Wanda Vista Beijing

Luxurious

Cost

Nice rooms, good selection in breakfast even for westerns. Clean and neat. Reception are nice and polite, but Google Translate is still good and valuable , to validate and get answers

Distance from the Metro is about 600 m. The usage of Didi application is good and fast from the south entrance. (Hotel Parking lot)

Location. I am very familiar with this hotel though in the past I never stayed here. Just had many dinners and lunches here.

The bathroom floor was very slippery so I almost fell twice.

L’hôtel est moderne et spacieux

Le personnel ne parle pas toujours anglais

Emplacement Propreté Gentillesse personnel

Piscine sombre et eau un peu froide La demi pension car uniquement un resto chinois avec un menu identique chaques soirs et non mentionné lors de la réservation sinon nous n aurions pris que les petits déjeuners Lits un peu étroit

Comfortable beds and great bathroom Pool was fantastic Beautiful interior Perfect location for kids language school Easy access to subway stations and shops

Not a dislike but in business district so culture and historical places not available but interesting architecture in walking distance

So big, spacious and everything works well and is well maintained

Would be nice if there were some western food options

Very beautiful hotel

It's in a safe and clean location. We had some malls around a KM away. Very comfy rooms. Spacious. Bathroom was spic and span. The housekeeping was excellent.

English is a problem. If it could be improved in the staff would be great!

Todo bien, y con piscina aun mejor

Unforgettable stay! Beautiful hotel.

I had to leave.

Kiemelkedő exkluzív hangulat és reggeli. A pekingi üzleti negyed kellős közepén. Citic tower és CCTV headquarters w perc sétára. Közelben nagy bevásárló központok.

A két kétszemélyes ágy azért szűkös négy embernek.

Отличный отель, чисто, уютно. Как и во всех отелях в Китае.

Nice sized bathroom and bed

It has an odd smell like old wood or damp The staff when I arrived in the evening, didn’t even greet me and were very rude and dismissive, they didn’t talk me through the hotel facilities or restaurants etc They just tried to force me into paying for breakfast they j refused several times. Also their command of English was very bad and they seem to take out their frustration of not understanding on me. The morning reception staff was much friendlier and helped me translate to my driver. Arriving from lovely Vietnam, I couldn’t wait to get out of Beijing and this hotel.

Confortable and large rooms. Breakfast with a lot of options. Several options for having lunch or dinner in the hotel itself. Taxi takes 20' to get to Forbidden City. Walking distance from China World Shopping Mall.

gutes, abwechslungsreiches Frühstück

Die AC konnte nicht aktiviert werden. Daher mussten wir das Fenster öffnen, wodurch es sehr, sehr laut wurde, weil in der Nähe die ganze Nacht gebaut wurde. Kein guter Schlaf: zu laut und zu warm

L'emplacement plutôt central.

offre de demi pension pas très claire et chère pour ce qui est proposé.

Stort, bekvämt och trevligt

Lite opersonligt

Zentrale Lage und auch für Europäer gutes Frühstück.

We loved it so much!

The room was spacious and clean!

酒店位置很好，中式早餐也算丰富，服务还不错

房间装修至少是十年以上了。

Habitación muy grande, bonita y cómoda. La piscina es muy grande. La zona es zona financiera, por lo que da sensación de seguridad.

El desayuno es carísimo (24€/persona), en la recepción no hablaban apenas inglés (aunque se esforzaban con el traductor) y la ubicación algo alejada. El metro más cercano está a 10min andando, aunque estaba bien comunicado con las atracciones principales.

早餐豐富, 房間空間很大很舒適, 床有些偏高.

浴室清潔可以再做徹底一點, 下午外出回來在浴室發現一只已經死亡翻身的蟑螂.

Very good Hotel with all all confort. Clean room, good beds, linen exchanged every 2nd day. Quick laundry Service within a day, Even without Express Service. Excellent 28m 3 lanes pool, sauna and very good gym with outside view. Only inconvénience was the not working A/C. With up to 27C degrés on the room ( outside 20C/ Autumn ). Apparently the a/c was off in the entire hotel, so that might be for Energy saving reasons. Supermarkets, coffees, Restaurants in walking distance. Metro station around 700m away.

Very good staff cleanliness but langurs issue in English too bad No Indian food

Heavy tariff no English Rates too high on massage Thru sent me to wrong airport have to pay 500 rmb extra so nit happy No Airoirt shuttle

The location and facility are both great

- I booked through corporate account. The corporate Visa card that works everywhere else didn't work at this hotel. - The front desk staff didn't know how to sent receipt to US telephone number. Perhaps it is not supported at all. - The front desk staff refused to print a hard copy of receipt. He claimed that everything now is electrified as if I shouldn't have requested a hard copy. - The front desk staff refuse to send receipt as an email attachment. My understanding is that the hotel team doesn't know how to deal with international guests. They make a lot of assumptions such that everyone uses domestically popular payment methods e.g., wechat or alipay.

We stayed previously in other Wanda Hotels and chose it because of it’s known quality and comfort.

The aircon wasn’t working in our room. We called the staff and they told us it’s working. After one day in an overheated room we changed the room. They gave us a low level corner room which was much older and less comfortable but cooler. The same situation: the aircon and heating system wasn’t functioning. We finally gave up to complain. It’s not the same quality as we used to get from Wanda brand hotels.

The stafe, it is bad with communication, poor in English

Beautiful rooms, great coffee, great food, and great location!

The location & the view

Bathroom wasn't cleaned properly

Window is so tiny and there was just one around 80 cm.

Definitely never returning. Arrived at the hotel after 3 pm after travelling since 6 am. I was told the room is not ready which is definitely not acceptable. We had to escalate this to get another room. Ended up in a room less than what I booked. It ruined my whole stay and I will never return as I've never experienced this at any hotel before

it’s location

the rooms were old and dilapidated. the room cupboard had broken doors, they did not have any wine glasses in the room, the toilet was not fixed firmly on the ground

Friendly staff

I have been to Beijing twice now. I stayed at Wanda Vista Beijing, formerly Sofitel. With the new brand, they have increased their service quality. Staff are accommodating, they always have English speaking staff available, and you can really tell that everyone has been trained to provide quality service to clients. Great gem.

The staff was outstanding especially Johanna at the desk. She was so helpful, courteous, and friendly! The concierge which I believe was named Norbert was extremely helpful in many ways. Staying at many nice hotels internationally, we would rate this hotel as one of the best! Thanks so much for making our visit memorable.

Great service, helpful staff and great room.

Wanda Vista Beijing was a true 5 star experience. Excellent all around. Particularly enjoyed the lobby bar and top notch service. Will absolutely be staying again!

Some staffs are not friendly. But overall is good. There is a smell on the carprt in corridor

I have stayed in 2 different rooms. The bathroom has big problems, it smells very bad.

Good location and the room is nice and clean. Just one concern is that some staff may not speak or understand English, so it was harder to get things done.

Amazing housekeeping crew and front desk. Awesome service . Well done!

All very good expect the mini bar pricing with coke and beer at 8$+ each !!

Loved staying in the Wanda Vista hotel. Beautiful Art Deco styling is a glamours throwback to a bygone era. The hotel breakfast buffet has many options. The rooms were well appointed, modern and clean. Fitness center has modern equipment. Close by to the metro and many food and entertainment options.

The room is pretty clean and comfortable. The staff at front desk are very friendly and helpful. It is recommended.

Good breakfast n clean room

Enjoyable Stay and helpful staff. Easy access to subway.

Fantastic hotel. Lovely rooms, the best breakfast ever and good gym, pool and lobby bar. Close to subway and easy walk into city centre.

Service at check in was appalling - the lady behind the counter was more interested in being on her mobile phone than checking me in. No room was available when I checked in even though it was after the official time. I was told it would be 20 minutes maximum and to take a seat and some one would come and get me when my room was ready. 45 minutes later - no one - so I reapproached the check in and my room was ready. The hotel was not where it said it was on the hotels.com website - nor on the hotels website itself. It is 1.3km away on the opposite side of a the road behind an elevated highway. I choose the hotel for the alleged proximity to a subway station, restaurants, and my friends hotel - but was disappointed and would not have chosen this place if this website had of been correct. The customer service rep for Hotels.com didn't seem at all concerned that people would have been inconvenienced by their mistake. On two occasions - there was no one at the gym reception to give you a locker key and sign you in - had to wait 15 minutes. The gym facilities are good however. Room comfortable & clean, bed comfortable, wifi - average.

Absolutely perfect. Only -minor - issue is that most of the wait staff don’t speak English, so ordering food or getting your food right in the restaurants or coffee shop is a bit of a challenge.

The daily cleaning of room was very good and attentive to details. Response to requests were prompt. Only feedback was the daily breakfast was a tad boring with same items from Tues to Sat. Food standards very average.

A very new condition hotel near to CBD. All staff are friendly and have good serving attitude, I’m personally very satisfied. Thanks to Venera for her great assistance as well.

I have been there 5 times. This one is most terrible probably not managed by Sofitel. Have rubbish in toilet n bath room. Tv is doesn’t work at night. Entire room the smell is awful

I stayed there before which was much nicer. The washroom was a bit smell. Also the sauna room is not allowed to be used by hotel guests which is very strange. The spa charges ridiculous amount and it’s almost 4 times more than other hotels

Higher end hotel in a good area on the East side of the city. Walking distance to silk market.

beautiful hotel. the room was a bit small excellent breakfast

Very nice hotel. It's located in the center of Beijing, only 3 miles to Tiananmen square. The breakfast is very good.

We checked in on 1 October 2018 stayed 4 nights. When we checked in the guy gav3 us a smelly and mouldy room. The carpet was frayed, power point socked came off from the wall, table was chipped. It was shocking. We refused to accept the room and requested to speak to General Manger. As GM was on leave we met Assistant Manger Mr Fang who listened our concer very carefully and mad3 decision to give us a room in Executive floor which was an excellent room. Mr Fang speaks English very well and do understand how to resolve an issue. He has a very good attitude and he went extra mile to make us happy.

Friendly and helpful staff. Close to the subway line one. Close to a Walmart. I was upgraded to an Executive suite which was nice but only issue was the toilet didn't work very well. Other than that the staff made my stay enjoyable. I used the fitness centre and that was great. Lobby is luxurious and room comfortable. Get the chaise lounge drycleaned there are a few stains on it.

the most of staffs at the hotel can speak English. The check-in process takes unusually long.

Good location.

Friendly and helpful staffs; many speak English and were helpful with calling taxis for us

We visited this hotel several times when it was Sofitel managed, now the facilities are still very good but service level not quite Sofitel level. Staff friendliness varies, the reception lady was clearly very unmotivated for her job, but elsewhere staff was friendly and professional. Room was excellent apart from the TV remote controller, it worked intermittently, bad thing when watching the football wold cup. Still recommend the hotel.

Wonderful time at Wanda Hotel but hard sometimes to order room service or request food at restaurant due lack of understanding of English. The rest I highly recommend this hotel!