Benito Juárez
Benito Juárez, Plaza of the Americas, Chicago, IL 60611, United States of America- Statue
Compare nearby stays with similar location, guest experience, amenities, and class.
Prime Location near Magnificent Mile
Located just 2 blocks away from the vibrant shops and entertainment of the Magnificent Mile, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a prime location in Chicago’s River North neighborhood.
Modern Amenities and Comfort
Each room is equipped with a flat-screen HDTV, microwave, refrigerator, and a coffee machine for your convenience. Guests can also take advantage of the indoor heated pool with stunning city views and the 24-hour snack shop on-site.
Convenient Access to Attractions
With the Grand-State Red Line subway stop right across the hotel, exploring Chicago's top attractions is a breeze. Don't miss out on visiting Navy Pier, just 1 mile away from the hotel.
Book your stay now for an unforgettable Chicago experience at Hilton Garden Inn Chicago Downtown/Magnificent Mile.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
Beds
2 Double bed
In-room amenities
Sleeps
Up to 2 guests
Beds
King bed
In-room amenities
Sleeps
Up to 5 guests
5 adults
Beds
King bed, Sofa bed (Variable Size)
Room details
56 m2
In-room amenities
Sleeps
Up to 4 guests
Beds
King bed
In-room amenities
Sleeps
Up to 2 guests
2 adults · 2 children
Beds
King bed
Room details
28 m2
City View
In-room amenities
Sleeps
Up to 2 guests
Beds
King bed
In-room amenities
Sleeps
Up to 2 guests
Beds
King bed
In-room amenities
Sleeps
Up to 3 guests
Beds
King bed
In-room amenities
Sleeps
Up to 4 guests
Beds
Queen bed
In-room amenities
Sleeps
Up to 4 guests
Beds
2 Queen bed
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
2 Queen bed
Room details
31 m2
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Okna niestety nieszczelne , słychać w nocy ruch uliczny
It was very close to the wedding venue
They didn’t have valet parking
Location
Old ,not very clean
Me cobraron dos botellas de agua de la habitación que no consumí. Y no hay forma de defenderme una vez que te fuiste.
location is great. the transportation near the hotel is very convenient.
La ubicación
Que no hacen la.limpieza del cuarto todos los días, hay que estarla solicitando en el front desk
Bien ubicado
Cama incómoda
Location is excellent, close enough to walk to lots and if needing to go further afield it’s adjacent to the CTA Redline.
La atención de Samuel uno de sus empleados y la colaboración de todos cuando se los pedía.
Mal olor, suciedad y drogados alrededor del hotel, incluyendo su entrada principal.
The location is fantastic, the hotel conditions are good.
I feel like the overall stay was overpriced, which might be a byproduct of the music festival taking place that weekend. Other than price, I had no qualms.
The 'L' is just outside the hotel's door. Great location. Very clean and comfortable hotel.
Un hotel muy bueno y sobre todo una gran ubicación. Relación calidad, precio, excelente.
quizás que podrían ofrecer desayuno, pero por lo demás genial
Two double beds in the room
No parking included
Location is amazing
Staff is not friendly at all, do not check for bed preference, I made a comment upon check out that the toilet kept running and that I had to manually switch of the water every time we used the toilet. Not even an apology was extended. Just overall not a welcoming nor accommodating staff in the hotel.
Great location, in the hearth of town. At ground floor well connected with the Weber Grill Restaurant, and beside the ARCADE planet where you can play with F1 simulators and take a drink surrounded by skyscrapers at the open roof bar.
there was no breakfast, I had to pay extra breakfast at the nearby restaurant WEBER grill. Furthermore I've been charged for 1.92$ for the 100$ blocked in case of extra purchases (without buying anything) as charging fee.
Perfect location. Good sized rooms. Clean rooms and bathrooms. Complimentary coffee 6am-9am at the lobby.
The carpet in the room is very dated and hard to walk barefoot. We were not given a quiet room as asked in the original booking. Also no complimentary water, only paid water bottles in the room $3 each.
Good location - clean - fairly quiet - restaurant /shop onsite
Nothing
Convenient to red line
We had someone try to rob us as we were kidding off the elevator. We reported it and they pulled it up on the monitors. The staff was excellent and very caring. They locked the entry doors early and had someone available to be with us if we left the room.
Chambre suffisamment grande pour 2 lits doubles
Vieille chambre. Mobilier en mauvais état (par exemple grandes traces de colle séchée et durcie sur le bureau). 2 lits doubles, mais pas de prise USB ou de courant de chaque côté des deux lits.
Son emplacement, la propreté.
Les odeurs du restaurant d’en bas, problème de fermeture de porte de la salle de bain (signalé à l’accueil), parking public payant (66$ la nuit)
Personal del bar y recepción muy atentos.
Great downtown location
Facilities, location, restaurant and bar
Room servicing, replacement of shower gel etc.
In the downtown area
Close to the fire department
Konum çok iyi. Rahat yatak. Temiz.
Bell boy yok.
It would have been great if arrangements for tea are also made in the room. Drinking water should be supplied in sufficient quantity.
Great location, cleanliness and good size of rooms
Excelente ubicacion, personal amable, hablan español, para volver de nuevo
Location
They clean every other day, and they didn’t even make the bed.
La posizione
Staff poco attento, il fatto che la pulizia delle stanze non e’ giornaliera
This was in a perfect location!
The price of parking was a little ridiculous so we paid through an app and got a much better deal and parked around the corner.
The location was great. Within walking distance of great food and shopping. Felt like a safe area to stay while visiting.
The bed/pillows weren't very comfortable. I don't think my credit was applied for my gold-membership.
Location, room size
Nothing
NA
The location.
None
all was good , room size is super, and location is excellent , just at the heart of downtown to easy to manuvre
the price
La ubicación está muy céntrica, camas cómodas, limpio pero sólo pasan a hacer camas y cambiar toallas cada tercer día sin hacer limpieza
Que no hacen limpieza durante la estancia, solo pasan un día sí y otro no a poner toallas y sacar basura
La ubicación y el servicio
Die Lage ist sehr gut. Das Personal war freundlich und bemüht. Ich kenne die Kette schon von anderen Städten und schätze die Beständigkeit der Qualität.
Die Lobby könnte sauberer und angenehmer gestaltet sein. Ich vermisste einen Platz, um zu arbeiten. Ein eigenes Café mit ruhigen Räumen wäre super.
Localização
Limpeza do quarto dia sim dia não
Location. Bed was very comfortable.
Parking was incredibly expensive. Check in at 4:00 is quite late.
L'emplacement, le confort
Excelente ubicación. Camas y almohadas muy cómodas. El personal muy amable, además hablan español. Buena relación calidad-precio.
La tarifa no incluye desayuno, pero hay sitios cercanos. En general, todo bien
La ubicación del hotel es excelente. El metro línea roja se encuentra en la esquina, fuimos desde el aeropuerto hasta el hotel combinamos linea azul y roja sin problemas. El tamaño de la habitación es perfecto. Los electrodomésticos con las que cuenta la habitación como heladera, microondas y cafetera suman comodidad a la estadía. Sin duda volvería a alejarme en este hotel.
Todo perfecto.
Location, Cleanliness, Customer service, Restaurant.
Noise from outside
Locatie was top naast cta grand
Beetje verouderde kamer de vloer en bed, beetje een kraak bed, maar matras was heerlijk
Location
Rooms
The staff was not friendly at all.! The hotel was not clean
I liked how it was right across the street from the entrance to the red line. It made travel super easy.
it was super close to the train so it was nice not having to worry about taking the uber or anything, everyone was super nice and helpful when we got there. will be going there again when we come back to chicago
Location and facilities are all good.
Early checkin is possible with extra payment. If the room is ready, I believe they should accept people a few hours earlier.
Nada
Todo bien
Ubicación
El edificio es antiguo y se nota, pero por otro lado le da un aspecto más autentico
It is centrally located and the rooms are spacious with good views of the city.
1) the front desk staff does not speak English properly, which is a problem if you are not a native speaker 2) they charge you a deposit of $100 per night that you might get back in 14 business days 3) you have to check that they do not overcharge you for items you did not purchase 4) the hotel has very little control over crackheads making it into the building 5) the room gets made every other day but the maids expect tipping for this minimum amount of work
Location
Very central
The rooms were small and very dated and the bath tub didn’t look clean. Awful brown walls and old carpets in bedrooms
friendly staff, very nice room with refrigerator
nothing
Close proximity
Very noisy due to the close proximity
Everything
Nothing
Everything
They did not send me the receipt as requested.
Está muy bien
地點非常棒 旁邊就有地鐵 公車站, 附近治安還算可以 非常推薦
Buona la posizione, comoda ai mezzi. Particolarmente grande la camera ad angolo con splendida vista. Buoni anche i servizi, la dotazione della camera e la fornitura di asciugamani (abbiamo apprezzato la fornitura gratuita di acqua) Nella hall dell’albergo disponibile 24h caffè e bevande
Camera poco insonorizzata e zona abbastanza centrale e quindi rumorosa. La hall dell’albergo un po’ fredda come il personale alla reception
The staff were lovely, the room comfortable, and the pool and fitness room were great!
The windows are not soundproof at all. We slept horribly due to all the sirens and street noises, even with ear plugs. It's a shame, everything else was great.
El baño y la cama
El piso muy alto
Ubicacion
Pont a központban, karnyújtásra a Navy Pier-től.
A parkolás csak a szomszéd parkolóházban, borsos összegért lehetséges.
Está muy limpio y buena ubicación
Todo estuvo bien
Location Room
The fact that house keeping is done only every other day
Nothing
Everything
Location was perfect
The location and accessibility to transit, walking distance.
Dirty bed sheets, found hair under the bedsheet, hair on the shower wall. Thankfully we weren't in the room for long. Terrible lighting.
Location
No thing
Es un buen hotel 3 estrellas
Nada. Todo correcto.
Excellent location. Large clean rooms. Adjoining bar & restaurant. Great food & service.
Ottima posizione vicino a Downtown, zona ben servita, camera spaziosa, servizi adeguati.
Niente
Location. Kindness of the staff
Bastante cómodo. Habitaciones justitas de tamaño pero bien. En general es un hotel correcto y acorde a lo esperado.
Muy ruidoso por estar en el centro. Ambulancias, camiones, etc… a pesar de estar en el piso 14 los edificios amplifican los ruidos de la calle.
La ubicación
Los colchones son muy blanditos
Facilities and location were good.
Washrooms could have exhausts to avoid steaming n quicker drying
Las habitaciones muy comodas y la ubicacion es perfecta. Buen hotel con buena relación calidad precio.
Los aires acondicionados son fuertes y hacen mucho ruido.
La ubicacion es muy buena. La cercanía a la estación de metro Red Line. La seguridad general del hotel tambien. La pileta de natación estaba a buena temperatura y con el cloro suficiente, sin excesos. Nuestros reclamos fueron atendidos. Las camas, acondicionamiento de aire, baños fueron de nuestra conformidad.
Los muebles e instalación de la habitación muy viejos y con algunos deterioros del uso. Reservamos una habitación para tres personas y en reiteradas oportunidades debimos reclamar toallas, cafe y vasos para 3 personas ya que los recambios y reposiciones eran solo para dos. No comparto la política del aseo de la habitacion día por medio ya que cobran tarifa completa todos los días. Si el cliente se recambiara todos los días, deberían higienizar la habitación diariamente a mismo precio ya cobrado. Dicho de otra manera , estan cobrando por un servicio que no brindan. Solemos ir a hoteles de Hilton y en general tienen café y agua fresca disponibles en recepción. Aquí no lo hay.
Could’ve had more choices for breakfast
Que no tuviera desayuno incluido
The Location straight in the middle of a lot.
House keeping did not change anything no new towels or wash cloth Nor did they make up the bed. The parking they did not explain it well that it comes out the deposit.
Everything
Nothing
地理位置优越,在地铁站附近,出入方便!
停车场🅿️没有明显标志,停车费太贵,一晚要$65
El tamaño de la habitación
El servicio
I enjoyed the location
I like the cleaness
Good location
Paid for breakfast got cold old food at 7 am. Didn’t get checked on.
It felt safe due to all the safety measures. For instance you need a key card to access the elevator. I also appreciated that there was a restaurant on site, although I didn’t use it and an option to buy food/ toiletries at the front/reception area
The hotel itself was beautiful but its location is so noisy being located on a busy street downtown. I got zero sleep because I could constantly hear cars driving by blasting music. Police sirens ringing all hours of the night. Just no peace and quiet which I needed in a vacation.
Great location, good room size
A little dated
The room was very clean and the staff was great.
N/a
Position
Very unpersonal lobby
vieille chambre. table de travail partiellement abimée par de la colle séchée. Des prises électriques et USB d'un seul coté du lit
No daily room service
Bien situé
La Piscine cela est très chaud pour y rester sans se baigner .
Property’s location was near Mag mile and approachable and public paid parking was available near by, clean room and bathroom. Spacious room with good city view.
Lots of noise from neighbouring rooms / housekeeping staff was bothering. Coffee maker wasn’t clean from within as when I tried to rinse it once with cold water dirty water came out from outlet
Si me gustó está muy bonito
Todo estuvo excelente
La atención en Recepción de Samuel y la ubicación
Everything!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.03/10Some reviews mention issues, such as the creaking bed and the lack of room cleaning over multiple days.
Service
8.7/10Mixed reviews about service; some guests had issues but others mentioned kind staff.
Location
9.04/10Many positive mentions of the location being central and convenient.
Room Quality
8.29/10Generally good but mentions of noise from adjoining rooms and connectivity issues.
Amenities
8.22/10Guests appreciated amenities like the onsite restaurant and grill.
Value for Money
8.08/10A few reviews cited expensive parking, affecting perceived value.
Food and Beverage
8.53/10Positive comments about the restaurant and food options available at the hotel.
Overall Experience
8.3/10Overall positive sentiment, with specific areas of improvement noted.