Hilton Vancouver Airport

Liked the room except the toilet waa almost on the floor.

Vriendelijk personeel, fijn dat er op warme dagen buiten kan worden gezwommen (klein badje)

Zimmer war von der Ausstattung gut

Frühstück war ok aber den Preis nicht wert, Zimmer war von der Ausstattung her gut aber unglaublich laut wegen der Aufzugsanlage und der lüftungsanlage

gym and shuttle bus

Nice

👍

Close to the airport (15 mins) and the ferry at Tsawwassen Bay (35 mins)

コネクティングルームをリクエストしていたが、きちんと対応してもらえた。

清掃が入ってなかったが、連絡したらすぐに対応してもらえた

It was so handy to the airport and the ferry at Tsawassen Bay.

Very friendly staff and nothing was to much trouble. The restaurant was great with amazing staff.

Everything was renovated and up to date, clean and well located.

No clock in the room. No microwave in the room. The breakfast should have been complimentary since we paid $499 per night. The breakfast cost was too much for what was available.

Staff was awesome and the food was great 😊

l'EMPLACEMENT ET LE PERSONNEL

Nous n'avons pas du tout été satisfaits de la chambre 216. Il était impossible de dormir. Un bruit permanent dans les environs immédiats (générateur ou ventilation) était audible. Lorsque nous nous sommes couchés, nous avions l'impression d'avoir bu 5 espressos. On pouvait ressentir une nervosité intérieure dans tout le corps. Ce sentiment peut, par exemple, être causé par les rayonnements d'une station électrique. Au cours des 10 derniers jours, nous avons voyagé en Colombie-Britannique (BC) et nous avons très bien dormi chaque nuit. C'est pourquoi j'en viens à la conclusion que quelque chose a dû perturber de manière extrême le confort de notre sommeil. Comme nous étions pressés, nous n'avons malheureusement pas pu en parler aux réceptionnistes lors du départ, d'autant plus qu'elles étaient très occupées. Nous attendons une explication de la part de l'hôtel Hilton.

Off an Alaskan cruise, 3 days in Vancouver. Arrived way prior to check in and they had our room available. Very Nice. Room was spacious and beautiful. Staff were helpful and courteous. Food was excellent.

Wir waren nur eine Nacht sauberes Hotel mit guten (nicht inkl.) Frühstück

Das Personal und die Ausstattung sind wirklich sehr gut! Wir konnten früher einchecken und wurden sehr freundlich empfangen. Das Zimmer war groß und man hatte wirklich alles. Am Pool konnte man sich entspannen. Der Shuttle zum Flughafen war toll, unkompliziert und im Preis inbegriffen.

Das Frühstück ist sehr einfach gehalten, man findet aber auf jeden Fall etwas.

The location of the hotel is obviously close to the hotel. There is also a hotel shuttle that we didn't use but is worth checking out. The atmosphere was good. The lobby felt luxurious and spacious. The room was small and not spacious. I was also a bit disappointed in the bathroom, because there is only place for one person (two if one is using the shower). The beds however were all comfortable. I'm unsure of the value. The hotel and room was also clean with almost no small stains in the room. The noise level was mostly low, although the insulation of the walls is not very good. It's easy to hear other guests talk in the hallways from your room. My biggest disappointment was the service. Almost all staff members were kind and polite, except during our check-in. I was absolutely baffled when we checked in at 12:00AM, and the receptionist was half asleep and didn't even greet us. She seemed so unfocused, didn't crack a smile, and mumbled her way through the process. We had to ask about the parking and breakfast ourselves. In the middle of our conversation she just picked up the phone and spent 5 minutes talking to another guest. She didn't even apologize or wish us a good night. Unfortunately, we couldn't enjoy the buffet breakfast because we were to late (30mins) because the receptionist from the other day didn't tell us what the opening hours were. Fortunately, the staff there made an exception and let us eat a-la-carte. The food was good, although it took a while to be served. Overall, I'd say the room is small for a family. I sincerely hope the receptionist that checked us in does not represent the many other staff members at this establishment.

Frühstück war gut Pool sauber und warm Zimmer waren sauber und schön Airport Taxi

Das Zusätzliche Bettsofa ist unbrauchbar und unbequem Abendessen sehr lange Wartezeiten für Bestellung und dann auch das Essen. Rezeption nicht sonderlich freundlich

Great location in Richmond and near the airport. The room is spacious. The restaurant onsite offers great selection of food. The staffs are very nice and helpful.

Bar food was good

Tv channel selection

I liked the vicinity to the airport and the shuttle bus service was excellent, staff were friendly and very helpful

The rooms are a bit dated, the Air conditioning system is very noisy, and the sofa bed mattress uncomfortable. Sound proofing is very bad, you can hear traffic noise and also the neighbours.

The bed was very comfortable. It was easy to communicate through booking.com. Staff was friendly. Free shuttle to the airport was a plus.

The front desk staff assigned us to room 201 and wrote down 201 on the key card. We went to the room and the key did not work. I had to go back down to the front desk and she realized she put down the wrong room number. She just laughed. No big deal.

Great location. Great breakfast.

The elevator was noisy, making the hotel room less comfortable.

Great location!

Nothing

La habitación impecable, nos dejaron hacer el check-in a las 11:30 y la cercanía al aeropuerto

Demasiado caro

Meeste van het personeel is super vriendelijk en geeft goede tips over de omgeving. Ook waren ze heel erg behulpzaam. We hadden in eerste instantie een kamer waarbij je de lift continue heel hard hoorde en zonder problemen werden we overgeboekt naar een andere betere ruimere kamer. Restaurants, shopping malls in de buurt alsnog de outlet op een kleine 20 minuten rijden. Je zit ook zo in Vancouver zelf. Al met al een fijn verblijf.

De bankbedden zijn wel echt aan vervanging toe

Breakfast not included Location was good

Breakfast should be included with the amount paid

Super helpful staff at the front desk put up with our overtired kids. They upgraded us without charge and were super helpful. Very good experience. The shuttle was super helpful too

Not much, restaurant was average but they comped us some kids breakfasts so even that can be faulted

Friendly helpful staff at front desk! Clean room Comfortable bed Upgraded room Restaurant clean with great menu and excellent service

Hard to figure out where the entrance was ( for uber drivers)

I liked the location.

A microwave would have been convenient. The bathroom could have had a shelf or vanity for cosmetics, toothbrush etc and a rinsing cup

Dinner was great .. rooms were big..shuttle to airport was excellent!!

Great service from Dee, Carol, and Sybille.

We like everything about this hotel, from location to the staff. About the staff: Everyone is attentive and nice. Special call out to the front desk and shuttle personnel. And much thanks to management, in particular Upneet, who resolved some issues we had professionally and with kindness. Cavu, the restaurant, is very good. The location is just super with fast and easy shuttle access to the airport and a short walk to the SkyTrain. Next time we're in Vancouver we are staying here.

Hotel is fairly new and clean. Staff was nice and efficient.

Restaurant open later

clean and good location

up on the 18th floor where I had my room, the constant humming noise from the elevator generator was very annoying and the noise from the elevator going up and down was cleary a sleeping distraction. Very noisy up there on that floor.

The double queen sweet was a nice layout. We liked to be able to close the door to separate the bedroom from the living room. The beds were very comfortable. It has an airport shuttle.

The elevator noise. For $300 a night we shouldn’t hear the reverberation of the elevator engine. In the first room we had the engine was right above the bedroom. We got moved down to the 5 th floor and it was much better but not gone.

Free airport shuttle and close to airport. Good sized family room. Pool open in March!

The pull out coach was very uncomfortable so we had to cram three people in a twin bed.

Location perfect. Close to airport with shuttle.

Nothing

Very nice hotel with shuttle service to the airport.

Nothing

整体还好

不提供牙具，设施老旧

地點很好

於凌晨五點多發生火災警報,消防車及人員都到齊了,耗了一個小時左右,結果說是例行消防測試,未免也太離譜了,一句道歉都沒有！

The hotel is mostly fine. One issue was when I checked in, I was told that as Diamond member I got free breakfast for 2 adults and 2 kids. But when I went to have breakfast the next morning, they said that my 2 kids had to pay for breakfast.

Simple et efficace, petit séjour après notre vol dans un hôtel digne des bons hôtels!

La restauration et le petit déjeuner sont à des prix trop élevés.

the rooms

Staff is really friendly and kind

Good

The room was excellent. The restaurant staff were very kind

The breakfast wasn't hot

Everything worked well

N/a

good check in service

It's really bad not to have a toothbrush.

位置非常好

矿泉水需要付费有点奇怪，在其他酒店矿泉水都是免费送的。o

We stayed in 2 different types of rooms at the beginning and end of a trip, and wanted a place convenient to the main YVR and South YVR floatplane terminals. This hotel provides shuttle service twice an hour to both locations. Despite proximity to airport, rooms were generally quiet, although we could hear planes rumbling. Clean rooms, in good condition. Easy on-line room selection and friendly reception and restaurant staff. Bathrooms in the standard room and junior suite are small and a bit cramped. Could use a bedside lamp on both sides of bed in the jr. suite. Good option for overnight airport stay.

Emplacement pratique près de l’aéroport. Chambre confortable Service shuttle vers l’aéroport des 4h du matin (ou même avant sur demande)

Acoustique entre les chambres pas idéale (on a fort entendu les bruits de pas et les rires de la chambrée du dessus)

Ubicacion instalaciones atencion limoieza

Our family visited for the second time, and had a perfect experience. Staff were friendly, helpful and professional. The rooms and facilities were clean and well designed. Particularly wanted to highlight the breakfast staff at Cavu, the in-hotel restaurant: Gremma, Clarissa, Jatin and Cass for their warm greetings, attentiveness and efficiency. Cass remembered us from our previous visit and was once again full of helpful tips and fun stories. She made us feel right at home and made sure all our needs were met. Would definitely stay here again.

Location

I messaged the property about the airport transfer from Vancouver, never received a reply. Had to ring them when I got there to find out about the shuttle. Should not have bothered and booked a taxi. The shuttle wait is ridiculous. When we finally got to the hotel we did not know there was no dinner after 10pm. Found out the hard way. Be really good if the staff would notify people at check in about services. Of course at midnight new years eve the fire alarms went off. Oh well. Last time for us.

Free shuttle, convenient location, very comfortable bed for an overnight stay. Had a nice light dinner I. The hotel restaurant.

My only comment here is that the usb chargers next to the bed didn’t work.

We were allowed to check in early. Kind staff. Cozy beds. Clean rooms. Bar & dining on site. Airport shuttle. I highly recommend.

Nothing.

Love the service and Ninfa from the restaurant was lovely!!! My room was cozy, clean and I could rest a lot! Can't wait to be back.