Knights Inn Lethbridge

all grea

Very unsafe microwave fridge and heating not working

Initially given a room with a broken window!

This place has an older exterior with updated interiors. I stayed on a weekend with nice weather and it is close to parks so it took a little while for people to quiet down. The a/c unit is a little noisy but temp was perfect anyways. My room had a sofa, coffee table, desk and fridge so plenty of room to spread out. Great value for price. Don't let lack of curb appeal dissuade you, it is nice inside and all the motels are next to each other, having the same neighborhood.

When we checked in, window was totally broken (inside window-outside window was fine) Front desk said “I know, but it’s inside. No problem.” I asked to change room, because we felt unsafe at all. We stayed another room, but we couldn’t understand why they gave that room to us.

It was the worst place i have stayed. Had to get air freshener to coverthe smell. Window was broken and the bathroom window handle was also broken and would not close.

I regularly stay in hostels and budget hotels around the world, this is by far the worst hotel I've ever stayed in. The pictures show a nice, clean room with new bedding. Reality: 30 year old bed that's turned yellow, pillows that aren't much younger, bedding that's riddled with cigarette burns and stains, nauseating smell of cigarette smoke in the room (don't worry they make you sign a waiver that you won't smoke in the room!), a bathroom that is falling apart (literally, the window and tub tiles are falling apart), sticky carpet (I didn't even know this could happen), and so much more. Spend an extra $20 and stay somewhere better.

The hotel room was not bad apart from cigarette smell, and a breeze under the door because there was a big gap. Otherwise the beds, the shower and everything else work great.

Rooms aren’t stocked with coffee napkins or stir stick. Had to ask for coffee for three people gave us two packs

This has been the worse hotel i have ever stayed in.

Noisey neighbor

Was close to the town

Was a nice stay for close town things.

Everything was above average for the price. It is hard to give a objective evaluation when you mostly just sleep. From that standpoint it was great.

Walls were soo dirty. Bathroom trim was like black.

Pretty sure they they kicked someone outta my room before I got there because I was there for two nights and both nights someone was trying to get into my room not a fan. Bathroom was alright clean but the shower looked like someone smoked in there for a year and the silicone was peeling from shower surround and needs to be completely redone. Shower heads need some serious clr action the hard water has made it so that the water is only coming out of like 60% of the holes. In all honesty if it wasn’t the last place on the list to stay for the street wheelers weekend I would not return here. Very unfortunate because of the location of the inn. It is a great spot to watch the cars cruising by on the street wheelers weekend

The “luxury” mattress had a huge divet in it. Room needs a good wall scrubbing and fresh paint. Carpets need to be cleaned. Tub surround was badly repaired in a few places. Will not be doing a return visit there

Garbage can dirty ice bucket broken no hot water on bathroom sink rain water flows in To door way area missing light bulb in lamp.

On first appearance and arriving late, the parking lot was not welcoming. There were non-tenants standing around vehicles, garbage under stairwells and needles on ground that should have been removed. The positive is that the rooms were clean, beds and pillows comfortable and the staff was very pleasant.

Very dirty too old. Sheets worn. Old pillows. Gum stuck on wainscoting. Stains on the sheets. Previous customer said there was bed bugs in that room

Stayed at this same motel twenty years ago and don’t think anything has been done since. Nobody in office from 9 to 9.

The staff did nothing in the room, no garbages emptied. The pillows are terrible to sleep on even if there was 3. Bed is uncomfortable.

The one good thing I can say is we asked for our sheets to be changed because they were stained and we left for a couple of hours and it was done when we got back. Sheets were then clean and stain free. Unfortunately this motel needs A LOT of updating and cleaning, the list is long. They should also put chairs outside so you can sit outside your room. I would not stay here again.

Shady characters hanging around the parking lot, pretty sure its a welfare flop house. Noisy area from street traffic

Hotel was clean and definitely the best value in town. Beds were a bit firm and pillows weren’t terrific but we saved hundreds of dollars staying here for a rugby tournament as all other hotels were gouging with exorbitant fees. Hotel is a bit rundown and no frills but I would definitely recommend it!!

Both the beds had stains. We moved the bedside table and found food, garbage, a pill and a syringe. The fridge wasn’t working. You couldn’t adjust the temperature in room. The bathroom was old and patched looking. The room also had a strong door ? Smoke

This is an older motel, but the room was clean, the bed comfortable, it had a fridge for our beer and wine, and the staff were great. We only needed a place to sleep, not vacation...price was perfect for what we required.

Dirty with a strong cigarette smell in the room. Towels also had cigarette burns in them and were generally filthy. All that for 115$/ night is outrageous

You might want to bring your own sheets and bedding other than that you well most likely survive😉

the room looked like it was renovated by a 4 year old. bathroom door did not close. long black hairs on the wall left behind from the cleaners. only one bath sheet supplied as well as one hand towel. towels looked like they had not been washed and one bed looked like it was slept in. cigarette butts all over the sidewalk. disgusting!

People staying at the hotel tried stealing my clothes and Walmart groceries while I was getting a key. Luckily my boyfriend was sitting in the car and the thieves didn’t notice him until he hopped out when they tried to steal it the night before I went to walk, my dog returned to the hotel to find Lethbridge city police has surrounded the whole place. I wasn’t allowed to enter my room for about an hour and a half in cold and once I did, I was told I couldn’t leave my room. this all started happening about midnight till early the next day all I could hear is cops on megaphones trying to arrest people from the room that was trying to steal my food the next day, so these are the kind of people they allowed to stay at the room after the cops came. They were still allowed to reside there so I would approach with caution.

The room was cold, unclean and had an unsafe lamp plugged in with poor lighting. We didn’t have anyone come to restock towels or empty garbage. We had to ask for clean towels and were only given 1 when there were 2 of us using the room. We don’t plan to stay there ever again and won’t recommend it to others.

I ended up asking for a refund within an hour of checking in. I got an overwhelming smell of urine, looked at the sheets they had blood drop stains and black marks. Toilet was dirty as well. I get it's an eco motel. I stay in them often but I expect clean.

Good place

In 6 days room was not cleaned even once, not even to take the garbage out or change towels and wash clothes.

Rooms reek like cigarettes. Sketchy area and people hanging around. Suppose to have two double beds. Only had one bed

Missing stuff in the room only bath towels for one person no hand towels or face clothes, no sugar when asked for sugar was only 9ffered whatever was in the lobby

Noisy, old, smelly.

Convenient

I couldn't stay, the smoke smell was so strong it eas giving me headaches. And it said it was smoke free room. I was there for 2 hours, asked for a refund and was told they couldn't do anything. Horrible experience.

Our experience was frightening. We went to another motel

Their was some homeless people sleeping just down from my door. The door also didn’t have an extra lock besides the deadbolt. And their was a window in the bathroom with no lock on it at all

Not super fancy, but the staff is great and it gets the job done.

Good price but outdated

Npt good no cleaning of room stayed 2 nights not cleaning on second day bed was goodd to sleep in but not enough pillows only 2 small ones

The sheets were stained; it was really noisy; because this hotel is off a busy road and the windows are older. AC was not great, but after 6 hours or it did cool the room.

Eventhough room was suppose to be smoke free it smelled like a smoking room , carpet was not clean , shower walls had black grime , could hear bed springs, overall not clean.

Friendly staff, easy check in/out. Room was clean, comfortable mattress pillows leave a bit to be desired but all around was good.

The staff are great. Front desk gentleman was great. Had to change rooms because it was dirty and smelled like the room was used as an ashtray for years. Staff moved me without issue. To a room with bloodstains on the sheets.

You get what you pay for. Pillows were comfy.

Was a bit cold couldn’t close the window. No coffee pads for morning coffee.

The cleaning staff clearly need to have a refresh of their knowledge. We are professional cleaners and it took us opening the door to know we were glad we had supplies with us. It smells like urine and none of the surfaces had been wiped out dusted. There are still hard sticking spots in stone areas on the desk and side table. One of the lamps doesn't work and the floor did not appear vacuumed. New sheets came stained. It just really seems as though the care isn't there. The staff we met were extremely friendly and kind. The ease of getting checked in and out was very smooth and fast.

Had to remove a moth from the room. Chased a fly around for 4 hours. Poor caulking on bathroom fixtures. Too much light in room. Need blackoit blinds. Bed was very uncomfortable. Very dated room.

Room and everything on the property dirty, in disrepair.

Check-in was confusing. Room was utilitarian. No-smoking room with guests smoking outside many rooms. There was a bottle with cigarette stubs outside my door. No security latch on the inside of my door. Bed was questionable.

The room was surface clean but definitely needed a deep clean. No extra towels or any face cloths the first day. Housekeeping did provide them the next day. Decent beds and friendly staff.

Not the cleanest. Tub had mold growing in the silicon. Was fine for the night but I definitely wouldnt take a shower or bath there. The curtains had stains on them. Exterior was also just as dirty. The sheets and blankets were clean tho so definitely a plus. The bed was also comfortable. Staff were amazing and very polite. If the staff had been rude we wouldve found another hotel to stay. Not a horrible experience but definitely not as clean as it should've been by any means.

The room was clean the bed was good as well. I was on the second floor and was able to watch some of the Friday night cruiseon the Street Wheelers weekend

The stay was really worst, looks good on the picture, seems like a nightmare. The AC and room was dirty as well as the toilet. I would not recommend and would bot come back.

First off, it's not a 5 star resort, so don't expect that. It's a discount hotel, a bed for the night. Room was clean for the most, carpets are worn, bathrooms are dated amenities are almost nonexistent. Check in was great, as well as check. Great folks running the place, just is what it is.

I was staying for work. Reasonable value for the price. Restaurants are close. Bed could be upgraded as could the decore. Overall it was ok.

Convenient location

We had to ask to turn the heat on and get an extra blanket. Bathroom was in terrible condition. No face cloth in bathroom.

The room was okay, and the bed comfortable. However, the microwave did not work, nor did the tv. The checkout experience was odd: The lone front desk clerk left her post to go inspect the room, rather than just doing as is normally the case, taking the keys, verifying the there are not outstanding charges, and thanking me for staying there. Odd.

They had workers banging and making noise next to my room until 11 pm ridiculous on a Saturday night

New management training.

Nothing beds were squeaky n springy They had lots noise n small TV's n felt uncomfortable there ..I wouldn't stay again

Garbage, ice maker didnt work refrigerator behind the ice maker was dirty. Not a nice site.

We were told to make sure to not smoke in this nonsmoking room. That's fine. We are nonsmokers. After being in the room for 15 minutes, we could not breathe as there seemed to be a cigarette smoke smell that became unbearable! We had to leave.

We had to book a room very last minute because our lock to get into our house did not work at 1:30 am. I accidentally booked a room for the wrong day but the lovely person working there was so kind and helped us change our reservation. It was a very short stay but the service was fantastic.

First off there was no lock on the door. Then the linens were dirty, the heater didn't work (we froze), the tub had mild along the edge, the plug didn't work and the toilet didn't flush.

It was okay

Smelly cold room, TV didn't work. Mold all around the bathtub. Changed rooms, smelled a little better but still cold. Tv worked but there was no coffee and no continental breakfast as advertised. Mold around that tub as well. I wouldn't stay there again. The staff was friendly though.

Just what we needed.

Overall, our stay was quite adequate. We were only in the room to sleep and shower. There were times when there was a fair amount of road noise, but that was easily blocked by running the A/C. The A/C was quite a bit louder than optimal but did provide sufficient white noise to make sleeping reasonably easy.

My stay was pleasant enough. I asked for an early check in as I was supposed to be at the Tattoo Convention early and though they accommodated my request the manager made sure to mention she lost money not renting out my room the night before. It just made me uncomfortable.

The building looks a bit dated but seems to have been recently renovated. Generally PK. Very friendly staff and Management!

Easy check in. Nice room. Clean. Friendly staff. Close to hospital where I was visiting a friend.

I did not get anything that i paid for i am handicap they put me on the second floor no elevator Housekeeping came and changed sheets and put a stained dirty back on i will never recommend them or use them again

Had a good time the pubs nearby were good too

We had to put a chair in front of the door because there was not a security lock on the door. Not clean would not stay there again.

The office staff was excellent and friendly

Nice .clean and accessible.

Nice folks, good sense of humour, facilities were clean, plentiful supplies, great bed

Okay for a quick night

Nice staff and quiet building. Clean and nice they allowed dogs.

It’s a nice place to say.

Good price clean good staff

Good for the price, nice people, good location.

The lady at the front desk was amazing, place was very clean but dated good enough for the one night I stayed.

Clean, for one night was good.

Hotel is very clean. Even saw front desk staff outside sweeping parking area & picking up loose litter. That was very impressive!!!

Room was clean the hot water took a bit of time to get hot but represented no probem the street noise was evident but was to be expected, would book again if we came down in the off season as we stay in our rv during the summer

Arrived and there was no heat on in the room during a -20c night. Had to spend the might in winter clothing while heating the room.

We drove all the way from Salt Lake, was pretty exhausted, it was late, the on-site manager was super helpful and kind🙏

Clean rooms. Friendly staff.

Place was clean and nice... beds are hard as rocks. If you like hard beds then you'll like it, I personally had an awful sleep.

Convenient

Very affordable!

Older property but well maintained for it's age. Very clean. Good value for the price paid. Only odd thing was there was no Ice machine (maybe shut down for winter).