David Livingstone Memorial
David Livingstone Memorial, Princes Street, Edinburgh, EH2 2BY, United Kingdom- Memorial
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Nestled in the heart of Edinburgh, the Old Waverley Hotel seamlessly blends Victorian charm with modern comfort. Traditional décor creates an elegant retreat for leisure and corporate travellers, a short walk from the Royal Mile, Holyrood Palace and Waverley Station, with views of Edinburgh Castle.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
This room features 2 twin beds and a private bathroom. It includes a flat-screen TV, desk, and free wifi. Guests enjoy a guaranteed view of Princes Street.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
Street View
In-room amenities
1 double bed is provided in the room. There is 1 bathroom with a bath or shower and a hair dryer. Amenities include a flat-screen TV, wifi, heating, and a tea and coffee maker. The frosted glass window has no natural daylight.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
10 sqm
In-room amenities
This room features 1 double bed and a private bathroom. It includes a flat-screen TV, desk, and free wifi. Guests enjoy a guaranteed view of Princes Street.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
Street View
In-room amenities
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hair dryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 king-size bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
22 sqm
City View
In-room amenities
1 twin bed is provided. The room has 1 private bathroom with a shower, bath, and hair dryer. Amenities include a flat-screen TV, free wifi, a tea/coffee maker, electric kettle, desk, seating area, and heating.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
11 sqm
In-room amenities
This triple room features 3 twin beds and a private bathroom with a shower. A seating area and desk are included, along with a flat-screen TV and coffee/tea maker. Free wifi is available.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
This double room features 1 double bed and a private bathroom. It includes a flat-screen TV, free wifi, and a coffee/tea maker.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
This room features 2 twin beds and a private bathroom with a shower. A seating area, desk, and flat-screen TV are included. Free wifi and a coffee/tea maker are available.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
14 sqm
In-room amenities
Pets are not allowed.
Children of any age are allowed. A cot for children up to 2 years is free of charge.
Guests must be at least 18 years old to check in.
A damage deposit of 25.0 GBP may be required.
WiFi is available and is free of charge.
Non-smoking throughout.
The property has a lift (elevator).
24-hour front desk.
Contactless check-in/check-out is available.
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
立地最高。スタッフも親切でした
De locatie
Vrij prijzig
Excellent location and a spacious room.
There are a lot of stairs and, unfortunately, no elevator. The bed and pillows were uncomfortable. The room categories can also be misleading. There are two types of rooms: an interior room and an interior room with a window. The distinction between the two should be much clearer to guests when booking. The services are also very limited. For example, we requested an extra box of tissues, but the staff member seemed surprised by the request! I believe basic amenities such as tissues should be readily available upon request.
Super Lage, das Hotel zwar etwas in die Jahre gekommen, aber alles sauber.
Unser Zimmer leider sehr dunkel, da wir komplett nach hinten raus gewohnt haben.
Conveniently located at the train station and to a large walkable area.
Bed was too firm for my liking
Le petit déjeuner était correct mais manquait de choix.
Le petit déjeuner n’avait pas d’option végétale, il peut être améliorer pour les allergiques aux produits laitiers ou intolérant au gluten. Si je devais revenir dans votre établissement, je choisirais une chambre avec vue car la nôtre était borgne, il y avait beaucoup de condensation. Elle était donc très humide.
Bardzo dobra lokalizacja. Miła obsługa.
Bardzo kiepskie śniadanie. Szczególnie dotkliwy brak świeżych warzyw i jadalnego pieczywa. Obiektowi przydałby się generalny remont. W pokoju głośno. Słychać wszystko z korytarza i zza okna.
الموقع حلو قريب من الستيشن ومحلات كثيرة ومطاعم
لازم تطلع الرسبشن بالدرج ،، مافي احد يشيل شنطك انت تشيلها بنفسك ،، مافي غير اصنصير واحد ،، النظافة متوسطة الغرف صغيرة
Very convenient to central train station and to activities .
Not totally ADA , you have steps to carry your luggage
It’s location
Stairs, lots of stairs. For people with limited mobility or completely handicapped, it would be exceptionally difficult to manage. Also, they refused to accept my green Amex card although they would accept a gold or titanium Amex. They were exceptionally rude about it and even when I put Amex on phone to explain there really wasn’t any difference to the property as far as me using my green card they still refused to accept it.
goede centrale ligging, ik had een mooi uitzicht op Scott's monument en de stad. goed ontbijt alleen niet inclusief. goed te bereiken vanaf het vliegveld met de tram of de bus; ik nam de tram halte St.Andrew's square, hotel om de hoek. zeer vriendelijk personeel.
hotel is wel wat gedateerd en duur, ramen buiten van de kamer niet gewassen.
The room was absolutely stunning, very comfortable indeed. View of Edinburgh Castle, friendly and helpful staff, excellent dinners and breakfast... Had my first taste of Haggis here, and it did not disappoint! Location was perfect: close to Waverley station, so very convenient with the LNER, and nice and central to Edinburgh Castle, Holyroodhouse, and everything in between. All in all, this was a haven, exactly where we needed it to be, in a style that we adored. Very romantic indeed, would come back!
There were some roadworks going on for two nights, but that was NOT the hotel's fault.
Konumu harika. Oda çok iyiydi ve çok temizdi.
Frukosten var enkel
Saknade hiss från entrén till receptionen
L'emplacement de l'hôtel est idéal pour visiter , le personnel très professionnel et chaleureux . Les femmes de ménage sont très polies et font très bien leur travail de nettoyage . La petite attention des produits pour se laver .
Les petits déjeuners sont trop chers pour ce qui est proposé , la chambre était un peu petite et la vue sur le passage des pigeons est très laide . Par contre , notre chambre était à côté d'un ascenseur , donc du bruit ...les femmes de ménage déposent leur sac poubelle et leur chariot devant notre chambre . En résumé, beaucoup de bruit le matin avec les autres clients qui claquent les portes . Impossible de dormir à partir de 7h
Es ist ein schönes historisches Haus. Die Zimmer sind stilvoll eingerichtet. Toller Blick auf die historischen Genäude der Altstadt, auf das Castle und die Statue von Sir William Scott)
Die erst Nacht war sehr laut (lang andauernder Maschinenlärm), sodass ich fast die ganze Nacht nicht schlafen konnte.
Its location and the carpark nearby with the discount was great
There was a lot of street noise all night and we were on the top floor. It was hot up there so the window needed to be open. Earplugs helped the second night
Check in went smooth. Loved having my luggage carried up and down the stairs
Our room had porthole windows. It was very hot and very noisy. There was only one unused electrical outlet and it was on the floor by the door. Not convenient at all. Bar person could only make the drinks on the menu. I ordered a cosmo and I don’t think there was any vodka in it. We ordered shrimp scampi in the restaurant and got shrimp nuggets. There was no scampi
Very clean and in a great location
Noisy overnight because no double glazing but it’s an old building so you expect that
La ubicacion
La almohada para mi es un poco alta pero es un detalle
Milý a velmi ochotný personál, super poloha hotelu. Vybavení pokoje hezké a pokoj cisty. Postele byly velmi prijemne a pohodlne.
Pokoj mel jen jedno okno do svetliku, ktere navic neslo otevrit, takze to pusobilo velmi depresivne a v pokoji tak nebylo denni svetlo v podstate vubec nikdy. A podlaha v pokoji byla křivá tak, ze kufr postavený v jednom rohu sam odlel ke dverim pokoje. Ze je podlaha “do kopce” bylo patrné na prvni pohled pouhym okem.
Excelente ubicación, impecable, un buen desayuno.
La ubicación es excelente. La habitación cumplía nuestras expectativas, baño bien, colchones bien. Buen trato por parte del personal. Habitación exterior, limpieza todo correcto.
No me gusta tener que iniciar sesión para conectar el wifi. El ascensor no llega a la calle, hay que subir un piso de escaleras. Falta un poquito de presión en la ducha.
Good room. Good breakfast and helpful staff
The lift was out of order from my arrival on Sunday and still when I left on Wednesday. My room was on the fourth floor and at age 80 with some mobility issues, it was hard work. No possibility for change of room. Only compensation was a 20% food voucher, which I used because I was too tired to go out again.
Location and view and facilities.
Small room
It's very Central and near the Bus and Train stations and the Airport Bus.
The Lift broke down twice!!! After a serious discussion, as we were on the top floor, we were begrudgingly given a small discount, which we gladly accepted.
Great location!! Loved the restaurant and bar area!!
The elevator/lift was broke most of the time I was there. I was on the 6th floor and had to walk up 6 flights of stairs when the elevator was not in use. I chose this hotel because they advertised an elevator/lift. It made it very hard to appreciate the hotel due to the issues wth the elevator/lift not working.
Personalet i receptionen
位置好。员工服务好。
电梯高峰时间等的时间长。
Central
Nothing
Convenient location
Room was extremely small and the only window was a sliver, which looked out onto the fire escape and construction. Not really what id expect for £300 a night
Lokacija
Die Lage
Undurchsichtiges Fenster in den Innenhof welche sich nur 10 cm öffnen lässt, wenig Auswahl beim Frühstück
位置超好。店员服务都不错。
老房子的电梯不太方便。台阶对年纪大的人是一点问题。
Location was ideal
Top floor room was too hot even using a fan
A due passi dalla stazione ferroviaria e 10 minuti per arrivare a piedi in centro old town! Struttura elegante, camera ampia e pulita dotata di ogni comfort
Posizione perfetta per visitare la città, pulizia perfetta, staff disponibile e gentile.
Il prezzo molto alto considerando i lavori nell'edificio a fianco sin dal mattino presto e per tutto il giorno
Läget
Lyhört i rummet och ingen ingen kontakt för laddning av telefon vid sängen. Belysning i baren på kvällen väldigt stark.
Service was very bad lift out of order and had to fight for a 1st floor room as we are partially disabled
Very clean and comfortable and amazing location!
The staff was very friendly. The location was great.?
The elevator/lift did not work most of the time. I was on the 6th floor and had to walk up 6 flights of stairs several times. The hotel should have offered some sort of discount for the inconvenience but they did not.
Location was excellent
No fridge in the room and no safe
Very convenient for everything
Nothing
We stayed for the night. It was easy to store our bags before check in and the room was decent enough.
There were no issues.
Location
Location
Hotel godny polecenia.W samym centrum.Blisko pkp. Idealna miejscówka na zwiedzanie Edynburga.
-:))
Tutto. Posizione strategica. Camera bella con vista mozzafiato su Scott monument e Castello. Personale cordiale ed efficiente.
Niente. Anche per aiutarti con i bagagli sulle scale per raggiungere la reception il personale è a disposizione 24 ore!!! OTTIMO
Convenient, they did everything to help me I asked for early check in my room was ready. Lovely room very clean. Tea and coffee facilities in the room..lots of mirrors. Staff really friendly bag storage.
I didn't know how to work the TV but I didn't really have time to watch it anyway.
Location, Restaurant, Bar
Sloping floor in the room, bad feeling because the window was shaded, fire alarm in the night
De kamer, het uitzicht, het ontbijt
Kleine lift, intercom buiten niet duidelijk hoorbaar (bij gebruik 's avonds)
Clean room and bathroom
No natural light. False window Noise from neighbouring stairwell
Je m'attendais à une meilleure chambre pour un prix de 1400 euros les 4 nuits (en plein mois d'août); Toutefois, il faut reconnaitre que l'emplacement est IDEAL. Nous avons tout fait à pieds, c'était vraiment proche de tout, donc très appréciable. Il y a de quoi se restaurer autour, le bus et tram de l'aéroport qui arrivent juste devant, et globalement tous les lieux et rues à visiter sur Edimbourg à proximité. Le personnel était sympathique, le petit-déjeuner bien (le même tous les jours), c'était propre et le lit était très confortable. Mais pour le prix, effectivement je m'attendais à un peu plus grand, autant pour la chambre que pour le lit (qui est un 140). Aussi, j'ai trouvé que c'était assez bruyant par rapport à l'extérieur, car on entendait beaucoup les gens qui criaient dans la rue ou les sirènes de véhicules Mais... oui, Edimbourg est une ville chère, il faut alors comparer. C'était dans les prix les plus bas quand nous avons réservé, et encore une fois, c'était très bien pour 4 jours et surtout très bien placé. A noter qu'il n'y a pas de clim dans les chambres donc si vous veniez en canicule, ça peut être compliqué.... mais, rassurez-vous, en plein mois d'août nous n'avons pas dépassé les 17° Haha !
Je trouvais le prix élevé par rapport à ce qu'était la chambre, et un petit lit, mais je pense que c'est le coût de la vie à Edimbourg. L'emplacement était idéal
The location was perfect! We were at several Fringe shows. Access to restaurants was excellent. Good bar. Friendly and helpful staff . We have stayed here a few times.
Could have done with another lift but I appreciate space was not available. It's a well established hotel and very comfortable.
The hotel’s charm lies mainly in its historic appearance and character, and its location close to so many attractions. We had dinner one night at the restaurant and it was excellent. The breakfast was of consistently good quality. Housekeeping was excellent. The bathroom was very good; no issues with hot water, shower pressure, etc. The staff were all kind and helpful except for one.
No air conditioning. We had only a fan and, some nights, it was uncomfortably warm. I don’t believe that the listing description mentioned that there was no air conditioning. Bath amenities were minimal. There was no closet as shown in the listing photos, just a rack with hangars. That seemed rather second rate. Late into the night there were noises of traffic and revelers, and loud construction noises next door and trash trucks could be heard as early as 6:00 am. The first night we asked the Front Desk person for some late night dining recommendations, but she simply referred us to Google. One would think the hotel would maintain a list of nearby establishments for such a case and have some knowledge of them.
Emplacement idéal, personnel disponible et très sympa.
Unpeu bruyant du fait de la localisation sur Princes Street.
Die Lage des Hotels war super gelegen für alle unsere Aktivitäten. Sehr gute Busverbindungen. Super gelegen um zu Fuss das Schloss oder die Altstadt zu erreichen. Bushaltestellen direkt vor der Haustüre
Für den Preis, den wir bezahlt haben, war das Frühstück sehr mässig. Sehr grob geschnittener Schinken, Rühreier, meistens fast fertig, zwei Brotsorten, fast kein Kleingebäck, nur eine Marmelade zur Auswahl. Wenig Käse. Kaffee war gut.
Close to Old Town and easily accessible public transport
Mainly the location and the bar area. Also the view from the bedrooms facing Princes Street.
The mattress of one of the beds was very bowed. The quilts felt lumpy and too hot for summer. I realise it is an old building, but they could increase the breakfast choices by having more fresh fruit, some cold meats as there are many continental guests. Honey on offer maybe and offer margarine and breakfast rolls. I don’t understand the use of cheap toilet paper as guests just use much more of it. Nicer toilet paper would have been good.
Location
Noise from doors slamming in the hotel hallway.
Such a central location and very convenient to connect from the airport to the city.
Price
Es handelt sich um ein klassisches britisches Hotel in bester Lage, jedoch schon etwas im "nostalgischen älteren " Stil gehalten. Wir hatten leider ein sehr finsters Zimmer mit einem verschlossenen Fenster im Lichtschacht. Dafür hörte man keinen Lärm von der Straße. Das Bett war sehr bequem und das Zimmer sauber. Frühstück war "wirklich nur" britisch und wenig abwechlungsreich. Geld für Frühstück sollte man sich vielleicht sparen und in eines der vielen nahen Lokale separat einnehmen. Da bieten die internationeln Hotels in der Nähe um den gleichen Preis mehr Auswahl. Für die Dauer unseres Aufenthaltes war das Hotel aber durchaus in Ordnung, da man alles zu Fuß erreichen kann.
Frühstück könnte etwas mehr Auswahl, zB. aufgeschnittenes Obst oder gesündere Wurstauswahl. Zimmer hinten sind sehr finster, kein Tageslicht, und musste immer das Licht eingeschaltet werden
Very central comfortable bed . 4min walk to train, 8-10 min wak to bus station
Could do with double glazing to keep noise out.
Pulizia e posizione
Nulla
The location and the history.
The lift was broken the first two days. Had to walk up several flights of stairs. Mechanism on the fire door in the hallway needed replacing. Slammed every time someone went through it.
Stairs dirty and worn
Location
Called for a porter to assist with luggage, as there is a set of stairs initially. Gentleman that came down barely acknowledged me, carried my suitcase upstairs then went of chatting with other guests. Husband is in his 70’s & had to lug his own case upstairs. We were there during the heatwave, could not open any windows and the fan they provided was totally useless. Room was a sauna!!!
Services and staff
Location
Posizione fantastica
L'hotel è un po' datato
Old quaint hotel. Lovely rooms. Tired carpets and paintwork in places, but lovely staff
Floors very uneven, could be fixed easily. Twin room extremely hot, need air con unit
Sa centralité
Le bruit : chambre au premier étage sur rue très bruyante avec des magasins au-dessous qui mettent la même musique en boucle de 30 secondes pendant des heures et des heures. Aucun double vitrage. Le petit-déjeuner avec les mini viennoiseries très sèches de la veille, remises au chaud pour les améliorer mais sans succès et le peu d’offre de petit-déjeuner continental.
I liked the location really much. The hotel was nice and clean. The staff was nice and kind.
The thing that pulls down my opinion is that the lift was broken throughout our stay. Being quite fit it was still tough to climb 4 cases of stairs. I felt bad for the woman with troubles walking that was climbing the stairs up to the sixth floor. If the lift had been working I would have given the hotel a five star review.
The staff were very nice and helpful. The location is perfect. It was clean and cosy. The staff were accommodating in transferring me to a lower floor as the lift was broken.
They didn’t have decaf coffee in the rooms. The lift was broken and being disabled was exceptionally difficult to get up and down to the room despite being transferred to a lower level room. I was a bit niggled by the house keeping lady, who on my last day, knocked and immediately entered without waiting for a reply. I was getting dressed at the time and it was an unnecessarily embarrassing encounter for the both of us as I was checking out that morning and she shouldn’t have even been there until I had left.
Konumu güzel
Oda fotoğraftakilerden çok çok küçüktü. Resepsiyona durumu belirttim. Fotoğrafta görünen odaları vereceklerinin bir garantisi olmadığını söylediler. Ama ben genel fotoğraflardan bahsetmiyorum, seçtiğim oda tipi sekmesinde görünen fotoğraftan bahsediyorum. Onun da bir garantisi yok dediler. Odada valizleri bile açacak yer yoktu. Odada içme suyu bile yoktu. Asansör bozuktu, kaldığımız 3 gün boyunca yapılmadı. Odamız 6. kattaydı, odaya çıkmak işkenceye dönüştü. Konumu iyi ancak asla tavsiye etmiyorum.
الموقع
السعر مرتفع بالنسبة للغرفة والمصعد كان عطلان
Posizione.
Ascensore rotto e stanza al quinto piano! Poi il manager ha gentilmente rimediato spostandoci al primo piano dal secondo giorno.
La ubicación.
El ascensor no ha funcionado en toda la semana, subir los escalones se termina haciendo muy pesado. Se escucha todo, y todo es todo, desde las seis de la mañana es complicado dormir, por lo menos en nuestra habitación. Hay unas puertas "cortafuego" en los pasillos y el golpe es constante. La ducha de la habitación de arriba sonaba muchísimo en la nuestra...descansar es muy difícil
The hotel is centrally located with nice access to the train station, restaurants, shopping places and city in general. The staff is very kind and hospitable. I had a very comfortable stay in Old Waverly Hotel. Highly recommended!.
Location for the Edinburgh fringe was good. Breakfast was good.
Lift out of action for our entire stay not great to have to walk up and down 4/5 flights all the time.
Good position, clean and staff friendly
No plug sockets at bedside, no carpet, lift not working, toilet flush button behind toilet seat. Poor design of room
Bardzo ładny i czysty hotel. Cudowny widok z okna i przemiła obsługa. Hotel znajduje się w samym centrum miasta, wszędzie jest blisko na piechotę, a autobusy na lotnisko odjeżdżają z przystanku ok. 100m od hotelu. Możliwość zostawienia bagażu przed zameldowaniem i po wymeldowaniu. Bardzo polecam opcję ze śniadaniem, zjedliśmy pyszne posiłki przed wyruszeniem na miasto. Szczerze polecam!
Beliggenhed
Fawlty Towers hotel hvor ingenting virkede
Extremely unhappy stay, we even feared for our safety as on our 2nd night there, a staff member suddenly opened the door and came inside while we were sleeping in the night, without even knocking on the door and despite the DND sign on the door. His excuse was that "someone" had asked to drop a parcel to our room number. This caused us a great deal of distress. The next day we walked in after breakfast and sightseeing to find our room open and being cleaned, even though we had put the DND on, which was still hanging on the door even then. Overall, very bad stay for us, despite the best possible location in town for convenience.
Very run down and no lift they tell you it’s out of order and will be repaired soon but staff tell you it’s been broken down for a while and no sign of repair Avoid Avoid Avoid
The breakfasts were good
Internal room stuffy and hot. Also small for two people
No elevator to Lobby with a flight of steps and then main elevator out of order
Bathrooms antiquated, old bath tubs that were very hard to get in and out
Konum İlgi
I ordered a Dinner, room service and enjoyed to breakfast buffet. Both meals were wonderful! The dinner, I over ordered, but ate everything.... So delicious!
The elevator was out of order...I had read about it on the review. I was hoping it would be fixed before my arrival.
It was near Waverly Station, and very central. Near museums.
The lift broke down twice.
Seht gute Lage. Nettes Personal und schöne saubere Zimmer
Mycket centralt läge för att ta sig runt i staden. Stationen precis utanför dörren. Fint gammalt hus.
Ingenting.
Bra rom med fin utsikt.
Heisen virket ikke og ble ikke reparert på de 2 døgnene vi var der. Tungvint når rommet vårt var i 5 etg. Begrenset utvalg på frokostbordet
Lokalizacja
Opis pokoju niezgodny z rzeczywistoscia. Z opisu wynika ze pokoj jest umieszczony na tylach budynku ale nie ma informacji ze jest absolutny brak dostepu do swiatla dziennego, szyby w oknach matowe "lazienkowe" nie przepuszczajace swiatla, chyba nigdy nie myte z zewnątrz. Brak mozliwosci uchylenia okna wiecej niz kilka cm. Brak nawet mozliwosci zobaczenia jaka pogoda na zewnatrz bez wychodzenia z budynku. Zalana lazienka, woda lejaca sie z sufitu najpierw z jednego ze swiatel a pozniej ze wszystkich swiatel w lazience. Opozniona i lekcewaząca reakcja personelu hotelu, ponad godzina czekania na zamiane pokoju. Na 3dni pobytu 2dni winda byla nieczynna.
Location is excellent, friendly staff, room with a view of Scot Monument, decent size.
Was told room is renovated but didn’t feel like it. Bathroom facility is subpar. Breakfast is mediocre Coffee in dining room is too weak Too many stairs, not wheelchair accessible. No lobby access for drop off and pick up Overall the property feels stale. Needs an upgrade.
街の中心でエジンバラ城やバス停、鉄道の駅にも近く便利 その割に騒がしくなく落ち着ける 朝食が豪華 スタッフが親切
入口がすぐにわからないくらい小さくて狭い
Está muy muy céntrico. Es el lugar perfecto para un viaje de pocos días.
Todo estuvo perfecto
Location
Rooms were very small , elevator out of order so for a 75 year old waiting for a knee replacement with a heart problem this was a problem and could have been disclosed as we booked the same day we arrived Expensive for that we got
To anyone coming - please know that their elevators are out with no answers as to when they will be fixed Also know there are no safes no irons and in some rooms no wardrobes Their response not even concerned
Can’t find a better location or more helpful staff! Rooms were comfortable, quiet, and comfy, if a little worse for wear.
Clean, location.
There is no elevator at the entrance, so traveling with large suitcases is not convenient going up to reception; the elevator is on the 1st floor.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.8/10Mixed: many rooms described as clean, but multiple comments note very dirty staircases/lobby and creaking floorboards in corridors.
Service
9.6/10Strongly positive: numerous mentions of helpful/friendly staff (named employee Soloman, quick to assist with rooms and luggage).
Location
9.8/10Consistently praised: excellent, central location with transport on the doorstep and great views of Princes Street/old town.
Room Quality
6.5/10Several negatives: very small rooms, noisy street-facing rooms, poor soundproofing, hot rooms/aircon issues, hard pillows and some mattress complaints; some rooms noted as lovely/clean.
Amenities
6.8/10Limited: complaints about lounge seating/lighting, lack of wardrobe, no easy lift access to some floors, bathtub without grab rail and noisy trams affecting comfort.
Value for Money
6.4/10Below average: multiple comments that breakfast and some rooms feel overpriced or not justified for the price; small beds for two in some rooms.
Food and Beverage
7.3/10Mixed: some guests enjoyed breakfast/food, but frequent notes that breakfast offered little variety (repeated English-style breakfast) and limited vegetarian options.
Overall Experience
10/10On balance highly positive: many guests describe their stay as 'excellent' or 'fantastic' and say they'd return — strong staff and location drive very favorable overall impressions despite specific issues.