Crowne Plaza Royal Victoria Sheffield by IHG

Hotel is looking a bit tired. For the price I would have expected it to be a little nicer

We had a wonderful stay at Crowne Plaza Royal Victoria Sheffield by IHG. From the moment we arrived, the staff were welcoming and attentive, making us feel genuinely valued as guests. Our room was immaculate, comfortable, and thoughtfully appointed with everything we needed for a relaxing stay. The bed was exceptionally comfortable, and we appreciated the quiet, well-maintained environment. Breakfast was delicious, with a wide selection of hot and cold options, all presented with care and freshness. The hotel’s facilities were excellent and convenient for exploring Sheffield and the surrounding area. Overall, the exceptional service, spotless rooms, and great amenities made our stay truly enjoyable. We highly recommend Crowne Plaza Royal Victoria Sheffield and look forward to returning on our next visit to the city.

Stayed one night as a party of 4 two separate rooms each with 2 double beds and ensuite bathrooms...the rooms were spotless beds were super comfortable staff were very helpful and friendly when in sheffield again i wont stay anywhere else.

A very pleasant hotel in a good location with parking. Large, comfortable room, clean. Breakfast was varied and delicious. The staff was very friendly and polite.

A lovely, traditional hotel, but with all the modern conveniences. The staff are friendly and efficient, and the service is excellent.

Nice room basic amenities. Unfortunately the room got very hot and to have the window open meant listening to the hotel fans humming all night.

Stunning breakfast, excellent range of food that catered to many palates, very clean room, friendly staff, lovely building- exactly what we needed and would stay again!

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Hotel was dirty. Food from bar sent back as the sandwich had no filling. Dead bugs on the stairs and on the window sills next to the table in the restaurant. Hot breakfast was in fact cold. Don’t visit - certainly not worth the money and like no other Crowne Plaza that I have visited.

The hotel was fine but we had a terrible night sleep because of noisy guests. We booked this hotel rather than a budget alternative to avoid this type of behaviour. I’ll choose somewhere else next time.

Great place to stay definitely one of the best in Sheffield.

Lovely hotel Comfortable rooms Breakfast was underwhelming for the price of this hotel. Room needs a coffee machine

Couldn't really fault our stay in any way. Reception were very friendly & courteous & particularly happy to help which was very welcoming. Breakfast service was also first class. Would certainly recommend this hotel if staying in Sheffield. It's about a 15-20min walk to the city centre.

Had some food from the bar menu and enjoyed it. Bar service a little slow with one pint poured badly. Service improved as the evening went on. Room was very comfortable although tv looked like it was about to fall off the wall. Aircon was working thank god. Breakfast was plentiful but a mixture of cool, lukewarm and hot items wasn’t the best but was starving so powered my way through it.

Recent investment has clearly raised the standard throughout the hotel. Facilities look refreshed and well maintained. Staff were exceptional — friendly, professional and attentive. Some of the best service we’ve experienced; every team member we met went out of their way to help. Evening meal was very good and clearly made from fresh ingredients. My wife and I both had the steak: cooked perfectly and served with proper home‑cooked chips — a real treat. Parking is safe, convenient and easy to access, which made arrival and departures stress‑free. Because of this experience we’ll be visiting Sheffield more often for both leisure and business. Our colleagues and I now plan to use Crowne Plaza Royal Victoria Sheffield as our preferred hotel while working in the city. Highly recommended for quality accommodation, excellent service and reliably good food.

Amazing hotel near the city centre Wonderful receptionist abd fantastic breakfast

We had a lovely stay here and was so impressived by the building and value for money of the place. The room was spacious and very clean and the aircon was an added bonus Can’t fault it And would definitely come back

Very nice hotel, very clean and tidy, little disappointed with the parking charge when we paid nearly £350 for 3 nights and still had to pay £18 for on site parking? also no food (breakfast) involved, ranged from £13 to 18 extra if wanted breakfast, we will be booking again because of how clean and tidy it was so this isn't a review to bad mouth the hotel just disappointed with a couple of things thats all

Staff were amazing, food absolutely delicious, thank you to the restaurant manager and Ewan. Unfortunately a few groups were around with limitations to the bar ‘Prom night’, which vastly reduced where to socialise. The elevator is quite small and dated )a new one is in construction). Access for wheelchair/scooter very limited, the doors need to be a both way action, trying to pull a door towards you was a struggle whilst driving the scooter.

Great place - really beautiful and very nice rooms and breakfast

Staff were very friendly but room needed some updating and couldn’t get shower to function correctly.

We loved staying here! The room was Gorgeous, comfortable, and had everything we needed. There was a high school dance happening and the exciting festivities did not interrupt our stay and the noise level was Very well contained. My elderly parents room was perfect with accommodations for elderly visitors (walk in shower, multiple phones, total accessibility). There was tons of free parking and the exterior was very well maintained. We loved our stay!

we dined in restaurant 3 nights on the sunday the food had to be sent back the steak was undercooked when it was asked to be well done the chips were undercooked An additional leafy salad ordered was a handful of dry rocket ,so different from the previous delicious meals ,We were told it was a different chef that night and the servers were so apologetic and although we received a discounted meal it did mar some what the enjoyment of our stay other than that it was excellent,

Great hotel, staff all friendly and everywhere clean

Lovely hotel, easy access and good parking with electric chargers

It was just a stay on way to Hexham from Hertfordshire. It's roughly halfway and an absolute treat clean,convertable and luxurious

I liked the staff; everyone I interacted with was very kind and helpful. The hotel as a whole looks old, and the carpet on the corridors' floors is very worn and outdated. The white and naked walls without decorative art or paintings on every floor make the corridor look like a cold and low character, even though the staircase looks phenomenal. The room is nice, has a good size, the bed is fine, but there is zero sound isolation, and I could hear every single noise coming from the corridor. The bathroom is renovated, with great lighting, comfortable towels, but the shower cubicle is tiny, especially taking into consideration the average British man/woman body size. The bath robes were a great touch, but they are very small for a man...my husband could not wear his comfortably. In the morning, when I was showering, the fire alarm went off 3 times, and I panicked! My husband called reception to ask what was going on, and he was told that it was a mistake...but it happened 3 times during my shower...imagine how scary that was?

It was ok but we arrived quite late and the noise in the car park was horrendous cars revving and horns beeping we couldnt get to sleep. This should not be allowed after a certain time

Easy to check in, all the staff were really nice and friendly. The hotel building was very impressive and the interior was very traditional. The bedrooms were comfortable. Breakfast was very nice, with a great selection of hot and cold food. Large carpark. Would definitely recommend.

Lovely stay just overnight room comfortable and clean, staff helpful. Breakfast very good plenty of choice.

Super great experience! Staff very accommodating and friendly, nothing was too much to ask. Very impressed, would return.

Lovely

Very friendly staff and a beautiful building. The room was was lovely. We'd definitely come back.

Lovely old building. Excellent beakfast. The stair carpet could be renewed, although it is evident that rooms have been renovated.

We were very disapointed with the standard of the room. The room we were given was not refurbished to the modern standard of the rooms on their website. There were defects in the room, cracks, very creaky floorboards and areas that needed sorting in the bathroom.

Fabulous stay - room was better than expected. Very quiet and a lovely grand hotel

Everything really good and clean

The hotel itself was clean and comfortable. The only problem was it was very noisy due to ongoing works that started very, very early. They also had very few toilets available on the ground floor and this became an issue. Liked that the air con worked though!

It's a pretty glorious hotel, and I can imagine that in its heyday it would have been exceptional, though also much more expensive in all fairness. Unfortunately, I was given a pretty poor room that was nestled in a corner behind a fire escape, resulting in poor lighting and a dark room. The window was also drafty and was inadequate defence against the noise of the road. The bed didn't really fit in the room, and the mattress was similarly oddly too small for the bed so I knocked my leg against it a few times as I squeezed my way to the window or the wardrobe. The television was also unusually restrictive in options by hotel standards. I don't expect much, but the channel selection was well below average, let alone other features like smart TVs. I did think the quality of the fittings, bedframe and TV aside, was excellent and the bathroom was really quite good. I also really appreciated having a small fridge to use, this is a big plus for me.The problem is, this is a single room which they've squeezed a bed that is too big into. I really wanted to leave a good review for such a unique hotel, but given the poor room I was given, I'm unable to do so.

Great hotel. 20 mins walk to the city centre. Pay for parking at the hotel. Value for money. Good breakfast

All staff were very friendly and smiling all the time. I think their welcome by far is the most heartfelt welcome across all hotels I visited.

good clean rooms, bathroom slightly on the smaller side. Was annoying that none of the EV chargers were working during my stay. Staff were polite and professional. great value.

Very clean and convenient hotel.

For the price paid I would have expected a comfortable mattress & pillows, and free parking. Bedroom was pleasant; bathroom felt a bit dated and needed a good clean. Food in the bar was good quality but the drinks prices were extortionate! Staff all seemed pretty friendly and helpful.

Beautiful hotel

The room had a fire exit window which was letting in noise and cold air. The room was consequently very noisy with it being next to a busy main road.

The staff were very friendly and welcoming. Due to a football arriving at the same time as me i was upgraded to a suite. Althought i appreciated that it was to help me get to my room faster, the suite was way past its best. It was also in need of a good deep clean as there were stains everywhere. I did sleep like a log though and the location of the hotel was great. I would stay agin

Rooms are newly renovated clean tidy and great value for money and the room service breakfast was beyond value for money ...great value trip around

Really smart hotel

Woken constantly by the corridor door slimming outside my room :-/

Lovely, well maintained hotel on the edge of the city centre, but a bit of a convoluted route to it around the one way system - use your SatNav unless you are familiar with Sheffield! Bed was a bit firm for us, despite having a firm bed at home …

A beautiful old building, we stayed in one of the junior suites which was comfy, spacious and very well equipped. The windows are old, so you can hear the traffic outside and there was a draught. We simply put the heating on in the room and we had a great night’s sleep.

Great hotel, perfectly located for my business trip. Great breakfast selection and service was great from Ben in the bar with my drinks and evening meal. My only two minor grips would be the pillows were quite firm, may offer feather ones if requested and the gym cardio equipment was quite sparse. But saying that I'll be back in about 3 months when I visit Sheffield again

My boyfriend and I stayed 3 nights at this hotel for his birthday. The room was very clean and equipped with everything needed. The breakfast was extremely delicious. I was pleasantly surprised when I saw that they also had black pudding, which I like very much.

Stayed for one night. The parking facility is excellent and free for hotel guests. The hotel overall is quite nice. The bar is a great space. The room was large and well equipped, some aspects a little dated but overall we enjoyed it. The breakfast was OK but some of the hot food had gone cold and the coffee wasn’t great.

Room was spacious. Everybody was very friendly and welcoming. Great breakfast. Couldn’t asked more.

Very comfortable hotel and convenient to the city centre with friendly staff

Fabulous hotel, one of my favourites in Sheffield. The staff are very helpful. The rooms all seem lovely, clean and modern

Great hotel, lovely for visiting Sheffield town centre Great breakfast

Great hotel

We had a very comfortable one night stay. Shout out to Sienna at Reception for the lovely and efficient welcome when we first arrived (she was able to allow us to check in early, she asked why we were visiting and was knowledgeable). The next day we had breakfast and shout out to Purna, Alfie and the whole team. GREAT JOB. They all were crazy busy but so efficient and helpful. THANK YOU. oh and we didn't know how to use the room safe and 2 people kindly helped. Nothing was too much bother for anyone. THANK YOU and keep up the great service.

En joyed the stay

An absolutely gorgeous hotel. The period features are stunning. Our room was beautiful. Great staff at reception & during breakfast. We'll definitely be back. Our room didn't have a great view but that didn't matter in winter for us.

Great stay superb staff and service.

Had a great stay here. Clean, comfortable, good breakfast options, plenty of parking and helpful staff.

We had a friendly welcome and all of the staff gave excellent service. The room was a good size with a lovely high ceiling. The breakfast was delicious and of a high quality with plenty of staff available to help. The main issue was that the room was above the front door so there was a lot of noise in the evening of people talking/shouting outside as there was a function on. There was also the noise of other guests outside the room in the middle of the night. There was a slight issue with dinner being delayed due to a problem with the gas but staff went out of their way to ensure we were happy with the meal. The first dessert I ordered seemed to have been made with salt instead of sugar but the waitress quickly brought a different dessert. We woul definitely use the hotel again due to the service provided and the friendliness of all staff.

We stayed for one night in the family room. This is our first time staying at Crown Plaza and it’s a lovely experience. The staff are very friendly there from the reception, bar and the restaurant. Room is smaller than we expected but very clean and comfortable. The breakfast is good quality and the atmosphere at the restaurant is quiet and peaceful. The only thing I might be critical is the Sauna. you have to go through the bar and lounge after you finish. So I feel like we have to dress properly afterwards. But overall it’s a lovely experience and we will definitely visit Crown Plaza in future

We loved our 3 nights here. Very friendly staff and painters! Great old building with historical connections to the railway. Very comfortable room. Easy walk into city and local area being further improved .

It was a comfortable stay and a great birthday treat.

A pleasant experience. Staff eager to please Guests. The Restaurant and Bar Food was reasonable. The Wine offered by the Glass was a Hotel House Wine. A wider choice should be made available.

Room was very big and was clean. Beds comfy and location was perfect.

Great spot, Macy ruled

nice spacious rooms!

It's great that old Hotels like this exist and Crowne have taken on its custody. However, a basic tenant of a hotel is that guests can get some sleep. In the case of this hotel it is severely impacted by the noise from the always busy dual carriage next to the property which the old sash windows cannot keep out. Each night i woke in the early hours to the noise and struggled to get back to sleep. There's other areas for improvement around the hotel such as the water fountain not working on the gym and whist the breakfast is sufficient it's not yet to the high standards of other crowne plazas that i have stayed in. The hotel location is a bit of of the way and a good 20-25 walk into the main city area and unfortunately takes you through a bit of a rough area. Would i stay there again? Maybe. The place just needs a bit more 'love' showing towards it.

Very very nice

Really good hotel. Very comfortable and clean. Staff are excellent and the service was superb. We can also highly recommended the breakfast. Only one issue really is that the sauna is self service so you would have to wait 20 minutes for it to warm up. Small complaint jn yhe scheme of things.

Lovely hotel, great staff and varied breakfast. The only downfall was the bath and linked shower were tight and whilst I am tall k am very slim. Just not wide enough so showering was awkward.

First time here after many visits to Sheffield. It stands head and shoulders above some of the more popular and ‘trendy’ properties in the city. If the quality is consistent (and I will be back to check), this hotel will be a no-brainer when I book Sheffield for future trips, business and pleasure

Beautiful hotel within walking distance to the city centre. The decor was beautiful

Enjoyed my short stay. The staff was friendly and helpful. The room was spacious, the bed comfortable, and most importantly the breakfast was excellent!

Had an excellent weekend stay at this hotel, it's an extremely clean and well kept hotel. As soon as I got there I was greeted by helpful, friendly staff on reception, it was very welcoming. The room was very clean and well kept, the housekeeping staff are exceptional at what they do. There was nothing to critique in that regard at all, fantastic service all round. I did not get to try the food in the hotel unfortunately, but the restaurant menu was extensive, and a surprising amount of meals were available for the out of hours menu too. If there was anything on the slightly negative side, it would be the bed being not the most comfortable. There were plenty of pillows available, the mattress was a little on the hard side and that resulted in a poor night's sleep once or twice, but it certainly wasn't anything that ruined the experience at all. All in all I would definitely stay here again, Crowne Plaza Sheffield would be the first choice of hotels for me.

Spacious room, great facilities except the elevator definitely needs maintenance. Hotel is located not too far from downtown, its better to have a car/taxi

The rooms are super cold as you enter. The staff took ages to attend to you. Nobody answered the phones for me to order room service, had to go all the way downstairs to reception and order for the food order to then be missing items. Breakfast was cold.

Very nice hotel - easy access to the town but far enough out to be quiet and relaxed. Friendly staff, nice rooms and a great breakfast!

Absolutely loved our stay. The hotel staff were friendly and really helpful. The breakfasts were delicious and our room was immaculate. We would definitely stay there again.

Everything was very good, especially the quality and variety of the breakfast. All staff were friendly and efficient.

It was amazing, from customer service to food and room standard.

Lovely that they had chocolates with graduate hats on them in the foyer to welcome graduates and their families staying at the hotel for their graduation ceremony at the University of Sheffield - that was a really nice touch ! Room service was very good with a nice menu - food was tasty. Nice selection at breakfast - clean tidy rooms with really comfy beds with a firm mattress (which I really like) !

Stay was great breakfast good but Cunninghams restaurant was a little disappointing. Food was very slow to arrive and lots of the choices were incorrect.

We stayed for two nights and the first there was an event downstairs, which could be heard a lot from one of the rooms. The breakfast was good, however it would be great to see more variety in the fruit and vegetables. The rooms overall were comfortable and clean.

Great. Better than hotels I’ve paid twice as much for. Seems like an older hotel that has retained its elegance. Could not find any fault and the price was fantastic.

Staff were professional, a bit scripted and not very personable.

Fabulous room, really comfortable beds, amazing breakfast.

Booked on behalf of a group of people and received great feedback about the stay

Check in was easy, place was very clean, beds were very comfy

Friendly staff and great location. Room was super comfy.

Great stay and will definitely book again

Everything was comfortable except the beds, which feel like lying on carpeted floors.

Nice staff. Why are the beds so hard?

It was ok, it was a very busy venue we stayed from wed to very early Friday and there seemed to be events morning and night, we had our room moved from a loud area due to events because we have a baby with us but it really was a room downgrade that they couldn’t compensate for because we booked through the hotel app. Breakfast add on was definitely overpriced.