HOM Hotel Gainesville, SureStay Collection by Best Western vs Similar Hotels

Rooms were generally good but had some issues like shower curtains and size discrepancies.

Rooms noted as comfortable, but some reported wear and tear.

Rooms noted as clean and comfortable with good facilities.

Rooms were generally comfortable, but some reported musty smells and cleanliness issues.

Overall positive feedback on cleanliness, though some rooms had issues.

Multiple reviews noted issues with dirtiness and poor hygiene.

Most reviews mention cleanliness positively, but some reports of dust in areas.

Cleanliness was mentioned positively, but there were several comments regarding odors and a dirty bathroom.

Convenient location praised in several reviews.

Great location close to food and shopping.

Location is good with some comments about noise and nearby homelessness.

The location was convenient with nearby stores and close access to attractions.

Staff received multiple commendations for being friendly and accommodating.

Staff were cited as attentive and friendly despite some issues.

Exceptional service mentioned multiple times, particularly from staff like Ms. Shirley and Ms. Red.

Multiple reviews highlighted friendly and helpful staff.

Breakfast had notable complaints about the selection.

No breakfast offered, which was a letdown for guests.

Breakfast service was highly praised with quality food offerings.

Breakfast was positively mentioned as good and adding value to the stay.

Amenities received mixed reviews; some lacked equipment and breakfast items.

Some amenities missing like coffee bar & Netflix, but pet friendly.

General comments about amenities being satisfactory, but room for improvement noted.

Good amenities including breakfast and coffee available throughout the day.

Value perception mostly positive but varied by experience with amenities.

Perceived as not great value based on room quality and issues.

Guests feel they received good value for the price considering the overall experience.

Guests felt they received good value for their stay, considering the amenities offered.