Pioneer Park
Pioneer Park, 12722, Garden Grove, California, United States of America- Park
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Disney Concierge Desk and Free Breakfast
Located just 1.6 km from Disneyland, Embassy Suites by Hilton Anaheim South offers a unique experience with a Disney concierge desk for all your theme park needs. Start your day with a complimentary cooked-to-order breakfast before heading out to explore the local activities.
Garden Atrium and Fitness Facilities
Unwind in the 14-story garden atrium filled with tropical plants, waterfalls, and koi ponds. Stay active at the state-of-the-art fitness room or take a refreshing dip in the outdoor pool during your stay at this hotel.
Convenient Dining Options and Nearby Attractions
Indulge in delicious meals at the on-site Serengeti Restaurant and explore a variety of dining and shopping options within walking distance. With the Anaheim Convention Center nearby and Knott's Berry Farm just 9.6 km away, there's never a dull moment at Embassy Suites by Hilton Anaheim South.
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
52 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
41 sqm
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide)
Room details
45 sqm
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
41 sqm
Fireworks View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
Fireworks View
In-room amenities
2 Double Beds
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Magnifying mirror
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
41 sqm
In-room amenities
1 King Bed
442 sq feet
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Room details
41 m2
In-room amenities
2 Double Beds
481 sq feet
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide)
Room details
45 m2
In-room amenities
1 King Bed
481 sq feet
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
45 m2
In-room amenities
1 King Bed
442 sq feet
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
41 m2
In-room amenities
1 King Bed
442 sq feet
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
41 m2
In-room amenities
1 King Bed
481 sq feet
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Magnifying mirror
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
45 m2
In-room amenities
1 King Bed
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
486 sq feet
Layout - Living room and sitting area
Internet - WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels
Practical - Laptop-compatible safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
45 m2
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
Fireworks View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
41 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
It was very nice. The staff were friendly. The location was great. The price was affordable. I would definitely stay at this location again.
N/A
Lo cerca que esta de todo
La habitación era pequeña, la puerta del baño incomoda, el agua salía muy caliente
We got there at 10am (obviously too early for check-in) had them hold our bags while we hit the park. They told us to check-in around noon to see if our room was ready. We did so and it wasn't, not a problem. Told us to check back in a couple hours, called at 2 still not ready, all good. We get there at 3:55 after hitting the park for 5-6 hours in 100 degree heat and the room still isn't ready. They radio in and the response back is 45 minutes as in 40 minutes after standard check-in time. They asked if it needed to be a king room since we had a firework view and at that point I said I would settle for 2 queen room. We got downgraded to 2 full size beds facing the back empty lot. Would be annoying in any circumstance, extra annoying when I had given a 6 hour heads up that I was there. They collected my info every time I spoke to them and had ample opportunity to coordinate or at least insure my room was done on time.
The rooms and suites were clean and well maintained. Breakfast is also well kept and actually good.
My only complaints were the elevator situation, it took forever to head down to get breakfast (we were on the very top floor). Especially on a busy weekend. Expect elevator wait times to be at least 15 minutes. The parking was also a pain, it is $25 a night for a parking lot that is half full with construction, always full, no open spots, and it is shared with 2 other hotels and a restaurant. Parking should be free at this point.
The whole property was great and spotless! Breakfast was amazing and staff was very friendly!
The only mini issue would be that one elevator wasn't working so waiting would take a little long, other than that our family stay was great!
Clean with all facilities Enjoyed buffet breakfast
Location too far from Disneyland
Very clean comfortable and spacious. Breakfast was great!
No complaints
Nao da para ir a pé, salvo, se nao se importar de andar 15minutos c/ crianca, mas USD 7 ida e volta vc terá o maior conforto c ônibus a cada 30min e te deixa lá dentro da Disney. Café sensacional, tudo ao lado do hotel! Tudo excelente, voltaria e ficaria lá novamente. Quarto enorme. 😉
Ar do banheiro nao funcionava, precisa de reparos ANTES do hóspede entrar. Colocaria telas ou algo de proteção nos andares, com criancas,.naquela altura! Nao deixa minha filha chegar perto.
Spacious room, great breakfast, friendly staff, 10 minutes from Disneyland.
The breakfast
Elevator down, so long waits for one operational elevator, or stairs. The atrium closed after breakfast so nowhere to sit or lounge. No housekeeping service provided on our first day so after a long day at the theme parks, we returned to overflowing waste, baskets, dirty, and wet towels on the bathroom floor and breakfast dishes in our suite that had never been removed. The room view was of a gravel rooftop so we didn’t open our curtains, and when it poured down rain, there were no ponchos to purchase for use outdoors, or at the theme parks. We did not receive Hilton Honors points since the trip was booked through Booking.com, and it was impossible to park or get into the property because it’s located in and amongst five other hotels and is not on the street, so driving around in the dark, looking for it with a confused GPS was challenging.
Location. Happy Hour & breakfast
Location of the pool
We loved the room and the breakfast!
The toilet in the room kept making weird noises all night, like something needed some valves fixed. The elevators were also very slow and only 1 was working.
The hotel was wonderful. The front desk staff are friendly and helpful. The rooms are spacious and quiet. The couch bed was comfortable for an adult multiple nights in a row. Breakfast has many options. The best part of breakfast is the lady who makes omelets. She has a really good memory and can work through a huge line of people and remembers what everyone orders even when she has a bunch of omelets cooking at the same time. There is a shuttle right out front that takes you to Disneyland. It runs all day, every 30 minutes and the drivers are helpful. As of this review it costs $7/day.
It is extremely hard to get up or down when the elevators are busy. They have a warning sign that it is most busy from 7:30-10:30am. This is true. You will be waiting a while and living on hope that one will show with enough room.
Clean hotel....great staff...great breakfast Shuttle bus to Disneyland every half hour was excellent
Staff very friendly and helpful....great location...large rooms
Nous avons aimé le petit déjeuné, la grandeur de notre chambre.
Le hic c'est que notre chambre se trouvait près de l'ascenseur donc on l'entendait bien.
I love this property 😍 I stay here most off the time ROOMS are CLEAN, LOVE THERE BREAKFAST, THEY ARE SUPER FRIENDLY.
The AC 🥴 Was not working! And it was SUPER HOT! I called front desk they send someone to fix it but still didn’t work. After an hour I called back and they said they were going to send some FANS 🙄 I said O, No! I need to move to another room I have a baby, so i spoke to a supervisor she was super Nice and didn’t even hesitate, she gave me another room. After all everything was Good!
Great location, food was good and amenities
Our room had a lot of natts and we couldn’t stop the shower from leaking. The bathroom steamed up the entire weekend.
The couch bed was pretty uncomfortable to sleep in. The room set up is great for 2 people! The room was very clean. I don't like any type of shopping or eating out that requires self check-out. People need people!
Restaurant/lobby and pool were nice.
Sofa bed loud/creaky and very uncomfortable. Staff did not inform us of needing to move our vehicle so the car park could be resurfaced at any point during our check in or stay. No attempt to contact us on email, phone or by message to the room. We found out our hire car had been towed away after checking out and finding the parking lot empty and blocked off! Took hours to sort out and ruined our 2 day break in LA. Awful.
È un’ottima struttura, ottima per raggiungere i parchi. La navetta é a pagamento, ma gli uber sono super efficienti e veloci. Letti comodi, colazione ottima
Gli orari della colazione sarebbe meglio fossero un pom più elastici
It is calm and very welcoming
Ease of check in
Nothing, Met expectations
Todo desayuno exelente
The breakfast
It was okay
The bed is awful. Better communication would have been nice because they replaced the parking lot and there was notice when we checked in.
Great location! Nice hotel for a reasonable price! Breakfast is ok, they have snacks in afternoon/snacks can be better!
Very clean and updated. I appreciate the daily maid service returning. Breakfast was great.
The full size beds are way too small. The staff was just okay. The shuttle was terrible. Comes totally randomly. Very rude shuttle staff. They were working on the parking lot so we had to walk two hotels down to get picked up, but no one told us. Also, they pick you up then drive the opposite direction to pick up from another hotel before taking you to Disneyland. I highly encourage ES to invest in it's own shuttle and make it a better experience for your guests. We will likely not stay here again because of how bad it was.
Everything
Nothing
Habitaciones cómodas, aire acondicionado bueno y buen espacio.
El desayuno muy básico y la atención en front desk no es la mejor.
The service is completely bad, the front desk ara people without any education nor respect for the customer. Do not go there, that place sucks.
The overall people´s attention and education is the owrst ever. They have the less educated people to attend tourist.
Everything was fine
Nothing to complain about
Parking was good iwhen it wasnt packed. Parking should be included and not paid for.
How friendly the staff and the breakfast was great.
Wish happy hour was just a little bit longer
The bed were super comfortable
The pool was small
The property was very clean and the breakfast was very good!
Everything was great !
Big room
It met and exceeded my expectations. Everything was really clean and all the staff we interacted with were very friendly and helpful. The lobby atrium area looked nice and it really felt like we were on vacation. We needed some extra pillows and we got them right away. Nice pool area. Breakfast was great.
The breakfast was good except for the buffet scrambled eggs. Sometimes they tasted bad.
La propreté, l’emplacement et le petit déjeuner
Le léger bruit dans la chambre du système de clim
The reception area is spacious and family friendly.
The suite has noisy air conditioning. Makes it difficult to sleep.
The suites are perfect for families, the breakfast is perfect
The location is not walkable from disney in my opinion. An uber or shuttle is easy though
Quando chegamos foi cobrado estadia que já tinha sido paga na reserva. Foi estornado, mas foi cobrado uma taxa de USD 89 que não sei do que é , eles falaram que a caução seria estornada a ainda não foi.
Things were walking distance
The plumbing in the bathroom flooded all night long called the front office and they told us they would send somebody up the next morning. Well, the water was coming up from the drain in the sink in the bathroom and destroyed everything that was on the sink cabinet all of our personal essentials we had to throw out then maintenance came up early morning, came in cleaned up and unclog the sink we’ll not a few moments later we where cleaning up to get out of the room when smoke came from the dran and this a extremely strong odor of acid I’m assuming from liquid drainer or some kinda clogged drain chemical. So strong we could not shower before we left. We had to close up the restroom and get the hell out. I would like to speak to someone about this please
Loved the warm water swimming pool and the delicious breakfast.
The shower curtain was falling apart.. and the AC was to loud and noisy.. but it worked!
Size of the Suite. Staff friendly. Size of breakfast area was nice. Lots of tables. Liked the little store. The convenience of the shuttle to the parks.
My room 1109 was right by the maintenence room in the corner Suite. Doors slamming constantly. Breakfast buffet, i expected more from Hilton. Pancakes looked like the frozen ones at Walmart. Danishes looked like little Debbie's. Sausage was microwaved. 1 person with long lines making omelettes. I could get this at a Hampton Inn.
The staff was very friendly and helpful. We were very happy with the breakfast and evening reception offerings.
The breakfast was good, very clean hotel
The pool area has no chairs only lounge chair/ beds which are not ok for someone in a wheelchair like my daughter. You can not sit up right.. When we checked in the system was down for 4 hours so everyone had to sit & wait.. what happen before computer ??? Staff didn't even explain things or let me anyone know.. very disappointed
Lalimpiecz y desayuno
My experience there was great clean rooms .my hostess richard was friendly and helpful to us.the waiter Antonio and the rest did a great job at breakfast.great food everyday However certain people in front desk should know there surroundings and inform guess with information about the place when arriving.hospitality is key Especially if u want customers to come back.overall was great stay.needs a little adjustment by pool the hand bar loose.and the snacks change the chips a bit could di better.
Very nice hotel. Decent price. Everyone was friendly. Close to Disney and Knott's. I can't think of a single complaint.
Great location, spacious rooms, salt water pool, very clean, friendly staff
No shade in pool area
朝食が良かった。 種類は多くないが美味しい。コーヒーも熱々で美味しかった。部屋まで持ち帰れるのも嬉しい。 チェックインとアウトが素早く終わる。
ない
Breakfast
Dated Rust stains in bathroom Broken AIr conditioner
The Location was great. The breakfast was good. The room was spacious.
The bed was uncomfortable and full of hair. The bathroom was a bit outdated. The parking fee.
I love how clean the room was. It was very spacious and not that what I was thinking. I loved that breakfast was downstairs and had a lot of space. There is an egg bar and pancake spot where they make the food for you.
I don't like the spaces for parking. It was very tiny and my minivan was barely able to fit. I would like the spots in front to be more accomdating.
It was clean and comfortable.
Nothing.
Rooms were beautiful and spacious! Breakfast in the morning was delicious and had a good variety of food. Front desk was very helpful and went out of their way to make our stay enjoyable. The only complaint we had was the pool. Disgusting and filthy. Dirt all over the bottom of it, stuff floating in it, and a film on the surface. We didn’t want to chance swimming in it. Told staff maybe the pump wasn’t working or something, were told they would send maintenance out to look, but we never saw anyone come out to check into it. If a pool is important to you, I would book somewhere else. If not, this is a nice hotel close to Disneyland.
Reggeli jó volt, medence és a szoba tiszta volt, jó emlékekkel gondolok vissza az ott töltött időszakra!
Really bad experience, no one should stay at this property, the staff is horrible they asked us to evacuate the property in six minutes they harassed us with our children threatened us when we paid full before our stay, they are still not returning y payment
The staff is horrible, biased only towards Mexicans hostile towards other communities
The amenities and staff, very helpful, friendly, good customer service.
N/A
That was fine
The time should be up to 10:00 am in lieu of 9:30 am
Great breakfast and rooms cleaned every day. Perfect base for Disneyland
Amazing property and close to Disneyland
Uncomfortable beds, bad water pressure.
We were helped by Richard Ramirez and the service provided was excellent! Great place to stay.
I want to specifically recognize Richard Ramirez, Breakfast Host for the excellent service he provided to my family during our recent stay at Embassy Suites in South Harbor Blvd. Garden Grove, CA. We have always stayed at this hotel when we travel to Disneyland and during our vacation days in the Anaheim area. Richard always greeted us with a smile and provided us with our needs at the buffet service during our stay in this hotel in November 2025, April 2026 and July 2026. I noticed that Richard was consistently greeting all hotel guests at the buffet service with a genuine smile. We always stayed at this hotel for its cleanliness and the buffet service. I have observed that Richard made sure that the eating area were immediately cleaned after guests were done eating. The foods served were fresh. The buffet service provided several choices for children and adults. Richard made our family feel truly welcomed in this hotel.
South Harbor Garden Grove. ambience was welcoming and lively. room set up was excellent with built-in privacy price was on the spot. The hotel was cleaned and well maintained I was able to get a good night sleep. I like the fact that we have a swimming pool and fitness room. I want to make special mention about Richard who was our breakfast host he was very cordial and accommodating.
South Harbour GARDEN Grove CA. It is a place with open arms willing to assist at any given moment. Room was spacious and clean. Price was just and with the breakfast and happy hour its a great deal. Other guests were well behaved and noise levels were acceptable. Ambience is welcoming and warm hearted.
Staff were receptive to resolving the issues presented. Breakfast was good and lobby area was very nice.
First room was musty and smelt awful. Moved to second room and the carpet was wet near the air con. Probably the cause of the musty smell in first room. Moved to a third room and was ok. Towels were frayed and in poor condition. Air con was rattling a fair bit.
Accommodating staff
Not much restaurant
The staff was very friendly
Parking fees if I’m staying at your property why do I have to pay for parking
Stayed here first and last nights on road-trip vacation. Hotel is extremely busy. Had an issue with bedding not being clean first night but housekeeping quickly came up and changed the sheets. Second night, counter tops in room were not clean and had something smeared on rhem. First night was a holiday and breakfast following morning was excellent. Breakfast on second night was not as good. Omelette prep cook, although very nice, seemed to be in a hurry that morning, resulting in undercooked omelette. However, crowd was far less that day. Food on buffet was also not as good. Hotel was clean enough but not overly clean. Parking fee was $25, but there were a lot of teens parking and loitering in the parking lot and visiting a nearby ice cream shop and taking up a lot of parking. Restaurant next door and hotel next door also use the parking lot. Spaces are very narrow. If they are going to charge guests an additional fee for parking, there should be a dedicated parking area that doesn’t require walking around the building to get to the front door. Probably would look for other accommodations if returning to the area.
Clean, quiet, perfectly located.
Beds weren’t too comfortable.
The to-order breakfast omelette was great, and the breakfast overall very good. The staff was very friendly and helpful. I had several packages delivered to the hotel and they handled them safely and swiftly. I needed a screwdriver for something and they got me one immediately.
Nothing really
Location and breakfast was good
Everything is great!
None
free breakfast
we got room with 2 double beds but ac was not working so they switches us room with 1 king bed
The staff was super friendly & helpful to their amenities. Breakfast was delicious. Very clean room!
No comments or concerns!
Todo estuvo bien
Staff was very responsive and welcoming
The aesthetic were beautiful
We had a wonderful experience. The gentleman at the front desk provided excellent customer service and even upgraded us to a better room, which we truly appreciated. He was welcoming, professional, and made us feel valued from the moment we arrived. The community was beautiful, and the amenities were excellent as well. Overall, it was a very enjoyable stay, and we would gladly return.
Breakfast, omelettes made to order, and staff.
The room had an old banana in the trash. And our room was not cleaned when we returned from Disneyland.
Francisca gave great service during breakfast!
This is an exceptionally good hotel. Probably the best we've ever stayed in. It is in a perfect location on Harbor Boulevard, just walking distance from the Disney resort. We had a suite of rooms that were very reasonably priced, and very comfortable. There were floor to ceiling bay windows in the lounge room, and you could watch the nightly Disney firework display without leaving the hotel. There was a complimentary breakfast which was excellent, and a happy hour with two alcoholic drinks and snacks free. I could not fault this hotel, everything about it was great.
I love the happy hour and the breakfast we love staying here when we go to Disneyland.
We had problems with the room the fridge was not working maintenance came said they fixed it but it still never got cold, they brought in another fridge which smelled like mold when you opened it, was not happy about that,staff did change us rooms, it was just very inconvenient to deal with all of that during our short stay there.
Near Disneyland, Disney shuttle, and staff was friendly.
The room we stayed in looked and smelled like it was out of the late 70s early 80s. The furniture looked like it was bought at a yard sale in Compton. Three nights before we stayed at the Homewood Suites by Hilton, that was a great clean hotel, be like them. I also think we got the room that we did because we booked through booking.com, because we saved money, they gave us the dingiest room in the hotel.
Very clean and spacious room. The breakfast was delicious with an omelet station. A special recognition to Sergio for going above and beyond and his help during our stay.
Myrna G was very sweet and helpful during the happy hour.
Myrna was very helpful and friendly. Had a great smile. Made us feel welcomed.
The breakfast in this place was excellent the staff was super friendly Ms. Francisca was always checking in with our family making sure that everything was good.
The hospitality
Nothing
Good location
In room bathroom had the smell of sewage backing up.
Location
Hard to park at night
It’s clean and the employees are professional
Very little parking
It’s very convenient when we go to Disneyland and we’ve been here couple times. We’re comfortable being here.
We haven’t been back since it was renovated and didn’t realize the changes. Everything looks good. It’s only the way how the buffet lines were handled. The staff/supervisor that manages the lines came a bit strong. Atleast speak nicer who are asking or to guests that doesn’t know where to go. It’s good that there’s someone to direct and guide but atleast be more gentle in speaking to us especially you are in a place where you talk to guests in person.
Loved the location to the parks. Very easy to get there. A lot to do in the area. Breakfast was great, service people were very nice.
Pleasant experience… as always. Richard from breakfast is awesome!
Breakfast was poor
Great experience. Family oriented. Nice and friendly staff!
So far I’ve enjoyed everything .. food and service and employees. Antonio and Francisca from the atrium were so amazing and kind. They help with picking up dishes. So considerate and always on top of it.
The hotel it's is nice.
The staff
Lovely big room with a view - evening snacks are an added bonus - friendly staff
Pool area was closed and wasn't made aware before our arrival
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.7/10Several mentions of soiled furniture and maintenance issues affecting cleanliness.
Service
8.7/10Positive feedback on staff being helpful and service quality.
Location
9.2/10Multiple mentions of great location, especially for Disneyland.
Room Quality
7.7/10Negative mentions regarding room maintenance, such as clogged drains.
Amenities
7.2/10Amenities such as elevators and swimming pool under maintenance, affecting the guest experience.
Value for Money
8.2/10Generally acceptable value, though some concerns about deposit fees.
Food and Beverage
8.7/10Consistent praise for breakfast and food quality.
Overall Experience
8.2/10A mixed experience with several positives but notable negatives impacting the stay.