Holiday Inn Express Milton Keynes by IHG vs Similar Hotels

Rooms were generally described as comfortable despite some mentioning an uncomfortable bed.

Rooms were generally clean, but some guests found them small and dated.

Rooms showed signs of wear and tear, with some being a bit cramped.

Rooms described as clean, comfortable and equipped with fridge/microwave; some mentions of small rooms and a dated bathroom temper the rating.

Several reviews mentioned issues with carpets and cleanliness but also noted that rooms were generally clean.

Several reviews mentioned clean rooms, but issues with housekeeping suggest cleanliness could be improved.

Reports of unclean facilities and issues such as hair in the bath and dirty cups.

Mostly praised as very clean in multiple reviews, though one guest reported repeated plumbing/muck in the toilet which lowers the score slightly.

The location was good for the needs of most guests, though some mentioned limited nearby options.

Positive feedback regarding location, particularly for concert goers and parking availability.

Good location near business areas but a bit far from the city center.

Frequently noted as convenient and close to walks, theatre, park and marina; a few comments about nearby pubs/noisy car park reduce the score slightly.

Reviews highlighted friendly and helpful staff across multiple instances.

Friendly staff noted, but some service issues reported, such as slow check-in.

Staff were polite and professional, providing good service even in difficult circumstances.

Staff repeatedly described as helpful, friendly and attentive (even returning a forgotten item), giving a clearly positive service sentiment.

Breakfast had mixed reviews, with some guests appreciating it and others finding it disappointing.

Food received mixed reviews; breakfast was good, but some found it inconsistent.

Food was previously excellent, but current offerings are disappointing.

Breakfast is repeatedly praised as very good/excellent; the nearby carvery is convenient though one guest reported a poor roast (noted as separate business).

Basic amenities were available, and breakfast was decent but could be improved.

Amenities like breakfast and public areas were noted positively, though some facilities were not operational.

Amenities are decent but show need for updates; great access to gym and spa.

Good practical extras (fridge, microwave, parking, fan) but notable negatives: no in-house restaurant and lack of air conditioning for some guests.

Most guests felt they received good value for the price paid.

Mixed reviews on pricing; some guests felt the cost was too high for what was offered.

Good value for location, though some aspects need improvement.

Multiple reviewers explicitly call it good value or reasonably priced; cheap drinks and general satisfaction support a strong value score.