Blue Diamond Pune IHCL SeleQtions

Horrible experience

No flush in toilet Lift malfunction Bad service

No

No

Property is good though some part it is under renovation, but always a good experience.

Rooms, service and breakfast .

Nothing

The elevator is really scary

The Property was under renovation. Was not aware of it when booking.

It’s outdated. Hopefully will be good after renovation.

Location. Staff hospitality and friendliness

Was under renovation, yet charges were normal rates. Quality of toiletries, specially the shampoo was very poor Automatically selected a half board option, though one did not need it so unnecessary waste of money

The property is under heavy renovation and is very inconvenient. The photos shown of the hotel and the current state of the hotel Are totally different. The photos are misleading.

Old property with smaller rooms but well maintained. Excellent service

Nothing

The staff is top notch wonderful, kind, and supportive. Everyone treated me well.

The noise and the lack of stairs. With 1 elevator and no stair option you may wait 5-10 minutes.

The breakfast was good and the staff was helpful.

I was not informed that the hotel was under renovation.

It is an old favourite!

They should have informed that there was extensive renovation in progress. The rooms & bathrooms are very basic. No hint of luxury.

I stayed here from 21st to 24th May 2026 with my family. This resort is like a poor 3 star and does not follow TAJ standards of excellence. 1. F&B: The management here does not re-fill the dishes. I had to read the name tags in front empty vessels and ask the manager for portions. The waiting time for each request is ~ 20 min. The taste of the dishes is average and there is no wow factor here. The hotel provides lunch “mini-buffet” but the price is as much as a Mumbai 4 star restaurant. The food spread is miserly and not worth the price. 2.House-keeping: Staff regularly missed providing a complete replacement of fresh towels. When we raised this issue we got responses such as “The towels are in washing machine”. “My shift is over so I will tell the next person”. The hotel replenishes the bar soaps but does not replenish the liquid bath and shampoo. The response I got was “It’s out of stock”.3 Lift facilities: The lobby looks like shady (due to renovation) and guests have to use a service lift. This lift accommodates ~ 4 people and is so slow that you tend to lose ~ 30 min a day. 4.Entertainment: OTT channels only available in suites. Else you get Tata Sky. 5.Meet and Greet: The famed Taj service is completely lacking. The most shocking part is that my wife had a sling in her right arm. NO STAFF offered to help during the dinner buffet. 6. Reception: The staff always seem busy and rarely acknowledge the guests. NOT ONE person asked me how my stay was during the 4 days. Not even during check-out. The bill provided to me during check out was 3 pages long and looked very complicated. I mentally did the math since the bill looked confusing. After checking out I had a doubt whether the 10% discount on food and beverage was provided. I have been following up as we speak without an appropriate answer. 7.Lack of bathroom facilities near swimming pool and resturant leads to frustration.

Perfect

Did not have breakfast.

location, upkeep, breakfast

nothing really. its all good. just some work was happening so hammering noise during the day.

Would like to thank the team - housekeeping team led by Narayan and the front desk team comprising of Chinmay, Renuka, Alvina, Shehnaz and Sayali! All made the trip worthwhile and great hospitaility!

Gute Unterkunft

Verkehrslage anspruchsvoll

Hotel was in really bad shape and the service was pathetic. Not worth to be taj hotel

Hospitality and Food.

Location

Pathetic service for such a brand. While breakfast the tables were all unclean, staff completed mismanaged. Pathetic experience with such a brand name.

Food is good

Car did not arrive on time to pick up Pool is too small and except morning, the sun does not permit for rest of the day

Great location , easy accessibility and fabulous hospitality

Limited parking

Facilities

Non operative plugs, no deep cleaning, found lot of hair of previous guests probably, pins,

Nothing

Breakfast was with the room. But we paid. I sent letters and called. But nobody bothered to reply

The location is good and the property is also good. Old but still in good condition. Staff is also very supportive.

No renovation done from a long time. U can see many things which r old. BF spread was also very limited.

Good

No water tap Inside bathroom- only basin and shower

Lovely staff and decent food

Rooms okay. Smelled of smoke, which was bad as we insisted on non smoking. This coloured our entire stay sadly. Restaurant had decent food but zero ambience- small, brightly lit and felt like a canteen.

The bed size was a bit small

There was mucky smell in the restaurant and in rooms also .. shower curtain was smelling ..

The breakfast was excellent

Nothing

Location and staff service

Cost is too high for per night comparatively the room size and other facilities

B`fast and overall dining experience was excellent. stay was very comfortable and staff was cooperative and helpful .

Good variety and great service

Food is excellent. Rest all is good.

Such friendly staff! Ever so helpful for any question or request!

Zeer ruime kamer en uitzicht op binnenplaats met zwembad. Heerlijke douche. En geweldig al de extra faciliteiten zoals pedicure massage sauna en zwembad. En zeer vriendelijk en behulpzaam personeel

Muy bueno todo especialmente el Desayuno

Solamente que era un poco viejo…. Hotel de calidad caído en años. Pero en líneas generales me volvería a quedar

Abdul Mateen at front desk was very welcoming. He helped us check in with ease.

Location, food and staff friendliness

No negative points to highlight

Outdated small 40 year old hotel rooms. AC is not strong enough to cool rooms properly. Breakfast is ok - nothing special. Only coffee or tea is from automated machines! Very good staff from front desk to doormen.

Everything

Everything except we were alloted rooms on smokers floor although we had mentioned in the app about no smoking

We were offered a room upgrade to a suite for Aud$50 per night, which was extraordinary value. They had a health salon on site and room service and a magnificent breakfast in the dining room by the pool. The staff were attentive and remembered your order.shopping facilities and restaurants were within walking distance.

Nothing.

breakfast was amazing. I like the location too. Overall good.

everything was good during my stay.

Nothing

Worst

They did find me a room at 4AM in the morning

I was overcharged. I checked in at 4AM in a room that was vacated by airline staff. My original stay was for one day but because they gave me an early checkin they charged me double my original rent for the early check-in. I checked out same day at 7:30 PM so stayed for about 16 hours yet I paid 2 days rent!

The location, service and amiability of the staff

The elevator 🙄 Furnishings have merely been papered over, but now look worn