Grand Inna Medan

De ligging

Eigenlijk niets

موقع الفندق ممتاز والافطار مقبول طاقم العمل جيدين وبشوشين

بعض الاجهزة قديمة داخل الغرفة ولكن الموقع وطاقم العمل والسعر والفرش والسرير كلها جيده جدا .. الهدف من اي مبيت هو النوم لساعات وباقي الوقت يكون خارج الفندق.. انا اجول العالم دائما اهم شي عندي النظافة والموقع وحسن الضيافة والاستقبال

Centrale locatie met een gebouw wat een rijke geschiedenis heeft.

Niets

Location

No bar, for the size of Medan, hard to believe they don’t have beers served in the property.

Great Hospitality.. Lengendary Hotel in Central of Medan.. thanks u..

La posizione è la cortesia dello staff

La camera molto vecchia , le Foto su booking non sono così attendibili . Hotel delabre.

Nur die Lage

Fast alles außer die Lage

Location

More amenities.

Room was big and good location

Bathroom fixtures were old. Shower water pressure low, and sink drain not good.

Good location, kind staff speaking good English, good breakfast.

A little bit of outdated rooms. We wanted king/queen bed but got twin beds. Not many sockets to charge the phone.

교통은 편리함

수건이 너무 오래된 것이고 쓰기에 찝찝했다

Достаточно удобно расположен, рядом со станцией проезда из аэропорта. Напротив есть большой молл. Завтрак хороший. Станция для омлета на улице, сразу не поймёшь где ) Кровати хорошие. Розеток достаточно. Вода горячая есть. Лифты работают хорошо. Заселение, выселение - быстро и понятно.

Дорога от станции какая-то сложноватая, через мост. Надо чемодан поднимать под ступенькам. Может не нашли правильный путь.

Die Freundlichkeit an der Rezeption und die Größe des Zimmers. Das Frühstück und der Pool waren sehr gut!

Гостиница расположена напротив вокзала, куда приходит поезд из аэропорта. Идти минут 10, но дорога не удобная, честно говоря. Одной женщине не пройти. От вокзала местного бомбилу лучше взять на 5 минут езды. Сама гостиница нормальная, не новая, но кровати удобные, wi-fi без нареканий. Вода в душе нормальная. Завтрак тоже весьма неплохой, ищите egg-station на улице) внутри только местная еда, но тоже неплохая. Спали вроде комфортно. На 1-2 ночи вполне!

В целом за свои деньги все нормально.

In town

Room is spacious, breakfast is delicious even though there's limited choices, toiletries are provided, and all the staff are very friendly and helpful. Hotel is near cafes, convenience store, post office, lapangan merdeka, train station and mall.

The lighting in the room could be brighter.

Staff Rama dan suasananya bersih

Centre of Town and Dataran merdeka was the place to relax and cool off

Busy traffic

Perfect for staycation.

None

The classic style of the hotel, the excellent central location incl. free parking. The rooms are a bit outdated but clean. The breakfast is very good and offers local and international food. The staff is really super! In Medan you can find more expensive hotels but Grand Inna offers value for money. When we visit Medan for shopping and car service we.choose Grand Inna again.

Nothing to mention here.

I enjoyed the facilities staff location and room I thought it was excellent

To me, I found the food quality and choices not so great in comparison to other hotels. I stayed at the hotel for 8 nights I’m a tourist. My partner is Indonesian and she got questioned by security at the gates each evening which I thought was unusual because my thoughts would’ve been staff would know we are together and I felt it was unfair why she was questioned each night . Apart from this we both had a great day.

Het bed

Slecht ontbijt, een homo die er werkt niet fijn in omgang, zeer slechte wifi

Die Freundlichkeit an der Rezeption und die Größe des Zimmers. Das Frühstück ist wirklich phänomenal!!! Die Lage mit Restaurants und Einkaufsmöglichkeiten ist auch gut! Dazu ein großer Pool!

Great breakfast and great staff.

Facility is in bad need for renovation.

Wir haben uns wohl gefühlt, alle waren sehr nett. Der Bahnhof ist nicht weit weg. Frühstück war in Buffetform und viel Auswahl.

Die Einrichtung ist schon etwas in die Jahre gekommen, aber alles erfüllt seinen Zweck.

Hotel pekny. Pokoje ciste a prostorné. Postele pohodlne. Vecere az na pokoj. Ceny krasne. Bazen na hotelu od 7 do 18 h. Snidane výborná.

Smoking in the breakfast aria.

central place, spacious room, good view from floor 7. great value for money.

pool closes at 18:00 :( breakfast starts at 6:00 with buffet table, but staff shows up much later for serving some of the items in the buffet.

Location,staff and verey good breakdast.

The hotel is a bit old and needs maintenance. When we turn on the tap, muddy water comes out at first and then it returns to normal. The towels were dark/black in color and need to be replaced

The location was good, quite central

The hot and cold water were a dirty brown so no clean water. As a result I had to leave and find another hotel at short notice

Het vriendelijke personeel

Location

Everything. Rooms was dirty. Staff is not friendly and welcoming. I removed the table cloth at breakfast. Cloth was full of stain. It was absolutely disgusting. Food wasn’t good at all. They can’t even make simple proper rice! I could find any milk for cereal. They only provided chocolate milk full of sugar. They even add sugar on coffee. Let us choose if we want sugar on our coffee!

Good tasty but less variety for vegetarian people

Staff friendly

It reminds me of a hotel from the 80s. the problem is that words cannot describe what you experience in this hotel. the reception is normal but these rooms are not deluxe for guests. When I mentioned it, they said I booked this. They also forgot to mention that the pool closes at 6:00 PM.

Friendly staff. Good central location. Nice pool. Good breakfast selection. Comfortable room.

So here what like to say is, this is the best hotel that I experience my family love to stay here but is a bit noisy, but is that doesn’t matter we like staff here very kind and smart i like to mention the gentleman TYIAS at the reception he is the best the hotel should give him awards for did a good job that it from me, i will come back in the future, thank you your staff did a great jod

Location. Hotel staff very good

N/A

Bad service and resepsionis asking more money while I check in. The worse experience ever. Bath room door were locked and shower water is broken 👎

This is the perfect example of a hotel that misrepresents itself on Expedia and I recommend everyone to stay away. The photos make the hotel look well maintained and new, when in fact this could not be further from the truth. The reception never asked whether we wanted smoking or non-smoking, and just gave us a smoking room which smelt like a rubbish tip. The room was terrible, no hot water at all. The condition of the room is only suitable for animals, the furniture looks 50 years old, damaged through wear and tear and never replaced. The room was repainted by someone who has no idea how to paint. It was a disastrous job. On Expedia their photos show the rooms as being so good and well maintained and then you go there and end up in a pig-sty. If I wanted such a poor room I could get this elsewhere for half the price. The shower also does not work properly and seriously needs to be maintained. The breakfast is very average for a foreigner. The breakfast is well suited for a local, but not a westerner. You order a "hot" latte and it always comes luke warm at best. I tried three times, and then gave up ordering hot coffee. We complained to reception when leaving and they said they would make sure we got a better room when we come next time. Seriously! Why would I come back here a second time when Medan has a hundred hotels to choose from. I come to Medan for business, so I will be coming here a lot in the future, but this hotel has certainly lost my business.

L'emplacement et le petit déjeuner.

La wifi est trop aléatoire.

Enorme kamers, gedateerd, maar schoon met prima bedden. Uitstekende kwaliteits / prijs verhouding.

It is in the centre of the city. Walking distance with Medan Railway station. The breakfast was good too.

It’s giving old vibe.

strategic location near the mall, just walking distance. very kind staff. very near to train station too. spacious room

El personal y la ubicación

La limpieza. Las paredes estaban manchadas con sangres y otras manchas de origen desconocido. El baño estaba sucio: la tapa del váter y el asiento tenían grasa marrón. La puerta estaba sucia y rota. El teléfono de la ducha con cal marrón. El techo del baño y la habitación lleno de humedades. El sillón y el taburete también sucios. Las sábanas estaban sucias y mal lavadas.

Stayed for a 3-day, 2-night business trip and had a great experience. The staff were warm, professional, and efficient. My room was clean and comfortable — perfect for both work and rest. Wi-Fi was strong, breakfast was tasty and authentic, and the location is strategic for business needs. Definitely recommend Grand Inna Medan for business travelers looking for comfort and convenience with genuine hospitality.

Old hotel, very old. Rooms are old, a little higher price can get a better room. Location is very good but noisy.

Location close to central station mall and old colonial street

Kids are free but had to pay when we asked for towel

Staff was helpful & very courteous. Rooms needed some updating, all the wooden surfaces were worn & chipping, metal surfaces were rusty. There was a clump of hair left behind on the bathroom floor. Bed was comfortable, morning breakfast was very good.

Vi havde bestilt værelse til 3 Pers men der var kun seng til 2. Det første værelse som vi fik tildelt boede der allerede nogen i. Personalet talte dårligt engelsk og ville ikke komme med en ekstra seng. Vi ankom sent og brokkede os en del men der kom ingen seng. Til gengæld ringede de kl 2 om natten og sagde at der ikke var en seng.

Nice room with comfortable beds Location is good, close to train station The Indonesian breakfast is decent; nothing too special but not bad either

Make sure that you do not arrive or leave on a Sunday. Sunday is car free day and in my case there was a tremendous amount of noise under the window, starting at 6am. Also, taxis could not reach the hotel. Staff is friendly but a little bit slow. I find the hotel slightly overpriced for Medan.

Location

Location

You arrive - the exterior is attractive, the lobby is truly grand, you arrive at your room, and enter a different universe. The room features black mold on the bathroom ceiling (no ventilation) and seemingly on the toilet.seat, peeling and poorly repaired walls that belong in a prison, sketchy wiring, an ancient audio console that does what? and chipped furniture. Only the bed seemed to have been replaced, since the building was new, and offered a bit of comfort. The staff were helpful and friendly so no complaint there - they are working with the disaster they have

Location

As expected from a 4• hotel : Nice Spacious room, warm water, Helpful staff Wide varity for breakfast, however catering more to indonasian taste. Big shopping mall within walking distance, as is the trainstation to the airport.

Even the sealed windows couldn't keep out the noise from a mosque. The light for the working desk is too weak .

Location was excellent - fly into KNO, take airport train to Medan City main station (use Exit A) and then walk 300 metres across the City Square (refurbishment nearly complete) - nothing could be easier. During our 6-night stay I was one of only 3 westerners staying in the hotel - the rest of the guests were either of East/Far-East origin or were 'locals' attending a large conference during the first couple of days of our stay. Our room was large and in the main comfortable - but see below under "What we didn't like". Breakfast was very comprehensive and catered for all tastes, but was cooked in a predominantly Indonesian style (slightly spicy) - breakfast was taken every day in the restaurant. We didn't use the restaurant for lunch or dinner, due to initially the large convention taking place and thereafter as the a la carte menu was 'suspended' to be replaced by a Ramadan buffet each evening. Note: The Medan City Mall at the main train station has a full range of restaurants from fast food to high-end, and all at incredibly low prices (one main course for two (with soft drinks) at a mid-range establishment, came it at only £7.56 one evening! - "incredible" is the correct description). In view of my later comments, I wish to now differentiate between room maintenance and housekeeping - during our 6-day stay the standard of house-keeping 'to make up our room' each day was exemplary and could not be faulted - well done to house-keeping!!

On entering our room on the first evening, my wife's initial reaction was to request an immediate room change, but unfortunately the hotel was full. The room looked like there had been a battle between human guests and local mosquitoes, with the walks pock-marked by red 'blood" spots, as the humans finally won. The single comfortable armchair was multiple-stained 'with what we do not know of', but neither of us were prepared to actuality sit in the arm chair throughout our stay. The room needed a very deep clean. We negotiated a deep clean the next day by their maintenance team, which brought the room up to an acceptable standard. We asked to borrow an iron and ironing board - one was quickly provided and we were told we could have it for an hour - possession being 9/10ths of the law meant we finally handed it back on Day 6 of our stay!!! The bathroom sink plug was of the 'push to close and push to open' type ' - it would initially intermittingly close, but by Day 3 it decided to remain fully open at all times - not very ecologically sensible, being a waste of hot water! Another maintenance issue to be solved! One wall was covered with wall paper - very tasteful, but it would look far better it the 'curling' edges of each strip of paper were pasted back into position onto the wall by the hotel's maintenance team! Wi-Fi incredibly slow - many websites "timed out", so we decided to use Wi-Fi in the restaurants at the Medan City Mall or from the tables just outside the Mall's "Starbucks" (very fast connection).

Friendliness of the employees. Always prepared to help.

The state of the building and the hotel rooms really need a total make over. They are tired.

Good location if you're planning to catch another flight out and don't want to pay for a taxi. Your easy walking distance to the train, malls, and some other heritage sights. This is a heritage building in itself, too, which is cool. Across the Rd is the original post office. Now, it has the post office and a few pop-up shops and cafes that are very trendy and delicious. The room service and restaurant are very tasty though it is impossible to work out how long it will take to come so don't expect fast. All the staff were lovely but English is definitely not something you should expect. If you're staying in medan, download a translation ap or give learning Indonesian a try. The views from the room were good city scapes. Shower had wonderful pressure and was hot.

This is a good place, but right now, with all the construction going on around it, it's not the place for us. There isn't really any soundproofing for the rooms. We didn't really mind the construction noise or the intense traffic or the loud ac as it worked together to make a kind of constant white noise. We rather liked the call to mecca sounding out throughout the day. But we decided to move on after being woken by the loudest aerobics class known to man at 6:45am. I can't even get the TV in the room as loud as that class was. The photos online were definitely taken a few years ago. Don't expect that level of fresh. The ac is still working but does look and sound like it has seen better days. I would have loved a fridge or water station, but these are rare to find in this price bracket.

It's OK not the cleanest of places but for 1 night it was OK not able to sleep in as prayers start at 5am

Noise from mosque road and other guest Bathroom poor condition

Here’s a simplified version: --- I went golfing with friends and stayed at Grand Inna, which is in the town and near the rail station. This made it easy to travel to the airport. The reception staff were very helpful and friendly. Breakfast was good.

Everything, from the location, the staff, the room and the price, it was perfect..

Nothing

Walking distance to the train station to the airport. Easy access to restaurants and a mall.

Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas