DoubleTree by Hilton Hotel Flagstaff

Everything!

My pug was w/us!

Everything!

Nothing

It was clean, but not pretentious

Clean and good and helpful staff

Window wouldn’t open when we wanted some fresh air. Door leading into bathroom and cabinet door to get into refrigerator were really squeaky and woke my wife up we

The hotel was very clean and pleasing. The location is perfect, near many restaurants and highway.

N/A

Very nice

My breakfast was not the best but very hospitable staff

L’endroit, la qualité de la prestation

Very helpful and nice staff. Clean environment and excellent breakfast.

Front desk staff makes this hotel great.

Hotel is dated but it’s really clean.

Breakfast was good. Enjoyed having a bar within the hotel to enjoy a few cocktails. Hot tub and gym were clean and sufficient. Swimming pool was very clean. The pool is not heated. Warm Cookies everyday were something to look forward too!

Nothing

When you walk in they are always friendly

Nothing

The restaurant was fantastic. The server at the bar was really good.

We could not have a hot shower. The water was only lukewarm. The air conditioning made some loud noises.

The property was clean and the staff were very friendly.

I loved how there was level 2 chargers available for my Tesla

It was very nice

The Staff was very friendly!

Our carpet in our room had a couple of stains on it! Needed to be shampooed!

Schönes Hotel, etwas in die Jahre gekommen, nettes Personal, Lage super

Locations, conveniences. Was able to get my steps in.

Young staff at the restaurant- not so not like but the need more experience.

This was a beautiful hotel. I love their banquet hall. I love the fact that the pool was open until 10 PM.

I didn’t like the fact that there wasn’t breakfast service but the overall experience was good

Rooms were good and clean

Staff was too cheesy on how many coffee you are taking and breakfast has only 2 people and usually the hotels give a third complimentary breakfast for kids but they were too cheesy to do that. Not staying at this property again. Also no breakfast buffet which is disappointing

Beautiful setting. Loved the fitness center and spa.

What a comfortable bed!! Beautiful hotel. Very clean and the staff were so friendly. Highly recommend this place. We will definitely stay here again when traveling this way. It was the most comfortable hotel on my week long trip.

No complaints

The restaurant both of them had great food dinner breakfast and lunch The cookies r the best Staff was so friendly I got some bite and they came right away changed sheets and checked room The pool was a little cold but still swam gym and jacuzzi was great House keeping is amazing

The cookies The great very attentive staff Food in both restaurants amazing sushi was down so good

Nice facilities. Staff was friendly and kind.

Thought we had a free breakfast. Must have seen it incorrectly on site

We did not have the breakfast

It was one of the few choices I could use my remaining HH points at, we were there for a NAU graduation. Prices were very jacked up for the weekend, sadly, so my points didn't go far. It was ok, as most Hilton Hotels seemed to have lost the luster they once had. The AC in our room was Super LOUD, and we kept in on constant fan while sleeping, so it wasn't so disruptive. On the 4th floor we were limited on how far the window opened (2 inches) so that wasn't option, which would've been better - as it was nice & cool at night. The breakfast (full service) was good, albeit very very slow service.

Clean and takin care of.

Comfortable

Bathroom is old

Professional and clean

When I arrived, the Peleton bike in my room wasn’t activated. After numerous broken, unable to get on internet, or unactivated pelotons at numerous other Hilton properties, I’ve taken the stance that I refuse to accept this. I will now leave a review of it’s broken and doesn’t get fixed during my visit. I figure if I can leave bad reviews when it doesn’t get fixed, I can leave good reviews when it does. The staff here in Flagstaff was courteous even when I expressed frustration. They got the bike activated and online, fantastic. Thank you.

スタッフが親切。静かな環境でゆっくり滞在できる。いただけたクッキーがとてもおいしかったです。

特にないです。

Everyone was so nice, very clean and location

Need more EV chargers please

Was disappointed that you didn't have complimentary coffee in the lobby and breakfast. Must have overlooked that when I booked. Will not be back for that reason.

Dito

nA

N/A

Clean quiet friendly staff.

Very expensive for our very friendly and well behaved golden retriever

Cordial

Breakfast was great, i love the location and the service, rooms were very clean and comfy.

I woould like to see a better variety at the store like toothpaste and other toiletries.

The location is beautiful, in the woods not far from old town and the observatory. The rooms are very comfortable. The property is well maintained.

Nothing, love it.

There was not hot water in the bathroom.

Clean, modern and updated rooms, comfortable beds, quiet rooms, easy check in, excellent cookies!

We turned down the thermostat in our room and the air conditioning fan was very loud, to the point where it interrupted our sleep when it kicked on.

Clean and comfortable

We love the complimentary full breakfast offered at other establishments. We were expecting it for the cost of the room.

Habitaciones sucias. Ropa bajo muebles de anteriores huésped El desayuno incluido fue muy mal atendido y poco atractibo

The room was very comfortable. The spa area was very large and well maintained and staff was super friendly.

There weren’t any full sized towels at the pool/spa area. But it looked like they had just run out.

Staff were great

El hotel supero mis expectativas. Con su amplia recepcion, su gran estufa ya fue algo hermoso como primera impresion. El personal, jovenes eficientes y amables. La habitacion comoda, bien iluminada, hermoso baño y toallas, todo para tomar cafecitos o te, y se ve calidad en los detalles. Por lo que este Hotel, que esta alejado del centro de la ciudad ,nos dio la posibilidad de descansar y disfrutar de un ambiente unico. Habia nevado ese dia a nuestar llegada, asi que todo el paisaje era especial. El restaurant muy bien atendido, platos sin mucha variedad pero la necesaria, solo cenamos alli y si tienes que quedarte en el hotel es una buena posibilidad de cenar bien y en un buen ambiente. SUPER RECOMENDABLE

No tengo observaciones al respecto. Quizas que la hora del check in es un poco tarde.

The beds

There should be a microwave in the room. I didn’t like the water bottles being coupled to some kind of membership. That looks like nickel and diming, which looks cheap for a Hilton. I didn’t notice there being a continental breakfast that you didn’t have to pay for. I didn’t spot a place to charge my car. The treadmills had broken control buttons. The hot tub was closed. I thought Hiltons were the hotels that noticed things like that.

Breakfast ok room fine service fine

Excellent staff! Perfect location! Sakura was delicious!!! Comfy beds, nice room and shower. Staff granted request to be opposite (away) from Hiway 66. Loved the ponderosa pines out our window.

Pool not open, breakfast too expensive.

Very clean room, excellent breakfast and very nice staff that were more than happy to help us with anything that came up.

Only if I’m nitpicking I would say that just some features in the room were not working properly but did not impact my stay or experience.

Clean. staff was very kind and welcoming.

La limpieza de las habitaciones de lo peor sucias y hasta ropa de algún huésped anterior El aparente desayuno incluido pagado un verdadero engaño

Very clean and upgraded hotel.

The wait staff at the bar and restaurant were worthless. It took 15 minutes to have our order to be taken and receive coffee and we were 1 of only 3 customers . The bartended both nights never took out order. Spent the whole time chatting with the few people sitting at the bar. She paid no attention to the other 2 tables waiting for service.

Very polite staff. Great breakfast. Big nice room with 2 double beds

Great service

Bad pillows

A very nice property, nicely decorated. Lobby area cozy and comfortable.

The AC unit in my room sounded like a freight train and did not function properly. Room was too warm all the time, even when selecting Cool and lowering the temp to 65

I didn’t like that booking.com never actually booked this room for us so we got there and the reservation was not in the system. It’s took a VERY long time to get this figured out with the managers having to call you while it was late at night and I was alone with children. You so easily took my $500+ but never bothered to follow through. Just so disappointed

See above

The ladies at the counter were very welcoming, I am very impressed on the level of customer service your team provides.

I was very pleased all around.

Everything and everyone were awesome

Good stores and restaurants in the area

N/A

The hotel was average plus

Staff, frig in room, close to everything.

Had a short overnight stay. All was good 😊

The staff was fine

Woke up at 4am to an alarm coming through the phones and it wouldn’t turn off. I had to unplug the phones and then couldn’t go back to sleep.