Pelican Grand Beach Resort, a Noble House Resort vs Similar Hotels

Generally positive (beautiful rooms, comfortable beds, nice balconies) but tempered by maintenance issues for some guests (old elevators, balcony neglect, need for new linens/pillows).

Rooms were described positively but some issues with outdated furniture and maintenance noted.

Rooms were described as spacious but had issues with cleanliness and temperature control.

The ocean view rooms were highlighted positively; however, comfort issues were reported.

Mixed signals: several reviews praise cleanliness, but multiple guests reported dirty/ moldy balcony, dated/soiled bedding and pillows, and general lack of maintenance.

Cleaning was mentioned as not up to standard; some cleanliness issues noted in reviews.

Several reviews mentioned issues with moldy and dirty areas, and roaches in the room.

The rooms were clean with an ocean view, which contributed positively to the experience.

Consistently excellent: guests repeatedly cite perfect beachfront location, easy access to nearby shops and beautiful sunrise/sunset beach walks.

Multiple reviews highlighted the fantastic beachside location and ocean views.

2 miles away from decent options, which affected the accessibility for guests.

Overall a great location within walking distance to the beach, enhancing the overall experience.

Strong positive sentiment: multiple mentions of exceptional staff (Front Desk Manager Hannah Bogart, beach attendant John, others) who went above and beyond; some isolated service failures (misguided tipping advice, pool server issues) but overall highly praised.

Staff were friendly and helpful, contributing positively to the experience.

Mixed sentiments with some rude staff experiences, although some service was rated positively.

Staff were generally very helpful and attentive, though some instances of disengagement were noted.

Mostly positive: hotel restaurant described as delicious for dinner and breakfast; isolated service/temperature issues at pool dining but overall strong F&B sentiment.

Food quality at Sandbar Grill was praised, though automatic gratuity caused some dissatisfaction.

Negative experiences reported regarding food quality and staff service in dining areas.

The food was well-reviewed, including the restaurant experience, with some exceptional service.

Many amenities praised: spa, beach service and pool areas noted as inviting; some operational issues (pool food service delays, wind affecting beach comfort) but overall strong offerings.

Amenities like the pool and beach access were appreciated, but issues with chairs and internet were mentioned.

Noteworthy amenities like a clean rooftop and overall aesthetic, praised in some reviews.

The hotel lacked meaningful amenities that justified the daily resort fee charged.

Several complaints about extra charges and high costs (22% service fee confusion, expensive valet, pricey breakfast/restaurant), creating perceptions of weaker value.

Considered expensive with mentions of added fees and lack of expected services.

Guests felt the hotel was overpriced for the quality and experiences received.

Charges for food and valet parking were considered high relative to the experience.