The Presidential Beijing

Das Fitnessstudio und Schwimmbad waren gut

Sehr alte Ausstattung im Zimmer, Teppich war verdreckt, Im Bad war Schimmel und die Türrahmen haben sich schon angefangen aufzulösen, Das Frühstück war für das Angebot sehr teuer

极其老旧的酒店 卫生间的门漆皮脱落 换了一个房间根本不值收的价钱 第二天还没给清理 连瓶水都没给留下

干净。交通方便

From the location to room, from staff to everything. overall they treated the guest exceptionally well. despite some language barrier. We arrived early, they gave us the room 4 hours before without any charge so that we and the kid can sleep well

exceptional hotel staff. We arrived early, they gave us the room 4 hours before without any charge so that we and the kid can sleep well

Petit déjeuner très copieux et varié. Existence de deux restaurants dont un de grande qualité. Près de mon centre d'activités.

Rien. En revanche, peut être un distributeur de billets de banque accessible aux étrangers.

Location

Bathroom

It has a wonderful location and great convenience, as summarized in my previous review (2024). The front desk staff are all very polite, patient, and professional. The Concierge Department staff are extremely helpful, providing excellent guidance and service. Guest Relations Manager Mr. Gawahi is exceptionally courteous, greeting guests warmly and offering help proactively. My room service personnel works diligently and thoughtfully.

The room doesn’t seem to be well soundproofed.

I’m a doctoral student from India. I was at Beijing for medical Conference. This hotel was the venue for the conference so I booked them for stay as well. They charged me 400 RMB as deposit in addition to the room fare. Nobody else was charged this amount. When refunding it back the desk manager refunded the entire room fare as well as the deposit and asked me to pay for room stay again. I was using single currency forex card and the refund amount never reflected. They said it might take a month. So now I was left with two paid bills and no refund. I contacted the bank and they asked me to take a letter from the hotel saying they will not claim the refund money back. This was for my bank to release the refund amount to me as it was on hold. The hotel refused to help with this either. The staff is extremely poorly informed. They don’t help. It was their fault but all they could say was it was unfortunate. I don’t recommend this hotel for any international travelers.

Cozy and comfortable with very friendly helpful staff. Gym was almost empty first thing in the morning. Room was spatious and clean with all the amenities. I work remotely and wifi connection was stable and fast enough. Heating can be regulated in the room. Location is probably the best in Beijing, everything is close, subway and bus stations, restaurants, stores. I loved the food and room service staff were very kind. Overall had a great experience. I can see the hotel was built some time ago but I don’t mind as the good atmosphere outweighs it. Will definitely be back here next year.

Perfect location. Clean. Very friendly staff

The facility is old..we were assigned a room that is super dark, the curtains can barely close fully. I did not check in because I arrived late. If I were there during the check in, I would request another room.

This hotel is located in the center of the capital city with a series government buildings, historical points of interest, financial facilities and varies types of restaurants and shopping centers within the walking distance. It is very convenient for having a plenty of choices on morning breakfast, lunch and dinner. Also, many public transportation and subway stations, convenient stores and bakeries are nearby.

Some of the rooms are having no AC control unit available, or it is not function normally.

breakfast was not included, which was a shocking surprise

location, price

Good location

The lobby was pretty but not for customers. If you want sit there, you need to pay.

The breakfast was excellent and the staff were kind and helpful

The 9th floor smelled of smoke and was very worn out. The reception asked for deposit when we checked in, and wanted more deposit because we had the price of the breakfast add on the room.They should qask us to pay instead of this.

nice room layout

A standard big international hotel in the middle of Beijing. Nothing to complain about, but nothing to go back for either.

located near metro, comfortable room swimming pool and sauna possibility to shop and eat in the hotel staff were booking the tickets to the museums etc.

extremely expensive laundry service, staff doesnt’t speak english

Great location - comfortable rooms, great breakfast.

Beds could have been a little more comfortable

It served its purpose

A little tired looking now

Good location, good value

No hot water kettle, no tea or coffee facilities

Good large room , clean, good location, satisfied

Maybe 100yuan less on daily rate would be appreciated

Rooms were large and the location is not bad. Staff was reasonably friendly

Old and rather shabby government hotel, seems like stuck in the 90s. Very fuzzy about registering, spent half an hour filling out a lengthy form on my itinerary. Unless you’re looking for experiencing the 招待所 feeling surely not recommended.

One can easily tell from its decoration that the hotel has gone through its glorious past in the early phase of China’s Reform & Opening Up. The hotel is centrally located with a close proximity to the metro station with a great variety of restaurants in the neighbourhood. The staff carry a welcoming attitude and they are always ready to help. In particular, a girl named Jessica who serves at the breakfast buffet restaurant certainly made me feel at home. This is not a fancy place but you would enjoy the convenience here!

The hotel is conveniently located near to metro train station which transports you to the Forbidden City and Tiananmen Square within 30 minutes and at low cost. The reception area is very smart and lounge area comfortable. Breakfast is good and offers Western and Asian choices. Rooms are well appointed and beds comfortable.

Stayed 3 nights & whilst the atrium and public area was lovely the rooms were tired. Also supposed to be non smoking which clearly it isn’t. Buffet restaurant particularly at breakfast can be chaos with not enough capacity although the food was okay. Close to underground station and not too far from Tiananmen Sq so good position from that point of view. Costa nearby as well. Generally a reasonable, relatively inexpensive hotel in a good position for travelling around Beijing sights. Tired rooms in need of upgrading !

Excellent for a couple of nights in Beijing; great entrance and atrium, rooms comfortable, ours had a walk in shower and a bath. Breakfast was good, with good western and Chinese choice, but the room seemed small for the size of the hotel so not easy to find a seat at busy times.

Our reservation could not be found by the hotel but they did their best to find us a room. The replacement room was old and it smelt of smoke on the way. You could tell it wasn’t a usual reservation room because it was out of the way, a little mouldy and the shower didn’t work. The hotel is well placed near the subway (main city circle train) and busses.

Great value for price. Excelent location in Beijing.

Dåliga på engelska. O princip omöjligt att kommunicera

Hotell helt ok och stora fina rum. Stora problem vid in/utcheckning. Språkförbistring och vet ännu inte om det blivit rätt i kostnader. Mycket dåliga engelska kunskaper

We were part of a large group and the Presidential was our first destination. The room was lovely with twin beds. There was a console on the table between the beds and this controlled the lights and heating. We didn’t find that out on the first night, unfortunately. The atrium is amazing with full size palm trees best viewed from the glass fronted lift. We ate breakfast only at the hotel. It catered for western tastes well enough. Staff were lovely. Look out for the liveried doorman-a splendid sight.

Too hot, central heating could not shut off, 暖氣太熱，中央空調，無法控制

Clean and spacious

Dejligt ophold på et flot men lidt slidt hotel. God pris. Det ville betyde meget, hvis ersonalet kunne engelsk.

We stayed for 3 nights in room 606. The hotel is in a central location close to shops, bars and restaurants. Check in was quick and efficient and the lobby is very impressive. The hotel has several lifts so no waiting around. The room had comfortable twin beds, bedside cabinets with lights, a desk with a chair, plenty of clothes space, wardrobe, safe, tv with remote, tea and coffee with a kettle. Hairdryer in a drawer. Fridge and mini bar. A/C, Dressing gowns and slippers. 2 small bottles of water were provided each day. The room was very hot and the A/C did not kick in. We found out that it had been turned off as the seasons changed from summer to winter months. The curtain to the room would not close fully but this was rectified by the reception staff. The bathroom fittings are tired and it could do with a refurb. Having said that there were plenty of quality towels, power shower, bath, constant hot water and complimentary toiletries. Breakfast consists of a Western and Chinese style buffet. The selection was very good. On one morning we had to wait for cups, plates, some food items and coffee. Think a lot of people came to breakfast at the same time causing the shortages. We found most of the staff to be approachable, professional and welcoming. The door staff were always warm and friendly. The hotel was not as good as some we stayed in during our time in China. Even though there were some issues during our visit, I would not discount this as a place to stay.

On a Mercury Travel tour and were changed to this hotel as it was allegedly better than our original destination. The lobby was 4 star but the bedroom needed a complete refurb, wallpaper peeling and ill fitting doors. I don't mind rooms like this but when they pretend to be much better than they are it's annoying. The staff were pleasant but communication was difficult.

Poor customer service - a lady named Nydia, served me while check in. There was an issue for my AMEX card transaction and I told her that do you have any alternative way. The way that she approach me was rude in term of her tone and she was trying to show her face to me. I told her that this is not the kind of customer service for so called 5 stars hotel have. However, she said to me that this is the way that she treats her customer always and doesn’t know why I complained about her attitude. Well, what I can said is poor customer and please, whoever going to book this hotel, you have to think twice. Hotel room - poor room ventilation, smoking smell, poor lighting and not suitable for work although the toilet is clean and bright and the room is huge.

The Best part of our Hotel experience was the Executive Floor person named Jovana! She not only helped us make arrangements for plans, but was able to communicate! The Indian Porter was also Extremely Helpful! The Front desk personnel could not speak any English which mad it VERY DIFFICULT!

態度差，酒店殘舊，隔音差，性格比奇低

Very nice place for family to stay, close to restaurants and attractions. Swimming pool, table tennis and gym in the building, kids loved the pool.

Muy bonita experiencia, muy bonito el hotel y sobre todo muy centrico

The Presidential Beijing is a traditional hotel near the subway. In a hood neighborhood. Although we had some language barriers, the staff made every effort to be helpful and accommodating. The lobby is beautiful and we enjoyed cocktails there each evening! Our room with a king size bed was very large and well furnished. The bathroom is slightly dated and needed some refreshing but it was clean and well supplied. Our only challenge was that the AC had not yet been turned on for the season. Upon request we were provided a fan which saved the day - and out sleep. Overall, this hotel is beautiful and very reasonable for such great accomodations in a wonderful city. We would stay again and recommend this place to all travelers.

Definitely enjoyed the hotel very much. Polite and helpful staff. Cean and luxurious feeling. Very convenient near subway. Overall a great experience.

北京は初めてだったので他のホテルがどうかはわからないが、北京内でも高級ホテルに位置づけられるのだと思う。空調がスイッチオフだったのに常に生暖かい風が入ってきており、部屋内は若干暑いと感じた。全体的にホテル内も部屋も清潔なほうだったと思うし、安心して宿泊できた。部屋がメイン道路に面していたため、朝は、クラクションの音がけたたましく目が覚まされる。道路に面していないほうの部屋は問題なかったようなので、気になる人は、道路に面した部屋にしないほうがいいでしょう。

Was in Beijing for 3 days for business meetings. It's a nice, well-decorated hotel, and the rooms are large. Bathrooms need some updating, however. And the restaurant space is very small for the size of the hotel. The breakfast buffet is quite good, but I had to wait long periods for a seat (much less table) to open up. It's not at the standard of the international luxury hotels, but it's quite good and is very reasonably priced.

We stayed here as part of a Silk Holidays tour. The hotel is well suited to Western tourists with modern amenities. There was a bit of a sink and shower drainage problem in our room, but it was tolerable. I appreciated that there was an indoor pool and very large at that. Chinese was no problem for us as our guide could translate as needed. The free WiFi was very frustrating as it was at all places we stayed. Very spotty and many applications simply refuse to function. You have to be prepared to go through some withdrawal if you don't have a data plan.

This is a good hotel but service has to be improved.Food is good but restaurant is too small. Not enough space. Currency exchange service in the hotel really useful and offers a higher exchange rate than out side places. Location is good and so many restaurants and shops around the hotel. Rooms are nice but the extra beds they gave us were too small.Lobby area is really beautiful. I will rate this hotel as a 4 star hotel.

I was in this hotel with my family and friends from 4th to 8th October 2017. The staff. can only speak Chinese. I am wondering how the 5 stars given to this hotel when the staff can not communicate with clients. There is no doorman after 8.00 pm. Nobody is there to carry luggage. We were in the 14th Floor and had to carry luggage up and down. This place was like def and blind. Hotel was beautiful .Lobby was pleasing. Food was Ok. Staff does not smile. We were like aliens. I feel they prefer only Chinese speaking people. That is why they have not deployed at least a translator. There is no buffet in nights.

According to chinese classification this is a 5 star hotel . but actually this may be 4 star or less than that. According to my opinion the best benefit of this hotel is currency exchange facility. they have not get any service fee and offer higher rate than airport. also in airport they have charged 60 rmb as a service fee. the service and food is good. specially breakfast buffet offer international menu. also their is a shopping mall near by this hotel

방 안의 에어컨이 너무 춥게 가동됩니다. 따뜻하게 설정해도 추웠습니다.

As the hotel was under renovation got an upgrade to a deluxe room - unfortunately the room was not clean at check in. There was no room to complain considering the check in. Approached the front desk for an extension of my stay but recommended to do that on any website - very strange as hotels usually like to keep their revenue in-house. As they couldn't help, I booked another hotel. Service was less than caring! Breakfast was terrible! Its not worth the price, better spend a few rmb more and somewhere nicer.

Reception was good, but room was very out dated.

We stayed at this hotel during an organised tour of china so david but know the prices but we found it comfortable and our room was clean and the bed comfy. Lovely thick towels. We were picked up each day by coach to see the sights but I believe the old city walls are within walking distance. The breakfasts were good, and would suit all tastes, however the bar was very expensive, 49 yens for a beer, more than twice we were paying in other restaurants. Overall not a bad hotel though..

Our stay here was organised as part of our tour package. The hotel was a fair distance from most of the main sites but as we were picked up each day it didn't worry us. Plenty of good local restaurants and convenience shops within walking distance. Th breakfast was good and plentiful but the rooms are a bit tired. Also hairdryer was a cold dryer!

Great lobby, exceptional service, safe and hair dryer in room,no fee for exchange rate (gave the same rate as the bank) and effective 3/1/17 this hotel went smoke free. The king room on the 6th floor was nice, yet one could see the results from such a huge amount of calcium in the water via spots on the marble floor in the bathroom as well as the faucet (not a big deal). As our trip was in March 2017 the air conditioner was not on - however the heating system worked great. If you wanted the room cooler, you simply opened the window. The windows were a bit warn with all the opening and closing over the years, but the room itself was in good shape. I was concerned about this hotel after reading other reviews, however it was a Chinese 5 Star which was more like a 3 3/4 star in the US. Remember it's an old country and this is a Chinese hotel vs. one of the top dollar western hotels. It was close to a mall and a half hour walk to the old city and a 45 minute walk to the zoo. Staff very helpful with directions. While the hotel is smokeless, there were still people who smoked in their rooms and it would "whist" to the hall. When checking in let them know you have a severe allergy to smoke and you will get a room which was previously designated as smoke free which helped me quite a lot. The lobby area served a full bar, however they truly are not into making the best mixed drinks. Stick to bear or your favorite liquor on the rocks.

Stayed Five nights. Overall great value for the money. Close to the metro. Staff very friendly. Most spoke some English. A few problems with the safe. Also, the desk requested multiple copies of my passport because they could not find it.

I booked this hotel for my parents, they felt lovely in the hotel.

We spent four nights in this hotel and over all were not impressed. The initial impression was alright...doormen, bellmen and concierge were friendly and attentive. The front desk staff were very professional and polite, although some of them were definitely lacking in English competence. The lobby area itself was lovely and beautifully decorated for Christmas. Our room was large and reasonably comfortable, although the temperature control did not seem to work and it was extremely warm in the room. We finally resorted to leaving a window cracked open to let in cold air to even out the temperature in the room. The room, however, really looked like it was in need of a refit. Wood furniture had splits, the marble around the bathroom was faded and/or stained most likely from minerals in the water and the faucet was also badly stained. The impression was that this hotel may have been "Presidential" at one time, but that time is long past. The included breakfast had good variety but seemed mass produced and unimaginative. We tried the hotel restaurant a couple of evenings and found the buffet to be ridiculously expensive and a poor value and the a la carte menu didn't offer a lot. Unfortunately we didn't find many eateries close to the hotel either. Over all, this hotel served us reasonably well but didn't really live up to its billing or our expectations.

Went there with a couple of friends. We all had to request to have our rooms changed due to dirty bathrooms. The second room I got had clear signs of water damage on the ceilings and walls. The facets looked like they hadn't been cleaned for months. The heat in the room was incredibly high causing nose bleeds. On one occasion I requested if I could have my leftovers microwaved in their kitchen as the room did not have a microwave, but I was denied. They told me McDonald's would be open and to go eat there. It was 11 at night and 30 degrees fahrenheit. I walked half a mile to mcdonald's only to find out it was cold. I would not recommend staying here. It is also far from most of the sites in Beijing.

住宿的第一天就發現桌燈和總控制儀表板壞了，有反應給總機，服務人員1個小時後才來處理⋯有告知會出門，服務人員說他們會自己進來換，也沒問行不行！！ 後來出門回來，總控制儀是換了，但桌燈還是壞！就這樣壞了6天都沒換⋯

每一次到北京出差都選這酒店，地點較便利，臨近地鐵站，但今次所入住的酒店較舊，希望可以改善一下。

但方圖百里都沒有什麼夜市，晚上只好叫外送～其他沒有什麼太特別！仲有可唔可以唔好叫人打咁多字，因為真係無咩野好講～

酒店衛生不錯，有幾個比較高檔的宴會廳,整體來說有些老舊，但每件東西都還可以接受。 飯店早餐不錯吃，自己非常享受這裏的早餐。品種繁多，每天都有不同的花樣。新鮮果汁很可口。

나름 만족했습니다.

The location is great. It would be better if the hotel could improve the bathroom fittings and the boiler.

Not a good hotel to stay.

Two weeks at this hotel - have stayed here before - and the place has gone downhill a little. Furniture is a little shabby and management needs to take steps to enforce the recently-regulated interior smoking ban.

房间宽敞、位置不错

チェックインしようとしたら、予約が入っていないと。メールを見せて、クレジットカードで支払い済と言っても確認できない、と。 日本の窓口に電話して、ホテルに電話してもらい、ようやく予約が確認できた。要すること2時間。電話が通じなければアウトでした。 ホテルの設備、サービスはよかったが、予約が確認できなければ致命的。

Wij verbleven ruim een week in het Presidential Hotel en hebben enorm van ons verblijf genoten. Gastvrije ontvangst bij de receptie, mooie lounge, prachtige en zeer ruime kamer, groot zwembad. Ontbijtbuffet was heel uitgebreid en smaakvol, met een combinatie van Chinese en internationale gerechten. Het personeel is erg vriendelijk en sommige medewerkers zijn afkomstig uit Europese landen, zoals Servië, Engeland en zelfs Nederland. Daardoor makkelijke communicatie.

Nice place to meet friends. The staff is very nice too.

호텔은 조용하고 직원들 친절 했읍니다. 지저분하지는 않았지만 다만 노후 때문에 살작 개선이 필요한듯 하네요. 프런트 콘시에지 직원분 덕분에 좋은 식당 추천 받았읍니다. 특히 떠나는날 오전 외국인 지배인? 께서 택시 직접 대절 해주고 친절한 설명까지 고마웠읍니다. 가격대비 좋았읍니다.

The hotel is strategically located - at most 5 minutes walk to the train station and near to the financial street. Stayed a total of 4 nights for a conference which was held in the same hotel - saved me a lot of hussles of travelling. Hotel itself is at most a 4-star standard but you basically get what you need for a hotel stay and the price is decent if you pay anything below USD80. Overall I'm satisfied though not pleasantly surprised.

decoration is old wifi was not working in my room

並沒明確告知書桌上的礦泉水非免費而是要價30人民幣

Overall was pretty good. Convenient to central city. Nice sevice trhoughout.

Facilities: Above average; Value: Reasonable; Service: Courteous;

Location is great, around 5 minutes walking distance to subway. A big shopping mall nearby. However, the hotel room is pretty old.

It is a very good hotel with very axcellnet breakfast but internet conection is to expensive, 20 RMB per houer.or 80 RAM per day. the hotel lunch is to expensive. but I like the hotel.

Great location, near subway station Fuchenmen (line 2) and food market. Staff is friendly but doesn t speaK English well so prepare yourself, don t expect them to help you with directions. Pick up your free city map at the conciergerie desk. They keep it secretly so don t mind to ask them to give you one. The lobby is beautiful and breakfast buffet has plenty of choices (continental and chinese meals).

They did not offer the room I ordered. Were to give me a smoking room when I ordered non smoking. Gave me queen when I needed king. Upgraded me to "deluxe" when it was the worse hotel room I stayed on my China trip. Only the manager speaks reasonable English and all of the rest say they do but you get very tired of teaching English to them.

Better than expected! Close to subway and easy to get around in the city. Very good restaurants!