Holiday Inn - St. Petersburg West by IHG

Clean hood layout in room

Sehr gutes Frühstück. Günstiger Preis.

Bett war für ein paar Nächte ausreichend komfortabel, könnte aber besser sein.

Nice staff and clean room

Clean and convenient with ample parking. Nice pool and hot tub area. Friendly staff.

Perfect Location

The roof in the driveway isn’t good condition

Room was clean the first day. Asked housekeeper for clean towels and washcloths. She gave me one and saw we were a couple. Said they were coming back to clean room. Never showed up to touch room including pulling dirty towels. No linen changed at all.

Area around the hotel was pretty sketchy. Inside was decent, room was clean. It obviously hasn’t been updated in a really long time.

La habitación era.comoda

La pileta estaba sucia por los árboles de alrededor

I didn't eat at the hotel. I'm glad that it was convenient to my family. I was in town for a funeral and happy a room was available.

The hot tub was very nice

It wasn’t nothing to not like.

The location and the pool area!

Clean

Se ocupa por precio pero no calidad , muchos home les afuera

The restaurant staff and the food

The front desk staff rude ,the only one was super nice the manager (elder gentleman)but the rest very disappointing

Very nice

It was a acceptable hotel.

The first Holiday Inn express where they did not offer Continental breakfast you had to sit down, order your food from one server. i’m going to understand you had to pay for it. Myself and granddaughter did not make that choice as I seen. There were quite a few people sitting waiting for their food. Also, had to deal with people smoking marijuana in the room next to me. I don’t think that’s acceptable especially when there are children in the hotel. Nobody wants to smell that . I travel a lot with work very disappointed in this hotel. Also did not get a floor towel for the shower. How do use a hand towel to wipe up the water and the floor was so black and filthy and sticky. disgusting

Fantastic pool area with bar service. Staff was extremely friendly and helpful.

This hotel was disgusting!! We had just checked in because the reviews were good and almost died when we saw it! A roach crawled right across our bed! It was also not safe at all there! We left immediately and found a new place. They would NOT refund my money-so an I pensive lesson learned here. Don’t make the same mistake I did.

Renovated rooms except bath tub. Over all clean, comfortable beds and Cable TV

El desayuno era bueno y fresco pero me dijeron estaba incluido cuando hice la reservación y en realidad tenía que pagar por el

Es un lugar sucio, tuve que pedir el jabón y las toallas y se veía mal el área

Room wasn't clean- obviously not vacuumed as there were a ton of crumbs on the floor. Disgusting old sticky carpet. Wouldn't take my shoes off inside the room. Only decaf coffee inside room. No water in the gymn. Front desk staff was very nice .

I would stay here again

Propre et bien situé

Nous n'avons pas pu profité du petit déjeuner qui était prévu avec booking mais le personnel n'a rien voulu savoir

This place was a horrible disaster! I booked a different hotel, the day before my trip Expedia changed my booking to this place. I arrived late in the evening and immediately felt unsafe in the parking lot. My friend and I checked in and within 20 minutes it looked like Jurassic World in our room. We were on the 4th floor and there was a lizard in the bathroom. I went downstairs for help (because the room phone didn't work & they didn't answer the landline when I called from my cell) the were 2 men working the front desk, neither one helped me. One made a joke about the lizard lives on bugs so there won't be any bugs in my room if I leave him alone. The other have me a room key to another room and told me I can move to another room if I want to. On my way up to my Jurassic room, I located the new room and upon entering was overwhelmed with the smell of weed and the room hasn't been cleaned. Beds were messy, towels on the bathroom floor, trash can full... by the time I got back to Jurassic World, my friend had caught the lizard. We released it outside, gave the front desk the key back for the other room and I explained that it wasn't an option because it was filthy and smelled like weed. The guy said, 'That's fine if you don't want my help.' When I got back to my room I was greeted by another lizard! We checked out and the hotel NEVER DID refund me a dime. They charged me for 4 nights! Don't stay here!!!

Love this place! Amazing hot tub, good food even if you have to pay its good food and the people are so so sweet!

Es gibt zwar kein Frühstücksbuffet, dafür wird man sehr freundlich bedient. Das bedeutet, dass man unter Umständen bei vielen anderen Gästen mit längeren Wartezeiten rechnen muss. Der Service beim Frühstück und am Abend an der Bar war immer ausgesprochen freundlich und aufmerksam.

Etwas befremdend war, dass wir das Bett für unseren Sohn (12 Jahre) selber beziehen und täglich selber machen mussten. Wir sind uns gewohnt, dass dies vom Personal bei der Zimmerreinigung erledigt wird. Auf Nachfragen wurde mir vom Zimmermädchen sehr patzig und unfreundlich mitgeteilt, dass sie das nie machen würden und das dies meine Aufgabe sein. Nun gut, kann ich machen, aber bin ich mir als Hotelgast schlichtweg nicht gewohnt.

Very clean and located near many stores

None

Clean and nice

Very nice hotel great location

Good

Habitación bien equipada y grande.

Staff was amazing. Especially the young lady in the mornings at the restaurant

Room smelled a little humid and shower needs to be cleaned better but overall good.

Everyone was so friendly

The pool area

Great

Food was so so. Waitress was outstanding. No safe in rooms for valuables. No mat in the bathtub-very slippery!

all was fine 100%

Cleanliness

No bad to say

The pool is open until 10 PM, they have a buffet and bar as well for purchase

AC doesn’t work. We have to get towels and other bathroom stuff guests has to get it from front desk.

Hadn't looked like they swept or mopped the rooms or hall way.

Hotel was clean and the staff was very nice and helpful.

Nothing

The property is good, needs to clean better the room. Needs to have more clean sheets they ran out of it. It’s hi season they need to be able to supply the demand

Great price, clean, and convenient location!

Nasty they don’t clean anything in the rooms bed sheets are dirty all room is dirty all hotel is dirty cockroaches everywhere horrible

Localización

Servicios de alimentación

Very noisy this time around

the property is in a good area with many places to eat around it! the rooms were very nice and clean! the pool is gorgeous, i would definitely stay again!

nothing!

Hotel carpet needs to be cleaned or changed badly. Pool floor was dirty, guest are drinking and smoking by/in the pool. I was itching the whole stay. Not really recommended to stay with kids .

Location and cleanliness and friendly stuff

Nothing in particular

El hotel esta muy bien hubicado todo esta cerca, las installations del hotel esta en buen estado las habitationes comodas y limpias, el servicio de limpieza de la habitacion excelente, el area de la piscina está bien pero le hace falta un poco de mantenimiento en las rejas los baños y los borders de la piscina para estar en perfecto estado

Very clean Room! Friendly staff. Excelente price. Great location.

Solid

Great location and awesome pool

We waited for over 25 mins at the front desk to check-in. There NO LINE. There was simply NO STAFF member available at the desk. Followed by our initial room had a plumbing issue with the tub. It was clogged and when I notified front desk it took over an hour for maintenace to come to address it which held up our holiday plans. We were moved to another room, which had an operable tub and toilet however, the tub was filthy! As if, it was just used.

Customer Service was excellent!

Carpet in the room need replaced, it was torn and the inside bathroom door at the bottom was scratched/torn ( it appeared someone may have had a dog.) The relaxing chair need replaced, had to put a blanket over it to sit in because it looked stained.

Exelente

Very nice place to stay.

They had good quality soap and shampoo for guests. It was quiet to sleep at night and was nearby many convenient places.

I had to switch rooms four times. Every room had an issue not fixed, and the scents of their rooms on the pool side and parking lot side were significantly different - one side smelled nice and clean, and the other side smelled of mildew.

Checking was fantastic

Breakfast-food and staff both wonderful ‼️ All other staff were great too.

Stay was overall good. - Microwave was not cleaned before we got there, there was food all at the top and sides of the microwave. We just wanted to heat up some water for tea. - The drainage in the Shower/bath is very slow when taking a shower, so water accumulates which is very annoying.

I want to say the clerk Cedric was wonderful great customer service the hospitality communicated very well he was doing a double shift and still had a smile on his face before placing me in a room he asked me was uncomfortable with the room i like that because he was considered of my customer's need instead of placing me in a room good service

N/A

Great location

Very convenient

Clean, quiet, helpful staff, free parking

There was no breakfast buffet, it was not possible to add breakfast as well, they have a little menu only

The area it was in we didn't have any problems finding food.

It said free breakfast but I wasn't sure how that worked

This hotel was ok we stayed the night but it definitely could've been cleaner. The sheets had an unusual smell not dirty but like they weren't dry fast enogh and with bleach just didnt have thag nice clean smell, floor was dirty and the liner in the ice bucket wasn't even changed. The staff was very friendly and the location is central and only 18bminutes from the beaches but it wasn't super cheap so I dont think I wouls stay here again.