Grand Central Premier Medan

Location

Walkway around the hotel was unacceptable. Sound and music from Nightclub is loud and disturb at lata midnight.

Service

Great location and value, the breakfast was solid too.

The club is pretty loud at night, even though I was 11 floors below it it’s pretty clearly audible.

Sudah sering stay di hotel ini. Selalu suka dengan breakfastnya, design roomnya juga modern banget, super clean, furniturenya juga keren. Dibantu check in dengan receptionistnya bang Fama. Receptionistnya baik, ramah, dan helpful 😊

Hotel was at a good location, decent restaurant. We got rooms on 7th floor and non-smoking. Rooms were spacious, clean and well maintained.

Nothing specific or particular. Pool was under repair hence it wasn’t available.

Le lit, très comfortable ainsi que la salle de bain, très spacieuse.

Le petit déjeuner non compris pour le prix de la nuit que ça ma coûté, franchement ce n'était pas trop demandé ainsi que le personnel faussement souriant... Mais bon ça m'a servi de leçon, je me suis fait une fois mais pas deux, plus jamais je n'y remettrai les pieds...

Check in / out was seamlessly. Comfy bed. Secuity top notch. designated floor access. Bfast was normal.

Egg station only starts after 7 am wheres bfast starts from 6 am.

Semua suka

Tidak ada

La chambre était vraiment bien, c’était plutôt propre. Les draps mériteraient d’être renouvelés. La piscine est agréable et la salle de sport est petite mais fonctionnelle.

La nourriture n’est vraiment pas bonne.

Breakfast delicious.Easy to train station.Staff very friendly.Room very clean.

Nil

Superb stay ! Very friendly staff, nice breakfast, good pool and the complimentary such welcome drink voucher is excellent idea to catch d customer😍 Is not just an apple tea, it's a warm welcome... Definitely will come back again grand central premier ! Keep up d great work

First time i came to Medan a few months ago, i was confused about which hotel to pick because reviews of many hotels sound scary. Later i see Grand Central Premier is one of the newest hotels, so I pick it. This is my 4th time staying at this hotel. For sure it had comfortable rooms, noise free feel and well maintained. It is also not far from key public centres such as malls and train station. Staff is always uber-friendly and food is lip smacking good. All rooms are equipped with smart TVs, making the stay entertaining too. And for party, there is Amavi at roof top.

Room was large, clean and comfortable. Staff were friendly and helpful. The food in the restaurant was absolutely great. The room was very well priced. The hotel is very well located, just down the road from the train station, two stunning shopping complexes nearby, Deli Park and Centre Point Medan. Could not recommend this hotel more highly.

Not so much the hotel, but the footpaths around the local area are terrible.

Breakfast awesome .. i like so much

Good

The management not proffetional,excample, to ask extra towel we have to pay , tried to communicate with reservation, never get answer.

Excellent swimming pool with plenty of space for adults and children. . Rooms are very clean and the floor staff are attentive and hardworking. Good location walking distance from Centre point shopping mall and railway station. Recommend exploring the old Chinatown on the far side of Centre point. Some great family run restaurants. Next to hotel, there is an old Methodist church and further down the street a Buddhist temple. Sumatra has an interesting history of adopting different religions and cultures.

Room rates seem to change dramatically depending on time of booking.

Y bed

Breakfast worst ever Tried to get us to sign a waiver for the nightclub noise on arrival !!! Free drink voucher was actually for Apple tea

Great place to stay. Downstairs has restaurants and shopping center. The breakfast and lunch buffet is very good with many options.

The bed is really comfortable. They offer a welcome drink and the pool is long enough for swimming. The waterfall shower is amazing.

The interior does seem so fresh anymore although the hotel is quite new. There are spots and scratches on the furniture. The restaurant was closed, only the bistro was open. It seemed very empty.

Fantastic experience with excellent service. The staffs especially Winda was very helpful and friendly. She explained every question about the hotel and nearby very well. And I amazed about the facility. You can enjoy day and night only in 1 building, and that was amazing. Can’t wait to arrange my next stay. Thank you.

Pelayanan Excellent.. start from Receptionist, Pool attendant, hingga Waiter/waiters breakfast. Thumbs up untuk **Winda** who give me offer for staying on the deluxe Smoking room especially at Grand Central Premier Medan,Detailed !

New hotel and the room I selected (suite) is very spacious. The bed is very comfortable. The location is good.

Great property, nice pool, big room and very modern. Fast wifi. Only downside with our stay, noise from night club above, first night was bad, second night was better. Also breakfast a bit average. Overall 8/10.

I decided to stay at the Grand Central Premier Hotel for my first visit to Medan since it is a newly constructed hotel in an excellent location. The Medan train station, two major shopping malls, and a great selection of restaurants are all in walking distance from the hotel. The rooms are spacious and kept immaculately clean. The breakfast buffet has a nice selection of Indonesian and Western cuisine served in a spacious venue. The entire staff at the Grand Central Premier provided outstanding customer service with a warm and friendly demeanor. Of special note, Siska at the front desk provided excellent support and assistance which I really appreciated. I would highly recommend this hotel and will definitely stay here again for my next visit to Medan!

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An excellent experience with great food from the restaurants, nice and clean room. A very helpful assistant by Ms. Liza and the rest of the staff. Easy access by walking or rides to mall and train stations as well as food outlets. The gym and pool is also very nice.

location beautiful room comfy bed clean wonderful staff

none

Location was good and easy for access

Good hotel, but too noisy since its located next to rail station and they have club on the rooftop. Breakfast was good, 6/10, many choices but tasteless, waiting too long for sunny sideup. Nice and comfy room, nice for 4 star hotel in centre of Medan.

The hotel is fairly new compared to the surrounding areas, it’s modern, grand, has good facilities, bar, restaurant, gym etc. the staff we’re helpful and friendly and also accommodating to me cancelling 2 of my 7 rooms that I booked for a large group, free of charge.

The pool was being refurbished so we were unable to use it. The gym machines could not be used at 5-6am in the morning as the power to the room must be turned off during certain hours.

Very clean hotel with great location. The breakfast was great and the amavi nightclub is on premises. The smoking room didn't smell like smoke as no carpet

The pool was closed for maintenance for my entire 6 day stay

Quite a new hotel and everything is still in good condition. Walking distance to Podomoro Mall and Nasi Padang Sederhana. Spacious and nice looking lobby. Externally, the hotel look great

The main complaint was the existence of Night Club which should not be there in a hotel looking for peace and tranquility. We were at lower 6th floor to be away from the Night Club, even then the vibration still managed to be transmitted to the pillows and from the pillows to the ear. Without the Night Club, the Hotel should be the preferred place in Medan. The shower head did not function well and the rain water shower did not spray the water nicely. We agreed with the previous review that the Hotel is trying to be a 4-Star but moving the wrong way. Reaching Podomoro Mall from the Hotel, the crossing to the Mall is a nightmare, luckily security is available to assist…

It is very clean and the staff are very efficient and respectful.

Saound from 12&13

Clean room, good location

Clean, very close to the metro station.

Top-class new hotel from 2023. Rooms clean, functional and as per photos. Wifi and air conditioning ok. Connected TV. Good breakfast buffet.

Restaurant food not great but staff trying to improve.

Location is a mere 5 mins walk from the airport train station. Walkable to the big malls, close to many tourist attractions. Breakfast buffet is pretty big. Smart TV is very functional and allows screen mirroring. Superb value for money, will definitely stay here again if there is a next Medan trip.

The nightclub bass rocks the whole building, can be a nuisance for people who aren't there for nightlife.

Location of the hotel is very near to the train station and Deli Park Mall. The hotel is quite clean and the staff are very cooperative.

Same type of breakfast during my stay and the loud music at the top floor.

It's a big and clean hotel. Lot of options for breakfast.

A lot of noise from the road/railway. Kept us out of our sleep. The room had to be checked before we could leave the hotel after check-out.

Good location, new hotel, well-furnished rooms

Finishing is cheap and basic, poor sound isolation: you can hear guests around and traffic in the street. Beware of the night club on the top floor: it is very loud and we could hear the music staying at the 6th floor. We had the dinner in the hotel restaurant, expensive for the local prices, but food was blunt and distasteful.

It’s clean and the beds are firm and not the soft and bouncy type. We had a good nights sleep.

The entrance for Grab / Gojek /Taxis is not prominent. I experienced 2 lost drivers who couldn’t find their way and had to make one big round again (one way road outside the hotel) in the massive jam. We got to the airport later coz our driver took an additional 20min in the detour. Suggest that the entrance be lit clearly with big signages.

location, friendly staff, cleanliness of the room

noise from the club. I was on the 8th floor and had trouble sleeping with the noise from the club. management should do something about that

This hotel located in a really good location, close to a few major shopping centres and restaurants. Staff is very friendly and always willing to help. All rooms are nicely decorated. Air-conditioning is working well during our stay.

You can hear the train passing a few times a night and if you are a light sleeper, this could be an issue. Big selections of buffet breakfast. Would prefer less selection with better flavours. Toilet cleaned to a local standard, operation manager should consider training cleaning staff to an international standard. Toilet looks clean but do not smell clean. There is only one double hook in the toilet, this is definitely not sufficient and there is no place to hang the hand towel.

Cleaness

Check in & check out proccess too long

Great location. It’s newly open so the rooms are modern.

Our room had water leaking into our room on the first night. We requested an omelette at the breakfast egg stand and the cook walked away. We enquired if we could visit the pool at 5pm, we were told it was closed. The gym wasn’t open yet

The room is clean, the staff is helpful, facilities are excellent. The location is also strategist enough since it is located in the center of the city. Worth a stay!

the staff was very friendly.

where do I start ? 3 of 4 nights where spoiled because the hotel has decided to run a night club on the 16th floor, that you can hear until around 3 am from Thursday - Sunday and on special events like Valentine’s Day. first night ( valentines day) I was on the 10th floor and it felt like I was sleeping directly in the night club from 10 pm to 3 am. I complained and got a room on the 6th floor for the rest of the stay. first night, no problem. no noise because it was Wednesday. next to nights noisy until 3 pm again a little less than on the 10th floor but still not easy to sleep. maybe they should decide wether they want to run a hotel or a night club. hotel is brand new but no soundproof rooms you could also hear the traffic from the 10th floor. breakfast very ordinary and boring. not recomendable especially not at the price which is the expensive end of Medan

Hotel just opened and not full completed. There are still a lot of Works ongoing and also noise. The swimming pool not so children friendly as difficult to Enter and get up for children. There is no firm Devision between pool and children pool so the children can by accident come into the deeper water

location,hospitality,bed&pillow were good. smart tv (netflix,amazon prime,youtube etc). walking distance to deli park mall (podomoro)

renovation is ongoing as the hotel just newly opened on 10th January 2023 (informed by staff) so please expect noise if you plan to stay in nearly future. There is a rooftop lounge (more to disco vibes),hence choose lower level if you choose to relax and calm. Lack of hanging point in the toilet. No hairdryer provided. Limited clothes hanger (only 2?) breakfast is moderate.

the design

still partially is going on

The staff is very friendly and professional. Hotel is brand new and breakfast os perfect. The pool is very clean and beautiful.

They don't have gym and they don't have hair dryer in rooms. The disco on 16.-th floor is very loud. We asked for a room on lower floor and it was ok.

1)The price is quite affordable. 730k for 1 night 2)The staff is very helpful and well trained 3)The room is good and smell nice, the interior is new. 4)Love the breakfast, got verity of food and juice.

1)We didn’t get the room we booked. 2)There is a noise inside the room from the HVAC ductwork 3)Water ponding inside the shower 4)The is a event hall above the building & surround by clubbing, so the is a noise pass through the room. *Please repair the duct noise and ponding water at room 1010