Ecostay Panglao Resort Hotel vs Similar Hotels

Rooms described as cozy and authentic but basic: small in places, simply built/poorly insulated, noisy air conditioning and weak/poor shower pressure reduce the score.

Rooms described as spacious and good value, but multiple issues reported: aging rooms, broken or noisy fixtures, occasional malfunctioning AC (though replaced), lack of kitchenware in villas and thin/insufficient bedding—slightly below average.

Adequate space with good amenities but some maintenance needed.

Rooms reported to be spacious and comfortable; however, some improvements like more furniture have been suggested.

Generally reported as clean (rooms/cottages), but some guests mention missed housekeeping, pool rarely clean and occasional insects; mixed cleanliness reports lower this score.

Mixed reports: several guests praised cleanliness (very clean, well-maintained pool) but multiple complaints about old, dirty fixtures, stains on towels, ants and cockroaches in cupboards—overall below the target due to these hygiene issues.

Some issues reported in the bathroom that should be addressed.

Guests reported ants in the room and lizards present, indicating issues with cleanliness.

Consistently praised for being quiet and close to beaches (5–15 min walk) and a short drive to town; somewhat remote from nightlife/restaurants but convenient for beach access.

Generally good location: close to the beach, quiet and shaded property; some drawbacks noted (remote, few nearby restaurants, rough driveway or 10 min tuk-tuk to tourist area), so kept at the target as overall sentiment is mixed-positive.

Proximity to supermarket and shuttle service to the beach.

Location praised for being quiet and close to beautiful beaches.

Multiple mentions of friendly, accommodating and helpful staff, family-run attentiveness and swift responses; isolated reports of unfriendly front-desk behavior are exceptions.

Consistently strong positive feedback: staff repeatedly described as very friendly, accommodating, polite and helpful; many guests specifically praise reception and workers, so service is rated high to reflect this strength.

Friendly and helpful staff; great shuttle service offered.

Mixed reviews about service; some guests found staff helpful while others felt they received little attention.

Mixed reports: some praise the on-site restaurant and breakfast for the price, while others report poor coffee, limited menu availability and inconsistent breakfast service.

Mixed feedback: some guests loved the breakfast (called amazing), others found breakfast sparse or complained that extra items cost more; no lunch/dinner options at the property for some guests—slightly below target.

Standard quality for this hotel tier.

Complaints about the lack of breakfast options and issues with excursion pricing.

Useful amenities noted (fridge, TV, free water refills, scooter rental, on-site restaurant, laundry) though pool is small and not always clean; overall functional offerings.

Strong points: well-maintained pool(s), some units with private pools; weaknesses include very limited F&B options (breakfast-only in places), no microwave/kitchenware for villas, occasional poor TV/Wi‑Fi—overall slightly above average due to excellent pool facilities.

Private pool and good outdoor area; clean pool.

Good amenities including a pool and a possibility to rent scooters directly on-site.

Repeated comments highlight very good value and reasonable pricing for the quality and location; many guests explicitly call it great value.

Multiple guests noted good price-to-quality ratio ('you get what you pay for', good property for the price). Positive perceptions of value justify a high rating.

Overall good value considering the amenities offered.

Competitive pricing perceived as good value for the services provided.