Embassy Suites by Hilton Atlanta Alpharetta

Sehr freundliches Personal, super ruhige und schöne Gegend und geräumige Suite. Abends bekamen wir 2 alkoholische Getränke gratis, außerdem wurden kleine Snacks angeboten.

Alles war prima

The location is great as well as the staff.

The elevator needs some speed and the beds could use new mattress and could be higher from the floor. Also would feel safer if there were active/ live cameras on the guest floors

Our family's go to whenever we are visiting the area.

The bartender his name was Shawn he was very short with his answers when asked a question however, it only seemed he was that way with a "certain " demographic. Not rude however just acted as though he was flustered when we asked a simple question about a drink at the bar.

Clean rooms

None

Nothing

One elevator works good was nasty and greasy I was not told any thing about the room when paying and was double charged I made double bookings in the reference if I couldn’t get into my other booking to manage it so I made a mother to make sure we had a room for the night and I’m pretty sure I’ll be charged the third time for one night we also got to meeting vouchers when we had three ppl and was told nothing more we got to our event and had no money to even have a drink due to being charged fees and shit we wasn’t warned told about before we was charged another one fifty so the math don’t add up not happy won’t be coming back here

The breakfast was amazing. Location was really good, near some restaurants and shopping mall within walking distance, however, it was too hot out. The front desk employees were very helpful, polite and did a great job with smiles.

Need better pillows. Too soft and worn.

The Embassy Suites has a familiar design. I almost felt like I was in the Caribbean as I rode in the elevator. I love the construction design, from the seating in the center to the waterfall. That view as you travel up or down in the elevator is truly beautiful. I got there extremely late due to my flight being delayed several times. I want to say thank you to the lovely gentleman who greeted me as I entered and did everything in his power to save my specific room accommodations. Breakfast was made fresh in front of you to your liking. I ordered the vegetable omelet; it was delicious. Although the seating was set indoors, it had a luxury outdoor vibe.

I didn't care for the window design outside each room that was set by the doorway. It did not add to the beauty of the property. Personally, I would have constructed the windows to view outside a bit larger. Also, I did not appreciate the carpeted floors.

The scenery was very beautiful and different. It made you feel elegant being there. The suite was big, clean, and the television said welcome Joanna. I thought that was so cute! I will definitely be visiting there more often when I visit Alpharetta.

The television had some color issues as if the TV had been dropped in the past. But that was not a huge issue.

Hotel funzionale e ben attrezzato. Colazione sufficiente

la struttura è un po' datata, le porte rumorose, la palestra è basica

Location was great. Spacious room.

Location

Carpet in the room smells moldy

The breakfast was excellent, and the location was very close to our venue

The main trafficking areas could’ve been a little cleaner. Not sure about the Animals in the food areas.

Breakfast was amazing

I enjoyed the complimentary reception and breakfast!

No complaints

The evening reception and breakfast were great. The pool was well stocked with towels and clean. The coming areas were all very clean. The staff was very friendly and helpful.

The carpet in our room 417 had a large wet spot and several bad stains. The elevators were very slow.

Attention breakfast very good, housekeeping very clean room , front desk thank you

Specious and clean room with great location.

I didn’t like the taste of the cocktails this time, but all in all this is still our go-to hotel in Atlanta.

Breakfast was good. Breakfast Staff were great.

Carpets were filthy. Floors were filthy. Walls were scuffed, dingy and dirty. Carpet in room had cigarette burns in it. All doors needed maintenance. They were loud and sounded like they were coming apart. Our room door was tight in its jam and stuck when closed. Elevators were slow and bounced around when they moved.

The experience was great and the pool was great.

Some guest would leave the exercise area and come jump directly in the pool. I dont think that is very sanitary.

Location

Booked a king suite but given suite with two double beds. Hotel staff did not try to control children or talk to parents who were unruly during visit causing noise to resonate until late in the evening.

I was just a little disappointed over all it was my anniversary and I got mixed feelings

The carpet in my room was dirty the bed was just so uncomfortable the pillows were old the room just need up grading

None

The amenities I paid for were not available. I paid for a hotel with indoor swimming pool which was not available. I paid for a king-sized room but was given a double queen and told no king size rooms were available. The hotel was old and dated and just not worth the $200 a night price tag. I could have spent far less just across the street and gotten everything that I wanted from the experience.

The hotel was very nice. I liked the room, comfortable beds, wonderful breakfast. The breakfast staff was really nice.

The man serving the drinks for the evening reception was very rude. The pool was closed and we didn’t receive an email or any sort of communication to inform us of the closure.

Clean, easy to locate. Easy parking.

Location

It wasn’t as clean as I would have thought from all the reviews. Room service.

Pillows were not comfy

Everything

N/A

Great breakfast. Comfortable bed. Spacious room. Great location near Ameris Amphitheater.

Needs some updating especially the elevator.

Location and free parking

The fact that they tried to put me in a double when I paid for a king. The fact that they didn’t notify me that the gym and pool was closed. The staff was cold and unwelcoming. The staff at breakfast was very rude when I was ordering my omelette. Rooms smelled very musty and old like animals were in it and they were not cleaned thoroughly. I’m very disappointed at this particular hotel because usually the embassy suites that we go to are very classy and cater to their guests needs and concerns. While in the common area where my group and I congregated and fellowship we felt watched and managed because we were laughing and having fun as a family it made us feel as though it was racially motivated because they kept sending their security over telling us to keep it down while a group of Caucasian teenagers where running up and down the second floor hall way making loud noises while guest slept. Nothing was done about it even as we watched and I observed the foolery. We feel very inconvenienced and cheated out of our time to be able to take a break and break up the monotony of our prior week of stress and frustration. We can never get our time back and would like to be compensated for being inconvenience. During what should’ve been a relaxing getaway.

Breakfast ladies were amazing!!

The hotel was in a beautiful location. The staff was friendly.

I specifically chose this location for the indoor pool. However, after check-in on the way up to my room I saw that it was closed. This information was not indicated during booking and staff did not bother to mention this at check in. I brought my grand children with me on this trip whom I specifically purchased new swim wear for to enjoy the pool. Needless to say they were quite disappointed. I am returning for a visit to the area in July, but will be choosing another location. Further, I was not refunded my $100 deposit for I am assuming spilling water on the sheets of the pull out, which I even took the time to remove linens so staff would no to wash them. I was extremely disappointed with this decision. I have NEVER in my life had my deposit kept from a hotel stay.

.

Breakfast was wonderful, facilities were clean.

Waited 20 minutes to check in as there was only one staff member working.

The staff was kind

There were roaches in the room and hallways

Konumu ve temizliği

Asansör Lobby personeli ve lobbydeki kahvenin sürekli boş olmasini Havuzun soğuk olmasi

Everything

Nothing

The hotel was clean, breakfast was the best as well as the happy hour in the evening. Staff very friendly

Someone claiming to be maintenance and came into the room while my sister was sleeping, and we had the do not disturb hanging on the door, which they were not supposed to come in... By the way, we never called for anyone to come to our room

Great

Na

It was very clean and the ppl was nice

It’s nothing I didn’t like

location, breakfast

happy hour was very mediocre(pretzels & nachos)compared to other Embassy Suites I have stayed Bartender was very nice

Breakfast ladies were amazing

Breakfast ladies were amazing!!

Convenient location. Alpharetta GA is wonderful. Made to order breakfast. Separate suite with tv and couch.

All good

The room was clean

Apparently if you check in after a certain time you can’t get a key card that works. The lady that checked us in was extremely rude we went to her several times advising the key was not working she initially suggested it was our fault then proceeded to change our room 2 times and each time the key did not work so maintenance let us in the room using a fob

Breakfast was great for the family. Pool was nice but very loud.

We loved it!

The Pool

parking

Clean

No complaints

I stayed at this hotel in suburban Atlanta, GA USA the last few days and, overall, had a good stay. The hotel was reasonably priced, conveniently located, ample parking, I was welcomed upon entering, check-in went smoothly, no one helped me with my luggage up to my room, my room was good, not great, the hotel is a bit dated, the elevators are slow and dark, wall paper is peeling off, the doors in my room were not cleaned the bed was comfortable with 4 pillows, the bathroom was very good, nice shower, the main room needs to add lighting, the walls of the room were quite thin so I could hear and was bothered by noise on either side of my room (noise level), the free WiFi worked well, the free buffet breakfast was very good, made-to-order eggs, good coffee and plenty of different kinds of seating, the hotel environment was relaxing, the restaurant served dinner starting at 5pm, but did not serve lunch. All employees were friendly and did a good job.

Tina G provided great service, was very quick and made it feel like home. I will definitely be coming back and hope to have her as my bartender!

Easy access, breakfast amazing, evening reception loved!

Breakfast

The room had roaches

Everything

N/A

Room was clean, breakfast was amazing!