Stony Plain Inn & Suites

Room was in good condition and large. Jacuzzi tub was awesome sine the hot tub was down

Other than hot tub down, nothing

Smoke smell but was suppose to be smoke free. Toilet ran all night

Location

The food was excellant, great service too! The staff were very friendly & helpful. good parking & easily accessable

The only thing was, that while we were there, the jacuzzi was not working & the pool was a little on the cold side, but we swam anyways

It was clean

We got there late and one of the rooms the lock kept beeping we tried to get them to fix it and they didn’t and didn’t give us a different room could not sleep very good because of the beeping asked for a discount they said no it was booking. Coms problem not good customer service

Love the jacuzzi rooms, we stay here quite a bit just to get away from home for a night. One of the few places left that offer smoking rooms!

We went to check in at 3 which is the time stated for check in. Our room wasn’t ready when we got there and we had to wait around for an hour and a half before we were able to get into the room! Other than that and the semi rude lady at the front desk, we enjoyed our stay.

HUGE room with 2 bathrooms!

Very nice room. Modern, clean and tidy. Good layout

We did not eat breakfast in the restaurant as we brought muffins and cinnamon buns from home. We had a suite so there was a fridge and table and chairs, so we were comfortable eating in our room. Thank you for the dishes also.

Deluxe suite. Excellent layout

Bed sheets could use an upgrade. Not sure if they were of lesser quality or it was just the detergent used. They were a little scratchy.

The staff was friendly, I liked the room had its own exterior door. Linens and room was clean.

There were Carpenter ants in the room, no one was too concerned when I let the front desk know. So no food in the room, unless it is sealed in the fridge. The high school kids doing burnouts in the McDonald's parking lot beside the room was less than ideal after 10pm. A little expensive for the place.

sauna room not working and not enough parking stalls

Excellent area

Great location. easy to access and depart. Helpful staff.

Rooms are dated. Could do with upgrades.

Cleanliness

Beer cans all over the parking lot

Very clean and comfortable, large shower and loved having an outside access door as well as the hotel access door.

We had paid for an extra night and $50 for 1pm checkout, however our keycards stopped working the second day and we were both called early to ask if we were checking out that day, and had a staff member knock on the door about 5 minutes later to again ask if we were checking out. A little irritating after a 50 dollar charge, but otherwise a great stay.

Everything

Can't complain it was a great stay

Size for my family

Parking lot was not cleared

Driving up to the room and parking right outside, nice with young kids.

The room was a smoking room. They said it was no longer a smoking room but it smelled terribly of smoke whether that be residual or someone was not respecting the rules and smoking in it anyways. I called and inquired, no one offered to change our room, no effort to resolve this concern, which wasn’t ideal with my 4yr old son. I don’t like to expose him to smoking environments as he has asthma. When we checked in the front desk wasn’t overly friendly and when we checked out, no one asked us about our stay. We paid $143 for this room, dive motel, smoking room, unfriendly staff. Location : Faces the highway, teenagers were yelling and hollering running by our room at 1:30 AM, this has nothing to do with the hotel and is out of their control but overall not very restful on top of everything else.

Coffee

The room smells really bad.

Bathroom fan was so loud I couldn’t hear housekeeping knock on my door. Annoying when having shower, or sitting for my bm.

Parking with your room

Cleaning and shortage of supplies. Air conditioning was really bad. Whole room smells awful.

I was really impressed with this hotel. I loved the room rate, the laundry facilities, the pool and sauna. The parking right outside my room, the friendly staff, the spacious rooms with lovely comfortable beds, and the bonus of the great restaurant in the facility. Best value hotel of my 2 week Canada trip

My only niggle, would be the lack of water filling facilities

didnt have time for breakfast not sure if was provided our room had a balcony

No carpet!

Noisy heating system

Just the jacuzzi.. I have stayed here before & it was very nice, things worked,, just gone down hill, it sad.

Well everything else was broken or didn't even work ..the hot tub broken, steam room didn't even work either ..I won't be staying there anymore

Was good

Clear communication in a friendly manner. Hot tub and sauna wasn’t working at the pool.

Perfect my night away!!

They didnt do anything at all

I recently stayed in a pet-friendly room at this hotel, and unfortunately, it fell short of expectations. While the room appeared clean at first glance, with well-vacuumed carpets and wiped-down surfaces, the persistent bad odor was impossible to ignore. There were also noticeable wet spots scattered across the floor, which made the space feel unclean and uncomfortable. The bed and linens were thankfully clean and well-maintained, but the smell and dampness overshadowed any positives.

As soon as i entered i was made to feel so welcomed. The staff on duty was friendly and gave me so many options to pay. Never judged me and smiled the whole time. She was amazing. The room was so clean and the beds were amazing comfortable. Very quiet all night with just one truck revving its engine on our last night.

Huge room

I'm happy with everything. I stay here every time I come to town.

Clean quiet beds are all right

As a family of 7 we did enjoy our stay and we have a well rested weekend in this Hotel. We will definitely come back next time.

Didn’t use any amenities

is was really nice and clean, smelled great. The beds were very comfortable, including the pillows ! That's very rare. 10 out of 10

We asked for a non-smoking room and it smelled like stale smoke. They did give us another room, which did not have a working air conditioner and the fridge was very noisy. The beds were comfortable to sleep in.

Every thing is great but haven to place 400 hundred dollars retainer everytime i stays is alot for that reson i been looking at other hotels for my trips here.

clean room polite staff

The front desk lady found it funny I accidentally booked a smoking room on Expedia after i asked her for their pricing. Thats not customer service abd petty.

Clean comfortable hotel, great parking, quiet, and hotel restaurant was very good!

Room was super clean and looked exactly like the online pictures. Bed was comfy and pillows were fluffy. The bathroom could use some updating. Had to flush the toilet twice to get toilet paper down and it looked like it had seen better days. I did not explore the rest of the hotel but the lobby looked nice as well. I was only there for 1 night and check-out was a breeze, took only about a minute. If you are looking for an affordable option close to Edmonton I would absolutely recommend Stony Plain Inn & Suites!

Close to gas station, McDonald and enjoyed the attached restaurant for breakfast

It was ok but wont go back. The lady at the office was wonderful .

Just one night of stay but fair I believe cause all we need is a bed to sleep

Quiet despite being adjacent to a McDonald's

Clean and comfortable Great staff, very friendly Restaurant serves great food

Somewhat outdated and bit overpriced

The room could use some updating . The bathroom door was in rough shape. Also smelled like someone had previously been smoking in it. But as a positive note the beds were comfy and the pillows were amazing . So that was the most important part of our stay.

Kind staff

Affordable and comfortable for a family to stay

Can have vehicle right out door and doors to inside and outside also close to McDonald’s for breakfast lunch or supper for quick bite on go

The pool had a bunch spiders in it this time. Not sure what happened there. Hopefully Hot tub gets working soon.

We enjoyed the facility clean and people were nice

Interesting facility in good shape. Loved the loft room! Gave us lots of space to eat and relax together. Clean, in a safe area. Great customer service from friendly staff. Nice pool. Would stay again.

Some minor wear & tear in our room. Fixtures are a bit dated.

Our room was easily accessible from the outside of the building and we were able to park right outside of our room which was great. Check in was great and the lady at the front desk was absolutely awesome, very helpful and accommodating. she went beyond to make our stay enjoyable. She had an amazing style to match her personality. She was an absolute delight. The wait staff in the restaurant was friendly and attentive and the food was great tasting and hot. The only sketchy part was the vending machine. our debit card would not work and it would not take cash. Other than that, this hotel was great. we would definitely stay here again if we needed to.

OK

Location

No continental breakfast

The parking being off the main road made me feel secure with my vehicle while I stayed. Very clean rooms, and competent, considerate staff. The breakfast was delicious as well 😋

Super friendly staff, enormous clean room, overall awesome. Would stay here again!

we like it the only problems is we need to ask new towels tissue change of garbage bags since we start for 3 days

Our stay was comfortable.

It was very clean and neat Inn, staff was friensly and accommodating. Housekeepers were friendly and prompt to requests.

Overall good

Large room, with a kitchenette. Nice little restaurant, with friendly staff.

We were there 1 night Spacious Comortable beds Easy access 50 yrs old so a little dated but all good Fairly quiet We did not use any of the faclities so cannot comment

It was perfect for our pass through needs

Roomy. Inexpensive. We enjoyed our stay.

Very dated. Needs to be updated.

Parking in front of the room.Easy access to the pool& restaurant from inside. The restaurant was excellent, also great staff.

N/A

It was easy to get to, right off the highway. Check.in was easy, super friendly and helpful!

Air conditioner not working in multiple rooms

Comfortable

Hope they get the hot tub going for next time

The room was amazing