Posada Real Puerto Escondido

Like to say, this is our first time to Pasada Real in Puerto Escondido and won't be our last. To those that are considering going, first thing you should know. Westjet only flies directly to Puerto Escondido on Fridays, so try to book for that day, otherwise you will have to take the 2 hour drive from Huatulco. As far as the resort, it is an older resort, but they are currently working on improvments in many areas of the buildings. Yes, there is a bit of a language barrier, as the area of Puerto Escondido is a smaller tourist destination and many of the staff try hard to communicate. Although I think alot of tourists could make an effort to learn some basic spainsh when traveling to their country. The staff at the resort are some of the hardest working people I have encountered in my travels. The manager at the front desk (Abal) was a great help when there were some communication problems. When we got there, we were given a room without a balconey, which was what we expected as that is what we paid for, but the condiditon of the room was great and kept clean. If you want a balconey, make sure you book it when you book your vacation. Probably the best part of the resort is the Cocos beach club. It has a good size pool and lots of beach chairs available through out the day and one of the nicest beaches in the world. The food is limited, but understandably so as it is a smaller resort and with a small amount of guests, they need to avoid food waste. If you are considering booking here, I would really consider doing it sooner than later, as the area of Puerto Escondido is becoming more popular and with a expansion on the airport is going to become a sought after destinaion.

Spent ten days here with my partner in March 2026. The location is perfect, short walk to town for meals, treats, local shopping. Less than 10km from Zicatela (pro-surf beach) and literally next door to Carazalillo (beginner beach). Very family friendly resort, no late night parties. The room was great - air conditioning was perfect, beds were comfortable and the room was cleaned spotless daily. The staff are incredible, the buffet was good, on par for other resorts. The pool is gorgeous, the grounds immaculately maintained. The beach club is a blast. Excellent value for the price. I would absolutely stay here again and recommend it to my friends and family.

We were here for a week from February 20th to February 20th. We paid $1500 pp so we knew this was going to be a resort without anything fancy. The rooms are clean and comfortable and the A/C worked great. There are 2 areas to this resort. The main area up top where the hotel is and the lower area by the beach. The main area has a buffet, bar and two pools. The buffet isn't very big but we always managed to find something we liked and they had different themes throughout the week. Breakfast was typical Mexican food with the option of omelets custom made for you. Our favorite theme dinner was the Italian night with the pizza and lasagna being our favorite items. The resort shows 3 bars on the main level but only one by the buffet was ever open. The lower area has a restaurant and bar that is open from 11 to 6. From 11 till 2 you order off the menu and from 2 till 6 they have a buffet. We had the Fish tacos, hamburger, hotdogs and nachos off the menu and they were all pretty good but we really enjoyed the fish tacos, they were very tasty. They only had one bartender on at a time and they were always accommodating and friendly. We found all the staff very friendly, helpful and welcoming. The only entertainment they had was some live music 3 times during the week. There's no pool entertainment or evening shows here which was fine for us because for what we paid we had no problem walking 10 minutes into town and spending some money for entertainment as well as a few meals for dinner. Just remember there's nothing fancy, its a basic resort at a reasonable price for the services provided.

Food was ok. The vip club was outstanding and the gardens amazing. Employees very nice and ready to help, but at the reception desk they has to many things to do and get overwhelmed, sometimes it was only one person for registration, towels, etc

Rooms and bathrooms scream for a renewal, food was good but could be better, need a place or 2 to drop off towels instead the reception desk. Replace the towels and linens. New years with a folklore show wasn’t the best! The place in general is to expensive fir what you offered

Well... Run down place . Need some TLC. Pool tiles are missing... They have strange and stupid rules. Ex.: was there 2 weeks... Everytime you order something they ask you for your room number... Annoying... And I have premium access... Not even worth it for another $110 USD a day that you have to pay....brutal. Dinner not before 7pm...and only 1 option. No varieties No real a la carte. Repetitive food. Ive sent 4 emails before going there.... No reply. Few days no power outlet work in the room. No activities, no gym no animations.No one really speak English. Please avoid.

We have been to this hotel many times the staff are excellent the rooms are clean the food is really good. The grounds are amazing the the beach (cocos) is well laid out and staff there are awesome as well the new infinity pool is excellent I tell all our friends and have brought people here many times and they are always happy and enjoyed their stay. the Hotel Manager Alberto in my opinion one of the reason we keep coming back he is an exceptional man and has help us with rooms and one time got us to the airport when the van that was supposed to pick us up to go home and did not show up and he saved the day. we will continue to go here till we cannot travel anymore. the only issue i had was the new infinity pool is awesome but they allows children there there are 3 other pools at this hotel and i enjoy watching the kids play and have fun it would just be nice to have one adult pool where you and go and suntan swim get drinks and sit by pool with no kids there.

La localuzacion, el exterior jardin piscina vista

Las habitaciones muy basicas no limoas, mucho ruido se escucha todo. La comida

La vista desde el alto de las montañas

Cualquier tema administrativo, además que me cobraron el todo incluido de igual manera y sólo me querían dar el desayuno, existen cosas que no son parte del todo incluido

Está cómo

La comida

Our first couple of days at the resort were a bit rough – the perks and access levels for the different colored bracelets (like our blue ones) weren’t clearly explained upon check-in. We even got turned away from the premium (“gold”) pool area, which was frustrating at first. However, after chatting with some other guests and figuring things out, everything clicked, and we ended up having an absolutely amazing vacation! The staff were outstanding for the most part – friendly, attentive, and genuinely eager to make sure we had a great time. Any minor issues or questions we had were handled quickly and professionally. We loved the relaxed vibe: peaceful evenings, solid buffet options with good variety, and that warm, smiling service that makes you feel welcome. One helpful tip we learned a bit late (on our second-to-last day!): If you’re at the pool club before the buffet officially opens, you can still order from the full menu – just provide your room number. Wish we’d known that sooner! Also,the shuttle to the pool is a life saver! Overall, if you’re looking for a chill, enjoyable all-inclusive experience without the party-all-night scene, this place is perfect. We’d definitely return!

Great place to stay and relax. Staff are very friendly and helpful, food is delicious and with variety of options. One of the best hotels in Puerto Escondido!

Staff not too friendly at check in. There are A LOT of rules at this hotel. One towel per person per day, and it has to be signed out and in. Noisy construction during the day.

Terrible hotel. Very bad experience, the room quality is awful, bed is like a rock, Bath and shower deteriorated and stain. Mattresses are full of stains. The service? What Service? no Service at all. I left the hotel one day early because was impossible to stay there. I reserved a king bed and no king bed available at my checking. and they charge me the price no adjustment for downgrade room. Food quality the worst. Cold, flies on top of the food, no cleanness.

Everything was amazing. Loved that the food was authentic to the local culture. Super sweet and accommodating!

Won’t come back there

Didn’t like the food, really expensive. The hotel is really old and I didn’t enjoy my vacations at this place. There was something wrong every day. I definitely DON’T RECOMMEND THIS HOTEL.

The hotel overall was beautiful and a great experience, the only thing we wished was that the ac wasn’t broken in our room. Stopped working at night so we really couldn’t do anything about it.

Run down hotel, black mold in rooms, Currently under construction with lots of noise. Smells like sewr inside of rooms.

Staff is warm and friendly. Hotel needs updating.

El precio es muy elevado para lo que ofrece el hotel. Pagué casi 12 mil pesos por una habitación para 2 noches y estaba muy equis, súper sencilla, no tenía balcón, las toallas estaban rotas, te dejan una cafetera con dos tés y si les pides una cuchara de plastico para tu té y esa no viene incluida jaja si la quieres te cobran 100 pesos mxn más. Se les fue la luz como 2 horas en la noche, significa que no hay aire acondicionado, no tienes tele, no hay agua caliente y su solución es "espérese hasta que llegue", pudiendo ser varias horas, ¿y en caso de emergencia? Las ventanas no las puedes dejar abiertas porque no tienen mosquitero y se meten los animales. La alberca la cierran a las 7 pm que la verdad es súper temprano. La verdad hay hoteles por la mitad de precio que están súper de lujo. Mejor vayan a Veracruz al hotel "Ramada", te incluye desayuno buffet, la playa está a 5 min caminando, el cuarto es precioso, grande y tienen balcón. Y lo mejor es que está a mitad del precio de Posada Real. La verdad ya sé a qué hotel no voy a regresar jamás cuando regrese a Puerto Escondido. En posada real son 6 mil pesos más de 2 personas para buffet para 2 días. En general la experiencia en posada real estuvo muy chafa. Por lo que pagas esperas más. Las instalaciones en general están bonitas y limpias, pero no vale el costo que piden, hay mejores opciones.

It was a very nice property. Nice beach. Very nice staff. The upper cliffside pool was closed for maintenace. However, they were working on updating the appearance, which it needed.

Definitivamente no me gusto es mas no puede alojarme porque no tenian internet tuve que cambiarme de hotel sin embargo el personal preocupado no me hizo problema para anular la reserva

La ubicacion mal, no tiene playa para bañarse pero lo peor fur que no tenian sistema para hacerse cobro de mi tarjeta de credito y tuve que cambiar de hotel

Worst place to stay. If your flying in from United States u will be treated badly and placed in bad rooms

Nice and quiet property that’s pretty close the airport. The staff was friendly and it’s the only all inclusive resort in Puerto Escondido.

Por el precio esperaba mucho mas

What I like about Posada Real is the staff is wonderful always willing to help you. The hotel is clean and it’s quiet so you can relax. It’s also a ten minute walk from different kinds of restaurant and stores.

Good: the view is beautiful. The resort is very empty so seating is never an issue. Average: the food is mediocre at best. The ocean is definitely a dangerous swim here - based on how close the shore the waves break. Beach is large and very few people on it. Bad: the pillows, the wifi doesn’t work, dingy cushions, dingy curtains, no lights in the men’s pool washroom (they had to bring in a candle- this was the entire week and is a glimpse into how much attention is spent to maintenance of the property). This resort is a more authentic Mexican experience. Mostly Mexican families here, most staff don’t speak English. This is a run down hotel on a beautiful property- but for the price it makes sense.

The outside was beautiful everything else was old dirty and bad Very disappointed

We have been at many resorts throughout Mexico. This was our worst experience. The rooms was dingy and dirty. Dead bugs under pillows and sheets, sticky walls, soap scum in bathroom, mold in bathroom, etc. Asking house keeping didn't help. Threadbare linens. Almost no English. Spotty internet. Many of the advertised amenities were not open/available. Food was - well mostly mushy? Very limited and modest (to say the best) entertainment. No real English TV. Everything closed up early (including beach access). Overpriced and overrated. Just run-down. The beach area is quite a walk (the little shuttle was never available when needed). Don't compare this to what you would get in the Mayan Rivera, etc.

The hotel leaves a lot to desire! Very tired facilities, portals beds and bedding, the mold in all the bathrooms. The beach club is stunning, sun loungers cushions are absolutely disgusting! The food is terrible. Again the location is amazing and the staff is very friendly.

The place was beautiful. Awesome pools and lounging areas. Great views. Awesome room but didnt use it except for sleep. Had wifi in all areas except for rooms. Saw many people in the restaurant at night on their laptops because no wifi in rooms. When we asked about it, guy at front desk said he didnt have it either. But I was connected there. Talked to others who were there and they were frustrated because of no wifi in room. Otherwise we had a good time at beach club.

This Property had good pools and my kids really enjoyed the Cocos beach club pools. This was the positive experience at this resort. We got offered an early check in for an additional 500 pesos, which i paid however the unit we received was dirty and full of Mold. After letting the front desk staff know they told us they would have maintenance clean the air conditioner. They cleaned the mini split however the ceiling and all curtains, windows and bathroom was still excessively stained with mold. We had to spend a night in that unit, i had rented a total of three units, the following morning i asked to speak with the resort manager, who was not and would not be available. The front desk agent ended up changing my unit to a higher floor that was a no visible mold on the room only in the bathroom. Since i had two additional units i had to put up with it. I didnt feel there was any sense of responsibility from the front desk staff especially because i “i had booked though Expedia” the hotel gave priority to the guests who had booked with them directly instead of a booking agency. The Hotel also had zero Wi-Fi in the rooms even-though there was access points in each room. The Wi-Fi was only available in the lobby area however the connection kept getting dropped. The only reliable WiFi was at the beach club coco’s. Im doubtful i will book another vacation though Expedia because the hotel also charged me an extra person.

The wife doesn't work in all rooms. And no washer and dryer for the guests to use. Service is litle slow but other than that is a decent place to stay at and enjoy a beautiful Sunset.

Staff at reception was no friendly, didn't want to provide a second room key. WiFi didn't work at the room, mold in the shower, smelly drain in the bathroom, no staff in lobby bar, no food allowed at the pool. Property was not at the beach so have to take the shuttle or walk to the beach club.

I like the quiteness

Nice property and location. Friendly staff. We had requested an early check in, noon instead of 3pm. I was surprised that they wanted to charge 500 pesos ($25 US) for this convenience. This is unacceptable.

Wifi did not work at my room for 4 days. No gym room available.

Everything was fine the staff ver friendly

Everthing was good and beaut

Area around the property is safe. There are some rif-rafs down by playa principal. However, the rinconada is safe and has many nice bars and restaurants. The hotel is a bit dated but it’s beautiful and has nice landscaping. Staff is friendly but you might need to speak some Spanish.

Hotel itself is amazing just wish I would of known to put on my room the amount of guest going. I had 3 rooms with two double beds each room to have 4 guest I had two rooms with just one guest and I got charged $600 MXPESOS per “extra guest” x4 it was ridiculous and the front desk receptionist was rude! Other than that the place was a good time!

We had a nice stay here, but it was not as advertised. There are supposed to be multiple dining options and 3 bars and there is only one bar which is actually a service door for staff as well. The big pool closes at 6pm and the small pool at 7:30, which was a bummer when traveling with a kid. M The property and amenities are much more run down, especially the bathrooms in the rooms. Housekeeping was fantastic and the front desk was nice. Sadly, the food was not good at either restaurant.

The staff were very polite

The rooms are incredibly run down - shower was very dirty, lights didn’t work, not soundproof at all. Staff were incredibly rude, and it was incredibly expensive for one of the worst 3 star hotels I have ever been to.

They have no wifi at all and they take so long to do anything. The beach club you have access too is the worst one. I’d never stay here again

This hotel was horrible, it’s so old and run down that you want to walk away. The bathroom has mold everywhere and it’s falling apart. There’s no service at all, you have to bring your own food and your own drinks. The clubhouse is a joke the launch chairs are dirty and old. There aren’t launch chair in the beach area either. Food is also horrible everything looks horrible and taste horrible. We left the resort to eat outside because we couldn’t eat that garbage. We will not recommend to stay there at all

Everything it’s Great

Beautiful location…. Friendly staff

A very nice place next to the beach, we did not enjoy the beach becausevifvthe rain. But everything else cery good.

I was sold on the main pool, not knowing you have to either walk or take a van/shuttle to the pool. The pool was dirty and the chairs were disgusting to sit on. Looks like they haven't updated those chair mats in years. The staff was friendly, so no complaints there. The room was ok, but we did find a roach and the shower needed a very good cleaning. Don't think I will stay here again.

Love the view!

para yo regresar no el servicio es pésimo

I have to clarify the cleaning staff do their job, the room was clean but there was a horrible drain smell coming from the shower and bathroom floor that made it unbearable to be in the room. The property is old and outdated, I don’t recommend it.

Los cuartos huelen demasiado a humedad y termine con un ataque de asma, también había una araña en lanabitacion , las puertas del baño , llenas de mojo. En general el olor a humedad muy fuerte, para alguien que sufre de asma o a elegía no es recomendable.

The first room they give us was dirty and super humed smelled like mold, front desk doesn’t want to change the room and were rude with us…. Towels smell humed and horrible beds are hard don’t waist your money here

We enjoyed the view and both pools. Customer service was great.

Place is outdated and run down Needs major renovations . Room - was ok - sheets and curtains very old Bathroom moldy and has a sewer smell. Doorknobs are loose and half broken. Safe completely broken (the one in my room) Dinning - food ok - but very limited options Tables and chairs very old and some really need to be replaced. Decor looks like it hasn’t been cleaned in years - very dusty. Pools - pool side chairs old and moldy Los coco Pool area needs more cleaning - too much sand around and in the pool. Not well kept Beach towels supper old - need new ones The place has potential - need major renovations and more staff to focus on keeping this place clean. Not worth the price I paid - I have paid less in other resorts and get my moneys worth. Not coming back here

Place is dirty Door key didn’t work - safe was broken Received 2 keys just in case one didn’t work the other one “should” Took 3 calls to get safe looked at after a few attempts they gave up and gave me a key to unlock and lock the safe. Hotel needs major Renovations and needs more staff to help clean - place is very dirty.

This hotel is good for the price we paid. The beach is at walking distance and there is a shuttle service available in case you don’t want to walk the stairs down to the beach. I am glad we purchased the breakfast included. Hotel does need a bit more of maintenance but it is expected due to the location.

No recomiendo el todo incluido ya que la comida es promedio. Se puede ir a pie a comer mejor a la rinconada lugar lleno de restaurantes . También está el club d e playa en playa Bacocho a unos metros .

Pros: the pool areas Cons: ourdated linens and furnishings, felt more like a 2.5star motel than a resort style hotel. Bathrooms are in very poos state. Very noisy throughout the evening, could hear the guests in rooms above and next to us. Overall unfortunately I wouldn't consider staying here again for what i paid.

Realmente el lugar cuenta con lo básico y esencial.

Good service

The grounds, pool and beach were top notch but unfortunately that's where it ended. At our request we were assigned rooms ground level with an ocean front view. There are no elevators so we had to lug our suitcases down several flights of stairs. Once inside our rooms there was a musty smell, the sheets on the bed were stained and smelled dirty. We unpacked, turned the air conditioner on and left to check the facilities. Once back the room was still hot. The air conditioner blew only hot air so maintenance was called in. No solution and we were assigned another room. I complained about the inconvenience of repacking and was informed a manager would talk to us about some form of compensation. That never happened and when their front desk receptionist were advised they feigned ignorance. The bathroom was dirty and the caulking around the shower stall was filthy. The mattress couldn't have been changed in twenty years. We were bitten by bed bugs. The common facilities open and close at destined times. Need I say more?

Bathroom looked dirty (mirrors,sink, toilet). Pool side chairs had mold.

Costumer services is not the best, the front desk lady was very rude.

The wifi never worked, the rooms smell like humidity, and the staff does not provide solution. I won’t be rebooking here. One thing I did like was the location. I still a great time outside the hotel and recommend visiting Pto Escondido. —-Melissa

Such a beautiful property and great service

Going through an exterior remodel. Rooms needed updating, specifically the bathrooms. Staff could be more specific when explaining the benefits of the property. Great restaurants within walking distance, all inclusive not needed. Beaches around the property were excellent. With all that said I do recommend a stay here.

El hotel en general muy bien, el club Cocos excelente, solo tuvimos inconveniente con la piscina principal a nuestra llegada, ya que se veía algo sucia, los demás días ya no se vio así. También tuvimos problemas con los cojines que ponen en las camas, estaban sucios y tenían mal olor.

Nothing would not stay again

Food variety was little

Great location! The biggest complaint we have is that the beds are like sleeping on plywood! We finished our holiday exhausted from lack of sleep due to the beds being uncomfortable. As such will not stay there again.

Location is great!!! However, the room decorations including bed sheets and window curtains are updated. The shower floor edges had mold. Not worth the amount I paid.

the property is old and very expensive.

It's a beautiful place, it has a sea view, I didn't like the hotel doesn't have elevator and or ramps

The hotel is convenient located to restaurants and it has a nice sunset view. The staff was very friendly and happy to help. The actual rooms were not that nice for the price you are paying. We asked to change rooms because the first room had its shower full of blood.

Very nice hotel with everything you need to have a great time

The hotel location is amazing. Food was exceptional and service was very friendly. We will definitively visit again!

Overall I really enjoyed my stay at Posada Real, my only complaint was the food options. I chose to pay for the all inclusive package, but in retrospect I would’ve opted to just have a room and pay for meals out in the city. The only meal of the day I enjoyed at the hotel was breakfast, and even that wasn’t amazing. The facilities are a bit dated, if you’re looking for resorts like in Cabo or Cancun this isn’t it, however, it is air conditioned and you do get access to two quality swimming pools and a pool for kids. The views of the Pacific Ocean were fantastic at this location. Long story short, this IS NOT a luxury resort if you’re used to Cabo or Cancun, but it is a great stay and comes recommended highly by me.

The pool

The hotel had a power and water outrage, waited there for 4 hours and no solution was given. They told us to call expedia for a refund which also didnt happen since the hotel refused to pay expedia… we ended up getting another hotel. Overall the hotel was nice the problem here is we couldnt even shower and nothing was offered to compensate it.

The priority is to damage old and dirty, one off my rooms was completely dirty with dead bugs all over the room with a unpleasant odor, The food was terrible oriental diner for 6 almost $3,000.00 pesos 2 of us only eat couple whole fruit, Bad food, breakfast was ok but to many bugs all over. For 3 nights 3 rooms I spend almos $2,000.00 Dollars $34,000.00 pesos, Definitely not worth it.

The hotel is great rustic but the personal were kind of rude

El staff no es muy amable. Yo solo me hospede una noche . En el desayunado la persona que está atendiendo en la área de los omelets fue muy grosera conmigo . Yo estaba preguntado sobre que cosas tenía para agregarle al omelet y la mucha me contestaba muy grosera .

Great hotel. Nice and clean. Staff were helpful and nice. Would definitely go back

The coco beach club access and transportation to and from was very good. Service was attentive. Lobby and surrounding areas are clean and serviced well. Pool is very clean and big. Rooms need updating beds not very comfortable. TV's have limited channels and don't work.

Very low quality beds, room was terrible, requested a king size bed, staff didn’t help, there was water leakage in bathroom, staff didn’t repaired, very poor customer service.

The hotel was overall okay. The food was very average and the room once we got there was not thoroughly clean. There were hairs in the shower and all over the bathroom. Staff was friendly.

Thank you Rafael (bartender) for your kind service!

Overall, the property is ok. It was deceptive to find out that there is not such thing as 3 restaurants options on site. There was one at the hotel where they serve breakfast and dinner. The second one was the beach club were they served lunch. The food options were limited since they mostly served buffet, or they had a 5 items menu for snacks. It also surprised me that they had unwritten rules regarding beach towels. They only mentioned you had to pay for them if they weren’t returned. There was a time when we asked for a change, since we were caught by the rain and they said you can only have a dry and clean one per day. The next day we were given a tone by the receptionist because we should have returned our towels at night, when nobody had said that before.

The morning beach view from our was room was awsome! The weather was hot & humid during our stay so the A/C in the room was on point. The breakfast was good and the staff was great.

Los precios altos y la cálidad de habitación muy mal , no funciona el aire, mucho humedad

Access to the beach would have been great

This was a last minute booking as our previous accommodations were no longer available after flight cancellations and rescheduling. We didn’t expect much except for decent and clean rooms and a friendly staff, this place had none of that. The rooms were dingy, the staff could care less about anything or anyone. We tried booking an excursion to the National park through the hotel and they waited until last minute to cancel it on us because there weren’t enough people going leaving us with no time to book another outing elsewhere. The only saving grace is the beach which is quiet and private, otherwise I couldn’t recommend this place less.

Pricy not well kept, would not recommend

The room was okay, but the grounds and pool area were gorgeous. I would definitely stay here again!

Clean , easy beach access