The Oberoi Beach Resort, Mauritius

One of the best hotels. All round

The level of care was excellent. They truly treat you like you’re in paradise. Every wish of mine and my wife was fulfilled with a smile on their faces. I can’t say good enough things about this resort. A must destination for couples and families!

I stayed at The Oberoi, Mauritius recently, and while the housekeeping was excellent, several issues affected my overall experience. Before my arrival, I had clearly communicated my preferred title as “Ms” during pre-arrival correspondence. Despite this, I was addressed as “Mrs” upon check-in and in printed materials. More disappointing still, my name was also misspelled on the welcome letter. Shortly after arrival, I received a welcome email from the General Manager asking about my stay. I appreciated the gesture and responded the next day, politely raising these issues. Unfortunately, I never received a reply-neither during my stay nor in the weeks after I had checked out. While many staff members were warm and professional, there were moments of indifference. On several occasions, we said “thank you” and received no response, which was surprising and disappointing. Additionally, I found a hair in one of my dishes, which was both unpleasant and unacceptable at a hotel of this standard. I also noticed that several cotton bud packages in the bathroom contained brownish stains or residue on the buds. The resort is beautiful and has great potential, but the lack of follow-through, attention to detail, and basic courtesy left me underwhelmed by what should have been a seamless luxury experience.

Stunning in every way.

Ett helt underbart ställe. Allt var perfekt och detta är det bästa ställe jag nånsin bott på! Och jag har rest en hel del. Men billigt är det ju inte.

Das Hotel ist wunderschön. Eine Traumreise :-) Personal sehr hilfsbereit. Gehen auf viele Wünsche ein. Sehr motiviert.

Attentive and sincere staff (special thanks to Amanda and Aditya), excellent dining (recommend to take the half-board option when booking) set in a beautiful resort with a large range of facilities and activities to enjoy during our stay. We hope to return again soon!

Perfect romantic beach vacation. Hotel could not have been more accommodating with early check in and late checkout, and our villa with private pool was divine. Every tiny thing is thought of, from bug spray in the rooms to free snorkel hire from the water sports desk so we could swim straight out from the beach. Not cheap but worth every penny

I cannot speak highly enough of this hotel. I’d go back in a heartbeat. We went for our baby moon and unfortunately I ended up with an upset stomach from some food outside the hotel. I’m 7 months pregnant so they sent a doctor, arranged for me to be seen by a hospital and then later arranged a private scan for me to check the baby. During this time, they also sent broths to the room, kept us constantly stocked up on water and nearly every member of staff we encountered asked how I was feeling every day. They went above and beyond to make sure I was comfortable during what could have been a really difficult time (being away and ill pregnant is pretty tough). They even left flowers in our room and a get well card. Not just this though, the service was simply impeccable. I’m vegan and my husband is vegetarian. I also have a suffer dairy allergy. Everyone was aware. Every morning I was offered a wonderful new option for breakfast- vegan pancakes, crepes, tofu scramble. And they would adjust anything needed or get the chef to create something. Absolutely nothing was too much trouble. I cannot rave about this place enough. It has set the standard and I fear no where else will ever match up. We will definitely be going back. Also, a special thank you to Natacha who (along with the other staff) made this the best experience even during sickness!

The service is second to none. Great food and facilities.

Asvertised as a five star, but it certainly is not 5 star. Grass verges snd general condition of gardens and foot paths are terrible.

Relaxing and beautiful

Airport transfer service was convenient. Dinner was very delicious.

We had an extremely wonderful experience. The amenities were spectacular. The resort staff went above and beyond to make us feel at home. All the family members are going back with wonderful memories. We will visit the Oberoi Mauritius again. Next time, with more family members, as it's a place that would be greatly enjoyed with larger groups as well.

Awesome stay

It was excellent from start to finish. The attention to detail was second to none and we have stayed in quite a few high end resort hotels. I was ill when we arrived and they took good care of me and it was an ideal place to rest and restore. Harry the chef looked after our dietary requirements and prepared bespoke menus for is each day. If we didn’t make it breakfast they would arrange a later breakfast for us. The spa was fabulous and the choice of massages is vast.

Our stay at the Oberoi was amazing in every aspect. The room was incredible. Service was the best of any hotel I’ve ever visited. In particular, Jeremy on the beach was a legend. Fantastic water sport options. The snorkelling was some of the best we’ve ever done anywhere. Best of all, the food was divine, including outstanding local options.

Absolutely beautiful, serene and outstanding customer service. Will certainly return to this hotel and island.

Very relaxing after a jungle trek in Madagascar.

Fantastic

The service was excellent. The food was pretty hit and miss. Indian dishes all great but some others were slightly less so.

Welcoming staff , helpful. Got an upgrade . They need to work on cleaning of rooms and even public areas. Food great with lots of options. Had the best dolphin watching trip with Roshik

If you want a quiet garden paradise this is the spot! Amazing staff, beautiful views, top quality food, all within an exceptionally well curated garden. The Oberoi really made our honeymoon something special. Well worth the long plane ride there from the states!

Thanks for making us feel like home away from home. The property is truly remarkable.

Nice property with many villas on site - good food and very personal service. Thanks for Natasha for taking concierge services beyond expectations! Very friendly and personal service of all staff members.

It was the best holidays we had with our 1.5 year old son so far. From the food to the service and the villa. Everything was perfect and we will come back! A big thank you to the lovely staff that made our stay a dream holiday!

Staff are happy to go that extra mile to make your stay more comfortable Shout out for water sports staff Your were great

Excellent service, staff were so incredibly friendly. The hotel itself is extremely well maintained and beautiful scenery. It was excellent to have all water sports included at no charge. The food at this hotel is of a very very high standard with great variety.

Great luxury resort. Perfect service, fantastic room, great food. The watersports were particularly good and helpful.

Excellent property and great service. Would recommend it

Mauritius is a beautiful location. The Oberon is a beautiful, well run property.

One of the best hotel I have stayed at amazing services provided by ever smiling staff

Fabulous hotel, wonderful staff and incredible service. I cannot fault.

Amazing resort and awesome staff.. loved the food thanks

The property was very good and the hospitality was excellent. Only suggestion was to add a night light to the rooms and to take extra care and maintenance of the rooms because of the greenery around

The villas are wonderful, the grounds are beautiful, and the staff is amazing. We have stayed at many iconic resorts throughout the world and this one stands apart. The staff is friendly and attentive without being intrusive.

Our honeymoon at the Oberoi was truly a memorable experience. For us the attention to detail really stood out, and made our honeymoon more special. The cuisine was divine and very different, optional water sports were a lot of fun, and the daily program of various activities were an interesting surprise, we particularly enjoyed the nature walk, wine tasting and cooking class. The staff were friendly and always went out of their way to make us feel at home. I honestly cannot describe how enjoyable the Oberoi really was, but definitely recommend it especially if you looking for a quiet relaxing and most importantly romantic getaway.

Everything was just perfect. The service was incredible and the food was out of this world! Highly recommend to all!

Staffs give extra miles to help you try to organise your holidays program as you wish very nice staffs

Call to inform guests about activities each day for preferably and also more food options on the menu

Nice hotel with its own beach and wonderful service and hospitality

Excellent hotel and staff, beautiful grounds and food very good

Lovely hotel, excellent food and amazing service. They can’t do enough for. A really wonderful experience.

Very enjoyable stay, staff were very attentive, food superb. Very hard to fault. Clearly the cost is not inconsiderable but well worth it. Taking a swin at 6:45am and enjoying some early morning sun prior to work was an experience that will stay with me.

Near perfection. Beautiful and perfectly maintained, great free activities like snorkeling, water ski. yoga, etc. Gorgeous rooms with netflix and nice TV channel list, super gorgeous beach, pools, gym, spa, restaurants...Very high food standard, great chefs. Staff very attentive and courteous (aside from one dinner out of 6, with poor service, but otherwise perfect). Overall, one of the best hotels we have ever been to anywhere.

Exceeded my every expectation. Service and friendliness of staff was like nothing I have experienced before.

Outstanding.. Worth the time spent .. Great dining.. Great staff.. Nice property..

Amazing hotel with great service and food. All the staff were very welcoming and knew our names after 1 day. Beach was clean and well maintained. Food was excellent and provided special dinners on different days of the week and the main dining room also offered a great variety of entrees. We booked a full day tour through the hotel which brought us around the island and it was great.

Staying at this hotel was a wonderful experience. Everything was perfect and the staff so friendly and helpful. Definitely one to visit again

We visited the hotel for our Honeymoon. It was a fantastic experience - the hotel was beautiful, food was great and the staff were extremely helpful!

This property and grounds are beautiful. The service and responsiveness of staff are beyond expectation. It was a wonderful stay. My only dis-comfort were the flies in the dining room. But, I’d still opt for the opening air dining experience!

My wife and I spent two nights at the Oberoi after 17 days on the Crystal Symphony. We didn't think that anything could be better than the 6 star cruise ship, but we were wrong. Oberoi outdid them!

The place is beautiful with beautiful gardens. The service is excellent.

Beautiful hotel with fantastic staff who took care of every detail. Wonderful place to spend part of our honeymoon and highly recommend.

The Oberoi is a beautiful property with very attentive staff. We stayed 14 nights & I believe the average is 5.I had no idea Turtle bay was so remote when the booking was made & as a result we found ourselves often in taxis usually destined for Grand Bay where we had some great Chinese dinners in a little back lane place recommended by Darmon, Oberoi chef. It was "100% local" accordingly to our taxi driver.Be prepared for an $80 return taxi fare. I cant take anything away from this property which probably works better for the average stay of 5 nights. I was surprised at the number of honeymooners there who expressed concern at food & beverage prices within the hotel. These prices are high even by expensive Sydney standards, but looking at the whole package relating to quality & a " fantastic feel" I think the Oberoi offers value in its class. My wife & I tend not to cover as much ground as many travelers but have longer stays. We hope to return to Mauritius for another 2 week stint in a year or 2 following on from African safaris. We will look for quality as near as possible to the Oberoi but in Grand Bay. We enjoyed 2 full day island tours with "Destination Soleil" & their exceptional guide ,Sailen

Fantastic stay, gorgeous surroundings and lovely staff. Primary draw backs were the beach, which was not as expected being quite small and rocky, also the breakfast menu remaind the same for the entire trip. However Mauritius has some very beautiful beaches elsewhere and this just prompted us to go and find them.

Lovely Hotel- amazing service and very personal. Igor the chef is exceptional attending all the meals- food quality very good. Lovely quiet view on the beach which is combed each day!

We had a wonderful time on our trip. Extremely attentive and helpful staff, great variety of activities, delicious food at the restaurants, beautiful scenery and a great location.

A lovely hotel with exceptional service. My wife and I stayed for 5 nights in Nov 2016. The hotel arranged a pick up from hotel we were staying in for a wedding this was a complimentary service. The check in was very quick and done inside the room which was nice. Pros -Perfect for those who want to stay on a resort -Beach is lovely -Service is exceptional from the start and til you leave -Great fine dining choices and great in room dining menu which is surprising. -Spa is clean and quiet - therapist are highly trained for all treatments -Good sports facilities -a choice of 2 pools which was nice and bottles of water and cold towels are provided as soon as you sit on the sun loungers which is a nice touch Cons: -Hotel located in a remote area so you can't go anywhere without a taxi (taxi must be arranged by hotel which can be expensive) -Breakfast menu is very small and not much choice, it is NOT a buffet so you can't have pizza for breakfast!! A selection of traditional eggs/ mauritian/ indian breakfast -2 main restaurants with again not much on the menu if your staying for 5 days. Slightly over priced for what was on the menu but this is expected whilst staying in the hotel -Spa treatments are very expensive more so then other 5* resorts -Birds/ Animals seem to run free in the resort especially at breakfast. It can be such a nuicsance as your trying to eat breakfast but have birds flying in trying to eat your food - this is quite unpleasant.

Wow, I mean Wow!!! Never had this good of service....Four Seasons and Ritz Carlton better watch out, cause this place would do anything for you. When you go to the gym, they phone ahead to housekeeping to make sure you room is clear when you get back. Service at the beach, replacing water bottles when they just were warm...Also, the restaurants were great, service perfect, and food amazing. We were on our honeymoon from NYC, and can not say enough abt the resort. We are now looking to do an India trip, and use only the Oberoi brand. Thank you again-

Truly an amazing experience. Incredible staff, location, spa,beach,pools,amenities,etc. the highlight for me was the food!! Food is top notch, was blown away by it! Overall 10/10, simply a fantastic time! Recommend for honeymoon, couples, or anyone looking for a high end ultra relaxing location.

Amazing hotel, best service I saw in any resort, but the beach is not as nice as some others in Mauritus.

Giving my honest Review. My experience didn't start that well with the hotel to begin with (due to partly my fault or lack of communication by hotel staff). However, these people know how to make it up for something that might not be their fault. I had one of the best experiences of my life staying at this hotel/resort. They do an exceptional job at whatever you ask them of. They simply know how to please the guest at any cost. I would just visit Mauritius again to see them, I am sort of in love with their hospitality. Staff is extremely friendly and always greets you with a smile. Management team is excellent as well.

Stayed with Oberoi several times in India. The service met and exceeded those properties. Exquisite staff, meals, and beach access. Rooms are a bit dated but we were only in them to sleep, so no worry. Posh surroundings and pool, landscaping, snorkeling off shore. Reefs are better in SE part of island or further off shore. Take advantage of the included snorkeling trips. Meals are exceptional-grill at on the rocks, wonderful Indian and Mauritian menus for breakfast and in room dining.

I highly recommend this hotel, I was they for 13 nights and the hotel staff did everything to make us comfortable to the point that they provided my son with endless sushi even though it did not appear on the menu.Igor the Italian executive chef is great, tireless and caring. All sea activity was free even the motorised use of the boat for skiing , snorkelling and glass bottom viewing. One criticism is that the pool does not measure up and it's black ,small and in inviting . The hotel has loads of programs to keep adults and children occupied. Like painting, sculpture, star gazing with an expert , henna painting nature walks etc etc.

We recently chose the Oberoi for our 25th Anniversary and we could not have had a better holiday. The hotel is beautiful, the gardens stunning, the spa amazing and the beach lovely. The staff are the most friendly, helpful and polite that we have ever experienced. We were given flowers and cake on our anniversary and even other surprise treats (all complimentary) and the reception staff surprised even further on our last day by allowing us to remain in our room for a late check out with no additional charge. They could not have done more for us. The rooms (luxury pavilion) are gorgeous with every conceivable luxury. The restaurants are both fabulous. Cannot recommend highly enough and thank you to all the staff for our fantastic holiday. We will be back.

A superb hotel: exceptionally attentive service, excellent food, superb location, beautiful (and very large) grounds with a colourful display of exotic plants, herbs etc., a gym which is small but perfectly well-equipped and immaculately looked after, 2 very attractive swimming pools...

The hotel is a luxury resort. The rooms were very clean, big and relaxing. The bedwas very comfortable and the amenitis were superb. The resort staff were friendly, helpful and always willing to go the extra mile. The spa has great services (we got facials) and they have a full gym withaxhines, weights and treadmills. We can't wait to return.

The staff is what makes this hotel. As you pass them, each one would stop and greet you. The facilities are what should be expected at a 5 star hotel but the staff sets them apart.

A fantastic hotel with exceptional staff. The location was great, weather perfect even in the Mauritian winter, quality of the hotel amenities was top notch. We had an unforgettable time on our honeymoon at The Oberoi.

A nice place for family. The hotel is good and staffs are very polite.

An unforgettable experience that started at the airport with the Taxi that Oberoi sent to collect us. The pure humbleness and service of Oberoi staff started their. The resort service is best in the world and they spare no expense, i almost felt that they undercharged the package.

Excellent! Nothing to complain.

Excellent in all respects. Highly attentive, professional staff, yet very unobtrusive. Food excellent and the only place I would be happy to have half board (normally we only do B&B because we like to sample local food) but the menu changes and is excellent. Resort very quiet and always felt private and peaceful. not a place to go if you want excitement but definitely a place to go if you want peace, tranquillity, pampering and luxury

From the welcome greeting to our departure had been a very thoughtful, gracious, hospitable experience We stayed in the luxury pavilion which was an exquisite villa with a large comfortable bed, seating area and a lovely bathroom with a deep sunken bath and a powerful large shower suite. They provided a turn down service around 6pm and placed on our bed a weather report for the following day, free activities to be had for the following day including star gazing which I highly recommend ( our guide was fantastic) there is free yoga, Hindu ceremony and a cookery class which we unfortunately had to miss There are two pools one for adults and one for children with beach towels and plenty of water supplied for free The resturaunts are a delight but be warned they are slightly pricey The hotel will help organise excursions for you and taxi tours to other areas on the island for a very reasonable price The spa treatments were heavenly I highly recommend the hot shell treatment A hotel we will be revisiting very soon I'm sure

Well secluded luxury hotel. Excellent for couples or honey moon. They catered for everything you needed be it food, water activities. Rooms are well kept. Would highly recommend this hotel.

I've travelled the globe and stayed in many fine luxury 5 Star hotels.This hotel ranks with the best of them. If you want paradise then stay at the Oberoi in Mauritius

If you are looking to be totally pampered, avoid large hotel bustle and have fantastic service this is the place. Every member of staff greets you when you pass them and they cannot do anything more to help you.

We just spent a wonderful 5 nights at the Oberoi and loved every second. The rooms are large and luxurious with a private terrace and an especially nice bathtub big enough for 2. The water sports are gratis including a snorkel boat 3x a day that goes out to just past the reef very closeby. The snorkeling right off the beach is also nice and full of fish. The beach itself is lovely and even had wifi. The spa was amaaaaaazing! The food was very good and the 2 restaurants had many options from grilled fish to Indian to French cuisine. The adult pool was fantastic! It is located on the beach, has hammocks to lie in, and is very private. The service was spectacular with all of the staff eager, helpful, and plentiful. This vacation was relaxing and fabulous and would recommend the oberoi as the place to rewind and rejuvenate and enjoy some romance. A few notes: Wifi is plentiful throughout the rooms and grounds (even the beach) and I believe included for everyone I think breakfast is also included for everyone (there were no prices on the menu) The weather was perfect. It did not rain once even though when I checked the report for port Louis, the capital only a few kilometers away, it was supposed to rain everyday. There are a lot of micro climates on the island and even though it might have rained everyday in port Louis it didn't at the resort. The hotel reception said that the Internet weather is not accurate so don't let a rainy forecast keep you from booking

We did not realise that the hotel was a resort and so far away from towns. We spent a lot of time and money on taxis. The quality of food in the main restaurant was poor. The bar was excellent with a high level of service by all the staff there.

It was truly wonderful experience staying at this hotel, the facilities were first rate and the attention to detail and the food was superb. The staff at the hotel made the experience unforgettable, nothing was too much trouble and they made the stay even better than we could possible imagine We were on our honeymoon and only good things can be said about the Oberio Mauritius, I look forward to staying there again in the future. My wife and I highly recommend this hotel.

Fantastic and perfect in every way

The villa I stayed is fantastic! Everything is fantastic about this hotel, on the rock restaurant, privacy, in villa dining service, pool....... I couldn't pick one single imperfection.

The hotel staff were amazing, went beyond the call of duty. The setting is stunning and we will definitely go back. There was attention to detail and very service orientated.

We went for knowing we wanted a lazy holiday. Our aim was to spend as much time on a sun lounger as possible and I think we managed pretty well. The hotel is beautiful, the staff are SO helpful and we possible the best massages in the Spa we've ever had. We explored the 2 towns close to the resort; Port Louis seemed to be more of a day time excursion, the markets are great and its def worth a visit, but beware of getting hassled (its pretty much the opposite of been in the hotel). Grand Baie is great from evening activities, lovely restaurants and bars. The hotel happily sort out taxi's for you.

This was an absolutely lovey property from start to finish. The grounds were impeccable, the rooms luxurious and spotless and the staff couldn't have been more helpful. The spa was absolutely fantastic as well. Checking in and out was a breeze. I was so sorry to leave. Really one of the top hotels I have stayed at and I travel constantly. I highly recommend it!!

We had been very tired with our work and travels and wanted to chill out and spend some quality time to recoup. The resort was fantastci and overall experience from the moment we arrived to departure was fabulous. The entire staff is very attentive to your needs and everything (food, restuarant, hospitality) were excellent. Would highly recommend to all.

Fabulous stay with friendly staff and great food. Guy selling jewellery on the beach was annoying though (John) when we would not buy goods he tried to scare us away from going into town.

Fantastic hotel with ultra-personalized service. I would highly recommend this to anybody.

Fantastic from beginning to end. We are already planning our next visit.

Beautiful white beach and turquoise water. Remarkable Beach set up facilities with lavish beach towels and water sport facilities. Delicious Restaurant on the rocks . Decadent warm water swimming pool. Divine piano lounge . Romantic fire and candle dinner on the beach under the stars experience. Elegant , supreme dinning setting..outstanding gym and Spa facilities...etc....and the very politeness, smile, and elegance of the staff.

We stayed in the luxury villa 204 for a week. My wife was 5 months pregnant so we just wanted to relax. The hotel and staff made this very easy with our own beautiful private pool, excellent in-room dining, wonderfully thoughtful and friendly staff and loads of small touches that made the trip so special. The weather was variable but in the lush surroundings of the hotel gardens, it didn't matter as it still felt calm and relaxing. I used the gym which was fine and well taken care of. The variety of water sports offered was superb and the staff there were great. The spa is more of a room with massage beds in and is probably a bit too expensive for what it can offer but this was the only downside to the hotel. The hotel was placed near to the botanical gardens which are definitely worth a visit if you feel like an excursion. Overall, fantastic hotel and I would say that it is not matched in Mauritius for quality. We walked around many of the others on a few of the island's beaches and they seemed busy and less luxurious. Five stars all the way.

Personal attention to detail is amazing !! The GM and management staff are to be congratulated fir finding the right balance .

I highly recommend the Oberoi in Mauritius. The service is so personal and some of the best we've ever had. The rooms and the grounds at the hotel were also amazing. Beautiful pools, beaches, watersports - it was fantastic!

Excellent all arround. Superb staff, Superb views , Superb facilities.

Good break after rigorous African safari. Drinks and meals were expensive. Overall experience of being spoiled.

The staff at this resort are superb! Immediately and constantly attentive, whilst never intrusive. Within minutes of online booking, I get a phone call to confirm and thank me, and ask if I needed a courtesy limo transfer from the airport. We arrived early at the Oberoi to be greeted personally by name as soon as we pulled in. A valet took the car keys and took care of the luggage while we were ushered to a beautiful patio overlooking gardens & served a refreshing cocktail, given cold towels during registration. We were escorted to our pavilion with walled garden, thatched covered dining area, sun loungers & private pool. The suite was large and stunning. The photos online at the hotel web site are very accurate. The public areas are immaculate & picturesque & have a tranquil feel with quiet places available (seats / sun loungers.) There were few children. The guests were mainly couples. The hotel gave us a local mobile phone pre-programmed with useful numbers and were happy to print google maps to our excursions. The resort offers a selection of complementary water sports: glass bottom boat tour, snorkelling, water-skiing, sailing, kayaking. Anything you'd like to do, the concierge/reception staff are happy to coordinate and are professional and easy to work with…lots of nice little "added touches" throughout our stay. If you can afford to stretch your budget, then book this hotel! You will not regret it.

Our first visit to Mauritius, this was a fabulous stay which far exceeded our expectations. Stunning location and resort with wonderful staff. We can't wait to return.

Great and relaxing stay at Oberoi for a week. Had a conference elsewhere but chose to stay at Oberoi. Given my tenure there, I expected in-room dining and the main restaurant to KNOW my needs- I did order the same breakfast every morning around 7am. By day 4, staff should already be very familiar with my meal preference and not ask so many questions (how would you like your banana pancakes..thin like crepes or thick like pancakes? do you want your hot chocolate with almond milk?...yes yes same as the last few days.) So I did get tired of repeating myself. even when orders were repeated and confirmed, I still had errors in my food servings. my breakfast was not delivered one morning etc.Otherwise great service but communication across staff needs to be improved.

Perfect for honey moon! Thy resort itself is a piece of art work, with beautiful garden and statues. Watching the sunset beside the main swimming pool was stunning. Super polite and detail attentive staff. Lovely surprises in the room everyday. Definitely a memorable hotel experience and totally worth the price. The service they provide is art.