Hampton Inn Prescott

I like that front desk staff was friendly and accepting of my pet. I liked that the key card worked on exterior doors when I needed to take my pet to get fresh air and relieve themselves. The rooms seem to be well insulated enough that I did not hear extraneous noise from my neighbors.

Price. I think the pet fee is a little high. I think it should be $65, not $75.

Great customer service. Easy and fast check-in. Loved the check in texts, the handwritten housekeeping note. The cleanliness. The indoor pool. The location was quaint and perfect. Tucked away but near everything. Ill be staying again in December. Loved the covered peep door peep hole.

The walk from from the elevator to the room when getting to the third floor. No feminine hygiene products for purchase.

Great breakfast. All of it.

Earlier check in time.

All staff were very friendly and courteous. The room was very clean and tnice. Hotel was very clean overall. Great location.

Up to date, clean, quiet, good breakfast.

We always stay here , it’s clean , comfortable, and the kids love the pool!

Nothing to do with the hotel , but they have construction going on across the street that was a bit noisy at times .

The breakfast eas delicious. Lorena did an excellent job of keeping the breakfast area stocked and clean. She greeted all the guests with a warm smile and a good morning and asked if we needed anything. Her kindness and hard work are what would bring us back to the hotel!

This is our favorite hotel and stay here when we are in Prescott. 🤗

The place was so clean

There wasn’t anything that I did not like

Super clean with very professional staff.

Bathroom light was way too bright; needs a dimmer switch.

Clean

Nicely decorated rooms, comfortable beds, clean. Great breakfast selection.

Clean felt new. Friendly staff and maids.

Bathroom sink needed baking soda in drain to rid the smell..drain had a smell

Everything

Don't exist

The staff was nice and helpful, Rooms were very clean, gal's did a great job. Breakfast was good and the choc chip cookies - the best.

Everything was comfortable & easily accessible.

After our stay, I was wrongly charged a hefty fee for being told I snuck a dog in the room for our stay. One, we don’t own a dog. Two, the staff never contacted us regarding this fee they charged us. They charged us & not once contacted us. I found that disgusting, unprofessional & disrespectful. Also, the pool was closed the entire time we were there which was not noted in any online forums nor was it mentioned when I spoke to someone directly. We found out from a flyer stuck to the front door upon arrival.

The area

The poolwasn’t open

The customer service was excellent! From the breakfast ladies to the front desk (Zach), was amazing.

Dog odor in room.

Breakfast was okay. Staff at front desk (Angela) was terrific...loved her. Hotel exceded expectations. Would stay there again.

Location

This is a newer hotel, a little ways away from Prescott town center. It's really a nice clean hotel. Very comfortable beds, a nice pool and jacuzzi. The breakfast was also really good and the staff were very helpful. I thought the prices were fair too.

Nothing

Super clean

Friendly staff, clean and comfortable room, quiet and peaceful

Location, staff, hotel & breakfast was great.

Great Selection !

Everything was perfect

Clean lots of good light Lots of plugs available Super bed and linens Fantastic breakfast

Everything.....

The staff was great. My girlfriend and i ended up with an extra person staying with us. The staff accommodated us with a cot for the room since it was a single king bed. No questions asked. It was great.

The breakfast was good, the hotel was very updated and clean , we found a nice walking trail nearby, the night was quiet, everything met our expectations. We used the car charger for our vehicle and the jacuzzi. All were in great working order and clean.

The pet fee was a bit high as we only stayed one night.

This Prescott location was very clean. Had very pleasant & helpful staff! Pam was so nice to give us good locations to eat.

Really the only thing I didn’t enjoy was the bed. It was harder.. which if you have a hip or joint problem might not be very helpful. I slept great the first night but the two days after were not so great. For short term may be ok but long term not so much.

Breakfast and indoor pool.

Elevator sounded noisy like it's going to break at any time.

For our road trip that was perfect location. We stayed only 1 night. Bathroom and room were nice and clean. We also enjoyed lovely breakfast.

Meybe matress was slightly too soft - my opinion only.

Staff was excellent and very friendly. Very clean and comfortable facility.

It was pricey. I would have enjoyed a couch or soft chair instead of the chaise lounge for TV watching.

Everything was great! My grandchildren enjoyed the pools for all ages.

Very helpful & friendly staff. Lovely breakfast and hours of breakfast. Clean, fun pool & hot tub. Clean, comfy room w/ good pillows!

I love this hotel!! I love that everytime I stay they are all so caring and personable!! They truly act as if they are family to me! The beds are comfortable ( which is my most important issue other than customer service). And the hotel is clean and cozy. I want to give a shout out to Zac for going above and beyond for me. It made my stay PERFECT! And thank you Pam for a wonderful check in experience! I hope all of the staff knows how important they are and how much they are appreciated!!

It was an excellent stay. We were very imppressed with everything. Looking forward to another stay. Keep up the great work Hilton.

Breakfast, swimming pool, kindness and helpful staff

Quiet, clean and safe

Such a great Experience It started at check-in Chris Angel no not that Chris Angel, but another one checked me in - He was welcoming and had excellent Customer Service Skills. Of course, he had no magic tricks to show, but was very helpful with the information I would need for my stay, including fresh cookies and breakfast available. The room was very nice and spacious. We stayed on the 3rd floor. It was clean with plenty of towels, coffee, a microwave, and a refrigerator. The breakfast was good and well presented, and the ladies were on top of it, making sure it was stocked and clean. The pool layout was the best I have seen and it was heated. The location was perfect to get to downtown and Whiskey Row. Overall, it was a good value, great atmosphere will stay again when I go to Prescott.

Very clean hotel first off. Everything was super nice, clean. Definitely will be booking again.

??? Nothing.

Clean, safe!

I thought the pool was super cute and family friendly. I liked how it was heated and indoor. The room seemed very clean as well.

Can’t think of anything

Folks were service oriented

Smoke seal on door missing. Allowed sound the leak from outside in and inside out. Reported to staff but they’re long lead items.

Breakfast was good. Love the location.

We really like the fact they have an indoor pool and jacuzzi. This is such a great bonus. Breakfast are included, staffs are very friendly, waffles are great.

Coffee / water/ tea station could be kept up a bit better. But again, appreciate most of the time they do keep it up

Clean and fresh. Staffed appeared to care.

Nothing

the breakfast was good and filling the room was very clean, we like the jacuzzi & pool. that was mainly the reason we stayed there. we stayed there before . and we notice all the changes that was done.

nothing everything was improved.

It was nice, good choices. Very clean and staff was wonderful

Hotel was conveniently located for our travels. Close to nearby restaurants and shops. Most destinations in town were only 7 minutes away.

The bedroom pillows were flat and did not support my head comfortably. My preference is for firm, yet soft pillows. Flat or overly fluffy pillows are uncomfortable.

Breakfast was divine

Nothing

Super clean and good location

Everything

Nothing

The hotel is excellent in all aspects. Very clean, modern. Breakfast was very good with nice food variety.

No negatives.

Good location, 1 night stay was easy & comfortable 😉

The pool was fun, breakfast was great, room was clean

Nothing. Everything was great!

Awesome

Liked it