Beach entrance
Beach entrance, J.E. Irausquin Boulevard, Bubali, Aruba- Attraction
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Luxurious Accommodation
Indulge in a stay at Hilton Aruba Caribbean Resort & Casino offering spacious rooms with modern amenities, private balconies, and elegant decor. Enjoy ultimate comfort with complimentary toiletries and plush bathrobes for a relaxing experience.
Gourmet Dining and Entertainment
Savor delectable seafood at Sunset Grille Restaurant followed by exotic cocktails at Mira Solo Bar. Experience a culinary journey with a diverse menu and vibrant ambiance, perfect for unwinding after a day of exploration.
Exciting Activities and Relaxation
From water sports to golfing and diving, this resort offers a range of activities for adventure enthusiasts. Unwind at the spa center or lounge by the pool, creating unforgettable memories during your tropical getaway.
Book now for an unforgettable experience at Hilton Aruba Caribbean Resort & Casino.
Check-in from
04:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
Sea View, Tower View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
44 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
93 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
51 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
44 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Tower View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Room details
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
Tower View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
93 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
Sea View, Partial Ocean View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
Sea View, Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Partial Ocean View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
Sea View, Tower View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
70 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
44 sqm
Sea View, Partial Ocean View, Ocean View
In-room amenities
1 King Bed
1000-sq-foot room with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LED TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Phone, king sofa bed, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Energy-saving switches
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
93 m2
Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
1 King Bed
755-sq-foot room with resort views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LED TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Phone, king sofa bed, and laptop-compatible safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Energy-saving switches
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
70 m2
Resort View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
Sea View, Partial Ocean View, Ocean View
In-room amenities
3 King Beds
Overlooking the ocean
Layout - 3 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LED TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
3 King bed (151-180 cm wide)
Room details
Ocean View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
Sea View, Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
44 sqm
Sea View, Partial Ocean View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
70 sqm
Pool View, Sea View, Partial Ocean View, Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
44 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
51 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
46 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
44 sqm
Sea View, Partial Ocean View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
44 sqm
Sea View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
44 sqm
Sea View, Partial Ocean View, Ocean View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
Tower View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Tower View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Clean, very friendly staff
I wish our room had a better view of the ocean.
Room very clean, comfortable and modern.
Loved everything! Special thanks for Rudhny, Kimberly, Lina (consierge) and Shannon for the kind attention with me! ❤️
Muy lindo los jardines y la ubicación.
La atención en la recepcion es bastante mala. El resto del personal excelente. No tenian lista la habitación y tuvimos que esperar 1 hs mas del Check in. Otra cosa negativa es cuando te hacen el cuarto. Se olvidan de reponer jabon, cafe, los vasos para el cafe, etc
Todo espectacular. El desayuno buenisimo con opciones para todos los gustos. La Sra que hacia las actividades para los niños es un amor. recomiendo el sunsent grill para cenar. Muy bueno
el sistema para reservar reposeras en la pileta y palapas en la playa. la gente deja las toallas ocupando durante todo el dia y solo las usan 5´.
Muy profesionales buen desayuno
Nos cambiaron de habitación aduciendo un mal funcionamiento del aire acondicionado ( mal olor )
Las instalaciones, los espacios comunes, piletas, vegetación, la ubicación , personal
Las colas para desayunar
Imagine looking forward to a wonderful relaxing time in Aruba and you call the Hilton Front desk to find out more information. You are answered by a woman name “Vivta” or whatever her name is, and you get the rudest service ever. This lady was loud and speaking over me. I could not get a word in. She disconnected the phone several times. She said there’s a system issue and we may get disconnected but she did not take my number nor try to call back. Her entire attitude was so unprofessional and rude- not indicative of what the Hilton is about. After spending about $5000 for just a few days in Aruba, this is unacceptable service. If this is what I’m going to experience at the Hilton when I arrive next week, I am not looking forward to it. This experience has put a damper on my excitement for my upcoming trip. This lady should not be at the front desk.
Nagyon jó az elhelyezkedés, gyönyörű, karbantartott strand, szép, ápolt udvar. Kellemes hangulatú szálloda, buja, zöld kerttel. Mint kiderült, a legelső szálloda a szigeten
Apróságok, úgy mint: nem működött a telefontöltő a szobában és kérésre sem jött szerelő. Sajnos itt még engedik a napágyfoglalgatást ami roppant bosszantó, mert reggel nyolckor már nincs szabad napágy.
Beachfront was great and the resort is surrounded by lots of restaurants. Staff was very accommodating. We had a great time!
Shower was a little small but that's the only criticism I can think of.
This is one of the best Hiltons in the world, definitely in the Americas. Our third visit (still here:) has reinforced that impression with the new tower, well-maintained rooms throughout, and beautiful updates to the pool area and the replacement of the Gilligans/Castaways "beach shack" themed pool/beach bar with an upscale Shore Club with much improved menu, seating areas and music. The tent cabanas have also been replaced with stylish modern cabanas and several new seating/relaxing areas have been added near the pool and beach. The location can't be better as the beach is excellent quality with clear,clean water and no seaweed, and yet steps away across the street are dozens of restaurants with plenty of outside seating to enjoy Aruba breezes and several nightclubs/bars for a post-dinner drink. Tips to have a great time - book a sunset-on-the-beach dinner (great value as the portions are huge) for your day of arrival through the hotel's Sunset Grille, to get onto Aruba time as soon as you can, and go onto the services website two weeks before your trip to book a pool cabana or beach palapa to lounge away your first full day - you won't regret it. Thanks especially to Cristian at Sunset Grille for his fabulous service as a first-time sunset server, and to Sharon at the Shore Club for her knowledgeable recommendations for the sushi options.
We can't say enough about the ambiance and elegance of this place. Our room was quiet and comfortable and we loved every minute of our 5 days on the property! I called our palapa (#96) our home away from our home away from home! The view was awesome...every meal at all 3 restaurants was perfect and the staff went above and beyond...We will absolutely be back! Thanks to all, especially Anastasia. ;)
The location was great Facility was clean Staff was friendly
The only problem we incurred was that we were checked it and told our room was ready but when we got to our room, the room was still dirty. Otherwise all was well.
Muy buena ubicación
Estuvimos en dos habitaciones y en ambas olor a desagüe en los baños
This is my review for the Hilton Aruba Caribbean Resort & Casino. My wife and I stayed at this property from 10-June-2026 through 13-June-2026 with our two daughters, ages 17 and 18. Although we stayed in The Westerly building, this particular review is being done for the areas outside of that building, which are part of the Hilton Aruba. As such, it’s more appropriate to address my thoughts on the resort overall separately from that of The Westerly. I did a separate review for The Westerly. Now for the review…. As in my previous reviews, I am going to start my review by talking about what is important to me - the pool cabanas and craft beers/IPAs. - Beer Let's start with the beer. There are no craft beers or IPAs available, not even session IPAs, on this property. This Hilton is 100% lacking in quality beer, whether it be on tap, in a bottle, or in a can. As expected, they carry the Balashi beers. They also had Bud Light, Coors, Heineken, Miller Lite, Corona, Michelob Ultra and Modelo. However, if you prefer a quality brew to enjoy on vacation, you will need to swing by Super Food or one of the other local markets and stock up. The absence of a quality IPA is surprising to me, especially given the fact that there was empty space in some of the coolers in Tradewinds. Perfect spot, kid!!! I was told by one of the cabana attendants that they used to stock some Coronado IPAs, but they weren’t selling. Considering the large number of rooms at this Hilton property (the Hilton advertises 358 guestrooms, while The Westerly has another 161, putting the total at over 500 rooms), I find it hard to believe there is not enough of a demand for quality beer, such that stocking it could possibly be considered a waste of already-empty cooler space. - Pool Cabanas Because the sun is ridiculously strong in Aruba, just as it is in most places where we would be vacationing, our family prefers to have guaranteed shade, or at least a better chance of having a shady place to relax. Having never been to this property previously, I didn’t really know much about the cabanas at the Hilton. In addition, there was very little information online regarding the cabanas and, it seems, that none of the reviews of the Hilton Aruba Caribbean Resort & Casino specifically talked about what the cabana includes. Further, I couldn’t find any videos on YouTube that showed very much about the cabanas, other than quick glances at them as the person did a quick walkthrough of the pool areas. - Booking Cabanas, Palapas and other seating The standard way that Hilton guests typically book cabanas, palapas and other premium pool/beach seating, would be by going to the Hilton Aruba Beach Services website (accurate as of June 2026) and doing this online prior to your stay. Sure, you can always wing it and try to book your seating after you have arrived on property, but booking in advance, especially if you’re trying to book a cabana or premium beach seating during the peak season, would likely need to be done ahead of time. On the Hilton Aruba Beach Services website there currently seem to be three different booking windows, for the different seating options offered. One of the prior Questions and Answers on Tripadvisor, said that the pool cabanas and palapas could be booked “several months in advance by logging onto the Hilton Aruba beach services site.” The timing of that question-and-answer on TA shows “over a year ago”. That information is not consistent with my current research. The only seating that you can book well in advance (2 months prior to use) seems to be the Power Beach Lounging Experience (basically a palapa with a power outlet) and the Handicap-Accessible Beach Lounging Experience. The next group includes the Standard Beach Seating and Services, the Oceanfront Beach Lounging Experience, the Ocean view Beach Lounging Experience and the Partial Ocean view Beach Lounging Experience; all of which are palapas on the beach. In addition, this group contains the Pool Palapas. Those are available to book at 12 AM, 15 days in advance. The final group includes only the Pool Cabanas. Those are available to book 14 days prior to use. NOTE: If you login at midnight and see that the seating that you are trying to book is already taken, guests of The Westerly have priority access and can book through The Westerly concierge 21 days prior. - Pools, Layout of the Pools and Cabanas The North Pool and the South Pool are both zero entry pools. The South Pool has a few areas where there are alternate entry points, with steps along the sides and a small step-down area at the end of the South Pool over by The Westerly. The North Pool has similar entry steps at the north end of it, over by the Shore Club, and a ladder-type access on each side of that pool. Both of the pools were warm, clean and were probably in the lower to mid-80°F range. Both pools are open from 6 AM to 10 PM daily. That’s huge! We had been staying somewhere else where the pools had much more limited hours. That said, the cabanas are open from 9 AM until 5:30 PM, but nobody bothered us when we either showed up early to our cabana or stayed a little bit late in our cabana. The North Pool, which I had read in other reviews and now personally observed, seems to be the livelier pool with a lot more younger kids. That pool has 11 cabanas; 8 (A-H) on the side of the pool closest to the Hilton buildings and another 3 (I-K) on the beach-side of the North Pool. There are 3 additional cabanas (L, M and N) which are kind of tucked away in, what seemed to be, a more private area on the beach-side of the South Pool. These are not directly at the pool; rather, there is some foliage and a little pathway in between those three cabanas and the pool. I saw this area get roped off for a private event on one afternoon. The South Pool, which was the more serene pool, has another 10 cabanas surrounding it. On the beach-side of the South Pool there are 6 cabanas in two groups. There is a group of 4 adjacent cabanas (O-R) and another group of 2 cabanas (S & T). On the hotel-side of the South Pool, there are 4 additional cabanas arranged into 2 groups of 2, with cabanas U & V being closest to The Westerly and cabanas W & X being just slightly further away from The Westerly. I posted a video on YouTube showing what the shade situation was in some of these just before 10am. Just search for, “The Hilton - Westerly Aruba South Pool Cabana Walkthrough”. Oddity: As of 22-June-2026, the maps on both the Hilton Aruba Beach Services and Resort Map on the Aruba Hilton’s website, still show an active area of construction/closed pool just south of the footbridge that crosses the South Pool. It’s odd that they haven’t updated that picture to show the entire South Pool, including cabanas S-X, especially given the well-expressed online concerns, which pretty much everyone considering this resort has had over the last 1+year, regarding construction. Even the Westerly concierge shared a similar photo with me, in an email prior to our arrival, showing construction over the South Pool. When I received that pic, I had to ask for clarification as to whether South Pool was actually fully open or not. They confirmed, and I can confirm as well, that the South Pool is fully open. It's strange to me that updated information regarding The Westerly's construction, its impact on the rest of the Hilton property, and the opening status of the South Pool was so difficult to obtain from official sources. Oddity: In May of 2026, when I was trying to figure out the cabana situation at this resort, Pool Cabanas (S, T, U, V, W and X) were consistently only available to book one day prior to their day of usage, whereas all of the other cabanas could have been booked, as I stated previously, 14 days prior to their use. Coincidentally, those particular cabanas are the ones which are closest to The Westerly and were all in those same areas shown as still being under construction on the resort maps. With no explanation for the different booking timeframes online, I reached out to the Westerly concierge team for clarity and was told that they were currently unavailable for booking because the property had been hosting an event and those cabanas had been reserved for that purpose. In our case, we are trying to book a pool cabana as close to The Westerly building as possible because of my wife’s recent knee surgery and her difficulties ambulating. Although not initially available to us, the concierge was able to book Cabana V for us for the duration of our stay. - Cabana Amenities All of the pool cabanas are pretty much identical. They all include a round cooler-type table stocked with ice and water, chair towel coverings, two chaise lounge chairs inside the cabana, and two additional sitting chairs positioned at the foot of the lounge chairs. While walking through the 2 pool areas, the only difference we noticed is that the cooler-type table was slightly different at a couple of the cabanas at the North Pool. Each day, our cabana was already stocked with water and ice in the cooler. As we arrived, we would put our outside drinks, beers and food in them. The cabanas all have the same fabric-type of shade system. Although these are adjustable, using the spring-loaded rods that anchor the fabric location on the right and left-hand sides, they seem to already be set up for optimum shade based on the particular cabana’s location. As such, there is no need to adjust that fabric. The Beach Services stock photo of the cabana shows the shade as being evenly positioned over the top and sides of the cabana. Ours was set so that our fabric shade was skewed towards the north side. We never had to move that at all. The cabanas all have a wooden-slatted back that allows for a really good balance of shade while still allowing for good circulatory flow of the island’s balmy breezes. In addition, they all have a metal desk-type piece of furniture that has an additional storage area with a closing door underneath it. Ours had extra towels in that storage area, but there was enough room for us to store some personal items in there that we preferred to have out of sight. The cabinet doesn’t lock but, frankly, we didn’t see any reason that there would be a need for a locking area on that, as the resort is really safe itself. None of the cabanas, at least that I saw, had power outlets. At some point during the day, one of the cabana attendants comes over and gives you a snack. During the three days that we were in the cabana, the food/snack we were given was 1) oatmeal raisin cookies 2) fresh-cut pineapple cups and finally 3) fresh-cut watermelon cups. On the Beach Services website, it clearly states, “Amenities are provided for 2 persons”, but there were 4 of us and we were always given 4 of everything. - Arriving at the Cabanas After checking into the hotel, but not into our room as we had arrived at the property at 9 AM, we simply checked our luggage with the Bellman and walked down to our cabana. Everything had already been set up by the attendants. The chaise lounges and the small pillows on them were already covered with towels. There were extra towels already on top of the storage desk and there were even more extra towels inside of the storage cabinet. In addition, and at the request of our concierge, 2 extra chaise lounge chairs had been pulled over and placed in front of our cabana because there were 4 of us. Those 2 extra lounges had the same towel coverings on them as well. That was an extra nice touch on the part of the concierge and cabana attendants. A resort staff member approached us, at some point after we began using the cabana, to make sure that we had checked in at the main Towel Hut. I had not, and didn’t know that was something I should have done, so I went over and spoke with the staff there. Basically, they just wanted to confirm who I was, get my room number and have me sign into the cabana. This is something I only had to do on the first day and did not have to do on subsequent days. Nice Touch - in addition to asking for my name and room number, the woman at the towel hut was interested in my Hilton Honors status, I believe so that they could apply any available discounts to the cabana rental. I did not have any, but I appreciated their attention to that. The cabana rentals automatically have an additional 15% service charge on top of the rental fee. As frequent travelers to Aruba are aware, the service charges are split evenly among the workers, not just the ones who are attending to you. Not having been informed of that additional service charge and only finding out later, I now realize that I over-tipped the cabana attendants. Although worse things have happened, it would’ve been nice to know that ahead of time. There are no cabanas, or other seating, that are specifically reserved for guests of The Westerly. But there is a difference in all of the pool lounge chairs beginning immediately on The Westerly side of the footbridge that crosses the South Pool, whereby the lounge chairs south of that bridge, I’m talking about the ones outside of the cabanas, all have the same extra plush cushions as the ones inside all of the cabanas. The pool lounge chairs along the North Pool and along the part of the South Pool that is north of the footbridge do NOT have those cushions. I covered that in one of my vids. On our final day, our cabana’s cooler had ice and water bottles in it, but the cabana had not been fully set up as it had on the prior days. I’m not sure what happened on that day. I went over to the towel hut and requested some towels for our use. We then used the extra towels that had been in the storage cabinet in our cabana to cover the cushions on the chaise lounges, but we were never able to get the towels set up as well as the attendants had on the previous days. Unfortunately, I failed to pay attention to how those towels had been arranged/tucked in (and didn’t think to look at the videos I had already taken), so our towels just kind of blew around that day. That said, the two gentlemen, who were the cabana attendants in the time that we were there, were working tirelessly from right around 6am until well into the afternoon. I got a good chance to watch them from our balcony at The Westerly while I enjoyed my morning espresso. Those guys were constantly setting up cabanas, cleaning, power washing the fabric coverings on the cabanas, power washing the pool decks, power washing the cushions and pool furniture, setting up umbrellas and filling cabana coolers with ice and water. Those guys were busy all day. - Beach and Ocean Prior to our arrival at The Westerly, we had been staying at another resort on Palm Beach, a resort which claims, like most of the hotels/resorts down there, to have the “best beach in Aruba”. I had previously done a review of that resort, so I’m not going to name it here. If you’re interested, you can just look in my profile. The ocean quality at The Hilton property was noticeably better than what I had experienced previously in the Palm Beach area of Aruba. The ocean floor has a sandy bottom and there is no disgusting mud-like, lake bottom grossness which I personally observed at other resorts just north of here on Palm Beach. There is a little bit of seagrass in a tiny bit of seaweed as you venture out deeper towards the outer part of the swim area, near the buoys that demarcate the boating area from the swim area, but the water is crystal clear and doesn’t smell bad. I was able to get some nice underwater videos of fish and some videos that showed how unbelievably great the beach/ocean is in front of the Hilton. - Next Level Cleanliness I think it has to be mentioned how pristine this resort was everywhere. I could not believe the amount of people at this resort who were cleaning constantly. There was no debris anywhere on the resort. The pools were immaculate. The grounds amazing. The crew at the Hilton strives for Disney-level cleanliness and they probably are even exceeding that. Absolutely amazing how clean this place was. - Restaurants & Shops -- Shore Club – We had lunch one day at the Shore Club. The service was fantastic. The staff were all smiles. The drinks were amazing. The food and drinks were great. This place is pretty expensive, but it had such a great vibe and was so incredibly convenient that I wish we had eaten here more. Check out the pictures of the burger, tacos, spring rolls, salad and desserts associated with this review. You must try this place! -- Sunset Bar – We had a light dinner here on the evening before our departure. Food was good. We didn’t have drinks that evening because we were traveling the next day. We sat at a high top near the bar. The warm breezes coming through here were absolutely amazing. It was a great endcap to our trip. That said, this place has a very odd high-top table set up. There is no way on earth that the chairs and the tables were ordered together. I’m over 6 feet tall. When I was sitting at a high-top table, the level of the table is right around the middle of my chest. Either the chairs are way too short or the table is way too tall. It was actually kind of comical for the kids and my wife. The table was up by their upper chest areas. Had that been done at the bar, at least they could claim that it had been done intentionally, just because they ‘set the bar really high’ at this property. That would be funny. -Oscar’s Market They sell soda, soft drinks, seltzers, waters, wine, champagne and beer. Noticeably missing, at least for me, they don’t have any IPAs or craft beer. That was so disappointing for me. Not offering good beer, even in a can or bottle form, forces people who actually want to drink a decent beer to buy it off campus. Pretty much every other hotel in that area at least had a selection of one or two IPAs in their stores, usually the ones from Coronado brewing in San Diego, but anything would’ve sufficed. I spoke to someone who said that the IPAs weren’t selling, so they stopped carrying them. I’m sure they’re still carrying a lot of stuff that doesn’t sell great, but that’s a huge oversight. That forced me to go to Uni Casa Supermarket, up at the Rotary, and back over to Super Food when I needed to restock my supply. Oscar’s has snacks, sandwiches, chips, salads, baked goods, coffee, etc. The big thing here, at least for my kids, was the gelato. They have a pretty good offering of flavors and my girls said it was delicious. -Tradewinds This store was great! If you forgot something for your trip, they had it. They had a slightly bigger selection of beers than Oscar’s, but still no IPAs or anything I would drink. They had liquor, a bigger wine selection, sunglasses, sunscreen, all high-end stuff. Great store and really attentive staff. -Beach Bites We did not utilize the Beach Bites service from our cabana. That said, the people in the chairs near us did use it. Their food looked great. I saw the pool and beach servers walking around checking on everybody, including us, several times throughout the day. They were all over the place. They were down on the beach taking excellent care of the people in the palapas. If you’re coming to this resort, have no fear, you will be taken care of.
Overall good experience but they keep raising resort fees. Also the cab drivers keep playing games with fees. We’ve been coming here for years and it’s always $35 from airport. We were just here in December and still $35. One the way to hotel $41 and that was the long way. On the way back it was $45 which is ridiculous. The didn’t want to argue at the moment but I can’t stand when can drivers take advantage to f people. Do better.
Clean, spacious, quiet rooms. Impeccable service. Club reservations a must! Breakfast spread extensive and yummy. Midday offers snacks that sub for a light meal. Happy hour also has snacks. Drinks are okay - wine/beer better option. Spa is delightful. Rent a palapa for best beach experience - recommend first or second row.
ubicacion
nada todo perfecto
Beware: Serious Health Hazard I contracted Salmonella at this hotel and was hospitalized for three days upon returning to the United States, suffering acute kidney failure due to severe dehydration. Despite the severity of my illness, management denied all knowledge and accepted zero responsibility. They couldn’t care less about the health and safety of their guests. Third world treatment. Avoid this contaminated hotel.
Wonderful stay, got special service every morning with a big smile from Lilliana at Laguna restaurant. She makes the morning even brighter at a pretty spectacular place.
La ubicación la instalaciones.
La atención de algunas personas
Worst customer services at higher levels of management. Much better options up and down the beach.
We loved this hotel. We stayed on the 8th floor, in a Palm Beach Club room and it was worth every penny. The concierge service here was better than anywhere we have ever been. Special shout out to Vicky, Janice and Edwin who were absolutely amazing and helped make our trip wonderful. They are the best! Vicky knew our names and what we wanted to drink at the afternoon receptions after the first day. She even made me a special cocktail which is now call "the Vicky". Leaving day is always sad, but Vicky made me smile by giving me cookies, which she knew I loved, for the trip home. This was our first trip to Aruba, but it won't be the last. The hotel was beautiful and clean. Everyone very nice. Beach is beautiful. You can rent an ocean front palapa two weeks before arriving. We are beach people so this was great for us. Worth renting. There are free ones but they are in the back. The first two rows sell out fast so if you want one, don't wait to secure it. We rented a pool cabana on our last day. Also great. It comes with a safe and a table/cooler which was very nice. restaurants and bars were all great. Just know that an 18% gratuity is automatically added. You may or may not want to add more. Our room was always clean. The only complaint I had the entire trip was towards the end of the week they stopped refilling our coffee bar. We did leave gratuity in the room, so this surprised me a little. It really wasn't a big deal though since I could go upstairs to the Palm Beach Lounge and get coffee. They have a machine that makes lattes or many other choices. Janice shoed me this on our first morning and I loved it. I just like it in the room because I enjoy sitting on the balcony looking at the beautiful water with my coffee first thing. The new Westerly is now open and they had a grand opening party while we were there. Guests of the hotel were not invited, and one of the pools was closed down for two days to prepare for the party, so that was kind of a bummer, but not enough to spoil a minute. We loved how excited all of the Hilton employees were about the new tower. It looks and sounds great. Maybe one day we will try it, but as long as Vicky, Janice and Edwin are at the Palm Beach Club, we will probably just stick with them? We will definitely be back.
The resort is amazing. Great location, just walk out the front doors and there are plenty of restaurants and shops. Plenty of beach and large pools. No issues finding a spot to sit when we traveled in June. The coffee shop has great coffee, sandwiches and snacks.
We stayed at the Hilton late May. We had 2 rooms. Our request to have the rooms nearby was honored. We upgraded on arrival to Aruba Tower and Palm Beach Club and I have to tell you it was worth every penny and then some. Concierges at the club, Vicky, Janice & Edwin are great! They really go above and beyond. My daughter had an allergic reaction and they immediately found a pharmacy that was open early in the AM. Next day Janice brought balm for my daughter when she saw the issue. That kind of service is what makes this hotel stand apart from others. Location is awesome. It is more spread out than other resorts nearby and doesn’t feel that crowded. I love the fact that you can reserve the palapas ahead of time (there is a fee yes) but it is well worth it not to have to get up early and play the idiotic towel games that nearly all of the resorts do. Beach service was great as well. They come around often to take orders for food and drink. Great resort. I almost never want to come back to the same resort twice. Hilton Aruba makes me want to come back.
Solid all around. Great location and overall a really great stay. New construction looks good. Plenty of room around umbrellas compared to Hyatt area and feels less crowded. Serious drawbacks for consideration include: 1. Bed / pillows 2. Some food/drinks 3. Reservations 1. The bed is horrendous. (Aruba Tower). It was so firm and uncomfortable that I’ll book elsewhere for this factor alone unless they’re replaced by my next stay. Pillows were like sheets of paper but we didn’t ask for replacements so that’s on us. 2. Laguna breakfast is 5 out of 10 might not be worth it if you’re considering a package. Selection is good and some of it was good but a lot of it was not. Sunset grill and bar/restaurant food were pretty good and fairly priced considering. While the new bar is cool $24 margaritas is kind of over the top. I’ll be bringing a cooler, tequila, and limes next time. 3. Specifically requested adjoined rooms or close by for a family reason. Even settled on can you a least put us on the same floor. This was requested several times months prior to arrival. Unless you wanna pay the fee ($25 per night per room) for the guarantee which I’m not paying because it seems like a money grab they will not even try to help you out which was pretty disappointing. Can’t even manage to get two rooms on the same floor seems like you’re not even trying, I think it’s their way of making you pay the fee. I’m sure someone mentioned the service fee on food/drinks but I’m wondering if that’s making the some of the staff less friendly (bartenders)
Playa tremenda. Desayuno genial.
Nada.
Can’t beat that beach!
Overpriced. We ended up going to surrounding properties to eat and drink.
Great location and great staff
A bit overpriced for what you get
Excellent Resort. Very clean resort, nice pools, ocean is amazing. Easy access to bars and restaurants at the hotel. Located in a great spot adjacent to the nightlife.
Stayed here this past weekend for 3 nights and loved it here! The resort is fairly huge, staff are friendly and location is perfect (near restaurants, bars and shops). HOTEL: Got an Ocean View Two Doubles Room in the Curaçao Tower—room was decent size, clean and comfy and had the amenities we needed (fridge, coffee maker, safe, etc.). The “ocean view” was FAR, you could barely see it! More like a garden view in my opinion—but we did have a balcony. Order room service once—found out they only offer breakfast and dinner, no lunch. SUNSET BAR: Casual spot to grab drinks and light bites! Elvin made delicious Frozen Pina Coladas and White Tea shots for us. Tried the Lobster Roll, it was good. EFOREA SPA: Loved our couples massage here! The ambiance was so relaxing, and masseuses did a great job! On the pricey side, but worth it. BEACH: View of the ocean is beautiful here!!! We reserved the “Oceanfront Lounging Experience” to ensure we got the hut umbrella, lounge chairs, towels, water and most importantly, a reserved spot right in front of the ocean. Service was lacking here—was hard to flag down a server when we wanted to order more drinks and food. CASINO: Fairly small, has a few tables and variety of slot machines. Non-smoking. There’s a bar, but you get free drinks while gambling. If you sign up for their players card, you get I believe $10 free play!
From the moment we walked in, we felt so relaxed and welcomed by the staff. Stayed on the 7th floor in the Aruba tower, with a perfect view of the pools and ocean. King room was spacious and clean, with a balcony, and came with access to the Palm Beach Club. Having access to the Palm Beach Club was incredibly convenient. We did breakfast and lunch there most days. My wife loved the food, everything was fresh! I have a gluten allergy; they had a separate case full of gluten-free bread, muffins, and donuts, and prepared gluten-free sandwiches ahead of time for lunch. The concierge dedicated to those with club access helped us with any question we had. Outside of the club, every employee we encountered was pleasant and helpful. In mid-May, we were able to find chairs most days (non-shaded chairs were generally available), and we were allowed to sit in the back rows of the palapas for free if it wasn't crowded. Pools were amazing and big enough to have your own space. Staff was constantly walking around taking drink and food orders, and there were resort bars right there. While soundproofing of the patio doors kept outside noise out, it wasn't so great between rooms. It wasn't an issue for us, but bring earplugs if you're a light sleeper. Location is PERFECT! 50+ restaurants and bars within a mile, shopping right outside the door, and smaller stores for sundries/liquor. We walked to at least three bars/restaurants each night and (just like every other part of the island) felt totally safe.
Todo
Todo
We are returning guests at this resort and each time vacation at the Hilton we are always satisfied . The new shore club bar was fantastic due to great drinks and food but most of all the staff. We continue to return to this resort because of the staff which are phenomenal. Some of the staff that always make our trip special are: from the shore club bar: Steve, Winnie Towel hut ladies are always welcoming and helpful with a smile each day. Front desk and concierge are always awesome including Silvio and Christian . Sunset bar staff were also stand outs. Room was updated and clean. The hospitality at Hilton Aruba is second to none. We will be returning in July .. Christina DeSimone David Martin
This property was amazing overall — clean, centrally located, and extremely friendly staff throughout our entire stay. Every interaction with the employees was pleasant, and the customer service was consistently excellent. The on-site restaurant, Sunset Grill, was hands down the best meal we had in Aruba. Honestly, all the food we had on the island was excellent, but Sunset Grill was on another level. The quality, presentation, and execution felt like true high-end chef-quality dining. We actually found ourselves comparing every other meal we had afterward to the food there. The only reason I couldn’t give a full “excellent” rating was due to the construction noise. We stayed in Building 3 in an outside-facing room, and construction work on the Hilton property started very early each morning — around 4:30 AM. One morning we were woken up by a vibratory roller compactor that literally shook the entire building. Another morning it was metal buckets being dragged down the road near our room, and another day was nonstop backup alarm beeping from construction equipment between 4:30–6:00 AM. To be fair, I believe if we had stayed on the inside-facing rooms of the same building, we probably wouldn’t have noticed most of the construction at all — aside from the roller compactor shaking the building. That said, we absolutely loved the property and would definitely return. Next time, we may consider upgrading to a different room location, even though we really only used the room to sleep and the view itself wasn’t important to us.
Hotel lindo e localização perfeita . Comidas e drinks muito bons . Funcionários educados e solícitos .
Não tenho do que reclamar .
La piscina y la playa.
El desayuno repetido (al menos para mi estadía que ha sido 1 semana). La zona de la piscina cobran por espacios y uso de sillones (eso es fatal). La zona de la playa tambien cobran por las primeras filas (es vergonzoso).
This was an amazon getaway for our anniversary trip! White beaches, great sunsets and a constant breeze that kept the heat at bay. They have three pools and an area sectioned off to swim in the ocean. Staff were attentive, friendly and hospitable. Overall great experience!
the beach was amazing. the ease of getting around the property was good.
the pillows was too soft which made the bed seem uncomfortable, which made my back hurt each morning I got up.
As a Lifetime Diamond member I have spent well over a 1,000 nights in Hilton properties worldwide and this one is at or near the very top of my list of favorites! The property is immaculate and recently renovated. The staff is top notch. The Palm Beach Club is a fantastic recent addition. On a personal note, this property does a phenomenal job of recognizing my Lifetime Diamond status and that is much appreciated. We've visited Aruba 3 times in the past 8 years and this property evolves and gets better with each visit. We can't wait to return and check out The Westerly addition. I highly recommend this property if you're looking for a resort to spend high quality time at in the Caribbean!
This was my family's first time to travel to Aruba and it did not disappoint! The Hilton was a great choice for us. It's super walkable to a ton of great restaurants. The staff was great around the resort and we received some great recommendations. We had two adults and one teenager and I feel like the Hilton was the right choice for us. We'll be back! :)
Top notch! Would absolutely recommend staying here. The staff are friendly. The resort is clean and inviting. The pools are excellent. The bars are plentiful and the food is very good. The beach is stellar! Rent a palapa for the day and chill on the beach. The waters are calm and the sand is very soft. We arrived on my wife’s birthday. They upgraded us to a suite and made certain we had everything diamond members expect from Hilton. A wonderful experience all the way around. They really made sure my wife had an amazing birthday. Thank you Hilton Aruba Resort and Casino!
Just back from a FANTASTIC family spring break vacation at the Hilton and I highly recommend the resort for a multi-generational trip. After 16 couples vacations, most recently over New Year's Eve, this was our first time with kids and grand kids. On this 17th trip, I realized how many things there are for kids to do each day; including Bird Interaction, Slime Making, Dino Dig, and Sand Castle creation. The calm beach and TWO pools are great for kids of all ages. The excellent and friendly staff make each day memorable: For tours, ask for Gabriel at the concierge desk, when our Island tour had to be recheduled, he went above and beyond to ensure it went smoothly. At the Beach Hut, Lika, Maggie, and Angel always greet you with a smile, and make sure you have the perfect Palapa. The Palm Beach Club team ( Vicki, Janice, Edwin, Afroze, and Kimberly), go above and beyond to make each visit a vacation within a vacation! The Shore club is perfect for a casual family dinner overlooking the beach, try the Lobster roll! Can't wait to return in the fall!
The Hilton Aruba is an excellent choice for staying in the Palm Beach area of Aruba! I've stayed at other resorts in that area and found the Hilton to be far superior. It is a very comfortable size, easy to get around. The landscaping was gorgeous! The rooms and all public areas were well-kept and clean, and the service was efficient and friendly. Maggy at the towel hut is a gem - very helpful. Their palapas are a good distance from each other and all have a view of the ocean and are much closer to the ocean than at many other resorts. There is a good selection of restaurants on site, with something for all price brackets and very good food. But in addition, they are conveniently close to many other off-site restaurants. I would definitely stay at the Hilton again, highly preferring it to some other more expensive resorts in that same area.
The Hilton Carribean Aruba was amazing! The rooms were clean, the staff was incredible and the food was delicious! The stand outs were Renny at the gym, who went above and beyond to make our stay enjoyable and the beach and cleaning staff. The rooms were clean, the beds were very comfortable and we thoroughly enjoyed our stay! We will definitely be back!
Quarto
Boxe do banheiro pequeno
The Hilton staff is wonderful in Aruba. You won’t find a warmer group of people to assist you during your daily activities. However, for relaxation and peacefulness it does fall somewhat short because of the amount of children that are at this facility. If you’re looking for entertainment, I would suggest did you go elsewhere as the casino is very subpar and although the dealers are nice management is questionable with their professionalism.
Positives: - location - directly across the street from nice restaurants and shops - beach was clean, quiet and easy to access - room was quiet and comfortable - beautiful guest shop and nice cafe/market for coffee, pastries, gelato and snacks, etc. Negatives: - Overpriced for the amenities offered - no robe; slippers or toiletries. Still not sure what the resort fee was for. - one of the two pools was closed and the workout center was closed for two of my four day stay - Kids everywhere! Since there was only one pool available, it was full of kids playing with water toys and floaties - You have to claim your pool chair no later than 7:30/ 8am or you’ll be out of luck with no where to sit. - Food was below average and pricey. A burger, fish tacos, appetizer spring rolls and one cocktail was $98 w/ tip. Steak nachos at the pool…$28. Much better food options off site. Overall it was ok…but for almost $1k per night and the Hilton brand, I would’ve liked better food and more amenities. -
My wife and I recently had our 9th visit to Aruba. We stayed in the Hilton once again as we enjoy the resort and beach area. As usual, the hotel staff were very friendly and accommodating. We had a wonderful dinner at the Sunset Grille restaurant. This was our first visit since the hotel had completed most of its renovations. All of the restaurant and bar upgrades were very nice! The location of the hotel is perfect with access to a very nice section of the beach, as well as a lot of restaurants and shops across the street. Our only complaint was relative to the beach area. The hotel reconfigured their Palapas so that they are much closer together than before. This would not be so bad except that they also eliminated their rule about wearing ear buds or head phones for music. With the Palapas closer together, more people on the beach, and now no controls on people playing their music loudly, we found it to be less relaxing than before. We had a group on at least 2 days while we were there who played their music very loudly. Considering they were sitting a row behind us, it really detracted from the previously peaceful environment. If you're going to pack people into tighter conditions, it would be better to have controls on noise so guests aren't subjected to music they don't want to hear. Otherwise, we had a very enjoyable visit!
Quite noisy at night in the Aruba tower junior suite to say the least. We only came because we had a captive insurance meeting for my husband’s companies….. didn’t appreciate the booking process and trying to speak to a actual person let alone a person that worked in concierge is a no go. Totally different experience from another trip that I booked for my family in Eagle Beach in May at the Bucuti and Tara. Any who … this place is great for families or for rowdy folks that like to party like it’s 1999. Hey I aint judging it’s just not for me. Honestly the property is beautiful and maintained well and housekeeping is fantastic. Food Meh… but if you want a lively experience the Hilton will certainly not disappoint. Loved the inside dining experience at sunset grill quite impressive. I loved Angel at the palapas activity tent and the palapas are lovely but the service is lacking and the drinks …. Well there is not any alcohol in it at all!!! Get your own drinks at the shore club or hit the tradewinds shop in the Aruba tower for your own booze enjoyment! Loved Oscars Market and the friendly people who worked there. For me Imma stick to my boutique hotels….
Family experience is great. Not a big fan of the casino. I have a rule of thumb that bad luck is not an accident at a casino. Been to this place twice, and 5 of first 10 rolls on craps tables are 7’s both times. Maybe it is a coincidence, but I don’t argue with bad luck.
Please be very careful if choosing this hotel. Our experience started off poorly. When we arrived at the hotel we were a few hours later then our expected time due to a security issue that closed the Aruba airport for hours. Upon checking into the hotel we were assigned a room with two double beds not the king size bed that was on our reservation. The front desk clerk did not want to correct this issue, stating that the hotel was fully booked. At one point we were informed that the reason was because we booked from a third party (travel agent) another reason was that we were not Hilton members, (which was not true because we have a Hilton member number). We also talked to other guests who booked directly through Hilton and had similar issues. It took two days and a lot of stress to be moved to another room. Things went from bad to worse being that the next room the mattress was as hard as cement and the view looked like a third world country under attack. There is a lot of construction going on in this hotel. One pool was completely closed. So after a few restless nights we went to the manager Germaine who did her best to move us away from the construction area with a slightly more comfortable bed. During our 9 day stay we had to change rooms three times. This was not acceptable. Germaine was the most professional and caring employee we met at the front desk. No vacation should ever be this stressful. I do want to mention that the location of this hotel is great. The breakfast staff, beach/pool staff, and housekeeping staff were excellent. The front desk employees are in need of some intense training.
This is my third stay here and will probably be my last. “Upgraded” to a ocean view room. I see a sliver of ocean from the back of the Curacao tower (6th floor). As I write this, it is 2:27 am and the music is blasting. It is a nightmare. The room was recently renovated but is small. The elevators are nasty. Slow and they smell all the time. I dont want to stay anywhere where I need earplugs to sleep. This is my 8th time and never had a bad time until now. Complete trash.
The property is beautiful and in the perfect location on the island. I think it has the nicest beachfront. The restaurants and bars are comfortable and appealing. All the facilities and activities offered for kids and adults are wonderful. Everything is very well kept. What made the trip extraordinary was everyone working at the hotel we encountered. I have never been around such a friendly and accommodating group of people. Thank you for all your hospitality!
We just completed our 7th stay at the Hilton Aruba, and our fifth consecutive trip since 2022. We now come back every year for our wedding anniversary and thus far we have never been disappointed. The location is paramount, and the staff are a well oiled machine - we’ve met the same friendly staff year after year and it’s obvious they are a tight knit family; they all take their jobs very seriously and universally strive to make the guest experience top notch. I have never seen such hard working staff at a hotel before - I hope the management appreciates their efforts. The food is consistently good, though I do have an ongoing complaint about the lobster roll - it used to be amazing, but the past 2 years it has morphed into a $36 mayo drenched hot dog roll. I sent it back last year, and I sent it back this year after first asking if it was good and being told it was large and delicious. A small quibble, but a letdown nonetheless. I otherwise ate the fish tacos for lunch all week long and they were delicious. Laguna for breakfast is solid, and the omelette lady is fantastic. I think she was there every single morning so I hope she gets a day off! We tend to eat offsite for dinner but we do have our anniversary dinner every year at the Sunset Grille and every year they give us a complimentary dessert with a little “Happy Anniversary” decor thingy. So special. Food is good here but it’s getting very pricey for the taste, portion size and quality (solid…but there are better options across the street). We dined one night at the new Shore Club and were dumbfounded they offer the same lunch menu as dinner - that’s a change from the old Gilligans, and it’s weird. We ended up having a hamburger and nachos for dinner since we didn’t want to repeat our lunch choices. We didn’t mind the second pool being closed for renovation because we stayed on the beach the whole trip, but it seemed the open pool never really got super crowded when we walked by, so that seemed good. The renovations have definitely made a positive difference overall and we are already planning our next trip in 2027. Probably can’t afford to stay in the new tower, but that’s ok - we love the Bonaire tower and prefer it there. Room was always cleaned on time, all our requests (not many) were met, and our expectations were met or exceeded the entire trip. We really love it here. Thank you to everyone at the Hilton Aruba for making our 7th trip here super enjoyable and relaxing. Can’t wait to see you next year - keep our room ready! PS - there is a really negative review on here with someone complaining about the second pool being closed and the website not describing that, along with a bunch of other gripes. Ignore that review. The website is very clear about the renovation status and the negative experience described by that reviewer has NEVER been our experience after 7 different stays. We have traveled all over the Caribbean and sampled all the major Hilton’s - the Hilton Aruba is the crown jewel, hands down. Now if they just improved the lobster roll, everything would be perfect. (kidding)
Our stay at Hilton Caribbean resort and spa was absolutely unforgettable, and much of that can be credited to the outstanding service provided by the staff. A special mention goes to CKaren De La Cruz and Vicky at the Beach Club concierge, whose professionalism and warm hospitality truly elevated our experience. As a frequent visitor to Aruba, having stayed at various hotels, I can honestly say that the level of service provided by CKaren was unmatched. Her attentiveness, combined with her friendly demeanor, made us feel incredibly welcome. During the New York blizzard, when many of our flights were canceled, CKaren went above and beyond to help us with alternative arrangements and ensure our stay remained stress-free. It’s rare to encounter such genuine care and dedication, and it made a world of difference. Thanks to CKaren and the team, our visit to Aruba was everything we hoped for and more. We’ll certainly be returning!
I stayed at the Hilton Aruba Caribbean Resort & Casino and had a wonderful experience overall. The property is beautifully maintained, with lush tropical landscaping and direct access to a wide, clean stretch of Palm Beach. The beach staff were attentive and made it easy to relax with lounge chairs and shade whenever we needed it. The rooms were comfortable and well-kept, though a bit more modern décor would make them feel even more upscale. Housekeeping was consistent and thorough throughout our stay. The pool areas were lively but never overcrowded, and there were plenty of activities available for both relaxation and entertainment. Dining on-site was convenient, with several good options for breakfast, lunch, and dinner. The quality of the food and service made it all the much better. Especially watching the sunset at the restaurant. The casino and evening entertainment also added a fun element without being disruptive to guests who preferred a quieter atmosphere. What really stood out was the staff — friendly, professional, and genuinely welcoming. Their hospitality made the trip feel special and stress-free. The manager on duty was Anastacia and she immediately recognized me as a Hilton Honors member and went out my way to improve my stay even by recommending an upgrade of my room to a better view. Overall, the Hilton Aruba is an excellent choice for travelers looking for a beachfront resort in a prime location, with strong service and plenty of amenities. I would happily stay here again.
poloha a plaž
stare izby vyhkad bocný na more a hluk z ulice po polnoci
We have been coming to the Hilton here in Aruba with family for about 6 years. It is always one of our favorite trips. The hotel is convenient to everything. Everyone is very friendly. Jayden was amazing at check in. Very accommodating and Alexander at breakfast always had a smile and good conversation! They keep improving and updating the hotel and the property is beautiful! We are already starting the countdown to next years trip!
Don’t ever go here… The place sucks, and the service is worse… Unfortunately, I took my family to the Hilton Aruba Carribbean Resort and Casino this week… From the second I arrived, I realized it was a gigantic mistake… Upon check in, I learned that my room was not yet available- minor inconvenience… Then I found out that one of the property’s two pools was closed for renovations, something that was conveniently left out when I booked the stay… The staff responded by telling me that the closure was disclosed on their website… After two days searching the website (on the hotel WiFi, which is virtually unusable its so bad) I found no mention of a closure… I did find wonderful prose and beautiful pictures extolling the wonder of Hilton’s two pools… They’re full of it- total liars… I then tried the bar, figuring an adult beverage might take the edge off… Nope… The vodka and soda I ordered was almost completely devoid of alcohol… To date, it’s the most expensive club soda I’ve ever purchased… The restaurant was equally poor… Hamburgers like hockey pucks, buffalo chicken wraps without buffalo sauce, and flavorless fries that tasted like they’d spent a decade under a heat lamp… When my room was ready, I went upstairs… Once inside, I was greeted by the air conditioner so loud I wondered if there was a trucking depot nearby… The furniture featured drawers that barely opened and closets with broken handles… To say that the room was old and worn is a generous description, as it looked like it was last remodeled circa 2002… My complaints to many staff members have yielded countless “I’m sorry, but tough sh-t” like responses… No accommodations, no exceptions, no discounts- not even an offer of lousy and worthless Hilton points… They even denied my request for a late checkout, citing the hotel’s fully booked status… Needless to say, I’ll NEVER stay at this dump again, nor any other Hilton property for that matter… As a lifetime Platinum Elite member with Marriott, its clear to see why Hilton is the Walmart of accommodations… If, like mine, your group decides to vacation here, immediately replace the decision makers or find another group… My advice to any traveler considering this property would be to stay ANYWHERE else on the island… This hotel and its staff flat out suck…
Arrived at the Hilton late due to the Aruba airport shutdown on February 9, 2026. The room I booked was not the room I was assigned due to a booking mistake made by Priceline.com I was tired and cranky. The Front office manager (Elton Trezil) was kind and understanding. He went over and above to make my stay as pleasant as possible. He even helped me deal with the Priceline people who made the booking mistake. I really enjoyed whole Hilton experience as a result of Elton’s efforts and kindness. We loved the restaurants, beach, and grounds. Perfect location. Hilton is lucky to have him!
My husband and I visited Aruba for the first time over Valentine's day and stayed at this hotel/resort. Overall it was a great stay, the grounds are beautiful and easy to navigate. It's also centrally located on the main street in "Palm Springs". The great location made it easy to explore the area and get something to eat. The area around the hotel is styled after South Beach, Fl, but cleaner and safer, with lots of shopping and restaurants. The beach was easily accessible and you could access DePalm Pier next tour or continue to other hotels. Our room was well appointed, large with a balcony. It was advertised as "partial ocean view" but had a good view of the beach and water. A rooftop was to our right but it wasn't a problem. We stayed in Aruba tower but all of the towers are lined up next to each other. I think our was furthest away from the construction. They are still working on the newest tower and what looks like a new pool or pool expansion. The construction didn't have much impact on our vacation except that the one pool was closed, but there was another large pool that was open and plenty of seating/lounge arrangements around the pool. There was also a deck area with lounges that was very comfortable, although it wasn't by any water. However, it was much less crowded than everywhere else. The hotel was clean and very typical of Hiltons. Staff was helpful, although there were clearly some trainees who didn't have as much information as the more experienced staff. The casino was relatively small with a decent variety of slot machines but only one open roulette table, 3 open blackjack tables and 1 poker table. We were there on a Saturday so I was surprised at how quiet the Casino was, but people walked around a lot at night, a lot like South Beach, so less likely to be in the hotel. We had a couple of hiccups but nothing that would stop me from going back. We arrived in the early afternoon and went to get lunch. We arrived at 2:50 and didn't realize that happy hour started at 3 pm with discounted drinks. Unfortunately, our waiter didn't mention it when we ordered our drinks at 2:55 and, when we asked about the discounted prices at 3:05 he said it was too late to change. We tried to address it with multiple staff who kept referring us to someone else. Ultimately, it was $12 but it was more the annoyance that they could have mentioned it or waited the 5 minutes to put the order in. We went to have breakfast at the Laguna. We didn't want a lot of food but waited a long time for a fruit platter and acai bowl. The food was underwhelming. We are gold status and supposed to have a discount but it wasn't applied. This was consistent that staff didn't seem to know what discounts/specials to apply to guests. Oscars Market was nice for quick snacks. It also featured Lavazza coffee and a good variety of gelatto. Overall, a great stay at a good hotel.
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El precio
We stayed at the Hilton for 10 days. The check-in process was seamless. Unfortunately we were assigned a lower floor, odd numbered ocean view room that really just looked at the roof. This was disappointing, though the other two couples in our group were higher up and with even roof numbers had better exposure. We asked if we could be moved but the hotel was fully booked. In the long run it didn't make that much of a difference to us. The rooms are just rooms...nicely decorated and our bed was comfortable. Breakfast was included with our package so we went to the buffet most mornings. The buffet, though not large, had enough options for us. My husband used the gym a few times. It is on the small side and was pretty busy in the mornings. In my opinion, the Hilton is located on the best part of Palm Beach. We liked that we could walk out the back door to access lots of dining options on foot and the waterfront is beautiful. The majority of the pool was closed during our stay due to construction at the Westerly, but the part that was still open was immaculate. There was lots of lively music around the pool later in the afternoon. We used an ocean view palapa each day. These need to be booked ahead of time and are added to your bill. I would say that this resort is a bit expensive. Food, drinks and palapas add up pretty quickly. We did use the beach service on occasion (amazing mojitos) but also often brought our own drinks and snacks to the beach. Despite being in a busy area we found the resort to relaxing and quiet enough for us. We loved going for a big walk early in the morning along the boardwalk and then down to Eagle Beach and back. This made us feel like we had earned the right to hold down a beach chair for the rest of the day. If you are headed to the Hilton you will have a good time and will find the property to be well maintained by attentive employees. When we return to Aruba we are likely to try a different resort but would also return to the Hilton if the opportunity presented itself.
Fantastic hotel. Absolutely beautiful grounds, updated and spacious rooms. Gorgeous beach area and friendly staff. Housekeeping did an immaculate job in our room everyday. Convenient location with walking access to lots of restaurants and shops. Would stay again 100 times!
After nine years away from Aruba (we used to have a time share at the Divi Phoenix), Carol and I decided to go back for a week, and we picked the Hilton because we stayed at this hotel on our first visit there, when it was a Radisson. Perhaps not surprisingly, the island has greatly changed in nine years, and, as is often the case, not all for the better. It is much more built up and, of course, more crowded. The one thing that has not been built up is the amount of beach (often less in some places due to erosion), which makes the competition for a place on the sand, with shade, more intense. On this, a bit more later. The hotel dates back to 1957, but it has also been expanded. Part of the layout was familiar from our first stay, and the grounds are still very green and aesthetically laid out. There are still caged parrots, macaws, and a cockatoo, but now they are displayed together in one are rather than scattered around, and they have been made into an educational display. There are several eating venues. We mostly used Oscar's Market for breakfast and lunch (with one breakfast being taken at the Laguna, which is a table service restaurant), but had our dinners offsite. Oscar's is open from 6:00Am to 11:00PM, so it was very convenient. Our room was modest in size, and fine for our purposes, except that it could have used more than just one lounge chair. Our view was nothing much, though we could see the water from our balcony, which looked towards the weest and the massive Riu Palace, as well as some of the ongoing construction of a the new Westerly tower. Oh, well . . . Our biggest complaint is with the method for reserving a palapa on the beach. When it was the Radisson, it was a simple sign-up at a specific time, first come, first served, with no extra charge. Now, despite the much higher room rates charged these days, while there are some available for free (never near the water), most of the palapas can only be reserved for a fee, the highest coming to over $100 for one day if you want it for the whole day. Our friends who have time shares at the Playa Linda tell us that theirs are still obtained, for no charge, by just going down (albeit before dawn) and claiming one in the morning. As I said, this was our biggest complaint about what was a very pleasant and nostalgic stay.
We booked 2 rooms for 8 nights each. Had to leave 1 night early due to the storm coming to the east coast this past weekend. Talked to the front desk personnel(rude) and the manager and showed them the alerts we were getting on our phones. It didn’t matter, they said we still had to pay for the last night. As a matter of fact, we were even charged the resort fee and we weren’t even there. They told us to talk to the director the day we were leaving but he/she would not even come out to talk to us. Terrible customer service, and this was after being there for a full week in 2 rooms. Furthermore, had we gotten stuck there, the hotel was fully occupied. The flight we were on did in fact get cancelled, as did all flights up and down the east coast…..do better for your members, Hilton
Teresa and Elizabeth were excellent! I have gone to Elizabeth for the past 3 years. She does such a great job! Teresa is so sweet as well. These women are awesome! I love them both.
Our stay at the Hilton Aruba Caribbean Resort & Casino was everything we hoped for and more, perfectly capturing the spirit of "One Happy Island." From the breathtaking beachfront to the incredible dining, every detail contributed to a wonderful getaway. What truly set it apart, however, was the genuine warmth and outstanding service of the people. Two members of the team, in particular, made our trip extraordinary. From check-in, Elton Trezil, the Front Office Manager, made us feel immediately welcome. His professional and kind manner set the tone for our entire stay. Understanding we were celebrating, he generously arranged a beautiful room upgrade for us—a gesture that meant so much. It’s easy to see why he is in a leadership role; he embodies a true passion for hospitality. We are also so grateful to Angeline Dijkhoff. Her knowledge and effort secured a perfect beach palapa for us, guaranteeing a slice of paradise by the water every single day. We later learned she is celebrated for her many years of dedicated service at the resort, which clearly reflects a culture that values and retains its best people. The resort's location on Palm Beach is simply ideal. We spent our days on pristine white sand, wading into turquoise waters that never felt crowded. A highlight was The Shore Club, the resort's fantastic new open-air restaurant and bar tucked between the pool and the sea. It became our favorite spot to unwind as the day turned to evening. It was more than a vacation; it was a genuinely flawless experience, thanks to a team that clearly cares. We cannot wait to return.
Located on the lively palm beach strip, this hotel has been recently renovated in many areas. The rooms were comfortable and quiet. The property was clean and the staff were friendly. The beach was okay (prefer a more lush tropical setting) but had plenty of chairs and shade. Easy walk to many restaurants and shops. Not recommended for those looking for quiet luxury; best for mid-range budget and those looking to leave the resort and experience the area shops)
Just the location
Hidden charges all over the place!!! Sustainability, water waste, resort charges a d resort taxes… over $100 a day on top of your room price… stay away from Hilton, other hotels do not charge that way…
I had an issue at the resort. I rather not say!
Everything! The room, breakfast, the beach, the facilities clean and beautiful, love all the trees & plants, the staff very friendly and helpful. We also enjoyed the birds very very much! No complaints at all.
What was not to like
Pros Location was excellent. Pool was small for the hotel size Tropical themed resort was cool Bartenders at Sunset bar were great the nights we were there especially an older Spanish speaking lady super friendly and great with keeping us hydrated and on top of everything. Garden view not bad for our room just make sure to get ateast 4th floor or higher and we were building 3 which was a nice stroll to everything Cons Room was half the size if not smaller than our room at the RIU Fridge broke and our stuff got all ruined. We had 3 fridges in our 4 days there Not all inclusive ***Expensive but that’s all of Aruba**
We’ve been staying at the Aruba Hilton twice a year, for a number of years. We love it there. We were planning on going back in April, 2026. However, we just learned that starting in 2026, the Palaypa’s are not available to be reserved until 2 weeks prior to the day they’ll be needed. It had been 6 weeks prior, before this change. In addition to this, there are now a lot more hotel guests due to the availability of the 161 recently constructed guest rooms. So, if anything, you’d figure the Palaypa reservation time would be lengthened, not shortened. On a sub-tropical island like Aruba, your Papaya (and its location) can often play an integral part in your vacation. Therefore, perhaps management can give us an explanation for their hard-to-comprehend decision. On the surface, it seems to defy logic.
We are regular yearly guests here. Always had fantastic service, from check in, housekeeping, and beach/pool attendants. This Christmas we dealt with the unexpected flight cancellations on 1/3 from Venezuela. This is when you know you have a great hotel. Bradley at reception is THE G.O.A.T! Along with help from front desk mgr Anastasia . They helped secure our same room at a discounted rate for the extra two days. Who could not be happier getting two extra days in Aruba? Everyone we interacted with over our 12 day trip were professional and courteous . Nice to see some of the same faces at breakfast and sunset bar. If management is reading this , the one thing I’d like to voice my concern about is the beach and palapa situation. The palapa’s are being crammed in to fit more in. It’s almost like you have no privacy.
The hotel felt very exclusive. It’s a small resort so not as crowded. We were stuck here when flights were grounded and the hotel staff worked hard to help us with rooms and services. It wasn’t ideal, but they tried hard to make it less stressful for us. Bradley at the front desk was a standout employee, as were Jeremy, William, and Santiago of the Beach Bites crew. We also really enjoyed interacting with the birds daily — paquita, one, two, rolito, pk, Laura, Guapa and Aruba, and of course our favorite, Pepe. They were the sweetest birds and the handlers were the nicest guys ever. Thank you to the hotel staff for helping to make a stressful stay feel less stressful.
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What guests love
Areas to consider
Cleanliness
8.58/10Standard quality for this hotel tier.
Service
9.55/10Many reviews emphasize excellent service including accommodating staff and thoughtful gestures.
Location
9.09/10Reviewed positively for its proximity to restaurants and beautiful beach.
Room Quality
9.04/10Comments on room upgrades and general satisfaction with accommodations.
Amenities
9.07/10Positive reception of pool, cabanas, and family-friendly features.
Value for Money
8.53/10Standard quality for this hotel tier.
Food and Beverage
9.08/10Highlighted variety and quality of food options available.
Overall Experience
9.05/10Overall positive sentiments reflected across all reviews.
Savor seafood at Sunset Grille and cocktails at Mira Solo Bar, set within a lively culinary journey on property.
Choose from suites with sea views and private balconies, including upscale Palm Beach Club and Aruba Tower options.
Situated on J.E. Irausquin Boulevard near Palm Beach, with short drives to Eagle Beach and local attractions.