Warwick Allerton Chicago

Smart-looking hotel, clean, lovely decor. I got bumped into a better room than I'd booked and that was great. Everything functioned well (lifts, showers, lights, etc). All the staff I met were helpful and friendly (and so were the other guests that I met). The lobby is on 2nd floor (slightly confusingly!) As a single female traveller I felt safe in the hotel and in the area generally. I would recommend staying here.

Bed was a bit soft and I didn't like the pillows, but that's personal taste.

Location

Moldy room, uncomfortable beds, poor customer service, elevators too slow and small.

La posizione fantastica

Nulla

Basic offering

Room small and stuffy

Lage ist mittendrin. Personal sehr freundlich und hilfsbereit. Zimmer schön gross mit bequemen Bett.

Wir hatten ein Zimmer in der 20. Etage, aber leider keine Aussicht (jammern auf hohem Niveau).

Posizione

Camera “datata”, bagno piccolo e datato

Location and attention to details. Update with original design.

Air vents sometimes smelled unpleasant. I suspected previous guest smoked in the room.

Location

Strong smell of harsh chemicals blended with scent cigarette smoke, both rooms!

Excelente ubicación y muy elegante.

El gimnasio debiera ofrecer paños desechables para limpiar las máquinas.

Spacious room in a well located area.

My room on Level 12 was a wifi cold spot meaning i had to go Level 2 (Reception) for a signal.

location

歴史ある建造物で、最上階のTIPTAPTOPは、フレドリック・ブラウンと小説『シカゴ・ブルース』に登場します。事前に走らなかったのですが、私の愛読書なので、大きな驚きでした。

敢えて言うとコーヒーメーカーではなく汎用性のある湯沸かしを置いて欲しい

Its close to everything, nice location clean and easy access

The staff are rude

Perfect location. We were close to Navy Pier and Millennium Park.

The room was large and bright.

la ubicacion excelente, no tome el desayuno

mas luz en la habitacion

They offered us the room with sofa and table so that we enjoyed coffee time in our room.

A bit dark but it was OK.

Ci è piaciuta la posizione dell'albergo, la stanza (anche se non molto grande) e la cortesia del personale.

Walking distance from the main attractions

Everything was good

Great location, next to everything.

Pay to drop off luggage prior to check in. It could be a courtesy.

Ubicación

No hay restaurante, la iluminación

Recht großes Zimmer mit separatem Bereich mit Schreibtisch, wir hatten Gegenüber dem Standardzimmer ein Upgrade bekommen. Sehr gute zentrale Lage, leise, gute Klimaanlage

Leider schlechtes W-Lan, für besseres hätte man wohl zahlen können, wie sich beim Einwählen ergab. Für Gepäckaufbewahrung am letzten Tag wurde eine (kleine) Gebühr genommen, was bri dem Zimmerpreis wohl drin sein sollte. Kein Kaffee in der Lounge, Wasser konnte man sich an der Rezeption abholen, hätte man auch ins Zimmer stellen können. 50 Dollar Kaution pro Tag ebenfalls viel.

La ubicación es buena. Es una zona segura.

Te cobran 2$ extra por cada maleta que dejes después o antes de hacer el check out/ check in. Te cobran 25$ al día por internet y botellas de agua. Vamos que se acaba incrementando el precio de la estancia por cosas que deberían estar incluidas en el precio del hotel

La posizione , l hotel è antico .

La moquette

The location of the Warwick Allerton on Chicago's Magnificent Mile is its main asset. The Chicago Riverwalk is less that 800 metres / 875 yards away, for example.

I write this as a Malaysian who has travelled extensively in the United States and in South East Asia. I know that star ratings are relative. However, I must say, for the benefit of visitors from South East Asia to the United States, that the level of service provided by 4-star hotels in the United States does not compare favourably with the level of service provided by 4-star hotels in Asia. In-house buffet breakfasts in American hotels, the Warwick Allerton included, are sparse compared to what you would expect to find in an Asian hotel. Similarly, I would expect room service is available until at least midnight, if not all night, in aSouth East Asian 4-star hotel. If I remember correctly, The Warwick Allerton does not offer traditional room service or in-room dining. Relative to similar offerings in the United States, the Warwick Allerton is fine. My room was comfortable and clean. Everything in the room worked. There was free wifi. However, do not expect other niceties like a mini-bar or a Nespresso coffee maker. Things I would normally expect from a hotel that charged USD975 for a three-night stay. I repeat my caveat for the benefit of non-US readers of my review. I have nothing to complain about regarding the Warwick Allerton. Just note that you must moderate your expectations of what a 4-star hotel in the United States provides as compared to what you would expect from a similarly rated hotel in Malaysia, Singapore, Indonesia, Thailand etc.

Great location.

Room wasn’t set up for two beds when we arrived so we had to make up the sofa bed ourselves. We had breakfast at the hotel one morning and were disappointed by the lack of options, plastic disposable boxes, and unfriendly staff. Gym was very hot and didn’t seem air conditioned.

Really good location, very clean, very accessible, friendly staff.

The first room offered smelt of cigarette smoke - the hotel instantly changed our room.

Great location, room size, and breakfast options were good too. It was so easy to reach most places from the hotel. The reception was also a really good size and the staff were very helpful and friendly.

The room was quite dated and could do with a bit of an update to fixtures such as the carpets and wall paint but other than that the room size was good.

My stay at the Warwick Allerton Chicago was wonderful. The property is very nice, and the staff was incredibly accommodating from check-in to check-out. Everything went smoothly, with absolutely no issues or negatives standing out during our visit. It is a fantastic place to stay, and we would definitely return!

Nothing....

Location and comfort

Nothing

A terrific location near the market in the Teatro Massimo with exceptionally friendly and helpful staff. The accommodation was clean and comfortable with everything that we needed for a short stay.

Overall nice

We have stayed here before but this time our room smelled and felt a little damp. We did just stay one night at least, but def would have wanted to change rooms if it was a longer stay

A localização é espetacular. A arrumação do quarto é bem feita.

O café da manhã, por outro lado, é muito fraco e a atendente parecia estar ali obrigada. O chuveiro é mal instalado e com pouca água.

Great location, kind staff. Rooms a bit dated and small, but priced right.

No complaints!

we stayed for 3 nights from 2nd of August to mark my husband's 60th birthday. Our first impression wasn't great. we arrived after an 8 Hour flight , the gentleman at reception did not welcome us warmly to say the least. I had a small nosebleed on the first night so my pillow had a small bloodstain. I notified the front desk and apologised for this . the pillow case wasn't changed until the following day (minor i know but all the same) the lady on the "breakfast" counter was dismissive of us when we enquired about wat was available so we ended up going out. The room was small and the bathroom tiny. The hotel makes a thing of the Tip Top Tap which we were excited to see because of the history of it. Imagine our disappointment to find that it is hardly ever open. A USP like that should be used to its full advantage but,sadly, it isn't We did love Chicago though and will, hopefully be back

Location and charm

Would have liked A room with a view. Late check out preferred

Good location. Good housekeeping. Good shower.

Terrible saggy bad and uncomfortable pillows. Poor service in cafe — when it was even open.

there was one elevator not working, for the affluence of guests is neccesary to keep it operational.

Struttura centrale, sulla magnificent mile

Struttura vecchia, datata, visibilmente in stato di decadenza, moquette maleodorante, camere con puzza di fumo di sigaretta costante, zona colazione praticamente inesistente

Ottima posizione.

Albergo un po’ datato, reception al secondo piano, personale poco gentile, servizio a pagamento per lasciare una valigia perché la camera non era pronta. Tuttavia ottima posizione e prezzo accettabile.

Excellent hotel with a perfect location — ideal for exploring the city and within easy reach of everything. The hotel was comfortable, well maintained, and made the stay very enjoyable.

We were surprised with a free room upgrade. The room was magnificent!! This was our second stay and we will definitely return.

L’emplacement et le confort

Le temps de l ascenseur et un peu moins la salle de bain. Il manque de comptoir.

La ubicacion y la limpieza del hotel

.

Ottima posizione, stanza curata e grande con bella vista.

Niente da segnalare

Staff was helpful and friendly. Rooms were clean. Walking distance to shopping, restaurants and Navy Pier

Getting into the parking garage was hectic. Check in was on the second floor. Elevators were small and very busy so wait times were long.

Great location. Relatively close to train station and shopping destinations.

Nothing really.

A completely unacceptable check-in experience. International travelers should think twice before booking this hotel. My stay at the Warwick Allerton Chicago was fully prepaid, yet I was unable to complete check-in because the hotel’s terminal would not process my international bank card for the incidental deposit. What followed was, in my opinion, an astonishing failure of customer service. Rather than trying to resolve the problem, front desk staff repeatedly told me that it was “my problem.” I explained that my card was valid and working in the United States and asked for an alternative way to provide the deposit. No meaningful alternative was offered. I asked to speak to a manager. The manager did not come. Instead, I was told to leave the hotel, go to Walgreens and obtain another card if I wanted to complete check-in to the room I had already paid for. I followed the hotel’s instructions because I needed access to my accommodation. Doing so cost me an additional €32.40. And this is where the situation becomes particularly extraordinary. After I complained, the hotel acknowledged to me in writing that certain international cards cannot be processed “due to compatibility issues with our terminal.” So after being repeatedly told at reception that this was my problem, the hotel’s own management subsequently acknowledged a compatibility limitation involving their terminal. Management also told me afterwards that a $60 alternative solution had been available. I was NEVER offered this option at reception. Instead, I was sent to Walgreens to solve the hotel’s payment-processing problem myself and incurred €32.40 in costs as a result. To make the explanation even less convincing, the hotel subsequently managed to process another international bank-issued card. I asked the hotel to reimburse the €32.40. They refused. Even more remarkably, after previously acknowledging in writing the compatibility issues with their terminal, their final response changed position and said they were “unable to determine the specific factors that affected the initial transaction” and suggested that I contact my financial institution. So the sequence was: Their terminal rejects my card → staff tell me it is my problem → no manager comes → I am sent to Walgreens to obtain another card → I spend €32.40 solving the situation → management later acknowledges compatibility issues with their terminal → management reveals an alternative solution existed but was never offered → another international card works → hotel refuses to reimburse my €32.40 → hotel then says it cannot determine what caused the original problem. This is not about objecting to an incidental deposit. Requiring a deposit is perfectly reasonable. What is unacceptable is failing to disclose a known limitation affecting international guests, providing extremely poor assistance when that limitation causes a problem, failing to offer an available alternative, sending a guest out to obtain another payment method at their own expense, and then refusing to take responsibility for the consequences. All of this over €32.40, an amount the hotel could easily have reimbursed after acknowledging what happened. Instead, they chose to turn a straightforward payment-terminal issue into one of the worst hotel check-in experiences I have had. For a hotel that welcomes international travelers, this level of handling is simply unacceptable. International guests: I strongly recommend having multiple payment methods available if you choose to stay here.

Dated but cute. Clean. Felt like I was stepping back in time. Small bathrooms and elevators. Elevators are super slow. Desk staff is rude. Charge extra fees.

Super locatie!! Alles, werkelijk alles in de omgeving en lopend te doen. Maar ook metro in de buurt.

Ontbijt best prijzig

Muy céntrico y cómodo para dormir

El personal es muy frío en el trato, pero da la información necesaria

Posizione comodissima, esterno e luoghi comuni belli.

Camera piccola, la moquette vecchia e sporca. Sia l'addetto alla reception che l'addetta al bar del mattino molto scortesi e indisponenti. Per fortuna non avevo acquistato la colazione a 16€ perché veramente non li avrebbe meritati.

have a good location ,staff was helpful and bed comfortable ,We left our suitcases until check-in time and they charged us ten dollars

camera

NOS GUSTO MUCHO LA UBICACION DEL HOTEL, LAS HABITACIONES SON BASTANTE COMODAS Y SI TU INTENCION ES HACER TURISMO EL LUGAR ESTA MUY BIEN UBICADO.

Good

A lot traffic

Excelent location

As any other old building, the rooms have little daylight

Its a good old hotel. Nice location in downtown.

Staff were not helpful. I had a kid and couldn’t use diaper change. Which hotel does not have family room or diaper changing stations for guests. Weird right? You make 50 stories buildings since many years and could not afford 1 changing station???

Excelente localização, prédio tradicional renovado, seguro e confortável. Equipe cordial e simpática no atendimento. Check in e check out rápidos e práticos.

Top Hotel für einen Städtetrip! Unser Zimmer war sehr geräumig, sauber, mit einem schönen seitlichen Ausblick auf die N Michigan Ave. Wir haben das Hotel aufgrund seiner älteren Substanz und Geschichte gebucht, und haben uns komplett wohl gefühlt, im Charme des alten Chicago. Die Lage ist super, sowohl zum Erkunden der Stadt zu Fuß, als auch zum Erreichen der U-Bahn Station. Preis-Leistung stimmt!

Gebühren für die Kofferaufbewahrung haben wir bisher noch nicht erlebt. Auch die Mitarbeiter waren recht reserviert. Beides aber kein Grund zur Beanstandung!

Location

The room size and the carpet

The location

The room size

Eccezionale posizione della struttura, stanza molto spaziosa, letto molto comodo, palazzo storico molto bello.

Poche cose al bar per colazione e spuntini, qualità non eccellente e prezzi abbastanza alti.

La posizione

All’ arrivo alla sera mi hanno dato una camera che era un “angolo “ con stanza comunicante di un altro ospite con la porta aperta e luce accesa (??) . Dopo aver protestato energicamente lo staff della reception si è dimostrato non professionale e non disposto a risolvere il problema . Dopo la minaccia di lasciare l’ albergo mi hanno assegnato una camera piccola assolutamente non corrispondente a quanto pagato e al tipo di camera prenotata ( king 26 m2 ) . Al mattino poi alla reception una ragazza ha risolto dandomi una camera secondo lo standard richiesto e per cui ho pagato . Voto allo staff serale = zero , devono fare un’ altro mestiere . Data 30/07/26 da segnalare per il direttore della struttura che dovrebbe prendere dei provvedimenti se non vogliono perdere tutti i clienti .

Location is great for tourists

Old in not a charming way, very small rooms with no view, barebones facilities and amenities

Excelente ubicación.

Habitación muy chica, poco espacio para moverse. Wifi malísimo. La cafetería, poca variedad

Well located.

Old and charming. Excellent location. Very dirty carpets and walls. Carpets need a serious vacuum and shampoo, walls need dusting and this place could be good!

La cercania a los puntos turisticos, limpieza del lugar

Everything was great. Location cleanliness. We”ll stay again the next time in Chicago.

Location

Nothing

We loved the location!

L’emplacement de l’hôtel est excellent. Une grande partie des visites peut se faire à pieds. Le personnel est très sympathique et bienveillant. La décoration est magnifique.

Rien

Wonderful location right off Michigan Ave. Therefore walking distance to most attractions. Minibar is empty but you can get unlimited free water bottles at the front desk. Be prepared to pay $2 per luggage piece if you drop it off to while you tour the city If you arrive before check-in time at 4pm. rooms are on the smaller size and our room was dark with only 2 small windows facing brick wall. I gave them a 4 star because in general the hotel is good but housekeeping is a 3. Manager did give us a discount on the first night for the inconvenience.

Location was great. Room was clean and the staff were pleasant.

The room was very small, so much so that the bathroom toilet was sideways and faced the shower. There wasn't a chest of drawers, just a small closet.

Excellent location

L'emplacement était très bien, le bâtiment de l'hôtel historique, mais malheureusement mal géré. La vue depuis l'hôtel était belle mais malheureusement les étages supérieurs avec vue ne sont pas mis en valeur.

Je n'ai jamais mis de note aussi mauvaise que celle là sur booking, mais celui-ci a dépassé les pires expériences vécues jusqu'ici dans un hôtel de cette catégorie. Je reste encore dégoûté de la présence d'une odeur acre dans la chambre d'hôtel, dont j'ai compris par la suite que cela était causé par la présence de cafard retrouvé 2 jours plus tard lorsque la lumière était éteinte, dans une chambre qui m'avait été "upgradée". Je m'en suis plaint à l'hôtel et ceux ci m'ont fait un "geste" en remboursant 80+30 USD, pour une chambre au prix exorbitant de >1000 usd pour 3 nuits. Je trouve qu'il est inacceptable et scandaleux pour un hôtel de cette catégorie d'avoir un problème de ce genre, mais surtout de faire aussi peu d'efforts pour remédier à la situation. Ils continuaient de parler d'insecte alors que la photo de cafard sur le sol en moquette était assez parlante. Je leur ai renvoyé un courrier pour dire que le geste était insuffisant, mais à ce jour je n'ai toujours pas eu de réponse, ce qui prouve leur inadéquation par rapport à cette situation. Enfin, la chambre était humide avec des meubles très vieillots, des vitres sales et les ascenseurs étaient très lents. Je ne recommande cet hôtel à personne, comme vous pourrez le comprendre.

Personal sehr zuvorkommend, freundlich, hilfsbereit und sehr nett! Wir waren eine Woche da - dafür haben wir upgrade zu suite bekommen. Immer wieder gerne!

Nix!

it was in a nice part of the city and had parking right beside the building.

we did not get the room we reserved. we reserved a king room and got a full. there was not a ac unit so the room did not cool down much at all

Arrived at 12 noon, but room was not ready until 3pm. Said could get room sooner for $30 extra. Check in is not until 4pm, but front desk did not go out of there way to get us in room any sooner. Have to check bags at $2/bag at hotel. Hotel is older and has some vintage styling that makes it unique, but bed squeaks from metal box springs. wall paper peeling in places, out of shower gel after 1st shower, (did get shower gel refilled after going to front desk) and elevators are small and slow. One appeal of this Warwick is its pricing is more inline for its age. Stayed in suite# 801.

Great location, fantastic experience! Very generous room upgrade. Will 💯 be back when I visit Chicago!

This hotel lacks some of the finesse that it's price bracket and star status should provide. On arrival the valet parking guy was busy on his phone joking with someone, no greeting or attempt to acknowledge we were there, no information about where reception was for check in, no assistance with luggage. Hairdryer in room didnt work replaced quite quickly once reported. First morning we were woken early by the chambermaids squealing and shouting outside our door as they got their trolley carts ready for the day which isn't great. Bar not open every day, no facility for food after mid afternoon. Often a queue for lifts, the lifts have quite narrow doors which may be an issue for some wider wheelchairs or strollers. Our room slept 4 but no where near enough storage or space for 4 people, the view was of a brick wall. It's a great location but there are many hotels in the area within the same price bracket which we would likely try on our next visit, unfortunately nothing about this stay makes me want to return to this hotel

Plenty of room, staff where very friendly

Nothing

Ubicación EXCELENTE

Todo muy bien

Great location, beautiful room and fantastic team.

Muy bien ubicado. Al lado de la Michigan Avenue y muy cerca de la Oak Beach. Cerca del River Walk. La zona es la mejor

Me cobraron 50 dólares porque llegué temprano y había una habitación libre. El check in era a las 4 de la tarde También me cobraron 2 dólares por valija por dejarlas en la consigna. Ni avión salía a la noche y el check out era a las 12 del mediodía día

Location was convenient.

Great location. Room was large and comfortable.

Die Lage war optimal. Wir haben ein Zimmer mit Aussicht gebucht und vom Zimmer immerhin den Watertower und den Hancocktower gesehen. Das Zimmer war in Ordnung, das Bad ist sehr schön.

Teppich und Tapete wären mal wieder zu erneuern, aber alles noch sauber und ok.

Ubicación, comodidad, precio

Todo bien

Amazing location; in walking distance of many key spots. Staff was very friendly, specifically the man that checked us in and the man working the concierge.

Main complaint is that the technology is very outdated. WiFi is weak and channel selections were lacking. We also weren’t able to screen cast because the tv was outdated. I understand it’s a historical hotel, though.

Can’t beet Location and queen bed accomodation for families.

Internetbis not good in top floors we had to move from 13th to 7th floor so we had good connection.

La situación y la limpieza.

customer service was A+++

better coffee, need microwaves in rooms

Расположение отеля

Запах в номере сырости и плесени. Грязное напольное покрытие. Маленькие неуютные номера вид на стену

great position

the room was smelling like a kitchen of an Indian restaurant... the A/C was extremely loud

Cercano, limpio buena atención

No incluía desayuno