alternative is possibly parking on the street. The elevator didn’t work. The front desk worker who checked us in was very unfriendly and not welcoming. If I had to encounter her again I wouldn’t return

Clean and stylish! The vibe was spot on for the age of the building. Staff was charming and helpful. Valet guys awesome! Well done!

Wish we could have stayed longer.

Quiet

First the internet didn’t work. After calling the front desk several times, I was told that he never heard of that before. It eventually worked but only in the suite area and not the bedroom. The toilet was not working properly and the sink in the bathroom drained very slow.

It was nice and clean, staff was great!

Location wasn’t the best and I didn’t like that there was no onsite parking , but the valet parking staff were very kind and accommodating.

An absolute stunning hotel with super attentive staff.

Nothing !

The location to the venue we were going to.

There wasn't any apple juice at breakfast and the milk was warm. Also there was only sausage for breakfast no bacon. Not bad bad things just observations.

Had to leave before it was served.

The history the garden

Convenient to my event. Elegant look and feel.

Wasn’t sure about parking. Front entrance pull in is tight. Ended up Valet parking because of lack of parking.

Staff was amazing & so courteous, helpful , rooms exceptional.

Our room was right by the elevator, and just above the valet/entry to hotel. Patrons were so noisy exiting the elevator-often talking in the hallway (12 midnight thru 4 am). At 5 & 6 am patrons getting in & out of vehicles then had 20-30 minute conversations. I have never been more exhausted in my life!

Being in a historic building.

This is only a suggestion, since we stayed in King Suite which was very large and roomy, I think there is enough space in the “living room “ area for a small table and chais to sit to drink coffee or set up to work.

Very nice place very clean

Got double charged for the room. I got charged through booking.com then the guy behind the desk took about 30 minutes trying to find my reservation through booking.com. then he told me everything was taken care of and he needed a card for incidentals. I gave him my debit card not knowing he was charging me for the room. I did not find out he charged me for the room until days later after looking at my banking app. I have been trying to resolve this for 3 weeks. No one at the property has tried to help me everyone says they will check into it and call back not one single person has called me back emailed me or tried to resolve this issue.

The rooms were big, lots of room. Beds were ok. I've had better beds at other Hamptons. nice lobby decor.

The check in area could be a little better, bigger. I did not like the parking situation. When I looked up the property it stated private parking. No where did it say street parking or Vallee parking with a charge. I will know better than to stay downtown the next visit.

Initially, we had no major problems. Very CLEAN. Price and service was very good. Valets were great considering the tight parking location. They were the one moving the car around. Again, good job. Location was great, easy 10-minute walk to the convention center, concert arena, baseball field, etc. Good police presence as the Andres Bocelli concert was packed. Breakfast was very good. Need Decaf coffee :-) . Room was very nice, walls recently painted, W/C was great. The room was great, NO CONSTRUCTION NOISE DURING "SLEEP TIME." No major problems except load A/C. The hotel has a present and future.

A/C fan was loud. Hallway carpeting must be replaced ASAP: It is clean but very worn. But remember hotel is under renovation. Need new pillows. Suggestion: Need a restaurant in additional to breakfast area.

The staff was friendly and helpful. The breakfast was nice. The room was nice.

The temperature in the room was not to my liking, and we set the thermostat low, but it still didn't seem to get cool enough, but it wasn't too bad.

Very centrally located near the art museum, in an historic building, with a large comfortable room.

Lack of mini market facilities, although this may have been because of refurbishment

Good location. We had a water problem in our room and the repair person handled it very efficiently and pleasantly.

Perfect hotel. Great location.

The location.

Nothing. Staff was super friendly and helpful.

It was close to the event we went to see

The ac didn’t work and apparently they knew it because they had a box fan in the room for you. The weed smell next door was awful specially when people have children staying in there.

The location

I understand the renovation but I bd the loudest toilet in the history of toilets. It would make noise for 15min after flushing .

Everything

Everything was perfect

Location was good

Location and cleanliness

Na

Convenient to event location

My grandson who is 15 was pointed and stared at in the pool. Was made to feel very uncomfortable by other guests to the point where we decided to check out early. The room was very nice but no charging ports and very few outlets in the rooms .

The hotel was cool because it was older and had charm, the room was large & updated. The room was clean, the location of the hotel was in walking distance to a lot of things. Valet was great.

Hotel was under renovations so when we got there, they didn’t have a restroom we could use. My wife and kid had to walk a few blocks away to a church and ask them to use the restroom, that was insane after being in the car for hours. We were extremely hungry and there wasn’t a restaurant in the hotel like it said online so we door dashed pizza and it arrived 3 hours after it said it would which isn’t the hotels fault but we saw online they had food their and they didn’t… kind of needed to know that before we arrived with a hungry kid. Over all I’m extremely disappointed and wish I could get a refund bc the stay was so bad. The housekeeping BEAT on the door at 8:25am and checkout wasn’t until 11…. That woke the kids up and threw their entire schedule off for the day.

Large room with updated decor

NA

Great location downtown. Close to the Legacy Arena venue for the Phil Wickham concert.

We were bummed that it was under renovations so a lot of the historical aspects of why I booked the stay, we couldn’t see.

The location & the historic feel to it

The a/c in the room never got cool as we had it set to 60.

Breakfast was very good, and the area was clean. Hospitality staff was very friendly.

Renovation was going on, so there was no air conditioner (very hot and uncomfortable) in the rooms. We were not told upon check in.

Walking distance to Legacy Arena for concert

Restaurant and bar was closed because it was under remodeling or something