Quality Inn & Suites

The beds were extremely comfortable and the pool hot tub sauna and exercise bike were the cherry on top!

It was all great

Excellent breakfast buffet. The rooms were small but very clean and comfortable. The staff were really pleasant and very helpful.

The rooms are getting a bit tired.

The price was right. It is a good deal to get a swimming pool and breakfast when booking at these prices. The staff very friendly. It was easy to take dog out for walks.

All these inns need updates would like to see that happen across the country. The area didnt have a lot of good areas to walk dog.

Staff were very friendly and efficient. Room was clean and well appointed , coffee service was good, we did not have breakfast as we had to be on the road early. Wake up call was good , mellow tone and not jarring. Lovely flowers outside . Original artwork in the hallway was a pleasant surprize as it was not only original but tasteful.

Not much I can think of , you can't do anything about the road noise.

Breakfast and the sauna were fantastic! The breakfast was honestly the best I have ever had at any of the 30+ top hotels I’ve stayed at. The staff were super nice, warm, and friendly. The location was also excellent and very convenient. Overall, a good stay.

The bathroom sink was located outside the bathroom, perhaps for the room we had.

I liked that breakfast was included and the location was good.

Our little ones loved playing in the pool and the room was super comfortable. Had a nice stay and the location was prefect for where we needed.

Nothing off the top of my head

Location is great. A/C worked amazing. Staff very friendly.

The coffee brand you choose sucks, yuck. The floors are uneven and my toddler kept tripping over the bumps and scraped her knees 3 times. You offer a fitness center there is no fitness center. It's a bike in the pool area and it's way to hot and humid to use. The tropical plants in the pool area were dying or dead looked tacky and not clean. Sauna was a joke way to small. Bathroom in room 117 tub fixture wouldn't work for a bath for my daughter. Only 1 day wifi access, should be free the entire time I'm at you hotel, every other hotel I've stayed at offers free wifi while on the hotel property, this is ripping off guests. Most of the hot food for breakfast was ice cold even on the hot plate for keeping it warm. COLD food sucks, eggs were not edible rubbery and old.

Location. But the bathtub in room was not clean and toilet seat was moving.

Swimming pool

Older building but well maintained and clean, nice pool. Staff friendly and helpful and breakfast was pretty good

friendly staff, convenience, swimming pool and hot tub, dog friendly, great breakfast.

na

everything we need are there

location

Bed confort

2 rooms have been booked by error as we were a family of four and the manager told me it was impossible to refund as the room was reserved under my name even tough clearly the hotel was not overbooked… it makes no sense .. he told me it was better to call the hotel after each reservation to make sure the reservation is okay but its clearly a website error…

Close to everything

Good

I like

Easy to get to

Check in time was to late

Across the street from a really good restaurant

Location and look of the room

Bathtub/shower was broken and unusable and air conditioner didn't work either

Staff was very welcoming. Clean room. Breakfast was great.

Everything was fine.

Close to where we wanted to be. Unfortunately early start so didn't try the breakfast but looked good. Beds were a little hard but no an issue. Room was clean.

Nothing really it was OK

Gut für einen Zwischenstopp Viele Restaurants in unmittelbarer Nähe Kostenloser Parkplatz Frühstück inklusive

Liegt an einer lauten Durchgangsstrasse.

I don't like all the emails to confirm my stay, and after wanting a rating Do I get points for answering the email?

See above

Front desk was very helpful and the pool and hot tub were nice

Nothing

Great location

Stayed there a few times and it's in a great location.

There was a bus tour in the hotel. Nothing against tours but tell management staff to tell the tour group to either stay in their rooms or go outside when talking instead of talking or yelling from one end of the hall to the other. The other thing is maybe put the tour at one end of the hotel so other customers can get some sleep. Dan

The hotel was in an excellent location. I really appreciated all the breakfast options provided. I’d written an email requesting a room close to the checkin area as I’d sprained my ankle that morning and was quite uncomfortable walking. We were pleasantly surprised to be placed in the closest room on the ground floor.

The price was reasonable for the facilities.

The toilet didn’t flush properly.

Excellent

Noise in the hallway, dog barking

staff

ac too loud

The free breakfast was much better than expected, staff are helpful

great breakfast

noice close the the lobby ( my room was really close to the lobby)

This was the perfect hotel for my parents and I to stay while my mom had her hip surgery. There was an elevator, a very comfortable suite with 2 beds and a separate bedroom, free parking and even complimentary breakfast! The staff were very friendly and helpful and we found the room to be quite clean. Nearby restaurants offered discounts to the hotel guests. Overall this was a lovely hotel and I would definitely recommend it to other travelers.

Great little room with a full kitchen - excellent price for a weekday, but was disappointed with a more than $50 increase to stay on a weekend night. It put the price point above what felt reasonable for a hotel of this tier. But the staff were very friendly and helpful, the room was clean, I had a nice little balcony off the back. I would stay here again.

We were very disappointed with our stay. The room was not clean, and the mattress was uncomfortable, making it difficult to rest. The breakfast options were also quite limited and did not meet our expectations. We raised our concerns with the staff, particularly regarding the cleanliness, but the response was unsatisfactory. They were unwilling to offer any refund or meaningful resolution. As a result, we had no choice but to leave and move to another hotel.

I didn’t like the cleanliness of the room the space was not properly cleaned, which was very disappointing. The mattress was also uncomfortable, making it hard to sleep. In addition, the breakfast had very limited options. When we raised these concerns, the staff did not offer a helpful solution or refund, which led us to leave and find another hotel.

The bed was super comfy. Would like one at home just like it

The shower could have had a bit more water pressure.

*** EFFICIENCY QUEEN ROOM with KITCHENETTE & 1 QUEEN BED *** The room exceeded our expectations with regards to cleanliness, comfort and amenities. We very much appreciated the versatility and convenience the kitchenette offered. Although small and compact, the kitchenette was clean and fully functional with a 2-burner glass stovetop, microwave, fridge/freezer, 1 skillet with lid, 2 x 2-qt pots, cooking utensils, veggie peeler, and 1 cutting knife. Cutlery, plates (luncheon, side), bowls, water glasses, wine glasses and coffee cups for four were included. The small coffee maker makes single servings using provided coffee bags. A 2-speed range hood with light exhausts cooking fumes out of the room. Dishwashing soap, cleaning sponge and tea towels are provided, but no dish rack. Our room had a very clean 15 CF (?) refrigerator with frost-free freezer, a small dinette table and two chairs for eating. If planning on actually cooking, bring your own oil, supplies, condiments, and airtight containers for storing food in so as not to attract pests. Suggest also bringing your own chopping board and better knives. The kitchenette as supplied was a very nice surprise and let us have more options re food. The Quality Inn was built in 2001 and last renovated 2024, according to Travel Weekly. Our room was quite basic, with private bathroom and separate vanity facing an open closet with 1 luggage rack (2 would be nice). The bed was comfortable, we slept well. The pillows were lofty, soft and supportive. For extra security, the sliding glass door to the balcony had a waist-high horizontal bar that braced the fixed glass panel against the frame of the sliding panel, thus preventing the sliding panel from opening. Very much appreciated the sliding screen door, very handy for keeping bugs out when leaving the balcony door open. Great breakfast! Hot sausage, egg patty, hash brown patty, packaged oatmeal, self-serve toaster and waffle irons. Yogurt, fruit, juice, coffee.

COMMENTS (not Negatives): 1. The glass-topped ceramic stove was not cleaned, it had food grease and melted residue on the surface. 2. The thermostat was very slow adjusting to a cooler room temperature (67F setpoint) during our March stay, probably as the unit was on winter settings / auto-heat as opposed to auto-cool. No big deal, we opened the balcony door to cool down the room. A note for maintenance: The kitchen faucet in our room has a pin-hole leak about halfway from the tip, water sprays from it under high pressure.

It was situated very conveniently close to everything we needed and the Ish restaurant was right across the road. We loved soaking in the hot tub and warm pool after a long drive from Vancouver. It was a perfect time of rest before our quick day in and out drive back. Thank you 🙏

The coffee in the room 😜 but then again I like good strong coffee

Easy access and has a good restaurant right across the street.

Breakfast is. Good but the location of the room is too close to outside door and it is cold when door opens

Everything was excellent great breakfast included

The room we had was close to cleaners and dining area so could hear staff talking very early in the morning like 4.30-5 but apart from that it was great

The room was very clean, the beds were very comfortable, the pool & hot tub were great!

There was no microwave in our room. The breakfast host was not attentive. Lots of items ran out, and a room full of guests had to wait quite a while for hot food, as well as the cereal containers and bread for toast were empty.

Good water pressure in shower & you can change the water flow on the shower head- pulsating water is like a mini massage, staff friendly & helpful, many nice towels.

Weird smell when I first entered so opened the balcony door to let in fresh air, over priced, $200 deposit is largest deposit I’ve had to pay in my 3 weeks travelling around BC, old, well used carpet, no kettle, only one washing machine & dryer for the entire hotel, basic cable, no smart TV or streaming services, basic breakfast- good if you like sweet food.

Very comfortable beds, breakfast options were solid

Bed was comfy. Pet friendly. Decent breakfast selection. Central location.

Room was too cozy.

Breakfast was better than expected. Location was perfect for our drive up to silverstar

We were in an adjoining room And the door between us was extremely thin so we could hear our neighbours conversations. Needed to wear earplugs to sleep

It has a pool and hot tub. Good location. Nice breakfast. Very friendly helpful staff

The staff were amazing. They went out of their way for excellent customer service- especially when they were busy with a youth hockey tournament (i.e. at breakfast time!)

My bed mattress was too hard, BUT the staff provided a quilted comforter to cover the mattress to help soften it.

Professional service

Comfortable beds, clean large room, handy having a full size fridge in room, parking.

Paper cups at breakfast and in room, wooden cutlery, felt like we were still in reception whilst having breakfast as no separate room.

The location was very convenient, close to downtown and many restaurants/pubs. The breakfast was very good as well, with many options for salty and sweet cravings. The bed was comfortable and the room was warm and spacious.

I would wave the additional pet fee if the client advise in advance if they are bringing a pet with them and they already selected the pet friendly room. I would add some more toiletries in the room, especially the body wash. But overall it was a very pleasant experience.

Good simple breakfast. Good location

Breakfast was okay. Had EV charging. Good location

Breakfast

Breakfast was not good

I had to argue to get my bill printed out .

Location, cleanliness, ease of access, quietness

It was all good

I love it there they all were great thank you guys

There was notting wrong with any thing

Location, facilities,

Convenient to restaurant , and safeway

Not quite place at third floor someone is doing a noisy thing even its late at night

Close to where I needed to be

Hot tub was out of order

Cleanness

Everything was good.

Nothing

Bitchy staff...having to go across the parking lot to smoke or get yelled at and threatened

After staying at the cockcroach motel, the Schell , it was a nice upgrade to stay at a clean ," normal" establishment such as the Quality Inn and Suites.

Nothing could have been better except I guess the nightly rate

Comfortable rooms, good breakfast.

We stayed one night while passing through Vernon. Our stay was fine; room was clean, bed and pillows comfortable. Breakfast was ok but could have been better. Staff friendly. Good location. We were on the street side of the hotel and it was quite noisy all night with traffic and sirens. Earplugs are recommended. Hallway carpets could use a cleaning. The breakfast was basic; egg and sausage patties rubbery and bland (likely heated in microwave). Some flavoured coffee creamers and hot chocolate would have been nice. Overall it was a decent place.

The hotel is easy to find, lots of restaurants around and walkable. The bed is comfortable and lots of pillows. It has a mini fridge and microwave, it’s too bad it doesn’t have a safe The staff are very friendly

Accessibility to many places like orchards, lakes, eateries

Rooms are clean staff great air conditioning fine 🙂

The property is older, funny smell in the rooms, elevator very slow. Positive staff is friendly, and the breakfast was very good with a lot of choices.

Several stores around. Centrally located.

Small breakfast area with very limited selection.

We’ve made a complaint thru manager. He’s forwarded the complaint to Booking.Com. There was some chemical or spray used which made us all cough constantly. Was not comfortable.

The staff here was incredible. This is a great hotel for the cost you pay. It is dated and you can hear a bit of noise so earplugs are recommended if you are a light sleeper.

Great place to stay. Friendly helpful staff. Great value for the cost would definitely stay again 👌

Friendly staff who were thorough in explaining everything.

Wasn't filthy but could have been cleaned better. Older Hotel.

I enjoyed the location but was noisy as it is located on a busy avenue. Offer for breakfast could be improved.

Generally good. shower needs a bathmat as it is easy to fall. Pool/hottub room is not as easy to enter as it could be. Facility was in a convenient location and quiet. Plenty of hot water.