China World Hotel, Beijing, A Shangri-La Hotel

Good location

NA

The location was amazing

Великолепнейший вид из окна и днем и ночью, ванна с видом на небоскребы - особое удовольствие. Большой красивый номер, шикарный текстиль и кровать, из которой не хотелось вылезать. Да, отель не новый, но он прекрасен. Приятный персонал с прекрасным Английским готов прийти на помощь по любому вопросу, особенная благодарность Andy. Вкусный и разнообразный завтрак с большим выбором для европейца. Прекрасная локация в центре, переход в торговый центр с продуктовым и магазинами китайских брендов.

Жаль, не хватило времени оценить бассейн и спа

Location

Guomao is too big. U need to use WeChat micro app to navigate

The staff were responsive and helpful.

The cost of tea and coffee in the hotel foyer was very expensive.

Perfetto oltre ogni aspettativa. Pulizia impeccabile ovunque, camera molto ampia, confortevole. Colazione con scelta amplissima, sia occidentale che orientale. Quantità libere, qualità ottima, ambiente di classe. Ristorante di altissima qualità. Gentilezza e cortesia cinese, personale tutto sempre disponibile e cortese.

Good service

I am requesting the invoice, which I didn't get on place, but nobody answers my email

The MOST beautiful Lounge I have ever seen. Wonderful rooms and everybody Is very nice

位置和历史

前台员工说话口气让人不舒服，前台电话时常打不通

Sehr komfortables Hotel mit klasse Service und mit sehr guter Verkehrsanbindung.

Nichts

Отличный отель. Все чисто. Комфортно. Расхождение хорошее. Персонал приятный

Location is convenient, 2 Metro lines at the underground mall. There are many good and nice cafe and restaurants in the mall.

None

I had to spend 4 nights recuperating in the hotel after hospital treatment in Beijing. The staff were aware of my situation and could not have been more attentive, friendly & helpful. Check out was extended to 9pm at night at no extra cost to accommodate a 3am flight home, once I was deemed fit to fly.

Завтрак нужно улучшить, совсем простой и бедный завтрак

Quality service, rooms and facilities

Nothing

It was a really nice and luxurious experience

More English speaking staff, a lot of the occupants were english seaking during my stay

The breakfast and location are both excellent.

The wireless network connection was sometimes not very good.

Gyönyörű környezetben, remek elhelyezkedéssel, figyelmes személyzettel egy igazán exkluzív szálloda. A szállodából több kijárat is van, többek között a China World Mall-ba közvetlen mozgólépcsőn vezető kijárat, ahol luxusmárkás üzletek, éttermek és minden megtalálható amire az embernek szüksége lehet. Jópár metró lejáró is van ezen a központi helyen.

Breakfast is good, cleaness, friendly staff

Breakfast is full of Chinese, consider Indian also. Put tissues in room. every time i need to go wash room to get tissues. heater not working when it's cold out side.

No comment

La proximité

No comment

La habitación y el personal del lobby de la primera planta

Todo bien

This is one of the best hotel experiences I’ve had in China. The location is excellent—right in a lively, upscale area close to everything you might need. The rooms are spotless, with every detail and amenity meeting true five-star standards. The grand lobby is stunning. All my colleagues were thoroughly satisfied with their stay. It was truly a great experience. Special thanks to James, Bruce, Jack, and Cathy. We will definitely be back.

Top Lage, spektakulärer Blick aus dem Zimmer

Leider ein Raucherzimmer bekommen….

Всё 👏👏👏

午餐挺不错的，住着也很舒适。国贸商场开着门的时候坐地铁到国贸站，然后可以通过商场走去酒店，非常方便。打车更方便了，怎么都能直接停门口。

如果坐地铁回去得晚就得绕一圈，走挺长的路走上楼进酒店。有时候打车回去想拿个东西，师傅不能在门口等，其实还挺麻烦的，希望酒店门口有暂时可以停几分钟的车位。

Frühstück top, nächstes Mal buchen wir Halbpension. Niemand hatte uns verraten,vorher,dass unter dem Hotel eine U Bahn Station ist,man kann direkt vom Flughafen Peking Daxing um 50 Cent zum Hotel. Das Hotel hatte uns vorher einen Transfer um 350 Euro verkauft,so als ob das günstig wäre,aber natürlich war das Lehrgeld,das wie bezahlen mussten!!!!

Beim Eintreffen musste man sofort mit Visa den vereinbarten Betrag plus 500 Euro dazu bezahlen. Ich glaube,wenn du die Bezahlung nicht geklappt hätte,dann hätte man nicht ins Zimmer dürfen.

I loved everything. It worth every penny. We booked the horizon room that gave us access to not just breakfast but the lounge, happy hours and dinner. The hotel has a full shopping mall in the same building with every luxury brand having an outlet. It was a beautiful experience. The staffs were very helpful. You get a warm welcome from when you step out from your taxi.

Clean nice rooms and attentive friendly staff

Delicious food. Polite staff, always willing to assist. Great gym facilities, suitable even at a professional level.

Its not that it bothered me, the gym equipment is not maintained, meaning no lubrication of the machines causing minor sqicky sounds. If this continues, the life of the machines will definately cut short

Location, room

Not all staff speak English, so some difficulties to communicate

Alles

Great location. Great property.

Wonderful!

The hotel is excellent and the location is superb. The breakfast is very good and worth the money. The facilities are superb suits for the variety of purposes. We had a great time with our family of four there. Highly recommend.

The gym in the hotel is fantastic, and the squash courts are exceptionally well maintained and serve a wide range of fitness needs. However, the charge for the squash racquets seems unnecessary, as most guests will travel without them.

離國貿商場很近，吃東西購物超方便！早餐選擇多樣、精緻好吃！櫃檯能幫忙叫車、換錢也很加分！

The chinese style and its athmosohere

The SPA under renovation

Smell and decoration

Spa under renovation

Comfortable, spacious and well-located for business

Nothing in particular to comment

Exceptional value for the money. I stayed one night for a layover and loved everything about this hotel: spotless clean, friendly staff, great breakfast buffet. I would love to come back on the next trip.

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Not much

We started the stay not really great, we arrived and no room was available. We waited for few hours in the lobby, they didn't even offer a glass of water during the wait. When finally the room was ready it smelled of urine and smoke ( i booked a non smoking room). They asked us to wait while they prepare a new room, 4 hours later they called to inform us the room was still not ready. When finally they scrambled to find an alternative the new room had a horrible smoke smell again. We settled for whatever room was available after wasting a full day of our trip. Breakfast was passable, with the lady at the entrance being quite aggressive and unfriendly. The rooms are tired and the bathroom has seen better days. The location is a bit far from town, the hotel is above the tube, but it is still taking quite some time to reach touristic places. This is by far the worst Shangri-la i stayed at, i would definitely not recommend this place.

I have stayed in this hotel more than once as the location is unbeatable, with the metro Line #1 located right below the hotel/mall. We have a young child and chose the Horizon Club room so we could access the lounge without having to jostle with the crowd for breakfast and dinner at the restaurant. It was wonderful. The lounge service was very good and Milly was very patient with our child, making her the babycino for each meal. Philip the manager was very friendly and chatting with us and recommending some touristy places we could go with the child. Food choices are mostly catered to the local guests but that was not an issue for us. All in all, we felt very welcomed at the lounge. Special mention of Jack at the concierge who was very helpful in booking a car for our trip to the Great wall and the acrobatic show. It was a lovely stay.

Check in and check time efficiency was much improved compared to last trip when I stay here

Location was perfect!!!

Highly disappointing service. Nothing was explained at check-in, and the reception staff refused to answer any questions. Housekeeping repeatedly barged into the room despite 'do not disturb' requests and even left piles of dirty laundry in the hallway right in the room — something I’ve never seen even in third countries. In the restaurant, the waiters either ignored us or brought the wrong orders. As a result, the cost of the stay ended up being nearly three times higher, and the services I was interested in — and would have gladly paid extra for — simply weren’t provided.

My mom and I enjoyed the hotel very much. The architecture and window views are amazing. This was our first time in Beijing. The location is very convenient. The staff is very helpful too.

My recent stay at the China World Hotel had both highlights and disappointments. On the positive side, the location was absolutely perfect for reaching all of my scheduled meetings—very convenient. The room was clean and comfortable, with a beautiful view of the inner garden, which made our stay more pleasant. The food was excellent—delicious dishes and outstanding pastries.

However, I must mention a few negative experiences that affected our overall impression. Unfortunately, the housekeeping service was intrusive and persistent. Despite placing a "Do Not Disturb" sign and specifically requesting that the room not be cleaned during our absence, staff entered the room without our consent. Moreover, used towels and laundry were left inside the room and even by the door, which was both unpleasant and unexpected. It felt as though there was pressure to justify additional service charges. In addition, unexpected transfer fees were added to our bill, even though we did not use any such services. In contrast to the proactive housekeeping, the restaurant service was inattentive. Staff were slow to respond, and when my daughter ordered a drink, she was brought something completely different. The front desk staff were also not helpful—no information was shared during check-in, and our questions were left unanswered. While I appreciated some aspects of our stay, the lack of consistent service and communication was disappointing. Regrettably, next time I may have to consider other accommodation options in the same area.

China World Hotel, Beijing, is one of the longest-standing five-star hotels in the Capital of China. I love its staff and geographical location! The service level is both highly superb and personable. I admit that the hotel is not as new as some of the five-star hotels in Beijing, but it is the "old charm" that gives me a sense of being at my own home! I would highly recommend this hotel to all travelers, both international and Chinese domestic, to fully experience how great this hotel is and has always been!

Spacious room meeting the expectation of the value. Close connection to metro and malls. Also has great view. Pity I only stayed here for the sleeping and had to work all day.

WiFi was too slow and almost unusable. Had to rely on mobile phone instead which was disappointing considering the value of this hotel

VERY IMPERRSONAL ATTITUDE

The staff was friendly. The view. The gym. The breakfast,

Nothing

The location and quality.

Nothing. I love this hotel.

The hotel’s biggest strength is its unbeatable location in the heart of the business district, packed with amenities and solid dining options. The staff are efficient and professional—no complaints there. That said, while the rooms are spacious, the decor feels a bit dated compared to the sleek, modern lobby. It’s clear the common areas get more attention. The attached luxury mall is impressive (think high-end brands), but if you’re looking for everyday shopping or more practical options, it’s not the most useful. Still, for business travelers or those wanting premium convenience, this place delivers.

What a fantastic stay. Welcoming staff, friendly service. The mall has great shopping, and restaurants, and the locale on Guamao subway line means travel around the city is easy. These folk can also organise a driver for a Great Wall excursion….awesome.

We loved everything.

Everything was amazing, absolutely everything!

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Very nice hotel with China style decorations. Neely renovated Room is clean and nice. Executive Lounge is fantastic especially breakfast, but high tea section can further improve. Very good location. Will back again if travel to Beijing again.